Before Signing the Contract
When you pick up your vehicle, and before signing and accepting the contract, it is important that you take time to carefully read and understand all the terms indicated in the contract, and/or have them explained to you by a representative of your car rental company.
Security Deposits and Credit Card
Expect that a security deposit will be charged to your credit card for the entire duration of your rental contract. To secure rental contracts, rental companies require a credit card in the name of the person who appears on the car voucher.
Items / Expenses Listed Below Are Your Responsibility
Gasoline • Drop off charges, if applicable • At destination, any changes or additions to the initial reservation are payable at higher local rates plus applicable local VAT • Traffic fines • Theft of personal belongings from the car • Costs due to repair of windshield, mirrors, windows, flat tires and any damage caused to tires, wheels and chassis.
Changes on Location
Your car rental company reserves the right to substitute a vehicle of similar or superior category.
The car must be returned with a full tank of gas. Service charges will apply if it is not returned full. It is your responsibility to ensure the tank is filled with the correct grade of gas.
You may be charged for certain services required on highways or elsewhere, such as in the case of lost car keys, etc. Roadside assistance is not offered in the event of a flat tire, empty gas tank, etc.
Vehicle Pick-Up and Drop-Off
You must honour the return date/time of your car, as confirmed on your voucher.
Be Aware of Additional Fees
When you drop off the vehicle, be sure to ask for a copy of the bill and check all amounts before leaving the rental office. Pick-up and/or drop fees within the same country are in most case free of charge. International pick-up and drop off fees apply in all cases. Fees are payable on location.
The use of a restraint system adapted to height and weight is mandatory for children under 10 years of age (approved seats for children under 7 and booster seats for children between the ages of 7 and 10). Please inquire for details.
Rules of the road
The rules of the road vary from country to country, and you must respect them. Offenses are punishable by fines, which can be very high.