My booking and Transat e-documents

Access your booking to manage it easily! Questions? See our FAQ section

Important information regarding the use of personal data
All information collected is intended for Air Transat, the data controller, for the purposes of processing your bookings or subscriptions to our newsletters and/or programs. If you have consented, it may also be used by Transat Tours Canada, as a data controller, for the conduct of marketing and statistical studies, to customize and continuously improve your customer and shopping experience, to provide you with the most suitable offers and to send you targeted advertising. Since the data controller's servers are located in Canada, the information collected will be transferred outside of the European Union. Some of this information may also be communicated to third parties, namely to subcontractors of the data controller, who may also be located outside the European Union. Your personal information’s retention period is specified in our privacy policy. In accordance with applicable regulation, you have rights of access, of rectification or erasure right of data portability, as well as the right to object or restrict processing and the right to make a complaint if necessary to a supervisory authority. In addition, if you are a French national you have the right to define general and specific guidelines regarding the processing of your personal information after your death. When the basis for processing is your consent, you may withdraw that consent at any time. If you wish to exercise one of these rights or contact our Data Protection Officer, please fill out the Privacy Policy Form. To learn more about your rights, the use and protection of your personal information, please refer to our Privacy Policy.

  Manage your booking with the Air Transat app

    • Get your boarding passes and travel documents
    • Select your seats, add Option Plus, an additional baggage or a gourmet meal to your reservation
    • Receive notifications about your trip
    • Call the Transat team at destination for free*
    • Follow your flight status
    *Free Internet calls require a WiFi connection; otherwise, standard data rates apply.

  •  
    Download on the App Store
    Get it on Google Play

Before you go

Useful links

 

Frequently asked questions
 

Packages, cruises and hotels

Depending on the version of your electronic document, this is where you can find your confirmation number or reservation number that will allow you to access the form

Note: If you have just made your booking, please allow for a delay of 15 to 30 minutes for your file to generate.

E-documents are available 45 days prior to your departure and once your travel is paid in full.

The e-documents are issued for all passengers in the file at the time of booking.

You must present your e-documents at the airline check-in counter and at the hotel's reception, where applicable.

You must present your e-documents at the airline check-in counter and at the hotel's reception, where applicable.

One checked bag is included with a package a cruise or a hotel.
See Air Transat's complete baggage policy.

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