The Family Concierge by Paradisus is located directly on one of the area's finest beaches, approximately 30 km from the airport. This brand new section within the Paradisus Varadero complex (scheduled to open fall 2016) offers 284 elegant rooms.
Hotel details
Important information
  • Transat has made all reasonable efforts to ensure the accuracy of its product information, promotions, photos, layouts and videos; however, please note that changes may occur at any moment without notice.
  • Note that the flight may land at an airport other than the one associated to your destination. Be sure to review this information at the time of booking.
  • 220 V (adaptor required) at most hotels.
  • MasterCard MBNA, American Express and Visa Citibank credit cards and traveller’s cheques are not accepted in Cuba. There are no automatic teller machines in Cuba.
  • It is forbidden to bring receiver-transmitters (walkie-talkies) into Cuba.
  • Some services might not be available in Cuba during summer.
  • If you travel with sports equipment such as a bike, golf or kite board, a special transfer must be reserved prior to departure (fees apply).

Brochure Erratum(s)

  • Please take note of the following change in our 2016-2017 brochure.

    August 3, 2016:
    There are 3 à la carte restaurants.
About your Hotel

Hotel Location

  • Approximately 46 km from Juan Gualberto Gómez Airport - Varadero
  • Beachfront
  • Close to cultural site
  • Area: Varadero Beach

Hotel Description

  • 284 rooms

Services

  • Rooms for family of 5 or more
  • Parking available at the hotel
  • 3 pool(s)
  • 4 restaurant(s)
  • 5 bar(s)
  • 24h drinks
  • 24h snacks
  • Fitness center
  • Playground
  • Internet business center ($)
  • Evening entertainment
  • Live music
  • Spa ($)
  • Doctor on site ($)
  • Laundry services ($)
  • 3 tennis court(s)
  • WiFi available in :
    • Lobby
  • Nurse on site ($)
  • Currency exchange ($)
  • Check-in time : 4:00 PM
  • Check-out time : 12:00 PM
  • Scuba diving
  • Mini-disco
  • Babysitting ($)
  • Golf course nearby ($)
  • Jewellery store ($)
  • Gift shop ($)
  • Minimum age to check in without an adult : 18 years old
  • Convention centre
  • Beauty salon ($)
  • Car Rental ($)

Beach

  • Beach Club on site
  • Lounge chairs
  • Palapas
  • Bali Beds

Hotel Contact Information

    Family Concierge by Paradisus 5*

  • Autopista Sur, Playa Frances Varadero, Matanzas Cuba
  • Tel.: 45668700
  • Fax : 45668705
  • Email : paradisus.varadero@meliacuba.com
Inclusions

For travel between November 1, 2016 and October 31, 2017

Package

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

GENERAL INCLUSIONS :
  • Roundtrip transfers between airport and hotel (package only)
  • Roundtrip flight in Economy Class (package only)
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners 3 per week (reservations required)
  • Daily activities program
  • Daily sports
  • Disco (admission and drinks included)
  • Domestic drinks (unlimited, 24h)
  • Evening entertainment
  • Introduction to scuba diving in pool 3 times per week
  • Mini-bar restocked daily (water, soft drinks and beer)
  • Non-motorized water sports (select)
  • Selected international drinks (unlimited, 24h)
  • Snacks 24-hour
  • Buffet breakfast, lunch and dinner
  • Scuba diving (certified divers, 1 dive per day, except Sundays)
  • Service of a representative at destination
  • Golf package
  • Golf package
  • Wedding package
  • Honeymoon package
FAMILY COLLECTION INCLUSIONS :
  • Part of: For the Little Ones and Big Fun for Big Families
  • Children's entertainment
  • Equipment for kids
  • Kids' Club (ages 1 to 12)
  • Free seat selection for kids exclusive to Air Transat Kids Club members (some restrictions may apply)
  • Dedicated family check-in at airport counter (package only) available at main Canadian airports
  • Priority check-in and boarding (package only)
  • Priority baggage handling (package only) exclusive to Air Transat Kids Club members (some restrictions may apply)
  • Accommodation for families of five or more
GOLF PACKAGE INCLUSIONS :
  • Unlimited golf/adult/stay (available with Family Concierge room categories)
  • Transportation to and from golf course (not included)
  • Golf cart (mandatory, $)
  • Package available from May 1, 2016, for a minimum 7-night stay
WEDDING PACKAGE INCLUSIONS :

HONEYMOON PACKAGE INCLUSIONS :

Hotel only

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

GENERAL INCLUSIONS :
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners 3 per week (reservations required)
  • Daily activities program
  • Daily sports
  • Disco (admission and drinks included)
  • Domestic drinks (unlimited, 24h)
  • Evening entertainment
  • Introduction to scuba diving in pool 3 times per week
  • Mini-bar restocked daily (water, soft drinks and beer)
  • Non-motorized water sports (select)
  • Selected international drinks (unlimited, 24h)
  • Snacks 24-hour
  • Buffet breakfast, lunch and dinner
  • Scuba diving (certified divers, 1 dive per day, except Sundays)
  • Service of a representative at destination
  • Golf package
  • Golf package
  • Wedding package
  • Honeymoon package
FAMILY COLLECTION INCLUSIONS :
  • Part of: For the Little Ones and Big Fun for Big Families
  • Children's entertainment
  • Equipment for kids
  • Kids' Club (ages 1 to 12)
  • Free seat selection for kids exclusive to Air Transat Kids Club members (some restrictions may apply)
  • Dedicated family check-in at airport counter (package only) available at main Canadian airports
  • Priority check-in and boarding (package only)
  • Priority baggage handling (package only) exclusive to Air Transat Kids Club members (some restrictions may apply)
  • Accommodation for families of five or more
GOLF PACKAGE INCLUSIONS :
  • Unlimited golf/adult/stay (available with Family Concierge room categories)
  • Transportation to and from golf course (not included)
  • Golf cart (mandatory, $)
  • Package available from May 1, 2016, for a minimum 7-night stay
WEDDING PACKAGE INCLUSIONS :

HONEYMOON PACKAGE INCLUSIONS :

Rooms
  • For your comfort, each room offers :
  • Family Concierge Junior Suite

    • WiFi
    • Mini-bar
    • In-room safe
    • Satellite TV
    • 220/240 volts
    • Size of the room : 58 m²
    • Pool View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • 1 king-size bed or 2 twin beds
    • Crib (on request)
    • Living area
    • Desk/Working area
    • Balcony
    • Full bathroom
      • Shower : Regular
      • Bath type : Regular
    • Individual air-conditioning
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Pillow menu
    • Room service
    • Telephone
    • FAMILY CONCIERGE inclusions
  • Family Concierge Junior Suite Garden Swim-Up

    • WiFi
    • Mini-bar
    • In-room safe
    • Satellite TV
    • 220/240 volts
    • Size of the room : 58 m²
    • Pool View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • 1 king-size bed or 2 twin beds
    • Crib (on request)
    • Living area
    • Desk/Working area
    • Balcony
    • Full bathroom
      • Shower : Regular
      • Bath type : Regular
    • Individual air-conditioning
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Pillow menu
    • Room service
    • Telephone
    • FAMILY CONCIERGE inclusions
  • Family Concierge One Bedroom Master Suite

    • WiFi
    • Mini-bar
    • In-room safe
    • Satellite TV
    • 220/240 volts
    • Size of the room : 113 m²
    • Pool View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • Bedroom with closed door
    • 1 king-size bed or 2 twin beds
    • Extra bed (on request)
    • Crib (on request)
    • Living area
    • Desk/Working area
    • Balcony
    • Full bathroom
      • Shower : Regular
      • Bath type : Regular
    • Individual air-conditioning
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Pillow menu
    • Room service
    • Telephone
    • FAMILY CONCIERGE inclusions
  • Family Concierge Two Bedroom Master Suite

    • WiFi
    • Mini-bar
    • In-room safe
    • Satellite TV
    • 220/240 volts
    • Size of the room : 171 m²
    • Pool View
    • Up to 6 people :
      • Maximum 6 adults
      • Maximum 2 children
    • Bedroom with closed door
    • 1 king-size bed or 2 twin beds
    • Extra bed (on request)
    • Crib (on request)
    • Living area
    • Desk/Working area
    • Balcony
    • Full bathroom
      • Shower : Regular
      • Bath type : Regular
    • Individual air-conditioning
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Pillow menu
    • Room service
    • Telephone
    • FAMILY CONCIERGE inclusions
  • Paradisus Junior Suite Garden View

    • WiFi
    • Mini-bar
    • In-room safe
    • Satellite TV
    • 220/240 volts
    • Size of the room : 58 m²
    • Pool or Garden View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • 1 king-size bed or 2 twin beds
    • Crib (on request)
    • Living area
    • Desk/Working area
    • Balcony
    • Full bathroom
      • Shower : Regular
      • Bath type : Regular
    • Individual air-conditioning
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Pillow menu
    • Room service
    • Telephone
    • Room without Family Concierge inclusions
  • Paradisus Junior Suite Garden Swim up Pool

    • WiFi
    • Mini-bar
    • In-room safe
    • Satellite TV
    • 220/240 volts
    • Size of the room : 58 m²
    • Pool View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • 1 king-size bed or 2 3/4 beds
    • Crib (on request)
    • Living area
    • Desk/Working area
    • Balcony
    • Full bathroom
      • Shower : Regular
      • Bath type : Regular
    • Individual air-conditioning
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Pillow menu
    • Room service
    • Telephone
    • Room without Family Concierge inclusions
Sports / Activities

Sports

  • Archery
  • Basketball
  • Deep sea fishing ($)
  • Fishing ($)
  • Golf course nearby ($)
  • Kayaking
  • Non-motorized water sports
  • Sailing
  • Snorkeling ($)
  • Tennis
    • 3 tennis court(s)
    • Night Tennis
  • Volleyball
  • Waterpolo
  • Windsurfing

Activities

  • Aerobics
  • Aquafitness
  • Bingo
  • Board games
  • Catamaran
  • Dance lessons
  • Darts
  • Fitness center
  • Games room
  • Giant chess board
  • Introduction to scuba diving in pool
  • Jacuzzi
  • Pedal boats
  • Petanque
  • Pilates
  • Ping-pong
  • Pool tables
  • Scuba Diving
  • Spanish lessons
  • Stretching sessions
  • Tai Chi
  • Video games
  • Yoga
Internet

WiFi available in :

    • Lobby

Internet for Business ($)

Family Collection
Fun for Kids and Kids at Heart

When we think of our fondest childhood memories, family holidays immediately spring to mind. We know how precious these moments are, and that is why we have compiled our Family Collection, designed to help you plan the perfect family getaway in the sun.

WHO ARE YOU TRAVELLING WITH?

CHILDREN UP TO AGE 3
FOR THE LITTLE ONES
With babies and kids’ clubs, mini-shows and wading pools, these hotels have thought of your little ones so you can maximize your fun!

CHILDREN AGED 4 TO 11
LITTLE FISH
Like fish in the sea, your kids will make a splash all day long in these hotels boasting water games, aqua parks, pools with slides and fun-filled kids’ clubs.

TEENS AGED 12 TO 16
COOL FOR TEENS
With surf simulators to ride the waves, game rooms to hang out in and discos to dance to their favourite tunes, your teens will never run out of things to do!

SWIM FANS
WAVES OF FUN
These hotels boast water parks and surf simulators, for hours of aqua fun for the whole family!

JUST YOU AND THE KIDS
SINGLE PARENTS
Moms or dads travelling alone with children under 13 can benefit from reduced rates at these hotels or even free stays for kids.

3 OR MORE KIDS
BIG FUN FOR BIG FAMILIES
Families of 5 or more can benefit from adjoining or larger rooms so they can enjoy quality time together, in total comfort.

GRANDPA AND GRANDMA TOO!
MULTI-GENERATIONAL VACATIONS
Luxurious suites of exceptional comfort and a myriad of services at your fingertips to unite all the generations of your tight-knit family.

To find out if this hotel meets the needs of your family, please refer to "Family Collection" Inclusions in the "Inclusions" section.  
Restaurants / Bars
  • This information is for informational purposes only and can change depending of the occupancy and season.
    • 24h snacks
    • 24h drinks
  • Restaurant(s)
    • Gaby Family Concierge
      Image bar
      • Breakfast : Buffet Restaurant
      • Lunch : Buffet Restaurant
      • Dinner : Buffet Restaurant
      • Evening dress code: Formal
      • High chairs available
    • Market Grill Family Concierge
      Image bar
      • Breakfast : Buffet Restaurant
      • Lunch : Buffet Restaurant
      • Dinner : À la Carte Grill
      • Reservation required
      • Air conditioning
      • Evening dress code: Formal
      • High chairs available
    • Bana Family Concierge
      Image bar
      • Dinner : À la Carte Fusion
      • Reservation required
      • Air conditioning
      • Evening dress code: Formal
      • High chairs available
    • Fuego Family Concierge
      Image bar
      • Dinner : À la Carte French
      • Reservation required
      • Air conditioning
      • Evening dress code: Formal
      • High chairs available
  • Bar(s)
    • Lunas Family Concierge
      Image bar
      • Location : Lobby
      • Opening time : 00:00
      • Closing time : 00:00
      • Local drinks
      • International drinks
    • Sky Bar Family Concierge
      Image bar
      • Location : Theatre
      • Opening time : 08:00
      • Closing time : 02:00
      • Local drinks
      • International drinks
    • Avenue Bar Family Concierge
      Image bar
      • Snack
      • Opening time : 18:00
      • Closing time : 00:00
      • Local drinks
      • International drinks
    • Sunrise Bar Family Concierge
      Image bar
      • Location : Pool
      • Opening time : 09:00
      • Closing time : 19:00
      • Local drinks
      • International drinks
    • Sunset Grill Family Concierge
      Image bar
      • Location : Pool
      • Opening time : 11:00
      • Closing time : 19:00
      • Local drinks
      • International drinks
Kids
  • Baby Club (ages 1 to 4)
  • Kids' Club (ages 5 to 12)
  • Teen Club (ages 13 to 17)
  • 2 kids pool(s)
  • Playground
  • Mini-disco
  • Babysitting ($)
  • Rooms for family of five or more
  • High chair available at the restaurants
Golf 1
  • There’s nothing like a good game of golf to get you in the vacation spirit, so here's some information on nearby golf course(s) offering advantageous rates locally ($).

    This information is for informational purposes only and is subject to change.

Varadero Golf Club

Designed by Les Forber
Varadero
5345668482
5345668481
info@varaderogolfclub.com
  • Golf Course near the property
  • 18 holes
  • Lockers
  • Par 72
  • 6 856 yards
  • Pre-reserved tee times available
  • Formal dress code
  • Teaching pro ($)
  • Club house ($)
Golf package included
Golf package included
  • Unlimited golf/adult/stay (available with Family Concierge room categories)
  • Transportation to and from golf course (not included)
  • Golf cart (mandatory, $)
  • Package available from May 1, 2016, for a minimum 7-night stay
Scuba Diving

Services ($)

  • Introduction to scuba diving in pool
  • Scuba diving centre on site
Scuba diving package ($)
Spa

Services ($)

  • Body Treatments
  • Massage
  • Spa Circuits
  • Special Therapies
Spa package ($)
Wedding / Honeymoon

Free wedding Package

  • Certain restrictions and administration fees may apply. A minimum number of passengers may be required.

Free honeymoon package

  • To be eligible for the honeymoon package, newlyweds must advise at the time of booking and present their proof of wedding, dated within the last month, upon arrival at the hotel.

Wedding package ($)


Honeymoon package ($)


Ratings
0000¼ 4215 Review(s)
TripAdvisor rating
0000¼
TripAdvisor rating : Last 3 reviews

Bad holiday camp vibe 00¼¼¼ July 25, 2016

  • After a great stay in Havana, we split our holiday with beach as Havana was difficult for continuous accomodation. I cannot recommend either Varadero or this hotel. We arrived by car and found we had...
  • roaming13

Wonderful vsvation 00000 July 25, 2016

  • We stayed at this Resort from June 25th to July 2nd 2016, this Resort is one of the best that I have been to yet in Cuba, and we travel to Cuba every year. We stayed at the Royal Service, the staff...
  • mariacorreia

Disappointing 00¼¼¼ July 25, 2016

  • We stayed in the older part of the hotel and were disappointed with it. Based on our experience we would do the visit to Havana, which was the holiday highlight and then leave Cuba for a beach...
  • julianb383
Transat rating 88888

Hotel Ranking Descriptions

★★★★★ A luxury resort offering first-class accommodation along with a very wide range of services and facilities.
★★★★ A superior resort offering a high standard of accommodation along with a wide array of services and facilities.
★★★ An intermediate resort offering a good price/quality ratio along with pleasant accommodation and various services.
★★ A standard resort offering comfortable accommodation and basic services.