The Excellence Playa Mujeres Hotel in Cancun is an adult-only luxury resort located directly on the beach in Playa Mujeres, approximately 10 km from Cancun and 25 km from the Cancun airport.
Hotel details
Minimum age
  • Full hotel
  • Minimum age required : 18
Important information
  • Transat has made all reasonable efforts to ensure the accuracy of its product information, promotions, photos, layouts and videos; however, please note that changes may occur at any moment without notice.
  • Note that the flight may land at an airport other than the one associated to your destination. Be sure to review this information at the time of booking.

Mandatory Information: New room category

  • October 19, 2015:

    Service offered: There is a new room category: Terrace Suite with Plunge Pool.
    As of : December 1, 2015

    Please also note that all categories have been fully renovated.

Good to Know

  • Certain hotels might require guests to leave a deposit when using water sports equipment. For more details, please inquire. This information is subject to change
About your Hotel

Hotel Location

  • Approximately 25 km from Cancun International Airport
  • Beachfront
  • Close to cultural site
  • Area: Playa Mujeres

Hotel Description

  • Minimum age required - Full hotel
  • 450 rooms
  • 9 building(s) of 4 storey(s)
  • Elevator

Services

  • Parking available at the hotel
  • 7 pool(s)
  • 10 restaurant(s)
  • 11 bar(s)
  • 24h drinks
  • 24h snacks
  • Disco
  • Fitness center
  • Internet business center
  • Evening entertainment
  • Live music
  • Convenience Store ($)
  • Spa ($)
  • Doctor on site ($)
  • Laundry services ($)
  • 2 tennis court(s)
  • Accessible for people with restricted mobility
  • Currency exchange ($)
  • WiFi available in :
    • Lobby
    • Pool
    • Room
  • Shuttle service off site ($)
  • Check-in time : 3:00 PM
  • Check-out time : 12:00 PM
  • Shopping centre ($)
  • Scuba diving ($)
  • Golf course nearby ($)
  • Jewellery store ($)
  • Gift shop ($)
  • Photo shop ($)
  • Minimum age to check in without an adult : 18 years old
  • Convention centre
  • Beauty salon ($)
  • Spa services ($)

Beach

  • Beach Club on site
  • Lounge chairs
  • Palapas

Hotel Contact Information

    Excellence Playa Mujeres 5*

  • Prolongacion Bonampak S N, Punta Sam Lote Terrenos 001 MZ. 001 Sm. 003 77400 Cancun, Quintana Roo Mexico
  • Tel.: 9988728600
  • Fax : 9988728601
  • Email : playamujeres@excellence-resorts.com
Inclusions

For travel between November 1, 2015 and October 31, 2016

Package

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

GENERAL INCLUSIONS :
  • Roundtrip transfers between airport and hotel (package only)
  • Roundtrip flight in Economy Class (package only)
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners (unlimited, no reservations required)
  • Daily activities program
  • Daily sports
  • Domestic drinks are unlimited
  • Evening entertainment
  • Introduction to scuba diving in pool
  • Mini-bar restocked daily (water, soft drinks, juice, beer and snacks)
  • Non-motorized water sports (selected)
  • Pillow menu
  • Room service available 24h
  • Select international brand drinks are unlimited
  • Selected international drinks are unlimited
  • Turn-down service
  • Waiter service at the pool & at the beach
  • Buffet breakfast and lunch
  • Service of a representative at destination
  • Honeymoon package
LUXURY COLLECTION INCLUSIONS *:
  • VIP lounge at airport (package only) where available
  • Complimentary upgrade to Option Plus subject to availability (package only)
  • Private transfer between the airport and hotel (package only)
  • Spa Aqua Wellness circuit included (complimentary with the purchase of any 50-minute treatment & a bonus of 25 minutes will be added to treatment)
* Included with "2 Storey Roof Top Terrace Suite Spa/Pool View Luxury Collection", "Excellence Club 2 Storey Roof Top Terrace Suite Oceanfront Luxury Collection", "Excellence Club Junior Suite Oceanfront Luxury Collection", "Excellence Club Junior suite Pool view Luxury Collection", "Excellence Club Junior Swim Up Suite Pool View Luxury Collection", "Junior Suite Spa or Pool View Luxury Collection", "Junior Suite Swim Up Spa or Pool View Luxury Collection" and "Terrace Suite with plunge pool Luxury Collection" only
EXCELLENCE CLUB INCLUSIONS *:
  • Concierge service (private)
  • Separate check-in with early check-in/late check-out (subject to availability)
  • Bottle of sparkling wine in room upon arrival
  • Private beach area with waiter service
  • VIP room amenities
  • Spa offers 1 Marine wellness spa treatment per person/stay
  • Premium brand drinks upgraded in room, premium liquor and wine selection
  • Coffee-maker (Nespresso)
* Included with "Excellence Club 2 Storey Roof Top Terrace Suite Oceanfront Luxury Collection", "Excellence Club Junior Suite Oceanfront", "Excellence Club Junior Suite Oceanfront Luxury Collection", "Excellence Club Junior Swim Up Suite Pool View" and "Excellence Club Junior Swim Up Suite Pool View Luxury Collection" only
HONEYMOON PACKAGE INCLUSIONS :
Excellence Honeymoon or Anniversary Package 
Champagne upon arrival
Fruit basket and exotic fresh flowers in room upon arrival
A champagne breakfast in bed (one per stay; reservation must be made in advance with concierge)
Private beachfront dinner followed by a candlelight rose petal bath of essential oils awaiting your arrival
Complimentary “Lovers Live” CD by Sade
Special turn-down service and petit fours each evening
Special Aurum Couples Spa Treatment (Duration: 50 minutes). Unwind and indulge in this romantic treatment for two. Includes feet scrub and healing reflexology massage with a herbal balm, followed by arms, neck and scalp therapy to emerge completely restored.
The Excellence Honeymoon or Anniversary Package is complimentary for stays of minimum 7 nights or more in the Excellence Club Junior Suites Ocean View category or higher.

Restrictions/exclusions:
Minimum 7 nights stay
Subject to availability. Double Occupancy Only.
This package cannot be combined with the free Excellence Wedding Package.
Guest must request it at time of booking and will be required to present a copy of the wedding certificate at time of check in.
Package items are not exchangeable and/or reimbursable if unused.
Anniversary Package: Valid seven days before or seven days after your anniversary date.
Honeymoon Package: Valid for three months after your wedding date.

Hotel only

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

GENERAL INCLUSIONS :
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners (unlimited, no reservations required)
  • Daily activities program
  • Daily sports
  • Domestic drinks are unlimited
  • Evening entertainment
  • Introduction to scuba diving in pool
  • Mini-bar restocked daily (water, soft drinks, juice, beer and snacks)
  • Non-motorized water sports (selected)
  • Pillow menu
  • Room service available 24h
  • Select international brand drinks are unlimited
  • Selected international drinks are unlimited
  • Turn-down service
  • Waiter service at the pool & at the beach
  • Buffet breakfast and lunch
  • Service of a representative at destination
  • Honeymoon package
LUXURY COLLECTION INCLUSIONS *:
  • VIP lounge at airport (package only) where available
  • Complimentary upgrade to Option Plus subject to availability (package only)
  • Private transfer between the airport and hotel (package only)
  • Spa Aqua Wellness circuit included (complimentary with the purchase of any 50-minute treatment & a bonus of 25 minutes will be added to treatment)
* Included with "2 Storey Roof Top Terrace Suite Spa/Pool View Luxury Collection", "Excellence Club 2 Storey Roof Top Terrace Suite Oceanfront Luxury Collection", "Excellence Club Junior Suite Oceanfront Luxury Collection", "Excellence Club Junior suite Pool view Luxury Collection", "Excellence Club Junior Swim Up Suite Pool View Luxury Collection", "Junior Suite Spa or Pool View Luxury Collection", "Junior Suite Swim Up Spa or Pool View Luxury Collection" and "Terrace Suite with plunge pool Luxury Collection" only
EXCELLENCE CLUB INCLUSIONS *:
  • Concierge service (private)
  • Separate check-in with early check-in/late check-out (subject to availability)
  • Bottle of sparkling wine in room upon arrival
  • Private beach area with waiter service
  • VIP room amenities
  • Spa offers 1 Marine wellness spa treatment per person/stay
  • Premium brand drinks upgraded in room, premium liquor and wine selection
  • Coffee-maker (Nespresso)
* Included with "Excellence Club 2 Storey Roof Top Terrace Suite Oceanfront Luxury Collection", "Excellence Club Junior Suite Oceanfront", "Excellence Club Junior Suite Oceanfront Luxury Collection", "Excellence Club Junior Swim Up Suite Pool View" and "Excellence Club Junior Swim Up Suite Pool View Luxury Collection" only
HONEYMOON PACKAGE INCLUSIONS :
Excellence Honeymoon or Anniversary Package 
Champagne upon arrival
Fruit basket and exotic fresh flowers in room upon arrival
A champagne breakfast in bed (one per stay; reservation must be made in advance with concierge)
Private beachfront dinner followed by a candlelight rose petal bath of essential oils awaiting your arrival
Complimentary “Lovers Live” CD by Sade
Special turn-down service and petit fours each evening
Special Aurum Couples Spa Treatment (Duration: 50 minutes). Unwind and indulge in this romantic treatment for two. Includes feet scrub and healing reflexology massage with a herbal balm, followed by arms, neck and scalp therapy to emerge completely restored.
The Excellence Honeymoon or Anniversary Package is complimentary for stays of minimum 7 nights or more in the Excellence Club Junior Suites Ocean View category or higher.

Restrictions/exclusions:
Minimum 7 nights stay
Subject to availability. Double Occupancy Only.
This package cannot be combined with the free Excellence Wedding Package.
Guest must request it at time of booking and will be required to present a copy of the wedding certificate at time of check in.
Package items are not exchangeable and/or reimbursable if unused.
Anniversary Package: Valid seven days before or seven days after your anniversary date.
Honeymoon Package: Valid for three months after your wedding date.

For travel between November 1, 2016 and October 31, 2017

Package

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

GENERAL INCLUSIONS :
  • Roundtrip transfers between airport and hotel (package only)
  • Roundtrip flight in Economy Class (package only)
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners (unlimited, no reservations required)
  • Daily activities program
  • Daily sports
  • Domestic drinks (unlimited)
  • Evening entertainment
  • Introduction to scuba diving in pool
  • Mini-bar restocked daily (water, soft drinks, juice, beer and snacks)
  • Non-motorized water sports (select)
  • Pillow menu
  • Room service available 24-hour
  • Select international brand drinks (unlimited)
  • Selected international drinks (unlimited)
  • Turn-down service
  • Waiter service at the pool & at the beach
  • Buffet breakfast and lunch
  • Service of a representative at destination
  • Honeymoon package
LUXURY COLLECTION INCLUSIONS *:
  • VIP lounge at airport (package only) where available
  • Complimentary upgrade to Option Plus subject to availability (package only)
  • Private transfer between the airport and hotel (package only)
  • Spa Aqua Wellness circuit included (complimentary with the purchase of any 50-minute treatment & a bonus of 25 minutes will be added to treatment)
* Included with "2 Storey Roof Top Terrace Suite Spa/Pool View Luxury Collection", "Excellence Club 2 Storey Roof Top Terrace Suite Oceanfront Luxury Collection", "Excellence Club Junior Suite Oceanfront Luxury Collection", "Excellence Club Junior suite Pool view Luxury Collection", "Excellence Club Junior Swim Up Suite Pool View Luxury Collection", "Junior Suite Spa or Pool View Luxury Collection", "Junior Suite Swim Up Spa or Pool View Luxury Collection" and "Terrace Suite with plunge pool Luxury Collection" only
EXCELLENCE CLUB INCLUSIONS *:
  • Private concierge service
  • Separate check-in with early check-in/late check-out (subject to availability)
  • Bottle of sparkling wine in room upon arrival
  • Private beach area with waiter service
  • VIP room amenities
  • Spa offers 1 Marine wellness treatment per person per stay
  • Premium brand drinks upgraded in room, premium liquor and wine selection
  • Coffee-maker (Nespresso)
* Included with "Excellence Club 2 Storey Roof Top Terrace Suite Oceanfront Luxury Collection", "Excellence Club Junior Suite Oceanfront", "Excellence Club Junior Suite Oceanfront Luxury Collection", "Excellence Club Junior Swim Up Suite Pool View" and "Excellence Club Junior Swim Up Suite Pool View Luxury Collection" only
HONEYMOON PACKAGE INCLUSIONS :
Excellence Honeymoon or Anniversary Package 
Champagne upon arrival
Fruit basket and exotic fresh flowers in room upon arrival
A champagne breakfast in bed (one per stay; reservation must be made in advance with concierge)
Private beachfront dinner followed by a candlelight rose petal bath of essential oils awaiting your arrival
Complimentary “Lovers Live” CD by Sade
Special turn-down service and petit fours each evening
Special Aurum Couples Spa Treatment (Duration: 50 minutes). Unwind and indulge in this romantic treatment for two. Includes feet scrub and healing reflexology massage with a herbal balm, followed by arms, neck and scalp therapy to emerge completely restored.
The Excellence Honeymoon or Anniversary Package is complimentary for stays of minimum 7 nights or more in the Excellence Club Junior Suites Ocean View category or higher.

Restrictions/exclusions:
Minimum 7 nights stay
Subject to availability. Double Occupancy Only.
This package cannot be combined with the free Excellence Wedding Package.
Guest must request it at time of booking and will be required to present a copy of the wedding certificate at time of check in.
Package items are not exchangeable and/or reimbursable if unused.
Anniversary Package: Valid seven days before or seven days after your anniversary date.
Honeymoon Package: Valid for three months after your wedding date.

Hotel only

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

GENERAL INCLUSIONS :
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners (unlimited, no reservations required)
  • Daily activities program
  • Daily sports
  • Domestic drinks (unlimited)
  • Evening entertainment
  • Introduction to scuba diving in pool
  • Mini-bar restocked daily (water, soft drinks, juice, beer and snacks)
  • Non-motorized water sports (select)
  • Pillow menu
  • Room service available 24-hour
  • Select international brand drinks (unlimited)
  • Selected international drinks (unlimited)
  • Turn-down service
  • Waiter service at the pool & at the beach
  • Buffet breakfast and lunch
  • Service of a representative at destination
  • Honeymoon package
LUXURY COLLECTION INCLUSIONS *:
  • VIP lounge at airport (package only) where available
  • Complimentary upgrade to Option Plus subject to availability (package only)
  • Private transfer between the airport and hotel (package only)
  • Spa Aqua Wellness circuit included (complimentary with the purchase of any 50-minute treatment & a bonus of 25 minutes will be added to treatment)
* Included with "2 Storey Roof Top Terrace Suite Spa/Pool View Luxury Collection", "Excellence Club 2 Storey Roof Top Terrace Suite Oceanfront Luxury Collection", "Excellence Club Junior Suite Oceanfront Luxury Collection", "Excellence Club Junior suite Pool view Luxury Collection", "Excellence Club Junior Swim Up Suite Pool View Luxury Collection", "Junior Suite Spa or Pool View Luxury Collection", "Junior Suite Swim Up Spa or Pool View Luxury Collection" and "Terrace Suite with plunge pool Luxury Collection" only
EXCELLENCE CLUB INCLUSIONS *:
  • Private concierge service
  • Separate check-in with early check-in/late check-out (subject to availability)
  • Bottle of sparkling wine in room upon arrival
  • Private beach area with waiter service
  • VIP room amenities
  • Spa offers 1 Marine wellness treatment per person per stay
  • Premium brand drinks upgraded in room, premium liquor and wine selection
  • Coffee-maker (Nespresso)
* Included with "Excellence Club 2 Storey Roof Top Terrace Suite Oceanfront Luxury Collection", "Excellence Club Junior Suite Oceanfront", "Excellence Club Junior Suite Oceanfront Luxury Collection", "Excellence Club Junior Swim Up Suite Pool View" and "Excellence Club Junior Swim Up Suite Pool View Luxury Collection" only
HONEYMOON PACKAGE INCLUSIONS :
Excellence Honeymoon or Anniversary Package 
Champagne upon arrival
Fruit basket and exotic fresh flowers in room upon arrival
A champagne breakfast in bed (one per stay; reservation must be made in advance with concierge)
Private beachfront dinner followed by a candlelight rose petal bath of essential oils awaiting your arrival
Complimentary “Lovers Live” CD by Sade
Special turn-down service and petit fours each evening
Special Aurum Couples Spa Treatment (Duration: 50 minutes). Unwind and indulge in this romantic treatment for two. Includes feet scrub and healing reflexology massage with a herbal balm, followed by arms, neck and scalp therapy to emerge completely restored.
The Excellence Honeymoon or Anniversary Package is complimentary for stays of minimum 7 nights or more in the Excellence Club Junior Suites Ocean View category or higher.

Restrictions/exclusions:
Minimum 7 nights stay
Subject to availability. Double Occupancy Only.
This package cannot be combined with the free Excellence Wedding Package.
Guest must request it at time of booking and will be required to present a copy of the wedding certificate at time of check in.
Package items are not exchangeable and/or reimbursable if unused.
Anniversary Package: Valid seven days before or seven days after your anniversary date.
Honeymoon Package: Valid for three months after your wedding date.
Rooms
  • For your comfort, each room offers :
  • 2 Storey Roof Top Terrace Suite Spa/Pool View

    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Spa or Pool View
    • Up to 2 people :
      • Maximum 2 adults
    • Non-smoking room
    • 1 king-size bed and 1 sofa
    • Living area
    • Dining area
    • Desk/Working area
    • Terrace
    • Full bathroom
      • Shower : Rain
    • Outside whirlpool
    • Individual air-conditioning
    • CD/DVD player
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Pillow menu
    • Room service
    • Telephone
    • Safety deposit box (size of a laptop)
    • WiFi
    • Access
    • Private rooftop terrace with a HydroSpa pool, shower
    • Secrets box for private room service
    • Location in the VIP section, two storey oversized suite
  • 2 Storey Roof Top Terrace Suite Spa/Pool View Luxury Collection

    Part of
    Inclusions
    • 2015-2016
    • 2016-2017
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Spa or Pool View
    • Up to 2 people :
      • Maximum 2 adults
    • Non-smoking room
    • 1 king-size bed and 1 sofa
    • Living area
    • Dining area
    • Desk/Working area
    • Terrace
    • Full bathroom
      • Shower : Rain
    • Outside whirlpool
    • Individual air-conditioning
    • CD/DVD player
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Pillow menu
    • Room service
    • Telephone
    • LUXURY COLLECTION inclusions
    • Safety deposit box (size of a laptop)
    • WiFi
    • Access
    • Private rooftop terrace with a HydroSpa pool, shower
    • Secrets box for private room service
    • Location in the VIP section, two storey oversized suite
  • Excellence Club 2 Storey Roof Top Terrace Suite Oceanfront Luxury Collection

    Part of
    Inclusions
    • 2015-2016
    • 2016-2017
    • EXCELLENCE CLUB INCLUSIONS ( 2015-2016)
    • EXCELLENCE CLUB INCLUSIONS ( 2016-2017)
    • Honeymoon package inclusions
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Oceanfront
    • Up to 2 people :
      • Maximum 2 adults
    • Non-smoking room
    • 1 king-size bed and 1 sofa
    • Living area
    • Desk/Working area
    • Terrace
    • Full bathroom
      • Shower : Rain
    • Outside whirlpool
    • Individual air-conditioning
    • CD/DVD player
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Newspaper
    • Pillow menu
    • Room service
    • Telephone
    • LUXURY COLLECTION inclusions
    • EXCELLENCE CLUB inclusions
    • Safety deposit box (size of a laptop)
    • WiFi
    • Access
    • Private rooftop terrace with a HydroSpa pool, shower
    • Secrets box for private room service
    • Location in the VIP section, two storey oversized suite
  • Excellence Club Junior Suite Oceanfront

    Inclusions
    • EXCELLENCE CLUB INCLUSIONS ( 2015-2016)
    • EXCELLENCE CLUB INCLUSIONS ( 2016-2017)
    • Honeymoon package inclusions
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Oceanfront
    • Up to 2 people :
      • Maximum 2 adults
    • Non-smoking room
    • 1 king-size bed and 1 sofa
    • Living area
    • Desk/Working area
    • Terrace
    • Full bathroom
      • Shower : Hydro
    • Whirlpool in room
    • Individual air-conditioning
    • CD/DVD player
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Newspaper
    • Pillow menu
    • Room service
    • Telephone
    • EXCELLENCE CLUB inclusions
    • Safety deposit box size of a laptop
    • WiFi
    • Secrets box for private room service
  • Excellence Club Junior Suite Oceanfront Luxury Collection

    Part of
    Inclusions
    • 2015-2016
    • 2016-2017
    • EXCELLENCE CLUB INCLUSIONS ( 2015-2016)
    • EXCELLENCE CLUB INCLUSIONS ( 2016-2017)
    • Honeymoon package inclusions
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Oceanfront
    • Up to 2 people :
      • Maximum 2 adults
    • Non-smoking room
    • 1 king-size bed and 1 sofa
    • Living area
    • Desk/Working area
    • Terrace
    • Full bathroom
      • Shower : Hydro
    • Whirlpool in room
    • Individual air-conditioning
    • CD/DVD player
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Newspaper
    • Pillow menu
    • Room service
    • Telephone
    • LUXURY COLLECTION inclusions
    • EXCELLENCE CLUB inclusions
    • Safety deposit box size of a laptop
    • WiFi
    • Secrets box for private room service
  • Excellence Club Junior suite Pool view

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • Size of the room : 75 m²
    • Pool View
    • Up to 2 people :
    • 1 king-size bed
    • Terrace
    • Full bathroom
      • Shower : Rain
      • Bath type : Regular
    • Whirlpool in room
    • Individual air-conditioning
    • CD/DVD player
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Pillow menu
    • Room service
    • Telephone
    • Safety deposit box
    • WiFi
  • Excellence Club Junior suite Pool view Luxury Collection

    Part of
    Inclusions
    • 2015-2016
    • 2016-2017
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • Size of the room : 75 m²
    • Pool View
    • Up to 2 people :
    • 1 king-size bed
    • Terrace
    • Full bathroom
      • Shower : Rain
      • Bath type : Regular
    • Whirlpool in room
    • Individual air-conditioning
    • CD/DVD player
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Pillow menu
    • Room service
    • Telephone
    • LUXURY COLLECTION inclusions
    • Safety deposit box
    • WiFi
  • Excellence Club Junior Swim Up Suite Pool View

    Inclusions
    • EXCELLENCE CLUB INCLUSIONS ( 2015-2016)
    • EXCELLENCE CLUB INCLUSIONS ( 2016-2017)
    • Honeymoon package inclusions
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Pool Walkout
    • Up to 2 people :
      • Maximum 2 adults
    • Non-smoking room
    • 1 king-size bed and 1 sofa
    • Living area
    • Terrace
    • Full bathroom
      • Shower : Hydro
    • Whirlpool in room
    • Individual air-conditioning
    • CD/DVD player
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Newspaper
    • Pillow menu
    • Room service
    • Telephone
    • EXCELLENCE CLUB inclusions
    • Safety deposit box (size of a laptop)
    • WiFi
    • Private terrace with cozy lounge seating and direct access to the pool
  • Excellence Club Junior Swim Up Suite Pool View Luxury Collection

    Part of
    Inclusions
    • 2015-2016
    • 2016-2017
    • EXCELLENCE CLUB INCLUSIONS ( 2015-2016)
    • EXCELLENCE CLUB INCLUSIONS ( 2016-2017)
    • Honeymoon package inclusions
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Pool Walkout
    • Up to 2 people :
      • Maximum 2 adults
    • Non-smoking room
    • 1 king-size bed and 1 sofa
    • Living area
    • Terrace
    • Full bathroom
      • Shower : Hydro
    • Whirlpool in room
    • Individual air-conditioning
    • CD/DVD player
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Newspaper
    • Pillow menu
    • Room service
    • Telephone
    • LUXURY COLLECTION inclusions
    • EXCELLENCE CLUB inclusions
    • Safety deposit box (size of a laptop)
    • WiFi
    • Private terrace with cozy lounge seating and direct access to the pool
  • Junior Suite Spa or Pool View

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Spa or Pool View
    • Up to 3 people :
      • Maximum 3 adults
    • Non-smoking room
    • 1 king-size bed and 1 sofa or 2 double beds and 1 sofa
    • Living area
    • Terrace
    • Full bathroom
      • Shower : Regular
    • Whirlpool in room
    • Individual air-conditioning
    • CD/DVD player
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Pillow menu
    • Room service
    • Telephone
    • Safety deposit box size of a laptop
    • WiFi
    • Secrets box for private room service
  • Junior Suite Spa or Pool View Luxury Collection

    Part of
    Inclusions
    • 2015-2016
    • 2016-2017
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Spa or Pool View
    • Up to 3 people :
      • Maximum 3 adults
    • Non-smoking room
    • 1 king-size bed and 1 sofa or 2 double beds and 1 sofa
    • Living area
    • Terrace
    • Full bathroom
      • Shower : Regular
    • Whirlpool in room
    • Individual air-conditioning
    • CD/DVD player
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Pillow menu
    • Room service
    • Telephone
    • LUXURY COLLECTION inclusions
    • Safety deposit box size of a laptop
    • WiFi
    • Secrets box for private room service
  • Junior Suite Swim Up Spa or Pool View

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Spa or Pool View
    • Up to 2 people :
      • Maximum 2 adults
    • Non-smoking room
    • 1 king-size bed and 1 sofa
    • Living area
    • Terrace
    • Full bathroom
      • Shower : Hydro
    • Whirlpool in room
    • Individual air-conditioning
    • CD/DVD player
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Pillow menu
    • Room service
    • Telephone
    • Safety deposit box (size of a laptop)
    • WiFi
    • Private terrace with cozy lounge seating and direct access to the pool
    • Secrets box for private room service
  • Junior Suite Swim Up Spa or Pool View Luxury Collection

    Part of
    Inclusions
    • 2015-2016
    • 2016-2017
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Spa or Pool View
    • Up to 2 people :
      • Maximum 2 adults
    • Non-smoking room
    • 1 king-size bed and 1 sofa
    • Living area
    • Terrace
    • Full bathroom
      • Shower : Hydro
    • Whirlpool in room
    • Individual air-conditioning
    • CD/DVD player
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Pillow menu
    • Room service
    • Telephone
    • LUXURY COLLECTION inclusions
    • Safety deposit box (size of a laptop)
    • WiFi
    • Private terrace with cozy lounge seating and direct access to the pool
    • Secrets box for private room service
  • Terrace Suite with plunge pool

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • Size of the room : 148 m²
    • Pool View
    • Up to 2 people :
      • Maximum 2 adults
    • Bedroom with closed door
    • 1 king-size bed
    • Terrace
    • Available as of December 1, 2015
    • Individual air-conditioning
    • CD/DVD player
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Pillow menu
    • Room service
    • Telephone
    • Bathrobes and slippers in room
  • Terrace Suite with plunge pool Luxury Collection

    Part of
    Inclusions
    • 2015-2016
    • 2016-2017
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • Size of the room : 148 m²
    • Pool View
    • Up to 2 people :
      • Maximum 2 adults
    • Bedroom with closed door
    • 1 king-size bed
    • Terrace
    • Available as of December 1, 2015
    • Individual air-conditioning
    • CD/DVD player
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Pillow menu
    • Room service
    • Telephone
    • LUXURY COLLECTION inclusions
    • Bathrobes and slippers in room
Sports / Activities

Sports

  • Archery
  • Badminton
  • Basketball
  • Deep sea fishing ($)
  • Fishing ($)
  • Golf course nearby ($)
  • Jetboats ($)
  • Jetski ($)
  • Jogging track
  • Kayaking
  • Motorized water sports ($)
  • Non-motorized water sports
  • Paddleboard
  • Sailing
  • Snorkeling
  • Soccer
  • Volleyball
  • Waterpolo
  • Tennis
    • 2 tennis court(s)
    • Night Tennis
    • Tennis Pro ($)
  • Windsurfing

Activities

  • Aerobics
  • Aquafitness
  • Banana boat ($)
  • Bicycles
  • Board games
  • Catamaran ($)
  • Cooking lessons
  • Dance lessons
  • Darts
  • Fitness center
  • Games room ($)
  • Horseback riding nearby ($)
  • Introduction to scuba diving in pool
  • Jacuzzi
  • Parasailing ($)
  • Ping-pong
  • Pool tables
  • Riffle shooting
  • Scuba Diving ($)
  • Spanish lessons
  • Yoga
Internet

WiFi available in :

    • Lobby
    • Pool
    • Room

Internet for Business

Luxury Collection
The Crème de la Crème of Sun Holidays

Enter the sumptuous world of lavish holidays by staying at one of the five-star resorts in our Luxury Collection. Blending fine cuisine, deluxe spas and exclusive privileges, these havens of relaxation and pure bliss treat you like a star… minus the paparazzi!

BENEFITS EXCLUSIVE TO TRANSAT
Free access to the VIP LOUNGE at airports **
Upgrade to OPTION PLUS on Air Transat. For information onOption Plus, visit Travel Information
Private ROUNDTRIP TRANSFERS

YOU’LL ALSO ENJOY…
Free WiFi in the room and public spaces*
Unlimited à la carte gourmet dining ** 
Access to spa facilities
Concierge or butler service
Waiter service at the pool and beach
Unlimited premium brand drinks
24-hour room service
Beach towels, bathrobes and slippers in the room upon arrival
Coffee maker with local coffee
Bottle of sparkling wine and fruit platter in the room upon arrival

* Some restrictions may apply in Cuba.
** Where available.

May be available with some room categories, according to the property
Restaurants / Bars
  • This information is for informational purposes only and can change depending of the occupancy and season.
    • 24h snacks
    • 24h drinks
    • Disco
  • Restaurant(s)
    • Agave
      Image bar
      • Minimum age : 18 years old
      • Dinner : À la Carte Mexican
      • Air conditioning
      • Evening dress code: Formal
    • Basmati
      Image bar
      • Minimum age : 18 years old
      • Dinner : À la Carte Indian
      • Air conditioning
      • Evening dress code: Formal
    • Chez Isabelle
      Image bar
      • Minimum age : 18 years old
      • Dinner : À la Carte French
      • Air conditioning
      • Evening dress code: Formal
    • Flavor Market
      Image bar
      • Minimum age : 18 years old
      • Dinner : À la Carte Gourmet
      • Air conditioning
      • Evening dress code: Formal
    • Toscana
      Image bar
      • Minimum age : 18 years old
      • Breakfast : Buffet Restaurant
      • Lunch : Buffet Restaurant
      • Dinner : À la Carte Italian
      • Air conditioning
      • Evening dress code: Formal
    • Spice
      Image bar
      • Minimum age : 18 years old
      • Dinner : À la Carte Asian
      • Air conditioning
      • Evening dress code: Formal
    • The Grill
      Image bar
      • Minimum age : 18 years old
      • Lunch : À la Carte Grill
      • Dinner : À la Carte Grill
      • Evening dress code: Formal
    • The Lobster House
      Image bar
      • Minimum age : 18 years old
      • Breakfast : À la Carte Breakfast
      • Lunch : À la Carte Lunch
      • Dinner : À la Carte Lobster Flavour
      • Evening dress code: Formal
    • Las Olas (snacks & wood oven pizza)
      Image bar
      • Minimum age : 18 years old
      • Lunch : Snack Bar
      • Evening dress code: Casual
    • Barcelona
      Image bar
      • Minimum age : 18 years old
      • Dinner : À la Carte Mediterranean
      • Evening dress code: Formal
  • Bar(s)
    • Martini Bar
      Image bar
      • Location : Lobby
      • Local drinks
      • International drinks
      • Premium drinks
    • Blue
      Image bar
      • Location : Swim-up
      • Local drinks
      • International drinks
      • Premium drinks ($)
    • Sol
      Image bar
      • Location : Pool
      • Local drinks
      • International drinks
    • XO Lounge
      Image bar
      • Location : Beach
      • Local drinks
      • International drinks
    • Stars
      Image bar
      • Location : Theatre
      • Local drinks
      • International drinks
      • Premium drinks
    • Alegria
      Image bar
      • Disco
      • Local drinks
      • International drinks
      • Premium drinks
    • La Habana
      Image bar
      • Cigar lounge
      • Local drinks
      • International drinks
      • Premium drinks
    • Revive
      Image bar
      • Juice Bar
    • The Game room
      Image bar
      • Local drinks
      • International drinks
    • Cielo
      Image bar
      • Location : Pool
      • Opening time : 09:00
      • Closing time : 17:00
      • Local drinks
      • International drinks
      For Excellence club clients
    • CaféKafé
      Image bar
      • Coffee Shop
Golf 1
  • There’s nothing like a good game of golf to get you in the vacation spirit, so here's some information on nearby golf course(s) offering advantageous rates locally ($).

    This information is for informational purposes only and is subject to change.

Playa Mujeres Golf Club

Designed by Greg Norman
Punta Sam, Cancún, Quintana Roo, Mexico
9988877322
teetimes@playamujeres.com.mx.
  • Golf Course near the property
  • 18 holes
  • Driving range
  • Par 72
  • 7,218 yards
  • Pre-reserved tee times available
  • Formal dress code
  • Teaching pro ($)
  • Club house ($)
  • Mandatory golf cart ($)
  • Pro shop ($)
Scuba Diving

Services ($)

  • Introduction to scuba diving in pool
  • Scuba diving centre off-site
Spa

Services ($)

  • Body Treatments
  • Massage
  • Spa Circuits
  • Special Therapies
Wedding / Honeymoon

Free honeymoon package

  • Honeymoon or Anniversary Package

    Welcome letter
    Basket of fresh fruits in room upon arrival
    One bottle of sparkling wine
    One specially prepared romantic dinner
    Rose petals in the room upon arrival
    Special turn-down service
    Champagne breakfast in bed (one per stay; reservation must be made in advance with concierge)
    15% discount on all spa treatments

    Complimentary with your stay at Excellence Resorts.
    Guest must request it at time of booking and will be required to present a copy of the wedding certificate at time of check-in. 

Wedding package ($)

  • Excellence Wedding Package 

    Services of a judge or minister
    Wedding organization and personalization by our wedding coordinator
    Preferential location of room accommodation in the category reserved
    Preparation and ironing of the wedding dress and groom’s tuxedo/suit
    Complimentary suite for groom the night before the wedding (subject to availability)
    Wedding gazebo overlooking the Caribbean or beach location
    Bride’s bouquet
    Boutonniere for the groom
    Wedding cake for 10 guests
    One bottle of sparkling wine
    Special turn down service
    15% discount on all spa treatments (product purchases not included)
    Honeymoon Package
    Late checkout for bride and groom (based on availability)

    Additional Fees may apply for non hotel guests. Guest list should be provided at the time of reservation.
    This package is complimentary when booking an Excellence Club Junior Suite Ocean View category or higher for a minimum of seven nights or with a bridal party of minimum 5 rooms of any category for 7 nights. Some restrictions/exclusions apply.

Honeymoon package ($)

  • Excellence Honeymoon or Anniversary Package 
    Champagne upon arrival
    Fruit basket and exotic fresh flowers in room upon arrival
    A champagne breakfast in bed (one per stay; reservation must be made in advance with concierge)
    Private beachfront dinner followed by a candlelight rose petal bath of essential oils awaiting your arrival
    Complimentary “Lovers Live” CD by Sade
    Special turn-down service and petit fours each evening
    Special Aurum Couples Spa Treatment (Duration: 50 minutes). Unwind and indulge in this romantic treatment for two. Includes feet scrub and healing reflexology massage with a herbal balm, followed by arms, neck and scalp therapy to emerge completely restored.
    The Excellence Honeymoon or Anniversary Package is complimentary for stays of minimum 7 nights or more in the Excellence Club Junior Suites Ocean View category or higher.

    Restrictions/exclusions:
    Minimum 7 nights stay
    Subject to availability. Double Occupancy Only.
    This package cannot be combined with the free Excellence Wedding Package.
    Guest must request it at time of booking and will be required to present a copy of the wedding certificate at time of check in.
    Package items are not exchangeable and/or reimbursable if unused.
    Anniversary Package: Valid seven days before or seven days after your anniversary date.
    Honeymoon Package: Valid for three months after your wedding date.
Eco-responsible

Earth Check

EarthCheck, managed and owned by EC3 Global, is an international environmental benchmarking and certification program designed specifically for the travel and tourism industry. The EarthCheck program is built on Agenda 21 principles and is now delivered in over 70 countries across the globe.
Ratings
0000) 9828 Review(s)
TripAdvisor rating
0000)
TripAdvisor rating : Last 3 reviews

It was everything it promised to be 0000¼ July 25, 2016

  • My husband & I just returned from Excellence Playa Mujeres. It was not our first experience with an Excellence property having stayed at Excellence Riviera Cancun twice. Both offer the best for an...
  • rachelpZ1054PF

Amazing Vacation 00000 July 25, 2016

  • My wife and I vacationed at Excellence Play Mujeres from May 3rd - 10th. We have previously stated at Secrets the Vine, Secrets Puerto Vallarta, and Secrets Hualtulco. We found Excellence to be...
  • A TripAdvisor Member

Amazing resort!! 00000 July 25, 2016

  • We have a favorite Adults Only All-Inclusive resort in Playa del Carmen that we have visited several times. We LOVE that resort, but wanted to branch out and give someplace else a chance to impress...
  • lorim972
Transat rating 88888

Hotel Ranking Descriptions

★★★★★ A luxury resort offering first-class accommodation along with a very wide range of services and facilities.
★★★★ A superior resort offering a high standard of accommodation along with a wide array of services and facilities.
★★★ An intermediate resort offering a good price/quality ratio along with pleasant accommodation and various services.
★★ A standard resort offering comfortable accommodation and basic services.