Finest Playa Mujeres by Excellence Group is a modern and sophisticated beachfront resort in the Mexican Caribbean that will cater clients of all ages. Located in Playa Mujeres approximately 10 km from the Cancun airport.
Hotel details
Minimum age
  • Some section only
  • Minimum age required : 18
Important information
  • Transat has made all reasonable efforts to ensure the accuracy of its product information, promotions, photos, layouts and videos; however, please note that changes may occur at any moment without notice.
  • Note that the flight may land at an airport other than the one associated to your destination. Be sure to review this information at the time of booking.

Mandatory Information: category name change

  • August 26, 2015:

    Please take note that the "Junior Suite Pool" is now called "Junior Suite with Private Pool".
About your Hotel

Hotel Location

  • Approximately 25 km from Cancun International Airport
  • Beachfront
  • Area: Playa Mujeres

Hotel Description

  • Minimum age required - Some section only
  • 450 rooms

Services

  • Rooms for family of 5 or more
  • Parking available at the hotel
  • 12 pool(s)
  • 11 restaurant(s)
  • 16 bar(s)
  • Fitness center
  • Playground
  • Evening entertainment
  • Live music
  • Spa ($)
  • Doctor on site ($)
  • Laundry services ($)
  • Accessible for people with restricted mobility
  • Water park
  • WiFi available in :
    • Lobby
    • Pool
    • Room
  • Check-in time : 3:00 PM
  • Check-out time : 12:00 PM
  • Shopping centre ($)
  • Scuba diving ($)
  • Golf course nearby ($)
  • Gift shop ($)
  • Minimum age to check in without an adult : 18 years old
  • Convention centre ($)
  • Beauty salon ($)

Beach

  • Beach Club on site
  • Lounge chairs

Hotel Contact Information

    Finest Playa Mujeres by Excellence Group 5*

  • Condominio Playa Mujeres Mexico
  • Tel.: 529988728620
Inclusions

For travel between November 1, 2015 and October 31, 2016

Package

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

GENERAL INCLUSIONS :
  • Roundtrip transfers between airport and hotel (package only)
  • Roundtrip flight in Economy Class (package only)
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • Concierge service
  • Daily activities program
  • Evening entertainment
  • Introduction to scuba diving in pool
  • Mini-bar restocked daily (water, soft drinks, beer and snacks )
  • Non-motorized water sports (selected)
  • Premium brand drinks (unlimited)
  • Room service available 24h
  • Snacks
  • Waiter service at the pool and at the beach
  • Buffet breakfast, lunch and dinner
  • À la carte lunch and dinner (unlimited, no reservations required)
  • Service of a representative at destination
  • Golf package « Free Golf Package »
  • Honeymoon package
FAMILY COLLECTION INCLUSIONS *:
  • Part of: Little Fish - Big Fun for Big Families categories
  • Children's entertainment
  • Equipment for kids
  • Kids' Club
  • Free seat selection for kids , exclusive to Air Transat Kids Club members, some restrictions may apply
  • Dedicated family check-in at airport counter (package only) available at main Canadian airports
  • Priority check-in and boarding (package only)
  • Priority baggage handling (package only) , exclusive to Air Transat Kids Club members, some restrictions may apply
  • Accommodation for families of five or more
* Included with "Junior Suite Spa or Pool View", "Junior Suite Spa or Pool View Luxury Collection", "Pool Junior Swim-Up Suite", "Pool Junior Swim-Up Suite Luxury Collection", "Junior Suite with private pool", "Junior Suite with private pool Luxury Collection", "Family Suite", "Family Suite Luxury Collection", "Pool Family Suite", "Pool Family Suite Luxury Collection", "Two-Storey Rooftop Terrace Suite with Plunge pool", "Two-Storey Rooftop Terrace Suite with Plunge pool Luxury Collection", "Finest Club Junior Suite Ocean Front", "Finest Club Junior Suite Ocean Front Luxury Collection", "Finest Club Pool Junior Swim-Up Suite", "Finest Club Pool Junior Swim-Up Suite Luxury Collection", "Finest Club Family Suite", "Finest Club Family Suite Luxury Collection", "Finest Club Two-Storey Rooftop Terrace Suite with Plunge pool Luxury Collection", "Finest Club Imperial Suite with pool", "Finest Club Imperial Suite with pool Luxury Collection" and "Finest Club Imperial Suite Two-Storey Rooftop Terrace Suite with Plunge pool Luxury Collection" only
EXCELLENCE CLUB INCLUSIONS *:
  • Private check in and check out
  • Late check-out , subject to availabilty
  • Concierge service between 7 am & 11 pm
  • Private lounge (7 am to 11 pm) with concierge service, smart buffet & bar service, Adult section
  • VIP room amenities
  • Mini-bar (upgraded)
  • Room service with upgraded menu
  • Private beach area with waiter service
  • Complimentary newspaper in room every day
  • Complimentary beach bag for use during your stay
  • Fruit basket in room upon arrival restocked daily
  • Fresh Flowers and sparkling wine in room upon arrival
  • In-room premium liquor and wine bottle selection
  • Coffee-maker (Nespresso)
  • Room service (Express)
  • Spa offers 1 Aqua Wellness treatment per person per stay
* Included with "Excellence Club Junior Suite Ocean Front", "Excellence Club Junior Suite Ocean Front Luxury Collection", "Excellence Club Pool Junior Swim-Up Suite", "Excellence Club Pool Junior Swim-Up Suite Luxury Collection", "Excellence Club Two-Storey Rooftop Terrace Suite with Plunge pool Luxury Collection", "Excellence Club Imperial Suite with pool", "Excellence Club Imperial Suite with pool Luxury Collection", "Excellence Club Imperial Suite Two-Storey Rooftop Terrace Suite with Plunge pool Luxury Collection" and "Excellence Club Imperial Suite Two-Storey Rooftop Terrace Suite with Plunge pool Luxury Collection" only
FINEST CLUB INCLUSIONS *:
  • Private check in and check out
  • Late check-out , subject to availabilty
  • Concierge service between 7 am & 11 pm
  • Private lounge (7 am to 11 pm) with concierge service, smart buffet & bar service
  • VIP room amenities
  • Mini-bar (upgraded)
  • Room service with upgraded menu
  • Private beach area with waiter service
  • Complimentary newspaper in room every day
  • Complimentary beach bag for use during your stay
  • Fruit basket in room upon arrival restocked daily
  • Fresh Flowers and sparkling wine in room upon arrival
  • In-room premium liquor and wine bottle selection
  • Coffee-maker (Nespresso)
  • Room service (Express)
  • Spa offers 1 Aqua Wellness treatment per person per stay
* Included with "Finest Club Junior Suite Ocean Front", "Finest Club Junior Suite Ocean Front Luxury Collection", "Finest Club Pool Junior Swim-Up Suite", "Finest Club Pool Junior Swim-Up Suite Luxury Collection", "Finest Club Family Suite", "Finest Club Family Suite Luxury Collection", "Finest Club Two-Storey Rooftop Terrace Suite with Plunge pool Luxury Collection", "Finest Club Imperial Suite with pool", "Finest Club Imperial Suite with pool Luxury Collection" and "Finest Club Imperial Suite Two-Storey Rooftop Terrace Suite with Plunge pool Luxury Collection" only
GOLF PACKAGE « FREE GOLF PACKAGE » INCLUSIONS :
  • Transportation to and from golf course
  • Available with all room categories
  • Golf cart
  • Fee(s)
  • Package available from June 1, 2016 to April 30, 2017
  • 1 round/person/stay
Golf round are not accumulative, transferable or combinable with any other Playa Mujeres Golf Course promotion.
No minimum age required
Additional rounds available upon request and availability at special extra cost directly with the golf course
Subject to availability
HONEYMOON PACKAGE INCLUSIONS :
Excellence Honeymoon or Anniversary Package
Champagne upon arrival
Fruit basket and exotic fresh flowers in room upon arrival
A champagne breakfast in bed (one per stay; reservation must be made in advance with concierge)
Private beachfront dinner followed by a candlelight rose petal bath of essential oils awaiting your arrival
Complimentary “Lovers Live” CD by Sade
Special turn-down service and petit fours each evening
Special Aurum Couples Spa Treatment (Duration: 50 minutes). Unwind and indulge in this romantic treatment for two. Includes feet scrub and healing reflexology massage with a herbal balm, followed by arms, neck and scalp therapy to emerge completely restored.

The Excellence Honeymoon or Anniversary Package is complimentary for stays of minimum 7 nights or more in the Excellence Club Junior Suites Ocean View category or higher.

Restrictions/exclusions:
Minimum 7 nights stay
Subject to availability. Double Occupancy Only.
This package cannot be combined with the free Excellence Wedding Package.
Guest must request it at time of booking and will be required to present a copy of the wedding certificate at time of check in.
Package items are not exchangeable and/or reimbursable if unused.
Anniversary Package: Valid seven days before or seven days after your anniversary date.
Honeymoon Package: Valid for three months after your wedding date.

Hotel only

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

GENERAL INCLUSIONS :
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • Concierge service
  • Daily activities program
  • Evening entertainment
  • Introduction to scuba diving in pool
  • Mini-bar restocked daily (water, soft drinks, beer and snacks )
  • Non-motorized water sports (selected)
  • Premium brand drinks (unlimited)
  • Room service available 24h
  • Snacks
  • Waiter service at the pool and at the beach
  • Buffet breakfast, lunch and dinner
  • À la carte lunch and dinner (unlimited, no reservations required)
  • Service of a representative at destination
  • Golf package « Free Golf Package »
  • Honeymoon package
FAMILY COLLECTION INCLUSIONS *:
  • Part of: Little Fish - Big Fun for Big Families categories
  • Children's entertainment
  • Equipment for kids
  • Kids' Club
  • Free seat selection for kids , exclusive to Air Transat Kids Club members, some restrictions may apply
  • Dedicated family check-in at airport counter (package only) available at main Canadian airports
  • Priority check-in and boarding (package only)
  • Priority baggage handling (package only) , exclusive to Air Transat Kids Club members, some restrictions may apply
  • Accommodation for families of five or more
* Included with "Junior Suite Spa or Pool View", "Junior Suite Spa or Pool View Luxury Collection", "Pool Junior Swim-Up Suite", "Pool Junior Swim-Up Suite Luxury Collection", "Junior Suite with private pool", "Junior Suite with private pool Luxury Collection", "Family Suite", "Family Suite Luxury Collection", "Pool Family Suite", "Pool Family Suite Luxury Collection", "Two-Storey Rooftop Terrace Suite with Plunge pool", "Two-Storey Rooftop Terrace Suite with Plunge pool Luxury Collection", "Finest Club Junior Suite Ocean Front", "Finest Club Junior Suite Ocean Front Luxury Collection", "Finest Club Pool Junior Swim-Up Suite", "Finest Club Pool Junior Swim-Up Suite Luxury Collection", "Finest Club Family Suite", "Finest Club Family Suite Luxury Collection", "Finest Club Two-Storey Rooftop Terrace Suite with Plunge pool Luxury Collection", "Finest Club Imperial Suite with pool", "Finest Club Imperial Suite with pool Luxury Collection" and "Finest Club Imperial Suite Two-Storey Rooftop Terrace Suite with Plunge pool Luxury Collection" only
EXCELLENCE CLUB INCLUSIONS *:
  • Private check in and check out
  • Late check-out , subject to availabilty
  • Concierge service between 7 am & 11 pm
  • Private lounge (7 am to 11 pm) with concierge service, smart buffet & bar service, Adult section
  • VIP room amenities
  • Mini-bar (upgraded)
  • Room service with upgraded menu
  • Private beach area with waiter service
  • Complimentary newspaper in room every day
  • Complimentary beach bag for use during your stay
  • Fruit basket in room upon arrival restocked daily
  • Fresh Flowers and sparkling wine in room upon arrival
  • In-room premium liquor and wine bottle selection
  • Coffee-maker (Nespresso)
  • Room service (Express)
  • Spa offers 1 Aqua Wellness treatment per person per stay
* Included with "Excellence Club Junior Suite Ocean Front", "Excellence Club Junior Suite Ocean Front Luxury Collection", "Excellence Club Pool Junior Swim-Up Suite", "Excellence Club Pool Junior Swim-Up Suite Luxury Collection", "Excellence Club Two-Storey Rooftop Terrace Suite with Plunge pool Luxury Collection", "Excellence Club Imperial Suite with pool", "Excellence Club Imperial Suite with pool Luxury Collection", "Excellence Club Imperial Suite Two-Storey Rooftop Terrace Suite with Plunge pool Luxury Collection" and "Excellence Club Imperial Suite Two-Storey Rooftop Terrace Suite with Plunge pool Luxury Collection" only
FINEST CLUB INCLUSIONS *:
  • Private check in and check out
  • Late check-out , subject to availabilty
  • Concierge service between 7 am & 11 pm
  • Private lounge (7 am to 11 pm) with concierge service, smart buffet & bar service
  • VIP room amenities
  • Mini-bar (upgraded)
  • Room service with upgraded menu
  • Private beach area with waiter service
  • Complimentary newspaper in room every day
  • Complimentary beach bag for use during your stay
  • Fruit basket in room upon arrival restocked daily
  • Fresh Flowers and sparkling wine in room upon arrival
  • In-room premium liquor and wine bottle selection
  • Coffee-maker (Nespresso)
  • Room service (Express)
  • Spa offers 1 Aqua Wellness treatment per person per stay
* Included with "Finest Club Junior Suite Ocean Front", "Finest Club Junior Suite Ocean Front Luxury Collection", "Finest Club Pool Junior Swim-Up Suite", "Finest Club Pool Junior Swim-Up Suite Luxury Collection", "Finest Club Family Suite", "Finest Club Family Suite Luxury Collection", "Finest Club Two-Storey Rooftop Terrace Suite with Plunge pool Luxury Collection", "Finest Club Imperial Suite with pool", "Finest Club Imperial Suite with pool Luxury Collection" and "Finest Club Imperial Suite Two-Storey Rooftop Terrace Suite with Plunge pool Luxury Collection" only
GOLF PACKAGE « FREE GOLF PACKAGE » INCLUSIONS :
  • Transportation to and from golf course
  • Available with all room categories
  • Golf cart
  • Fee(s)
  • Package available from June 1, 2016 to April 30, 2017
  • 1 round/person/stay
Golf round are not accumulative, transferable or combinable with any other Playa Mujeres Golf Course promotion.
No minimum age required
Additional rounds available upon request and availability at special extra cost directly with the golf course
Subject to availability
HONEYMOON PACKAGE INCLUSIONS :
Excellence Honeymoon or Anniversary Package
Champagne upon arrival
Fruit basket and exotic fresh flowers in room upon arrival
A champagne breakfast in bed (one per stay; reservation must be made in advance with concierge)
Private beachfront dinner followed by a candlelight rose petal bath of essential oils awaiting your arrival
Complimentary “Lovers Live” CD by Sade
Special turn-down service and petit fours each evening
Special Aurum Couples Spa Treatment (Duration: 50 minutes). Unwind and indulge in this romantic treatment for two. Includes feet scrub and healing reflexology massage with a herbal balm, followed by arms, neck and scalp therapy to emerge completely restored.

The Excellence Honeymoon or Anniversary Package is complimentary for stays of minimum 7 nights or more in the Excellence Club Junior Suites Ocean View category or higher.

Restrictions/exclusions:
Minimum 7 nights stay
Subject to availability. Double Occupancy Only.
This package cannot be combined with the free Excellence Wedding Package.
Guest must request it at time of booking and will be required to present a copy of the wedding certificate at time of check in.
Package items are not exchangeable and/or reimbursable if unused.
Anniversary Package: Valid seven days before or seven days after your anniversary date.
Honeymoon Package: Valid for three months after your wedding date.

For travel between November 1, 2016 and October 31, 2017

Package

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

GENERAL INCLUSIONS :
  • Roundtrip transfers between airport and hotel (package only)
  • Roundtrip flight in Economy Class (package only)
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • Concierge service
  • Daily activities program
  • Evening entertainment
  • Introduction to scuba diving in pool
  • Mini-bar restocked daily (water, soft drinks, beer and snacks )
  • Non-motorized water sports (select)
  • Premium brand drinks (unlimited)
  • Room service available 24-hour
  • Snacks
  • Waiter service at the pool & at the beach
  • Buffet breakfast, lunch and dinner
  • À la carte lunch and dinner (unlimited, no reservations required)
  • Service of a representative at destination
  • Golf package « Free Golf Package »
  • Honeymoon package
LUXURY COLLECTION INCLUSIONS *:
  • VIP lounge at airport (package only) when available
  • Upgrade to Option Plus with Air Transat
  • Private transfer between the airport and hotel (package only)
* Included with "Junior Suite Spa or Pool View Luxury Collection", "Pool Junior Swim-Up Suite Luxury Collection", "Junior Suite with private pool Luxury Collection", "Family Suite Luxury Collection", "Pool Family Suite Luxury Collection", "Two-Storey Rooftop Terrace Suite with Plunge pool Luxury Collection", "Finest Club Junior Suite Ocean Front Luxury Collection", "Finest Club Pool Junior Swim-Up Suite Luxury Collection", "Finest Club Family Suite Luxury Collection", "Finest Club Two-Storey Rooftop Terrace Suite with Plunge pool Luxury Collection", "Finest Club Imperial Suite with pool Luxury Collection", "Finest Club Imperial Suite Two-Storey Rooftop Terrace Suite with Plunge pool Luxury Collection", "Excellence Club Junior Suite Ocean Front Luxury Collection", "Excellence Club Pool Junior Swim-Up Suite Luxury Collection", "Excellence Club Two-Storey Rooftop Terrace Suite with Plunge pool Luxury Collection", "Excellence Club Imperial Suite Two-Storey Rooftop Terrace Suite with Plunge pool Luxury Collection" and "Excellence Club Imperial Suite Two-Storey Rooftop Terrace Suite with Plunge pool Luxury Collection" only
FAMILY COLLECTION INCLUSIONS *:
  • Part of: Little Fish, Big Fun for Big Families
  • Children's entertainment
  • Equipment for kids
  • Kids' Club
  • Free seat selection for kids exclusive to Air Transat Kids Club members (some restrictions may apply)
  • Dedicated family check-in at airport counter (package only) available at main Canadian airports
  • Priority check-in and boarding (package only)
  • Priority baggage handling (package only) exclusive to Air Transat Kids Club members (some restrictions may apply)
  • Accommodation for families of five or more
* Included with "Junior Suite Spa or Pool View", "Junior Suite Spa or Pool View Luxury Collection", "Pool Junior Swim-Up Suite", "Pool Junior Swim-Up Suite Luxury Collection", "Junior Suite with private pool", "Junior Suite with private pool Luxury Collection", "Family Suite", "Family Suite Luxury Collection", "Pool Family Suite", "Pool Family Suite Luxury Collection", "Two-Storey Rooftop Terrace Suite with Plunge pool", "Two-Storey Rooftop Terrace Suite with Plunge pool Luxury Collection", "Finest Club Junior Suite Ocean Front", "Finest Club Junior Suite Ocean Front Luxury Collection", "Finest Club Pool Junior Swim-Up Suite", "Finest Club Pool Junior Swim-Up Suite Luxury Collection", "Finest Club Family Suite", "Finest Club Family Suite Luxury Collection", "Finest Club Two-Storey Rooftop Terrace Suite with Plunge pool Luxury Collection", "Finest Club Imperial Suite with pool", "Finest Club Imperial Suite with pool Luxury Collection" and "Finest Club Imperial Suite Two-Storey Rooftop Terrace Suite with Plunge pool Luxury Collection" only
EXCELLENCE CLUB INCLUSIONS *:
  • Private check in and check out
  • Late check-out subject to availabilty
  • Concierge service between 7 am & 11 pm
  • Private lounge (7 am to 11 pm) with concierge service, smart buffet & bar service, Adult section
  • VIP room amenities
  • Mini-bar (upgraded)
  • Room service with upgraded menu
  • Private beach area with waiter service
  • Complimentary newspaper in room every day
  • Complimentary beach bag for use during your stay
  • Fruit basket in room upon arrival restocked daily
  • Fresh Flowers and sparkling wine in room upon arrival
  • In-room premium liquor and wine bottle selection
  • Coffee-maker (Nespresso)
  • Room service (Express)
  • Spa offers 1 Aqua Wellness treatment per person per stay
* Included with "Excellence Club Junior Suite Ocean Front", "Excellence Club Junior Suite Ocean Front Luxury Collection", "Excellence Club Pool Junior Swim-Up Suite", "Excellence Club Pool Junior Swim-Up Suite Luxury Collection", "Excellence Club Two-Storey Rooftop Terrace Suite with Plunge pool Luxury Collection", "Excellence Club Imperial Suite with pool", "Excellence Club Imperial Suite with pool Luxury Collection", "Excellence Club Imperial Suite Two-Storey Rooftop Terrace Suite with Plunge pool Luxury Collection" and "Excellence Club Imperial Suite Two-Storey Rooftop Terrace Suite with Plunge pool Luxury Collection" only
FINEST CLUB INCLUSIONS *:
  • Private check in and check out
  • Late check-out subject to availabilty
  • Concierge service between 7 am & 11 pm
  • Private lounge (7 am to 11 pm) with concierge service, smart buffet & bar service
  • VIP room amenities
  • Mini-bar (upgraded)
  • Room service with upgraded menu
  • Private beach area with waiter service
  • Complimentary newspaper in room every day
  • Complimentary beach bag for use during your stay
  • Fruit basket in room upon arrival restocked daily
  • Fresh Flowers and sparkling wine in room upon arrival
  • In-room premium liquor and wine bottle selection
  • Coffee-maker (Nespresso)
  • Room service (Express)
  • Spa offers 1 Aqua Wellness treatment per person per stay
* Included with "Finest Club Junior Suite Ocean Front", "Finest Club Junior Suite Ocean Front Luxury Collection", "Finest Club Pool Junior Swim-Up Suite", "Finest Club Pool Junior Swim-Up Suite Luxury Collection", "Finest Club Family Suite", "Finest Club Family Suite Luxury Collection", "Finest Club Two-Storey Rooftop Terrace Suite with Plunge pool Luxury Collection", "Finest Club Imperial Suite with pool", "Finest Club Imperial Suite with pool Luxury Collection" and "Finest Club Imperial Suite Two-Storey Rooftop Terrace Suite with Plunge pool Luxury Collection" only
GOLF PACKAGE « FREE GOLF PACKAGE » INCLUSIONS :
  • Transportation to and from golf course
  • Available with all room categories
  • Golf cart
  • Fee(s)
  • Package available from June 1, 2016 to April 30, 2017
  • 1 round/person/stay
Golf round are not accumulative, transferable or combinable with any other Playa Mujeres Golf Course promotion.
No minimum age required
Additional rounds available upon request and availability at special extra cost directly with the golf course
Subject to availability
HONEYMOON PACKAGE INCLUSIONS :
Excellence Honeymoon or Anniversary Package
Champagne upon arrival
Fruit basket and exotic fresh flowers in room upon arrival
A champagne breakfast in bed (one per stay; reservation must be made in advance with concierge)
Private beachfront dinner followed by a candlelight rose petal bath of essential oils awaiting your arrival
Complimentary “Lovers Live” CD by Sade
Special turn-down service and petit fours each evening
Special Aurum Couples Spa Treatment (Duration: 50 minutes). Unwind and indulge in this romantic treatment for two. Includes feet scrub and healing reflexology massage with a herbal balm, followed by arms, neck and scalp therapy to emerge completely restored.

The Excellence Honeymoon or Anniversary Package is complimentary for stays of minimum 7 nights or more in the Excellence Club Junior Suites Ocean View category or higher.

Restrictions/exclusions:
Minimum 7 nights stay
Subject to availability. Double Occupancy Only.
This package cannot be combined with the free Excellence Wedding Package.
Guest must request it at time of booking and will be required to present a copy of the wedding certificate at time of check in.
Package items are not exchangeable and/or reimbursable if unused.
Anniversary Package: Valid seven days before or seven days after your anniversary date.
Honeymoon Package: Valid for three months after your wedding date.

Hotel only

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

GENERAL INCLUSIONS :
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • Concierge service
  • Daily activities program
  • Evening entertainment
  • Introduction to scuba diving in pool
  • Mini-bar restocked daily (water, soft drinks, beer and snacks )
  • Non-motorized water sports (select)
  • Premium brand drinks (unlimited)
  • Room service available 24-hour
  • Snacks
  • Waiter service at the pool & at the beach
  • Buffet breakfast, lunch and dinner
  • À la carte lunch and dinner (unlimited, no reservations required)
  • Service of a representative at destination
  • Golf package « Free Golf Package »
  • Honeymoon package
LUXURY COLLECTION INCLUSIONS *:
  • VIP lounge at airport (package only) when available
  • Upgrade to Option Plus with Air Transat
  • Private transfer between the airport and hotel (package only)
* Included with "Junior Suite Spa or Pool View Luxury Collection", "Pool Junior Swim-Up Suite Luxury Collection", "Junior Suite with private pool Luxury Collection", "Family Suite Luxury Collection", "Pool Family Suite Luxury Collection", "Two-Storey Rooftop Terrace Suite with Plunge pool Luxury Collection", "Finest Club Junior Suite Ocean Front Luxury Collection", "Finest Club Pool Junior Swim-Up Suite Luxury Collection", "Finest Club Family Suite Luxury Collection", "Finest Club Two-Storey Rooftop Terrace Suite with Plunge pool Luxury Collection", "Finest Club Imperial Suite with pool Luxury Collection", "Finest Club Imperial Suite Two-Storey Rooftop Terrace Suite with Plunge pool Luxury Collection", "Excellence Club Junior Suite Ocean Front Luxury Collection", "Excellence Club Pool Junior Swim-Up Suite Luxury Collection", "Excellence Club Two-Storey Rooftop Terrace Suite with Plunge pool Luxury Collection", "Excellence Club Imperial Suite Two-Storey Rooftop Terrace Suite with Plunge pool Luxury Collection" and "Excellence Club Imperial Suite Two-Storey Rooftop Terrace Suite with Plunge pool Luxury Collection" only
FAMILY COLLECTION INCLUSIONS *:
  • Part of: Little Fish, Big Fun for Big Families
  • Children's entertainment
  • Equipment for kids
  • Kids' Club
  • Free seat selection for kids exclusive to Air Transat Kids Club members (some restrictions may apply)
  • Dedicated family check-in at airport counter (package only) available at main Canadian airports
  • Priority check-in and boarding (package only)
  • Priority baggage handling (package only) exclusive to Air Transat Kids Club members (some restrictions may apply)
  • Accommodation for families of five or more
* Included with "Junior Suite Spa or Pool View", "Junior Suite Spa or Pool View Luxury Collection", "Pool Junior Swim-Up Suite", "Pool Junior Swim-Up Suite Luxury Collection", "Junior Suite with private pool", "Junior Suite with private pool Luxury Collection", "Family Suite", "Family Suite Luxury Collection", "Pool Family Suite", "Pool Family Suite Luxury Collection", "Two-Storey Rooftop Terrace Suite with Plunge pool", "Two-Storey Rooftop Terrace Suite with Plunge pool Luxury Collection", "Finest Club Junior Suite Ocean Front", "Finest Club Junior Suite Ocean Front Luxury Collection", "Finest Club Pool Junior Swim-Up Suite", "Finest Club Pool Junior Swim-Up Suite Luxury Collection", "Finest Club Family Suite", "Finest Club Family Suite Luxury Collection", "Finest Club Two-Storey Rooftop Terrace Suite with Plunge pool Luxury Collection", "Finest Club Imperial Suite with pool", "Finest Club Imperial Suite with pool Luxury Collection" and "Finest Club Imperial Suite Two-Storey Rooftop Terrace Suite with Plunge pool Luxury Collection" only
EXCELLENCE CLUB INCLUSIONS *:
  • Private check in and check out
  • Late check-out subject to availabilty
  • Concierge service between 7 am & 11 pm
  • Private lounge (7 am to 11 pm) with concierge service, smart buffet & bar service, Adult section
  • VIP room amenities
  • Mini-bar (upgraded)
  • Room service with upgraded menu
  • Private beach area with waiter service
  • Complimentary newspaper in room every day
  • Complimentary beach bag for use during your stay
  • Fruit basket in room upon arrival restocked daily
  • Fresh Flowers and sparkling wine in room upon arrival
  • In-room premium liquor and wine bottle selection
  • Coffee-maker (Nespresso)
  • Room service (Express)
  • Spa offers 1 Aqua Wellness treatment per person per stay
* Included with "Excellence Club Junior Suite Ocean Front", "Excellence Club Junior Suite Ocean Front Luxury Collection", "Excellence Club Pool Junior Swim-Up Suite", "Excellence Club Pool Junior Swim-Up Suite Luxury Collection", "Excellence Club Two-Storey Rooftop Terrace Suite with Plunge pool Luxury Collection", "Excellence Club Imperial Suite with pool", "Excellence Club Imperial Suite with pool Luxury Collection", "Excellence Club Imperial Suite Two-Storey Rooftop Terrace Suite with Plunge pool Luxury Collection" and "Excellence Club Imperial Suite Two-Storey Rooftop Terrace Suite with Plunge pool Luxury Collection" only
FINEST CLUB INCLUSIONS *:
  • Private check in and check out
  • Late check-out subject to availabilty
  • Concierge service between 7 am & 11 pm
  • Private lounge (7 am to 11 pm) with concierge service, smart buffet & bar service
  • VIP room amenities
  • Mini-bar (upgraded)
  • Room service with upgraded menu
  • Private beach area with waiter service
  • Complimentary newspaper in room every day
  • Complimentary beach bag for use during your stay
  • Fruit basket in room upon arrival restocked daily
  • Fresh Flowers and sparkling wine in room upon arrival
  • In-room premium liquor and wine bottle selection
  • Coffee-maker (Nespresso)
  • Room service (Express)
  • Spa offers 1 Aqua Wellness treatment per person per stay
* Included with "Finest Club Junior Suite Ocean Front", "Finest Club Junior Suite Ocean Front Luxury Collection", "Finest Club Pool Junior Swim-Up Suite", "Finest Club Pool Junior Swim-Up Suite Luxury Collection", "Finest Club Family Suite", "Finest Club Family Suite Luxury Collection", "Finest Club Two-Storey Rooftop Terrace Suite with Plunge pool Luxury Collection", "Finest Club Imperial Suite with pool", "Finest Club Imperial Suite with pool Luxury Collection" and "Finest Club Imperial Suite Two-Storey Rooftop Terrace Suite with Plunge pool Luxury Collection" only
GOLF PACKAGE « FREE GOLF PACKAGE » INCLUSIONS :
  • Transportation to and from golf course
  • Available with all room categories
  • Golf cart
  • Fee(s)
  • Package available from June 1, 2016 to April 30, 2017
  • 1 round/person/stay
Golf round are not accumulative, transferable or combinable with any other Playa Mujeres Golf Course promotion.
No minimum age required
Additional rounds available upon request and availability at special extra cost directly with the golf course
Subject to availability
HONEYMOON PACKAGE INCLUSIONS :
Excellence Honeymoon or Anniversary Package
Champagne upon arrival
Fruit basket and exotic fresh flowers in room upon arrival
A champagne breakfast in bed (one per stay; reservation must be made in advance with concierge)
Private beachfront dinner followed by a candlelight rose petal bath of essential oils awaiting your arrival
Complimentary “Lovers Live” CD by Sade
Special turn-down service and petit fours each evening
Special Aurum Couples Spa Treatment (Duration: 50 minutes). Unwind and indulge in this romantic treatment for two. Includes feet scrub and healing reflexology massage with a herbal balm, followed by arms, neck and scalp therapy to emerge completely restored.

The Excellence Honeymoon or Anniversary Package is complimentary for stays of minimum 7 nights or more in the Excellence Club Junior Suites Ocean View category or higher.

Restrictions/exclusions:
Minimum 7 nights stay
Subject to availability. Double Occupancy Only.
This package cannot be combined with the free Excellence Wedding Package.
Guest must request it at time of booking and will be required to present a copy of the wedding certificate at time of check in.
Package items are not exchangeable and/or reimbursable if unused.
Anniversary Package: Valid seven days before or seven days after your anniversary date.
Honeymoon Package: Valid for three months after your wedding date.
Rooms
  • For your comfort, each room offers :
  • Junior Suite Spa or Pool View

    Part of
    Inclusions
    • 2015-2016
    • 2016-2017
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Spa or Pool View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 1 children
    • Non-smoking room
    • 1 king-size and 1 sofa bed or 2 doubles and 1 sofa bed
    • Living area
    • Balcony or terrace
    • Full bathroom
      • Shower : Rain
      • Bath type : Whirlpool
    • Whirlpool in room
    • Individual air-conditioning
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • Iron & ironing board
    • Pillow menu
    • Room service
    • Telephone
    • FAMILY COLLECTION inclusions
  • Junior Suite Spa or Pool View Luxury Collection

    Part of
    Inclusions
    • 2016-2017
    • 2015-2016
    • 2016-2017
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Spa or Pool View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 1 children
    • Non-smoking room
    • 1 king-size and 1 sofa bed or 2 doubles and 1 sofa bed
    • Living area
    • Balcony or terrace
    • Full bathroom
      • Shower : Rain
      • Bath type : Whirlpool
    • Whirlpool in room
    • Individual air-conditioning
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • Iron & ironing board
    • Pillow menu
    • Room service
    • Telephone
    • FAMILY COLLECTION inclusions
    • LUXURY COLLECTION inclusions
  • Pool Junior Swim-Up Suite

    Part of
    Inclusions
    • 2015-2016
    • 2016-2017
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Pool View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 1 children
    • Non-smoking room
    • 1 king-size and 1 sofa bed
    • Living area
    • Terrace
    • Full bathroom
      • Shower : Rain
      • Bath type : Whirlpool
    • Whirlpool in room
    • Individual air-conditioning
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • Iron & ironing board
    • Pillow menu
    • Room service
    • Telephone
    • FAMILY COLLECTION inclusions
  • Pool Junior Swim-Up Suite Luxury Collection

    Part of
    Inclusions
    • 2016-2017
    • 2015-2016
    • 2016-2017
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Pool View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 1 children
    • Non-smoking room
    • 1 king-size and 1 sofa bed
    • Living area
    • Terrace
    • Full bathroom
      • Shower : Rain
      • Bath type : Whirlpool
    • Whirlpool in room
    • Individual air-conditioning
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • Iron & ironing board
    • Pillow menu
    • Room service
    • Telephone
    • FAMILY COLLECTION inclusions
    • LUXURY COLLECTION inclusions
  • Junior Suite with private pool

    Part of
    Inclusions
    • 2015-2016
    • 2016-2017
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Pool View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 1 children
    • Non-smoking room
    • 1 king-size and 1 sofa bed
    • Living area
    • Terrace
    • Full bathroom
      • Shower : Rain
      • Bath type : Whirlpool
    • Whirlpool in room
    • Individual air-conditioning
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • Iron & ironing board
    • Pillow menu
    • Room service
    • Telephone
    • FAMILY COLLECTION inclusions
  • Junior Suite with private pool Luxury Collection

    Part of
    Inclusions
    • 2016-2017
    • 2015-2016
    • 2016-2017
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Pool View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 1 children
    • Non-smoking room
    • 1 king-size and 1 sofa bed
    • Living area
    • Terrace
    • Full bathroom
      • Shower : Rain
      • Bath type : Whirlpool
    • Whirlpool in room
    • Individual air-conditioning
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • Iron & ironing board
    • Pillow menu
    • Room service
    • Telephone
    • FAMILY COLLECTION inclusions
    • LUXURY COLLECTION inclusions
  • Family Suite

    Part of
    Inclusions
    • 2015-2016
    • 2016-2017
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Up to 5 people :
      • Maximum 3 adults
      • Maximum 2 children
    • Non-smoking room
    • Bedroom with closed door
    • 1 king-size bed (1st room)
    • 2 double beds (2nd room)
    • Crib (on request)
    • Living area
    • Balcony or terrace
    • Full bathroom
      • Shower : Rain
      • Bath type : Whirlpool
    • Whirlpool in room
    • Individual air-conditioning
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • Iron & ironing board
    • Pillow menu
    • Room service
    • Telephone
    • FAMILY COLLECTION inclusions
  • Family Suite Luxury Collection

    Part of
    Inclusions
    • 2016-2017
    • 2015-2016
    • 2016-2017
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Up to 5 people :
      • Maximum 3 adults
      • Maximum 2 children
    • Non-smoking room
    • Bedroom with closed door
    • 1 king-size bed (1st room)
    • 2 double beds (2nd room)
    • Crib (on request)
    • Living area
    • Balcony or terrace
    • Full bathroom
      • Shower : Rain
      • Bath type : Whirlpool
    • Whirlpool in room
    • Individual air-conditioning
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • Iron & ironing board
    • Pillow menu
    • Room service
    • Telephone
    • FAMILY COLLECTION inclusions
    • LUXURY COLLECTION inclusions
  • Pool Family Suite

    Part of
    Inclusions
    • 2015-2016
    • 2016-2017
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Garden & Pool View
    • Up to 5 people :
      • Maximum 3 adults
      • Maximum 2 children
    • Non-smoking room
    • Bedroom with closed door
    • 1 king-size bed (1st room)
    • 2 double beds (2nd room)
    • Crib (on request)
    • Living area
    • Balcony or terrace
    • Full bathroom
      • Shower : Rain
      • Bath type : Whirlpool
    • Whirlpool in room
    • Private pool
    • Individual air-conditioning
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • Iron & ironing board
    • Pillow menu
    • Room service
    • Telephone
    • FAMILY COLLECTION inclusions
  • Pool Family Suite Luxury Collection

    Part of
    Inclusions
    • 2016-2017
    • 2015-2016
    • 2016-2017
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Garden & Pool View
    • Up to 5 people :
      • Maximum 3 adults
      • Maximum 2 children
    • Non-smoking room
    • Bedroom with closed door
    • 1 king-size bed (1st room)
    • 2 double beds (2nd room)
    • Crib (on request)
    • Living area
    • Balcony or terrace
    • Full bathroom
      • Shower : Rain
      • Bath type : Whirlpool
    • Whirlpool in room
    • Private pool
    • Individual air-conditioning
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • Iron & ironing board
    • Pillow menu
    • Room service
    • Telephone
    • FAMILY COLLECTION inclusions
    • LUXURY COLLECTION inclusions
  • Two-Storey Rooftop Terrace Suite with Plunge pool

    Part of
    Inclusions
    • 2015-2016
    • 2016-2017
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Spa or Pool View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 1 children
    • Non-smoking room
    • 1 king-size bed
    • Living area
    • Balcony or terrace
    • Full bathroom
      • Shower : Rain
      • Bath type : Whirlpool
    • Whirlpool in room
    • Individual air-conditioning
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • Iron & ironing board
    • Pillow menu
    • Room service
    • Telephone
    • FAMILY COLLECTION inclusions
    • Private rooftop terrace with Plunge Pool
  • Two-Storey Rooftop Terrace Suite with Plunge pool Luxury Collection

    Part of
    Inclusions
    • 2016-2017
    • 2015-2016
    • 2016-2017
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Spa or Pool View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 1 children
    • Non-smoking room
    • 1 king-size bed
    • Living area
    • Balcony or terrace
    • Full bathroom
      • Shower : Rain
      • Bath type : Whirlpool
    • Whirlpool in room
    • Individual air-conditioning
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • Iron & ironing board
    • Pillow menu
    • Room service
    • Telephone
    • FAMILY COLLECTION inclusions
    • LUXURY COLLECTION inclusions
    • Private rooftop terrace with Plunge Pool
  • Finest Club Junior Suite Ocean Front

    Part of
    Inclusions
    • 2015-2016
    • 2016-2017
    • FINEST CLUB INCLUSIONS ( 2015-2016)
    • FINEST CLUB INCLUSIONS ( 2016-2017)
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Oceanfront
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 1 children
    • Non-smoking room
    • 1 king-size and 1 sofa bed or 2 doubles and 1 sofa bed
    • Living area
    • Balcony or terrace
    • Full bathroom
      • Shower : Rain
      • Bath type : Whirlpool
    • Whirlpool in room
    • Individual air-conditioning
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • Iron & ironing board
    • Pillow menu
    • Room service
    • Telephone
    • FAMILY COLLECTION inclusions
    • FINEST CLUB inclusions
  • Finest Club Junior Suite Ocean Front Luxury Collection

    Part of
    Inclusions
    • 2016-2017
    • 2015-2016
    • 2016-2017
    • FINEST CLUB INCLUSIONS ( 2015-2016)
    • FINEST CLUB INCLUSIONS ( 2016-2017)
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Oceanfront
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 1 children
    • Non-smoking room
    • 1 king-size and 1 sofa bed or 2 doubles and 1 sofa bed
    • Living area
    • Balcony or terrace
    • Full bathroom
      • Shower : Rain
      • Bath type : Whirlpool
    • Whirlpool in room
    • Individual air-conditioning
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • Iron & ironing board
    • Pillow menu
    • Room service
    • Telephone
    • FAMILY COLLECTION inclusions
    • LUXURY COLLECTION inclusions
    • FINEST CLUB inclusions
  • Finest Club Pool Junior Swim-Up Suite

    Part of
    Inclusions
    • 2015-2016
    • 2016-2017
    • FINEST CLUB INCLUSIONS ( 2015-2016)
    • FINEST CLUB INCLUSIONS ( 2016-2017)
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Pool View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 1 children
    • Non-smoking room
    • 1 king-size and 1 sofa bed
    • Living area
    • Terrace
    • Full bathroom
      • Shower : Rain
      • Bath type : Whirlpool
    • Whirlpool in room
    • Individual air-conditioning
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • Iron & ironing board
    • Pillow menu
    • Room service
    • Telephone
    • FAMILY COLLECTION inclusions
    • FINEST CLUB inclusions
  • Finest Club Pool Junior Swim-Up Suite Luxury Collection

    Part of
    Inclusions
    • 2016-2017
    • 2015-2016
    • 2016-2017
    • FINEST CLUB INCLUSIONS ( 2015-2016)
    • FINEST CLUB INCLUSIONS ( 2016-2017)
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Pool View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 1 children
    • Non-smoking room
    • 1 king-size and 1 sofa bed
    • Living area
    • Terrace
    • Full bathroom
      • Shower : Rain
      • Bath type : Whirlpool
    • Whirlpool in room
    • Individual air-conditioning
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • Iron & ironing board
    • Pillow menu
    • Room service
    • Telephone
    • FAMILY COLLECTION inclusions
    • LUXURY COLLECTION inclusions
    • FINEST CLUB inclusions
  • Finest Club Family Suite

    Part of
    Inclusions
    • 2015-2016
    • 2016-2017
    • FINEST CLUB INCLUSIONS ( 2015-2016)
    • FINEST CLUB INCLUSIONS ( 2016-2017)
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Up to 5 people :
      • Maximum 3 adults
      • Maximum 2 children
    • Non-smoking room
    • Bedroom with closed door
    • 1 king-size bed (1st room)
    • 2 double beds (2nd room)
    • Crib (on request)
    • Living area
    • Balcony or terrace
    • Full bathroom
      • Shower : Rain
      • Bath type : Whirlpool
    • Whirlpool in room
    • Individual air-conditioning
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • Iron & ironing board
    • Pillow menu
    • Room service
    • Telephone
    • FAMILY COLLECTION inclusions
    • FINEST CLUB inclusions
  • Finest Club Family Suite Luxury Collection

    Part of
    Inclusions
    • 2016-2017
    • 2015-2016
    • 2016-2017
    • FINEST CLUB INCLUSIONS ( 2015-2016)
    • FINEST CLUB INCLUSIONS ( 2016-2017)
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Up to 5 people :
      • Maximum 3 adults
      • Maximum 2 children
    • Non-smoking room
    • Bedroom with closed door
    • 1 king-size bed (1st room)
    • 2 double beds (2nd room)
    • Crib (on request)
    • Living area
    • Balcony or terrace
    • Full bathroom
      • Shower : Rain
      • Bath type : Whirlpool
    • Whirlpool in room
    • Individual air-conditioning
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • Iron & ironing board
    • Pillow menu
    • Room service
    • Telephone
    • FAMILY COLLECTION inclusions
    • LUXURY COLLECTION inclusions
    • FINEST CLUB inclusions
  • Finest Club Two-Storey Rooftop Terrace Suite with Plunge pool Luxury Collection

    Part of
    Inclusions
    • 2016-2017
    • 2015-2016
    • 2016-2017
    • FINEST CLUB INCLUSIONS ( 2015-2016)
    • FINEST CLUB INCLUSIONS ( 2016-2017)
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Spa or Pool View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 1 children
    • Non-smoking room
    • 1 king-size bed
    • Living area
    • Balcony or terrace
    • Full bathroom
      • Shower : Rain
      • Bath type : Whirlpool
    • Whirlpool in room
    • Individual air-conditioning
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • Iron & ironing board
    • Pillow menu
    • Room service
    • Telephone
    • FAMILY COLLECTION inclusions
    • LUXURY COLLECTION inclusions
    • FINEST CLUB inclusions
    • Private rooftop terrace with Plunge Pool
  • Finest Club Imperial Suite with pool

    Part of
    Inclusions
    • 2015-2016
    • 2016-2017
    • FINEST CLUB INCLUSIONS ( 2015-2016)
    • FINEST CLUB INCLUSIONS ( 2016-2017)
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Beachfront
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 1 children
    • Non-smoking room
    • Bedroom with closed door
    • 1 king-size bed and 1 sofa (1st room)
    • 2 double beds (2nd room)
    • Crib (on request)
    • Living area
    • Balcony or terrace
    • Full bathroom
      • Shower : Rain
      • Bath type : Whirlpool
    • Whirlpool in room
    • Individual air-conditioning
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • Iron & ironing board
    • Pillow menu
    • Room service
    • Telephone
    • FAMILY COLLECTION inclusions
    • FINEST CLUB inclusions
    • Butler service (for luggage)
    • Spa (Unlimited access to Aqua wellness Spa circuit)
    • Laptop available for use during the stay
    • Jacuzzi (1 special whirlpool decoration per stay)
    • IPad available for use during the stay
    • Check-in (in room)
  • Finest Club Imperial Suite with pool Luxury Collection

    Part of
    Inclusions
    • 2016-2017
    • 2015-2016
    • 2016-2017
    • FINEST CLUB INCLUSIONS ( 2015-2016)
    • FINEST CLUB INCLUSIONS ( 2016-2017)
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Beachfront
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 1 children
    • Non-smoking room
    • Bedroom with closed door
    • 1 king-size bed and 1 sofa (1st room)
    • 2 double beds (2nd room)
    • Crib (on request)
    • Living area
    • Balcony or terrace
    • Full bathroom
      • Shower : Rain
      • Bath type : Whirlpool
    • Whirlpool in room
    • Individual air-conditioning
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • Iron & ironing board
    • Pillow menu
    • Room service
    • Telephone
    • FAMILY COLLECTION inclusions
    • LUXURY COLLECTION inclusions
    • FINEST CLUB inclusions
    • Butler service (for luggage)
    • Spa (Unlimited access to Aqua wellness Spa circuit)
    • Laptop available for use during the stay
    • Jacuzzi (1 special whirlpool decoration per stay)
    • IPad available for use during the stay
    • Check-in (in room)
  • Finest Club Imperial Suite Two-Storey Rooftop Terrace Suite with Plunge pool Luxury Collection

    Part of
    Inclusions
    • 2016-2017
    • 2015-2016
    • 2016-2017
    • FINEST CLUB INCLUSIONS ( 2015-2016)
    • FINEST CLUB INCLUSIONS ( 2016-2017)
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Beachfront
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 1 children
    • Non-smoking room
    • Bedroom with closed door
    • 1 king-size bed and 1 sofa (1st room)
    • 2 double beds (2nd room)
    • Crib (on request)
    • Living area
    • Balcony or terrace
    • Full bathroom
      • Shower : Rain
      • Bath type : Whirlpool
    • Whirlpool in room
    • Individual air-conditioning
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • Iron & ironing board
    • Pillow menu
    • Room service
    • Telephone
    • FAMILY COLLECTION inclusions
    • LUXURY COLLECTION inclusions
    • FINEST CLUB inclusions
    • Butler service (for luggage)
    • Spa (Unlimited access to Aqua wellness Spa circuit)
    • Laptop available for use during the stay
    • Jacuzzi (1 special whirlpool decoration per stay)
    • IPad available for use during the stay
    • Check-in (in room)
  • Excellence Club Junior Suite Ocean Front

    Inclusions
    • EXCELLENCE CLUB INCLUSIONS ( 2015-2016)
    • EXCELLENCE CLUB INCLUSIONS ( 2016-2017)
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Oceanfront
    • Up to 2 people :
      • Maximum 2 adults
    • Non-smoking room
    • 1 king-size bed
    • Living area
    • Balcony or terrace
    • Full bathroom
      • Shower : Rain
      • Bath type : Whirlpool
    • Whirlpool in room
    • Individual air-conditioning
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • Iron & ironing board
    • Pillow menu
    • Room service
    • Telephone
    • EXCELLENCE CLUB inclusions
  • Excellence Club Junior Suite Ocean Front Luxury Collection

    Part of
    Inclusions
    • 2016-2017
    • EXCELLENCE CLUB INCLUSIONS ( 2015-2016)
    • EXCELLENCE CLUB INCLUSIONS ( 2016-2017)
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Oceanfront
    • Up to 2 people :
      • Maximum 2 adults
    • Non-smoking room
    • 1 king-size bed
    • Living area
    • Balcony or terrace
    • Full bathroom
      • Shower : Rain
      • Bath type : Whirlpool
    • Whirlpool in room
    • Individual air-conditioning
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • Iron & ironing board
    • Pillow menu
    • Room service
    • Telephone
    • LUXURY COLLECTION inclusions
    • EXCELLENCE CLUB inclusions
  • Excellence Club Pool Junior Swim-Up Suite

    Inclusions
    • EXCELLENCE CLUB INCLUSIONS ( 2015-2016)
    • EXCELLENCE CLUB INCLUSIONS ( 2016-2017)
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Beachfront
    • Up to 2 people :
      • Maximum 2 adults
    • Non-smoking room
    • 1 king-size bed
    • Living area
    • Terrace
    • Full bathroom
      • Shower : Rain
      • Bath type : Whirlpool
    • Whirlpool in room
    • Individual air-conditioning
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • Iron & ironing board
    • Pillow menu
    • Room service
    • Telephone
    • EXCELLENCE CLUB inclusions
  • Excellence Club Pool Junior Swim-Up Suite Luxury Collection

    Part of
    Inclusions
    • 2016-2017
    • EXCELLENCE CLUB INCLUSIONS ( 2015-2016)
    • EXCELLENCE CLUB INCLUSIONS ( 2016-2017)
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Beachfront
    • Up to 2 people :
      • Maximum 2 adults
    • Non-smoking room
    • 1 king-size bed
    • Living area
    • Terrace
    • Full bathroom
      • Shower : Rain
      • Bath type : Whirlpool
    • Whirlpool in room
    • Individual air-conditioning
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • Iron & ironing board
    • Pillow menu
    • Room service
    • Telephone
    • LUXURY COLLECTION inclusions
    • EXCELLENCE CLUB inclusions
  • Excellence Club Two-Storey Rooftop Terrace Suite with Plunge pool Luxury Collection

    Part of
    Inclusions
    • 2016-2017
    • EXCELLENCE CLUB INCLUSIONS ( 2015-2016)
    • EXCELLENCE CLUB INCLUSIONS ( 2016-2017)
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Spa or Pool View
    • Up to 2 people :
      • Maximum 2 adults
    • Non-smoking room
    • 1 king-size bed
    • Living area
    • Balcony or terrace
    • Full bathroom
      • Shower : Rain
      • Bath type : Whirlpool
    • Whirlpool in room
    • Individual air-conditioning
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • Iron & ironing board
    • Pillow menu
    • Room service
    • Telephone
    • LUXURY COLLECTION inclusions
    • EXCELLENCE CLUB inclusions
    • Private rooftop terrace with Plunge Pool
  • Excellence Club Imperial Suite with pool

    Inclusions
    • EXCELLENCE CLUB INCLUSIONS ( 2015-2016)
    • EXCELLENCE CLUB INCLUSIONS ( 2016-2017)
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Beachfront
    • Up to 2 people :
      • Maximum 2 adults
    • Non-smoking room
    • Bedroom with closed door
    • 1 king-size bed (1st room)
    • 2 double beds (2nd room)
    • Crib (on request)
    • Living area
    • Balcony or terrace
    • Full bathroom
      • Shower : Rain
      • Bath type : Whirlpool
    • Whirlpool in room
    • Individual air-conditioning
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • Iron & ironing board
    • Pillow menu
    • Room service
    • Telephone
    • EXCELLENCE CLUB inclusions
    • Butler service (for luggage)
    • Spa (Unlimited access to Aqua wellness Spa circuit)
    • Laptop available for use during the stay
    • Jacuzzi (1 special whirlpool decoration per stay)
    • IPad available for use during the stay
    • Check-in (in room)
  • Excellence Club Imperial Suite with pool Luxury Collection

    Inclusions
    • EXCELLENCE CLUB INCLUSIONS ( 2015-2016)
    • EXCELLENCE CLUB INCLUSIONS ( 2016-2017)
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Beachfront
    • Up to 2 people :
      • Maximum 2 adults
    • Non-smoking room
    • Bedroom with closed door
    • 1 king-size bed (1st room)
    • 2 double beds (2nd room)
    • Crib (on request)
    • Living area
    • Balcony or terrace
    • Full bathroom
      • Shower : Rain
      • Bath type : Whirlpool
    • Whirlpool in room
    • Individual air-conditioning
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • Iron & ironing board
    • Pillow menu
    • Room service
    • Telephone
    • EXCELLENCE CLUB inclusions
    • Butler service (for luggage)
    • Spa (Unlimited access to Aqua wellness Spa circuit)
    • Laptop available for use during the stay
    • Jacuzzi (1 special whirlpool decoration per stay)
    • IPad available for use during the stay
    • Check-in (in room)
  • Excellence Club Imperial Suite Two-Storey Rooftop Terrace Suite with Plunge pool Luxury Collection

    Part of
    Inclusions
    • 2016-2017
    • EXCELLENCE CLUB INCLUSIONS ( 2015-2016)
    • EXCELLENCE CLUB INCLUSIONS ( 2016-2017)
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Beachfront
    • Up to 2 people :
      • Maximum 2 adults
    • Non-smoking room
    • Bedroom with closed door
    • 1 king-size bed (1st room)
    • 2 double beds (2nd room)
    • Crib (on request)
    • Living area
    • Balcony or terrace
    • Full bathroom
      • Shower : Rain
      • Bath type : Whirlpool
    • Whirlpool in room
    • Individual air-conditioning
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • Iron & ironing board
    • Pillow menu
    • Room service
    • Telephone
    • LUXURY COLLECTION inclusions
    • EXCELLENCE CLUB inclusions
    • Butler service (for luggage)
    • Spa (Unlimited access to aqua wellness Spa circuit)
    • Laptop available for the used during the stay
    • Jacuzzi (1 special jacuzzi decoration per stay)
    • IPad available for the used during the stay
    • Check-in (In room)
  • Excellence Club Imperial Suite Two-Storey Rooftop Terrace Suite with Plunge pool Luxury Collection

    Part of
    Inclusions
    • 2016-2017
    • EXCELLENCE CLUB INCLUSIONS ( 2015-2016)
    • EXCELLENCE CLUB INCLUSIONS ( 2016-2017)
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Beachfront
    • Up to 2 people :
      • Maximum 2 adults
    • Non-smoking room
    • Bedroom with closed door
    • 1 king-size bed (1st room)
    • 2 double beds (2nd room)
    • Crib (on request)
    • Living area
    • Balcony or terrace
    • Full bathroom
      • Shower : Rain
      • Bath type : Whirlpool
    • Whirlpool in room
    • Individual air-conditioning
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • Iron & ironing board
    • Pillow menu
    • Room service
    • Telephone
    • LUXURY COLLECTION inclusions
    • EXCELLENCE CLUB inclusions
    • Butler service (for luggage)
    • Spa (Unlimited access to aqua wellness Spa circuit)
    • Laptop available for the used during the stay
    • Jacuzzi (1 special jacuzzi decoration per stay)
    • IPad available for the used during the stay
    • Check-in (In room)
Sports / Activities

Sports

  • Archery
  • Basketball
  • Deep sea fishing ($)
  • Golf course nearby ($)
  • Jogging track
  • Kayaking
  • Motorized water sports ($)
  • Non-motorized water sports
  • Paddleboard
  • Sailing
  • Snorkeling
  • Tennis
  • Volleyball
  • Waterpolo
  • Windsurfing

Activities

  • Aerobics
  • Aquafitness
  • Bicycles
  • Board games
  • Cooking lessons
  • Dance lessons
  • Darts
  • Fitness center
  • Introduction to scuba diving in pool
  • Ping-pong
  • Pool tables
  • Riffle shooting
  • Scuba Diving ($)
  • Spanish lessons
  • Yoga
Internet

WiFi available in :

    • Lobby
    • Pool
    • Room
Family Collection
Fun for Kids and Kids at Heart

When we think of our fondest childhood memories, family holidays immediately spring to mind. We know how precious these moments are, and that is why we have compiled our Family Collection, designed to help you plan the perfect family getaway in the sun.

WHO ARE YOU TRAVELLING WITH?

CHILDREN UP TO AGE 3
FOR THE LITTLE ONES
With babies and kids’ clubs, mini-shows and wading pools, these hotels have thought of your little ones so you can maximize your fun!

CHILDREN AGED 4 TO 11
LITTLE FISH
Like fish in the sea, your kids will make a splash all day long in these hotels boasting water games, aqua parks, pools with slides and fun-filled kids’ clubs.

TEENS AGED 12 TO 16
COOL FOR TEENS
With surf simulators to ride the waves, game rooms to hang out in and discos to dance to their favourite tunes, your teens will never run out of things to do!

SWIM FANS
WAVES OF FUN
These hotels boast water parks and surf simulators, for hours of aqua fun for the whole family!

JUST YOU AND THE KIDS
SINGLE PARENTS
Moms or dads travelling alone with children under 13 can benefit from reduced rates at these hotels or even free stays for kids.

3 OR MORE KIDS
BIG FUN FOR BIG FAMILIES
Families of 5 or more can benefit from adjoining or larger rooms so they can enjoy quality time together, in total comfort.

GRANDPA AND GRANDMA TOO!
MULTI-GENERATIONAL VACATIONS
Luxurious suites of exceptional comfort and a myriad of services at your fingertips to unite all the generations of your tight-knit family.

To find out if this hotel meets the needs of your family, please refer to "Family Collection" Inclusions in the "Inclusions" section.  
May be available with some room categories, according to the property
Luxury Collection
The Crème de la Crème of Sun Holidays

Enter the sumptuous world of lavish holidays by staying at one of the five-star resorts in our Luxury Collection. Blending fine cuisine, deluxe spas and exclusive privileges, these havens of relaxation and pure bliss treat you like a star… minus the paparazzi!

BENEFITS EXCLUSIVE TO TRANSAT
Free access to the VIP LOUNGE at airports **
Upgrade to OPTION PLUS on Air Transat. For information onOption Plus, visit Travel Information
Private ROUNDTRIP TRANSFERS

YOU’LL ALSO ENJOY…
Free WiFi in the room and public spaces*
Unlimited à la carte gourmet dining ** 
Access to spa facilities
Concierge or butler service
Waiter service at the pool and beach
Unlimited premium brand drinks
24-hour room service
Beach towels, bathrobes and slippers in the room upon arrival
Coffee maker with local coffee
Bottle of sparkling wine and fruit platter in the room upon arrival

* Some restrictions may apply in Cuba.
** Where available.

May be available with some room categories, according to the property
Available for season 2016-2017
Restaurants / Bars
  • This information is for informational purposes only and can change depending of the occupancy and season.
  • Restaurant(s)
    • Buffet - the market kitchen
      Image bar
      • Breakfast : Buffet Restaurant
      • Lunch : Buffet Restaurant
      • Dinner : Buffet Restaurant
      • High chairs available
    • Mexican Restaurant - Lizo
      Image bar
      • Dinner : À la Carte Mexican
      • Evening dress code: Semi-formal
      • High chairs available
    • Asian Restaurant - Shoji
      Image bar
      • Dinner : À la Carte Asian
      • Evening dress code: Casual
      • High chairs available
      Teppanyaki and Tatami stations
    • French Restaurant - Le petit plaisir
      Image bar
      • Minimum age : 18 years old
      • Dinner : À la Carte French
      • Evening dress code: Semi-formal
    • Tapas Restaurant - Tinto & Tapas
      Image bar
      • Dinner : À la Carte Dinner
      • High chairs available
    • Brass Steakhouse Restaurant
      Image bar
      • Dinner : À la Carte Steakhouse
      • Evening dress code: Casual
      • High chairs available
    • Duke's Lobster & Seafood
      Image bar