The IBEROSTAR Cancun Hotel, set on a beautiful beach and boasting its own 18-hole golf course and seven magnificent pools, is a superb hotel, the perfect choice for a fun-filled vacation.
Hotel details
Important information
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  • Note that the flight may land at an airport other than the one associated to your destination. Be sure to review this information at the time of booking.

Mandatory Information: Room category name change

  • November 25, 2015:

    Please take note that the "Junior Suite" room category is now called "Garden View Villa", the "Ocean Front Villa Suite" is now called "Superior Ocean Front Villa" and the "Room Ocean View with Balcony" is now called "Superior Ocean View Room".

Mandatory Information: Service cancelled (room categories)

  • November 25, 2015:

    Service not offered: Room Ocean View Priority Location and Room Ocean View Balcony Superior Priority Location.
    As of: December 24, 2015

    We apologize in advance for any inconvenience this situation may cause you during your stay.

Good to Know

  • FIFA Regulation Soccer Field
About your Hotel

Hotel Location

  • Approximately 14 km from Cancun International Airport
  • Beachfront
  • Close to a trendy area
  • Area: Cancun's Hotel Zone

Hotel Description

  • 426 rooms
  • 1 building(s) of 9 storey(s)
  • 5 bungalow(s) of 3 storey(s)
  • Elevator

Services

  • Parking available at the hotel
  • 7 pool(s)
  • 6 restaurant(s)
  • 7 bar(s)
  • 24h drinks
  • 24h snacks
  • Fitness center
  • Internet business center
  • Evening entertainment
  • Live music
  • Convenience Store ($)
  • Spa ($)
  • Doctor on site ($)
  • Laundry services ($)
  • 2 tennis court(s)
  • Accessible for people with restricted mobility
  • Water park
  • WiFi available in :
    • The entire complex
  • Currency exchange ($)
  • ATM ($)
  • Check-in time : 3:00 PM
  • Check-out time : 12:00 PM
  • Scuba diving ($)
  • Babysitting ($)
  • Golf Course on site ($)
  • Gift shop ($)
  • Photo shop ($)
  • Minimum age to check in without an adult : 18 years old
  • Convention centre ($)
  • Beauty salon ($)
  • Car Rental ($)

Beach

  • Private beach
  • Lounge chairs
  • Palapas
  • Bali Beds

Hotel Contact Information

    IBEROSTAR Cancun 4.5*

  • Blvd. Kukulcan Km 17 Zona Hotelera 77500 Cancun, Quintana Roo, Mexico
  • Tel.: 9988818000
  • Fax : 9988818082
  • Email : reservas.cancun@iberostar.com.mx
Inclusions

For travel between November 1, 2015 and October 31, 2016

Package

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

GENERAL INCLUSIONS :
  • Roundtrip transfers between airport and hotel (package only)
  • Roundtrip flight in Economy Class (package only)
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners (unlimited, reservations required)
  • Concierge service
  • Daily activities program
  • Daily sports
  • Domestic drinks (unlimited, house wine included)
  • Evening entertainment
  • Gala dinner (Dec. 24 & 31)
  • Introduction to scuba diving in pool (once/stay)
  • Room service (24-hour)
  • Selected international drinks
  • Spa (access to the spa wet areas)
  • WiFi
  • Buffet breakfast, lunch and dinner
  • Access to the services and installations of the Iberostar Paraiso Maya, Iberostar Paraiso Lindo, Iberostar Paraiso del Mar, Iberostar Paraiso Beach, Iberostar Tucan, Iberostar Quetzal, Iberostar Cozumel (8am-6pm) - transportation not included.
  • Service of a representative at destination
FAMILY COLLECTION INCLUSIONS *:
  • Children's entertainment and water park
  • Equipment for kids
  • Kids' Club (ages 4 to 12) and Teens Club (ages 13 to 17)
  • Free seat selection for kids (some restrictions may apply, as per compagny policy) restrictions apply
  • Dedicated family check-in at airport counter (package only) (available at main Canadian airports)
  • Priority check-in and boarding (package only)
  • Priority baggage handling (package only)
  • Babysitting service ($)
  • Part of: little fish
* Included with "Ocean View Room" only

Hotel only

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

GENERAL INCLUSIONS :
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners (unlimited, reservations required)
  • Concierge service
  • Daily activities program
  • Daily sports
  • Domestic drinks (unlimited, house wine included)
  • Evening entertainment
  • Gala dinner (Dec. 24 & 31)
  • Introduction to scuba diving in pool (once/stay)
  • Room service (24-hour)
  • Selected international drinks
  • Spa (access to the spa wet areas)
  • WiFi
  • Buffet breakfast, lunch and dinner
  • Access to the services and installations of the Iberostar Paraiso Maya, Iberostar Paraiso Lindo, Iberostar Paraiso del Mar, Iberostar Paraiso Beach, Iberostar Tucan, Iberostar Quetzal, Iberostar Cozumel (8am-6pm) - transportation not included.
  • Service of a representative at destination
FAMILY COLLECTION INCLUSIONS *:
  • Children's entertainment and water park
  • Equipment for kids
  • Kids' Club (ages 4 to 12) and Teens Club (ages 13 to 17)
  • Free seat selection for kids (some restrictions may apply, as per compagny policy) restrictions apply
  • Dedicated family check-in at airport counter (package only) (available at main Canadian airports)
  • Priority check-in and boarding (package only)
  • Priority baggage handling (package only)
  • Babysitting service ($)
  • Part of: little fish
* Included with "Ocean View Room" only

For travel between November 1, 2016 and October 31, 2017

Package

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

GENERAL INCLUSIONS :
  • Roundtrip transfers between airport and hotel (package only)
  • Roundtrip flight in Economy Class (package only)
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners unlimited (reservations required)
  • Concierge service
  • Daily activities program
  • Daily sports
  • Domestic drinks unlimited (house wine included)
  • Evening entertainment
  • Gala dinner on Dec. 24 & 31
  • Introduction to scuba diving in pool once/stay
  • Room service 24-hour
  • Selected international drinks
  • Spa (access to the spa wet areas)
  • WiFi
  • Buffet breakfast, lunch and dinner
  • Access to the services and installations of the IBEROSTAR Paraiso Maya, IBEROSTAR Paraiso Lindo, IBEROSTAR Paraiso del Mar, IBEROSTAR Paraiso Beach, IBEROSTAR Tucan, IBEROSTAR Quetzal and IBEROSTAR Cozumel from 8 am to 6 pm (transportation not included)
  • Service of a representative at destination
FAMILY COLLECTION INCLUSIONS *:
  • Children's entertainment and water park
  • Equipment for kids
  • Kids' Club (ages 4 to 12) and Teens Club (ages 13 to 17)
  • Free seat selection for kids (some restrictions may apply, as per company policy)
  • Dedicated family check-in at airport counter (package only) available at main Canadian airports
  • Priority check-in and boarding (package only)
  • Priority baggage handling (package only)
  • Babysitting service ($)
  • Part of: Little fish
* Included with "Ocean View Room" only

Hotel only

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

GENERAL INCLUSIONS :
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners unlimited (reservations required)
  • Concierge service
  • Daily activities program
  • Daily sports
  • Domestic drinks unlimited (house wine included)
  • Evening entertainment
  • Gala dinner on Dec. 24 & 31
  • Introduction to scuba diving in pool once/stay
  • Room service 24-hour
  • Selected international drinks
  • Spa (access to the spa wet areas)
  • WiFi
  • Buffet breakfast, lunch and dinner
  • Access to the services and installations of the IBEROSTAR Paraiso Maya, IBEROSTAR Paraiso Lindo, IBEROSTAR Paraiso del Mar, IBEROSTAR Paraiso Beach, IBEROSTAR Tucan, IBEROSTAR Quetzal and IBEROSTAR Cozumel from 8 am to 6 pm (transportation not included)
  • Service of a representative at destination
FAMILY COLLECTION INCLUSIONS *:
  • Children's entertainment and water park
  • Equipment for kids
  • Kids' Club (ages 4 to 12) and Teens Club (ages 13 to 17)
  • Free seat selection for kids (some restrictions may apply, as per company policy)
  • Dedicated family check-in at airport counter (package only) available at main Canadian airports
  • Priority check-in and boarding (package only)
  • Priority baggage handling (package only)
  • Babysitting service ($)
  • Part of: Little fish
* Included with "Ocean View Room" only
Rooms
  • For your comfort, each room offers :
  • Ocean View Room

    Part of
    Inclusions
    • 2015-2016
    • 2016-2017
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • 110/120 volts
    • Size of the room : 36 m²
    • Ocean View
    • Up to 4 people :
      • Maximum 4 adults
      • Maximum 2 children
    • Non-smoking room
    • 2 queen-size beds or 1 king-size and 1 sofa bed
    • Crib (on request)
    • Desk/Working area
    • Connecting room available on request
    • Full bathroom
      • Shower : Regular
      • Bath type : Regular
    • Central air-conditioning
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Room service
    • Telephone
    • FAMILY COLLECTION inclusions
    • WiFi
    • Bathrobes
  • Superior Ocean View Room

    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • 110/120 volts
    • Size of the room : 46 m²
    • Ocean View
    • Up to 4 people :
      • Maximum 4 adults
      • Maximum 2 children
    • Non-smoking room
    • 2 queen-size beds or 1 king-size and 1 sofa bed
    • Crib (on request)
    • Desk/Working area
    • Connecting room available on request
    • Balcony
    • Full bathroom
      • Shower : Regular
      • Bath type : Regular
    • Central air-conditioning
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Room service
    • Telephone
    • WiFi
    • Bathrobes
  • Garden View Villa

    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • 110/120 volts
    • Garden View
    • Up to 4 people :
      • Maximum 4 adults
      • Maximum 2 children
    • Non-smoking room
    • 2 queen-size beds or 1 king-size and 1 sofa bed
    • Crib (on request)
    • Desk/Working area
    • Connecting room available on request
    • Balcony or terrace
    • Full bathroom
      • Shower : Regular
      • Bath type : Regular
    • Central air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Room service
    • Telephone
    • WiFi
    • Bathrobes
    • Private pool
  • Ocean Front Villa

    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • 110/120 volts
    • Oceanfront
    • Up to 4 people :
      • Maximum 4 adults
      • Maximum 2 children
    • Non-smoking room
    • 2 queen-size beds or 1 king-size and 1 sofa bed
    • Crib (on request)
    • Desk/Working area
    • Connecting room available on request
    • Balcony or terrace
    • Full bathroom
      • Shower : Regular
      • Bath type : Regular
    • Central air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Room service
    • Telephone
    • Mini-bar stocked with premium brand drinks, beer, water & soft drinks.
    • WiFi
    • Bathrobes
    • Private pool area
  • Ocean View Suite

    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • 110/120 volts
    • Size of the room : 89 m²
    • Ocean View
    • Up to 4 people :
      • Maximum 4 adults
      • Maximum 2 children
    • Non-smoking room
    • Bedroom with closed door
    • 2 queen-size beds or 1 king-size and 1 sofa bed
    • Crib (on request)
    • Living area
    • Dining area
    • Desk/Working area
    • Balcony or terrace
    • Full bathroom
      • Shower : Regular
      • Bath type : Regular
    • Whirlpool on balcony
    • Central air-conditioning
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Room service
    • Telephone
    • WiFi
    • Bathrobes
  • Superior Ocean Front Villa

    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • 110/120 volts
    • Size of the room : 126 m²
    • Ocean/Pool View
    • Up to 4 people :
      • Maximum 4 adults
      • Maximum 2 children
    • Non-smoking room
    • 1 king-size bed and 1 sofa or 2 queen-size beds or 1 king-size and 1 sofa bed
    • Crib (on request)
    • Living area
    • Dining area
    • Desk/Working area
    • Connecting room available on request
    • Full bathroom
      • Shower : Regular
      • Bath type : Regular
    • Central air-conditioning
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Fully-equipped kitchen
    • Room service
    • Telephone
    • Spa (access to the spa wet areas)
    • Turn-down service
    • Aromatherapy (once/stay)
Sports / Activities

Sports

  • Archery
  • Basketball
  • Golf course on site ($)
  • Soccer
  • Tennis
    • 2 tennis court(s)
  • Volleyball
  • Waterpolo

Activities

  • Aquafitness
  • Bike tours
  • Dance lessons
  • Darts
  • Fitness center
  • Games room
  • Introduction to scuba diving in pool
  • Jacuzzi
  • Petanque
  • Ping-pong
  • Pool tables
  • Riffle shooting
  • Scuba Diving ($)
Internet

WiFi available in :

    • The entire complex

Internet for Business

Family Collection
Fun for Kids and Kids at Heart

When we think of our fondest childhood memories, family holidays immediately spring to mind. We know how precious these moments are, and that is why we have compiled our Family Collection, designed to help you plan the perfect family getaway in the sun.

WHO ARE YOU TRAVELLING WITH?

CHILDREN UP TO AGE 3
FOR THE LITTLE ONES
With babies and kids’ clubs, mini-shows and wading pools, these hotels have thought of your little ones so you can maximize your fun!

CHILDREN AGED 4 TO 11
LITTLE FISH
Like fish in the sea, your kids will make a splash all day long in these hotels boasting water games, aqua parks, pools with slides and fun-filled kids’ clubs.

TEENS AGED 12 TO 16
COOL FOR TEENS
With surf simulators to ride the waves, game rooms to hang out in and discos to dance to their favourite tunes, your teens will never run out of things to do!

SWIM FANS
WAVES OF FUN
These hotels boast water parks and surf simulators, for hours of aqua fun for the whole family!

JUST YOU AND THE KIDS
SINGLE PARENTS
Moms or dads travelling alone with children under 13 can benefit from reduced rates at these hotels or even free stays for kids.

3 OR MORE KIDS
BIG FUN FOR BIG FAMILIES
Families of 5 or more can benefit from adjoining or larger rooms so they can enjoy quality time together, in total comfort.

GRANDPA AND GRANDMA TOO!
MULTI-GENERATIONAL VACATIONS
Luxurious suites of exceptional comfort and a myriad of services at your fingertips to unite all the generations of your tight-knit family.

To find out if this hotel meets the needs of your family, please refer to "Family Collection" Inclusions in the "Inclusions" section.  
May be available with some room categories, according to the property
Restaurants / Bars
  • This information is for informational purposes only and can change depending of the occupancy and season.
    • 24h snacks
    • 24h drinks
  • Restaurant(s)
    • El Laguito
      Image bar
      • Breakfast : Buffet Restaurant
      • Lunch : Buffet Restaurant
      • Dinner : Buffet Restaurant
      • Air conditioning
      • Evening dress code: Casual
      • High chairs available
    • El Maguey
      Image bar
      • Breakfast : Buffet Restaurant
      • Lunch : Buffet Restaurant
      • Dinner : À la Carte Mexican
      • Reservation required
      • Evening dress code: Semi-formal
      • High chairs available
      • Smoking area
    • La Horma
      Image bar
      • Dinner : À la Carte Gourmet
      • Reservation required
      • Air conditioning
      • Evening dress code: Formal
      • High chairs available
    • La Parrilla
      Image bar
      • Dinner : À la Carte Steakhouse
      • Reservation required
      • Air conditioning
      • Evening dress code: Semi-formal
      • High chairs available
    • Naga Hibachi
      Image bar
      • Dinner : À la Carte Japanese
      • Reservation required
      • Air conditioning
      • Evening dress code: Semi-formal
      • High chairs available
    • Carey
      Image bar
      • Lunch : Snack Bar
  • Bar(s)
    • Las Palmas
      Image bar
      • Location : Lobby
      • Opening time : 09:00
      • Closing time : 01:00
      • Local drinks
      • International drinks
    • Vertigo
      Image bar
      • Sports Bar
      • Opening time : 17:00
      • Closing time : 01:00
      • Local drinks
      • International drinks
    • Las Olas
      Image bar
      • Location : Beach
      • Opening time : 10:00
      • Closing time : 18:00
      • Local drinks
      • International drinks
    • La Perla
      Image bar
      • Location : Swim-up
      • Opening time : 10:00
      • Closing time : 18:00
      • Local drinks
      • International drinks
    • Cohiba Atmosphere
      Image bar
      • Cigar lounge
      • Opening time : 17:00
      • Closing time : 01:00
      • Local drinks
      • International drinks
    • El Telon
      Image bar
      • Location : Theatre
      • Opening time : 17:00
      • Closing time : 00:00
      • Local drinks
      • International drinks
    • Carey
      Image bar
      • Location : Pool
      • Opening time : 10:00
      • Closing time : 18:00
      • Local drinks
      • International drinks
Kids
  • Kids' Club (ages 4 to 12)
  • Teen Club (ages 13 to 17)
  • 1 kids pool(s)
  • Water park
  • Babysitting ($)
  • High chair available at the restaurants
Golf 1
  • There’s nothing like a good game of golf to get you in the vacation spirit, so here's some information on nearby golf course(s) offering advantageous rates locally ($).

    This information is for informational purposes only and is subject to change.

Iberostar Cancun Golf Course

Designed by Isao Aoki
Boulevard Kukulcan Km 17 Zona Hotelera, Cancun, QR 77500
9988818016
9988818000
ventasgolf.cancun@iberostar.com.mx
  • Golf Course near the property
  • 18 holes
  • Driving range ($)
  • Lockers ($)
  • Par 72
  • Black: 6734 / Blue: 6261 / White: 5810 / Red: 5029
  • Golf cart included
  • Pre-reserved tee times available
  • Formal dress code
  • Putting green
  • Teaching pro ($)
  • Club house ($)
  • Mandatory golf cart
  • Pro shop ($)
  • Chipping green
Scuba Diving

Services ($)

  • Introduction to scuba diving in pool
Spa

Services ($)

  • Body Treatments
  • Massage
  • Sauna
Wedding / Honeymoon

Wedding package ($)

Honeymoon package ($)

Eco-responsible

Green Globe

Green Globe is a stringent international certification program for the travel and tourism industry that incorporates sustainability principles.
Special offers
  • 2 children under 13 stay and eat free (2015-2016)

  • 1 child under 13 stays and eats free (2016-2017)

  • 2 children under 13 stay and eat free (2016-2017)

Ratings
0000) 3588 Review(s)
TripAdvisor rating
0000)
TripAdvisor rating : Last 3 reviews

fantastic 00000 July 26, 2016

  • fantastic that's what I said,this hotel was great food excellent drink excellent and staff great.The pools were so warm and the cleanliness of everywhere was second to none.The entertainment team...
  • A9663XYrobertf

Iberostar cancun 00000 July 25, 2016

  • What a lovely hotel this really is. First of all the food was outstanding in the main restaurant and in the teppanyaki but I wouldn't recommend the Mexican the food wasn't so good. The rooms was...
  • JenJen1010

Very Poor Customer Service 0¼¼¼¼ July 25, 2016

  • I had a Garden Villa book for my family and was due to depart in less than 3 weeks when I received notification from my Agent that the booking had been cancelled due to one of the 3rd parties going...
  • DonnieH
Transat rating 8888*

Hotel Ranking Descriptions

★★★★★ A luxury resort offering first-class accommodation along with a very wide range of services and facilities.
★★★★ A superior resort offering a high standard of accommodation along with a wide array of services and facilities.
★★★ An intermediate resort offering a good price/quality ratio along with pleasant accommodation and various services.
★★ A standard resort offering comfortable accommodation and basic services.