The Paradisus Cancun Hotel is a beautiful, deluxe resort beachfront, nestled between the Caribbean Sea and the Nichupté lagoon in the hotel zone and located approximately 15 km from the Cancun airport.
Hotel details
Important information
Ø
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  • Note that the flight may land at an airport other than the one associated to your destination. Be sure to review this information at the time of booking.

Brochure Erratum(s)

  • Please take note of the following change in our 2015-2016 brochure.

    September 1, 2015:
    Hotel has its own Golf course (9 hole). Clients do not have access to Playa Mujeres Golf Club.
About your Hotel
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Hotel Location

  • Approximately 15 km from Cancun International Airport
  • Beachfront
  • Close to a trendy area
  • Close to cultural site
  • Close to the marina
  • Area: Caribbean Sea

Hotel Description

  • 649 rooms
  • 5 building(s) of 9 storey(s)
  • Elevator

Services

  • Parking available at the hotel
  • 4 pool(s)
  • 9 restaurant(s)
  • 7 bar(s)
  • 24h drinks
  • 24h snacks
  • Disco
  • Fitness center
  • Playground
  • Internet business center
  • Evening entertainment
  • Live music
  • Convenience Store ($)
  • Spa ($)
  • Doctor on site ($)
  • Laundry services ($)
  • 1 tennis court(s)
  • Accessible for people with restricted mobility
  • Nurse on site ($)
  • Currency exchange
  • WiFi available in :
    • Lobby
    • Room
  • ATM
  • Check-in time : 3:00 PM
  • Check-out time : 12:00 PM
  • Shopping centre ($)
  • Babysitting ($)
  • Golf course nearby
  • Golf Course on site
  • Jewellery store ($)
  • Gift shop ($)
  • Photo shop ($)
  • Minimum age to check in without an adult : 18 years old
  • Convention centre
  • Beauty salon ($)
  • Spa services ($)
  • Car Rental ($)

Beach

  • Beach Club on site
  • Lounge chairs
  • Palapas
  • Bali Beds

Hotel Contact Information

  • Paradisus Cancun 4.5*
  • Boulevard Kukulcan, km 16.5 Cancún 77500 Mexico
  • Tel.: 9988811100
  • Fax : 9988811740
  • Email : paradisus.cancun@melia.com
Inclusions
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For travel between November 1, 2015 and October 31, 2016

Package

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

GENERAL INCLUSIONS :
  • Roundtrip transfers between airport and hotel (package only)
  • Roundtrip flight in Economy Class (package only)
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • Daily activities program
  • Daily sports
  • Domestic drinks (unlimited)
  • Introduction to scuba diving in pool
  • Non-motorized water sports (select)
  • Selected international drinks (unlimited, house wine included)
  • Snacks
  • Turn-down service
  • Buffet breakfast, lunch and dinner (daily)
  • À la carte lunch and dinner (unlimited, reservations required)
  • Service of a representative at destination
  • Golf package
  • Honeymoon package
DISTINCTION COLLECTION INCLUSIONS :
  • Direct transfer between the airport and hotel (package only)
  • À la carte dinners (additional guaranteed reservations may apply)
  • Welcome cocktail upon arrival
  • Mini-bar restocked daily
  • Selected international drinks (unlimited)
  • Safety deposit box (free)
  • Cool Towel upon arrival
  • Bathrobes and slippers in room
  • Beach towels in room
ROYAL SERVICE INCLUSIONS *:
  • Butler service (personal service)
  • Complimentary (cell phone call to your butler, including unlimitied local minutes and incoming calls)
  • Turn-down service
  • Pillow menu
  • Jacuzzi (preparation)
  • Reservation (preferential reservations at Spa, activities and excursions)
  • Pool(s) (private Royal Service Pool)
  • Private beach area with waiter service
  • Exclusive (Royal Service restaurant for a la carte breakfast and lunch)
  • Private lounge with continental breakfast, coffee, beverages, evening cocktails (free internet access)
* Included with "Royal Service Paradisus Junior Suite Lagoon View", "Royal Service Paradisus Junior Suite Ocean View", "Royal Service Luxury Junior Suite Lagoon View" and "Royal Service One Bedroom Suite Ocean View" only
FAMILY CONCIERGE INCLUSIONS *:
  • Private (private lounge with private check-in/check-out)
  • Internet
  • Complimentary (family book and video library)
  • VIP room amenities (childrend's in-suite amenities, robe, sillpers, pillows)
  • Complimentary (welcome Paradisus kids beach kit)
  • Bath amenities (for children)
  • Turn-down service (with cookies and milk)
  • Mini-bar (customized with drinks and snacks for kids)
  • Complimentary (PS2, Xbox 360 or WiFi, upon request)
* Included with "Family Concierge Junior Suite Lagoon View", "Family Concierge Junior Suite Ocean View" and "Family Concierge Suite Ocean View" only
EMERALD CLUB INCLUSIONS :
  • Bottle of tequila in room upon arrival
  • Welcome cocktail upon arrival
  • Separate check-in
  • Beach towels in room
  • Bathrobes and slippers in room
  • Welcome basket (fruits and snacks)
  • Concierge service
  • Turn-down service
  • Discount of 20% on spa treatments)
  • Discount of 20% on selected wines)
GOLF PACKAGE INCLUSIONS :
  • Unlimited golf/adult/stay at the hotel’s 9-hole golf course (equipment not included)
HONEYMOON PACKAGE INCLUSIONS :

Hotel only

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

GENERAL INCLUSIONS :
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • Daily activities program
  • Daily sports
  • Domestic drinks (unlimited)
  • Introduction to scuba diving in pool
  • Non-motorized water sports (select)
  • Selected international drinks (unlimited, house wine included)
  • Snacks
  • Turn-down service
  • Buffet breakfast, lunch and dinner (daily)
  • À la carte lunch and dinner (unlimited, reservations required)
  • Service of a representative at destination
  • Golf package
  • Honeymoon package
DISTINCTION COLLECTION INCLUSIONS :
  • Direct transfer between the airport and hotel (package only)
  • À la carte dinners (additional guaranteed reservations may apply)
  • Welcome cocktail upon arrival
  • Mini-bar restocked daily
  • Selected international drinks (unlimited)
  • Safety deposit box (free)
  • Cool Towel upon arrival
  • Bathrobes and slippers in room
  • Beach towels in room
ROYAL SERVICE INCLUSIONS *:
  • Butler service (personal service)
  • Complimentary (cell phone call to your butler, including unlimitied local minutes and incoming calls)
  • Turn-down service
  • Pillow menu
  • Jacuzzi (preparation)
  • Reservation (preferential reservations at Spa, activities and excursions)
  • Pool(s) (private Royal Service Pool)
  • Private beach area with waiter service
  • Exclusive (Royal Service restaurant for a la carte breakfast and lunch)
  • Private lounge with continental breakfast, coffee, beverages, evening cocktails (free internet access)
* Included with "Royal Service Paradisus Junior Suite Lagoon View", "Royal Service Paradisus Junior Suite Ocean View", "Royal Service Luxury Junior Suite Lagoon View" and "Royal Service One Bedroom Suite Ocean View" only
FAMILY CONCIERGE INCLUSIONS *:
  • Private (private lounge with private check-in/check-out)
  • Internet
  • Complimentary (family book and video library)
  • VIP room amenities (childrend's in-suite amenities, robe, sillpers, pillows)
  • Complimentary (welcome Paradisus kids beach kit)
  • Bath amenities (for children)
  • Turn-down service (with cookies and milk)
  • Mini-bar (customized with drinks and snacks for kids)
  • Complimentary (PS2, Xbox 360 or WiFi, upon request)
* Included with "Family Concierge Junior Suite Lagoon View", "Family Concierge Junior Suite Ocean View" and "Family Concierge Suite Ocean View" only
EMERALD CLUB INCLUSIONS :
  • Bottle of tequila in room upon arrival
  • Welcome cocktail upon arrival
  • Separate check-in
  • Beach towels in room
  • Bathrobes and slippers in room
  • Welcome basket (fruits and snacks)
  • Concierge service
  • Turn-down service
  • Discount of 20% on spa treatments)
  • Discount of 20% on selected wines)
GOLF PACKAGE INCLUSIONS :
  • Unlimited golf/adult/stay at the hotel’s 9-hole golf course (equipment not included)
HONEYMOON PACKAGE INCLUSIONS :

For travel between November 1, 2016 and October 31, 2017

Package

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

GENERAL INCLUSIONS :
  • Roundtrip transfers between airport and hotel (package only)
  • Roundtrip flight in Economy Class (package only)
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • Daily activities program
  • Daily sports
  • Domestic drinks (unlimited)
  • Introduction to scuba diving in pool
  • Non-motorized water sports (select)
  • Selected international drinks (unlimited, house wine included)
  • Snacks
  • Turn-down service
  • Buffet breakfast, lunch and dinner daily
  • À la carte lunch and dinner (unlimited, reservations required)
  • Service of a representative at destination
  • Golf package
  • Honeymoon package
ROYAL SERVICE INCLUSIONS *:
  • Butler service personalized
  • Complimentary cell phone call to your butler, including unlimited local minutes and incoming calls
  • Turn-down service
  • Pillow menu
  • Jacuzzi preparation
  • Reservation (preferential reservations at Spa, activities and excursions)
  • Pool(s) (private Royal Service Pool)
  • Private beach area with waiter service
  • Exclusive Royal Service restaurant for a la carte breakfast and lunch
  • Private lounge with continental breakfast, coffee, beverages, evening cocktails and internet access
* Included with "Royal Service Paradisus Junior Suite Lagoon View", "Royal Service Paradisus Junior Suite Ocean View", "Royal Service Luxury Junior Suite Lagoon View" and "Royal Service One Bedroom Suite Ocean View" only
FAMILY CONCIERGE INCLUSIONS *:
  • Private Lounge with private check-in/check-out
  • Internet
  • Complimentary family book and video library
  • VIP room amenities and childrend's in-suite amenities, robe, slippers, pillows
  • Complimentary welcome Paradisus kids beach kit
  • Bath amenities for children
  • Turn-down service with cookies and milk
  • Mini-bar customized with drinks and snacks for kids
  • Complimentary PS2, Xbox 360 or WiFi, upon request
* Included with "Family Concierge Junior Suite Lagoon View", "Family Concierge Junior Suite Ocean View" and "Family Concierge Suite Ocean View" only
GOLF PACKAGE INCLUSIONS :
  • Unlimited golf/adult/stay at the hotel’s 9-hole golf course (equipment not included)
HONEYMOON PACKAGE INCLUSIONS :

Hotel only

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

GENERAL INCLUSIONS :
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • Daily activities program
  • Daily sports
  • Domestic drinks (unlimited)
  • Introduction to scuba diving in pool
  • Non-motorized water sports (select)
  • Selected international drinks (unlimited, house wine included)
  • Snacks
  • Turn-down service
  • Buffet breakfast, lunch and dinner daily
  • À la carte lunch and dinner (unlimited, reservations required)
  • Service of a representative at destination
  • Golf package
  • Honeymoon package
ROYAL SERVICE INCLUSIONS *:
  • Butler service personalized
  • Complimentary cell phone call to your butler, including unlimited local minutes and incoming calls
  • Turn-down service
  • Pillow menu
  • Jacuzzi preparation
  • Reservation (preferential reservations at Spa, activities and excursions)
  • Pool(s) (private Royal Service Pool)
  • Private beach area with waiter service
  • Exclusive Royal Service restaurant for a la carte breakfast and lunch
  • Private lounge with continental breakfast, coffee, beverages, evening cocktails and internet access
* Included with "Royal Service Paradisus Junior Suite Lagoon View", "Royal Service Paradisus Junior Suite Ocean View", "Royal Service Luxury Junior Suite Lagoon View" and "Royal Service One Bedroom Suite Ocean View" only
FAMILY CONCIERGE INCLUSIONS *:
  • Private Lounge with private check-in/check-out
  • Internet
  • Complimentary family book and video library
  • VIP room amenities and childrend's in-suite amenities, robe, slippers, pillows
  • Complimentary welcome Paradisus kids beach kit
  • Bath amenities for children
  • Turn-down service with cookies and milk
  • Mini-bar customized with drinks and snacks for kids
  • Complimentary PS2, Xbox 360 or WiFi, upon request
* Included with "Family Concierge Junior Suite Lagoon View", "Family Concierge Junior Suite Ocean View" and "Family Concierge Suite Ocean View" only
GOLF PACKAGE INCLUSIONS :
  • Unlimited golf/adult/stay at the hotel’s 9-hole golf course (equipment not included)
HONEYMOON PACKAGE INCLUSIONS :
Rooms
Ø
  • For your comfort, each room offers :
  • Paradisus Junior Suite Lagoon View > Ø

    • Golf package inclusions
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Size of the room : 44 m²
    • Lagoon View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • 1 king-size bed or 2 double beds
    • Extra bed ($, on request)
    • Crib (on request)
    • Living area
    • Desk/Working area
    • Connecting room available on request
    • Terrace
    • Full bathroom
      • Shower : Rain
      • Bath type : Regular
    • Individual air-conditioning
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • Iron & ironing board
    • Mini-fridge
    • Room service
    • Telephone
    • WiFi
  • Paradisus Junior Suite Ocean View > Ø

    • Golf package inclusions
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Size of the room : 44 m²
    • Ocean View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • 1 king-size bed or 2 double beds
    • Extra bed ($, on request)
    • Crib (on request)
    • Living area
    • Desk/Working area
    • Connecting room available on request
    • Terrace
    • Full bathroom
      • Shower : Rain
      • Bath type : Regular
    • Individual air-conditioning
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • Iron & ironing board
    • Room service
    • Telephone
    • WiFi
  • Family Concierge Junior Suite Lagoon View > Ø

    Inclusions
    • FAMILY CONCIERGE INCLUSIONS ( 2015-2016)
    • FAMILY CONCIERGE INCLUSIONS ( 2016-2017)
    • Golf package inclusions
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Size of the room : 55 m²
    • Lagoon View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • 1 king-size bed or 2 double beds
    • Extra bed ($, on request)
    • Crib (on request)
    • Living area
    • Desk/Working area
    • Connecting room available on request
    • Terrace
    • Full bathroom
      • Shower : Rain
      • Bath type : Regular
    • Individual air-conditioning
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Newspaper
    • Pillow menu
    • Room service
    • Telephone
    • Video games (on request)
    • FAMILY CONCIERGE inclusions
    • Bathrobes and slippers in room (for the family)
    • Concierge service
    • Exclusive check-in
    • Mini-bar (kids’ snacks and drinks)
    • Turn-down service
    • WiFi
    • Exclusive excursion(s) and activities for the family (swimming classes, painting, massage lessons)
    • Bath amenities for parents and children (mini kit with mini soaps, mini toothbrush, shower gel, mini mosquito repellant, mini towels)
    • Bonus : Paradisus kids beach kit
    • Library (family book and video)
    • Lounge (private family lounge with Internet access, snacks buffet and premium drinks)
    • Walkie-talkies or cell phone for all day communication
    • Activities (kid's and teen's activities menu)
  • Family Concierge Junior Suite Ocean View > Ø

    Inclusions
    • FAMILY CONCIERGE INCLUSIONS ( 2015-2016)
    • FAMILY CONCIERGE INCLUSIONS ( 2016-2017)
    • Golf package inclusions
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Size of the room : 55 m²
    • Ocean View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • 1 king-size bed or 2 double beds
    • Extra bed ($, on request)
    • Crib (on request)
    • Living area
    • Desk/Working area
    • Connecting room available on request
    • Terrace
    • Full bathroom
      • Shower : Rain
      • Bath type : Regular
    • Individual air-conditioning
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Newspaper
    • Pillow menu
    • Room service
    • Telephone
    • Video games (on request)
    • FAMILY CONCIERGE inclusions
    • Bathrobes and slippers in room (for the family)
    • Concierge service
    • Exclusive check-in
    • Mini-bar (kids’ snacks and drinks)
    • Turn-down service
    • WiFi
    • Exclusive excursion(s) and activities for the family (swimming classes, painting, massage lessons)
    • Bath amenities for parents and children (mini kit with mini soaps, mini toothbrush, shower gel, mini mosquito repellant, mini towels)
    • Bonus : Paradisus kids beach kit
    • Library (family book and video)
    • Lounge (private family lounge with Internet access, snacks buffet and premium drinks)
    • Walkie-talkies or cell phone for all day communication
    • Activities (kid's and teen's activities menu)
  • Family Concierge Suite Lagoon View > Ø

    • Golf package inclusions
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Size of the room : 60 m²
    • Lagoon View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • Non-smoking room
    • Bedroom with closed door
    • 1 king-size bed
    • 1 sofa bed in the living area
    • Extra bed ($, on request)
    • Crib (on request)
    • Living area
    • Desk/Working area
    • Connecting room available on request
    • Terrace
    • Full bathroom
      • Shower : Rain
      • Bath type : Regular
    • Individual air-conditioning
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Newspaper
    • Pillow menu
    • Room service
    • Telephone
    • Video games (on request)
    • Bathrobes and slippers in room (for the family)
    • Concierge service
    • Exclusive check-in
    • Mini-bar (kids’ snacks and drinks)
    • Turn-down service
    • WiFi
    • Exclusive excursion(s) and activities for the family (swimming, classes, painting, massage lessons)
    • Bath amenities for parents and children (mini kit with mini soaps, mini toothbrush, shower gel, mini mosquito repellant, mini towels)
    • Bonus : Paradisus kids beach kit
    • Library (family book and video)
    • Lounge (private family lounge with Internet access, snacks buffet and premium drinks)
    • Walkie-talkies or cell phone for all day communication
    • Activities (kid's and teen's activities menu)
    • Resort Credit (up to $1500 resort credit per room/ stay. Some restrictions may apply. Booking until December 18, 2014 travel between May 1 and December 22, 2015)
    • 2 flat screen TVs,  one in room and the other in living area.
    • 2 private terraces with Lagoon view

  • Family Concierge Suite Ocean View > Ø

    Inclusions
    • FAMILY CONCIERGE INCLUSIONS ( 2015-2016)
    • FAMILY CONCIERGE INCLUSIONS ( 2016-2017)
    • Golf package inclusions
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Size of the room : 60 m²
    • Ocean View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • Non-smoking room
    • Bedroom with closed door
    • 1 king-size bed
    • 1 sofa bed in the living area
    • Extra bed ($, on request)
    • Crib (on request)
    • Living area
    • Desk/Working area
    • Connecting room available on request
    • Terrace
    • Full bathroom
      • Shower : Rain
      • Bath type : Regular
    • Individual air-conditioning
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Newspaper
    • Pillow menu
    • Room service
    • Telephone
    • Video games (on request)
    • FAMILY CONCIERGE inclusions
    • Bathrobes and slippers in room (for the family)
    • Concierge service
    • Exclusive check-in
    • Mini-bar (kids’ snacks and drinks)
    • Turn-down service
    • WiFi
    • Exclusive excursion(s) and activities for the family (swimming, classes, painting, massage lessons)
    • Bath amenities for parents and children (mini kit with mini soaps, mini toothbrush, shower gel, mini mosquito repellant, mini towels)
    • Bonus : Paradisus kids beach kit
    • Library (family book and video)
    • Lounge (private family lounge with Internet access, snacks buffet and premium drinks)
    • Walkie-talkies or cell phone for all day communication
    • Activities (kid's and teen's activities menu)
    • Resort Credit (up to $1500 resort credit per room/ stay. Some restrictions may apply. Booking until December 18, 2014 travel between May 1 and December 22, 2015)
    • 2 flat screen TVs, one in room and the other in living area
    • 2 private terraces with carribean view

  • Royal Service Paradisus Junior Suite Lagoon View > Ø

    Inclusions
    • ROYAL SERVICE INCLUSIONS ( 2015-2016)
    • ROYAL SERVICE INCLUSIONS ( 2016-2017)
    • Golf package inclusions
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Size of the room : 44 m²
    • Lagoon View
    • Up to 3 people :
      • Maximum 3 adults
    • 1 king-size bed or 2 double beds
    • Extra bed ($, on request)
    • Crib (on request)
    • Living area
    • Desk/Working area
    • Terrace
    • Full bathroom
      • Shower : Rain
      • Bath type : Regular
    • Individual air-conditioning
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • Iron & ironing board
    • Newspaper
    • Pillow menu
    • Room service
    • Telephone
    • ROYAL SERVICE inclusions
    • À la carte dinners (preferential and guaranteed bookings)
    • Bathrobes and slippers in room
    • Butler service
    • Concierge service
    • Cool Towel upon arrival
    • Exclusive beach and pool area (with concierge service)
    • Private lounge with continental breakfast, coffee, beverages, evening cocktails
    • Private lounge with free Internet
    • Welcome cocktail upon arrival
    • WiFi
    • Amenities (sun cream, sun blocks and aloe gel station in the pool area)
  • Royal Service Paradisus Junior Suite Ocean View > Ø

    Inclusions
    • ROYAL SERVICE INCLUSIONS ( 2015-2016)
    • ROYAL SERVICE INCLUSIONS ( 2016-2017)
    • Golf package inclusions
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Size of the room : 44 m²
    • Ocean View
    • Up to 4 people :
      • Maximum 3 adults
    • 1 king-size bed or 2 double beds
    • Extra bed ($, on request)
    • Crib (on request)
    • Living area
    • Desk/Working area
    • Connecting room available on request
    • Terrace
    • Full bathroom
      • Shower : Rain
      • Bath type : Regular
    • Individual air-conditioning
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • Iron & ironing board
    • Room service
    • Telephone
    • ROYAL SERVICE inclusions
    • WiFi
  • Royal Service Luxury Junior Suite Lagoon View > Ø

    Inclusions
    • ROYAL SERVICE INCLUSIONS ( 2015-2016)
    • ROYAL SERVICE INCLUSIONS ( 2016-2017)
    • Golf package inclusions
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Size of the room : 55 m²
    • Lagoon View
    • Up to 3 people :
      • Maximum 3 adults
    • 1 king-size bed or 2 double beds
    • Extra bed ($, on request)
    • Crib (on request)
    • Living area
    • Desk/Working area
    • Terrace
    • Full bathroom
      • Shower : Rain
      • Bath type : Regular
    • Individual air-conditioning
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • Iron & ironing board
    • Newspaper
    • Pillow menu
    • Room service
    • Telephone
    • ROYAL SERVICE inclusions
    • À la carte dinners (preferential and guaranteed bookings)
    • Bathrobes and slippers in room
    • Butler service
    • Concierge service
    • Cool Towel upon arrival
    • Exclusive beach and pool area (with concierge service)
    • Private lounge with continental breakfast, coffee, beverages, evening cocktails
    • Private lounge with free Internet
    • Welcome cocktail upon arrival
    • WiFi
    • Amenities (sun cream, sun blocks and aloe gel station in the pool area)
  • Royal Service One Bedroom Suite Ocean View > Ø

    Inclusions
    • ROYAL SERVICE INCLUSIONS ( 2015-2016)
    • ROYAL SERVICE INCLUSIONS ( 2016-2017)
    • Golf package inclusions
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Size of the room : 60 m²
    • Ocean View
    • Up to 3 people :
      • Maximum 3 adults
    • Bedroom with closed door
    • 1 king-size bed
    • 1 sofa bed in the living area
    • Extra bed ($, on request)
    • Crib (on request)
    • Living area
    • Desk/Working area
    • Terrace
    • Full bathroom
      • Shower : Rain
      • Bath type : Regular
    • Individual air-conditioning
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • Iron & ironing board
    • Newspaper
    • Pillow menu
    • Room service
    • Telephone
    • ROYAL SERVICE inclusions
    • À la carte dinners (preferential and guaranteed bookings)
    • Bathrobes and slippers in room
    • Butler service
    • Concierge service
    • Cool Towel upon arrival
    • Exclusive beach and pool area (with concierge service)
    • Internet
    • Private lounge with continental breakfast, coffee, beverages, evening cocktails
    • Private lounge with free Internet
    • Welcome cocktail upon arrival
    • WiFi
    • Amenities (sun cream, sun blocks and aloe gel station in the pool area)
Sports / Activities
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Sports

  • Golf course nearby
  • Golf course on site
  • Kayaking
  • Non-motorized water sports
  • Sailing
  • Snorkeling
  • Tennis
    • 1 tennis court(s)
    • Night Tennis ($)
    • Tennis Pro ($)
  • Volleyball
  • Windsurfing

Activities

  • Aerobics
  • Aquacycle
  • Aquafitness
  • Catamaran
  • Cooking lessons
  • Fitness center
  • Introduction to scuba diving in pool
  • Jacuzzi
  • Petanque
  • Pool tables
  • Spinning
  • Stretching sessions
  • Tai Chi
  • Video games
Internet
Ø

WiFi available in :

  • Lobby
  • Room

Internet for Business

Wall plug

Distinction Collection
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Pampered Perks

In an all-inclusive paradise, all packages are not created equal. The proof: our Distinction Collection offers exclusive benefits that will make your sun holidays even brighter! So why deprive yourself of all these pampered perks?

Benefits exclusive to Transat * 
DIRECT ROUNDTRIP TRANSFERS between airport and hotel ** 
ADDITIONAL GUARANTEED reservations at à la carte restaurants
FREE WIFI in the lobby *** 
MINI-BAR stocked daily
UNLIMITED international drinks
FREE in-room safe

YOU’LL ALSO ENJOY…
Welcome cocktail and cold towel upon arrival
Beach towels, bathrobes and slippers in the room
Bottle of wine or local specialty in the room upon arrival
Concierge service
Turn-down service Golf or spa discounts

* Some inclusions may vary by resort. See hotel inclusions for details.
** Not available at the Meliá Cayo Guillermo.
*** One hour or more per day (may vary by resort).
 

Available for season 2015-2016
Restaurants / Bars
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  • This information is for informational purposes only and can change depending of the occupancy and season.
    • 24h snacks
    • 24h drinks
    • Disco
  • Restaurant(s)

    • Naos
      Image bar
      • Breakfast : Buffet Restaurant
      • Lunch : Buffet Restaurant
      • Dinner : Buffet Restaurant
      • Air conditioning
      • High chairs available
    • Fuego
      Image bar
      • Dinner : À la Carte Latin American
      • Air conditioning
      • Evening dress code: Formal
      • High chairs available
    • Mole
      Image bar
      • Dinner : À la Carte Mexican Fusion
      • Air conditioning
      • Evening dress code: Formal
      • High chairs available
    • Bana
      Image bar
      • Dinner : À la Carte Asian Fusion
      • Evening dress code: Formal
      • High chairs available
      • Smoking area
    • Market Grill
      Image bar
      • Dinner : À la Carte Grill
      • Reservation required
      • Evening dress code: Formal
      • High chairs available
      • Smoking area
    • Vento
      Image bar
      • Dinner : À la Carte Italian
      • Reservation required
      • Air conditioning
      • Evening dress code: Formal
      • High chairs available
    • La Palapa (Royal Service exclusive)
      Image bar
      • Minimum age : 18 years old
      • Lunch : À la Carte Lunch
      • Dinner : À la Carte Dinner
      • Air conditioning
      • Evening dress code: Semi-formal
    • Tempo by “Martin Berasategui”
      Image bar
      • Minimum age : 18 years old
      • Dinner : À la carte restaurant ($)
      • Reservation required
      • Air conditioning
      • Evening dress code: Formal
    • Tôji
      Image bar
      • Dinner : À la Carte Asian
      • Air conditioning
      • Evening dress code: Formal
    • Blue Agave
      Image bar
      • Dinner : À la Carte Mexican
      • Reservation required
      • Air conditioning
      • Evening dress code: Formal
    • Enso
      Image bar
      • Lunch : À la Carte Oriental
      • Dinner : À la Carte Japanese
      • Reservation required
      • Evening dress code: Casual
      • High chairs available
  • Bar(s)

    • Blue Agave
      Image bar
      • Tapas bar
      • Opening time : 18:00
      • Closing time : 23:00
      • Local drinks
      • International drinks
    • Pool Bar
      Image bar
      • Location : Swim-up
      • Opening time : 10:00
      • Closing time : 18:00
      • Local drinks
      • International drinks
    • Coco's Bar
      Image bar
      • Location : Beach
      • Opening time : 18:00
      • Closing time : 23:00
      • Local drinks
      • International drinks
    • Red Lounge bar
      Image bar
      • Disco
      • Opening time : 20:00
      • Closing time : 02:00
      • Local drinks
      • International drinks
    • Caribe Bar (Royal Service area)
      Image bar
      • Local drinks
      • International drinks
    • Avenue Bar
      Image bar
      • Tapas bar
      • Opening time : 17:00
      • Closing time : 23:00
      • Local drinks
      • International drinks
    • Lobby Bar
      Image bar
      • Location : Lobby
      • Opening time : 16:00
      • Closing time : 00:00
      • Local drinks
      • International drinks
    • Nespresso Corner
      Image bar
      • Coffee Shop
      • Opening time : 09:00
      • Closing time : 17:00
Kids
Ø
  • Baby Club (ages 1 to 4)
  • Kids' Club (ages 5 to 12)
  • Playground
  • Babysitting ($)
  • High chair available at the restaurant(s)
Golf 1
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  • There’s nothing like a good game of golf to get you in the vacation spirit, so here's some information on nearby golf course(s) offering advantageous rates locally ($).

    This information is for informational purposes only and is subject to change.

Paradisus Cancun Golf Course

On the resort of Paradisus Cancun
998811100
  • Golf Course near the property
  • 9 holes
  • Par 3
  • Semi-formal dress code
Golf package included
  • Unlimited golf/adult/stay at the hotel’s 9-hole golf course (equipment not included)
Spa
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Services ($)

  • Body Treatments
  • Jacuzzi
  • Massage
  • Sauna
  • Spa Circuits
  • Special Therapies
Spa package ($)
Wedding / Honeymoon
Ø

Free honeymoon package

  • To be eligible for the honeymoon package, newlyweds must advise at the time of booking and present their proof of wedding, dated within the last month, upon arrival at the hotel.

Wedding package ($)

Honeymoon package ($)

Eco-responsible
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Earth Check

EarthCheck, managed and owned by EC3 Global, is an international environmental benchmarking and certification program designed specifically for the travel and tourism industry. The EarthCheck program is built on Agenda 21 principles and is now delivered in over 70 countries across the globe.
Special offers
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  • 2 children under 5 stay and eat free (2015-2016)

  • Golf (2015-2016)

  • Resort Credit (2015-2016)

  • 2 children under 5 stay and eat free (2016-2017)

  • Golf (2016-2017)

  • Resort Credit (2016-2017)

Ratings
0000) 7140 Review(s)
TripAdvisor rating
0000)
TripAdvisor rating : Last 3 reviews
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Affordable luxury! 00000 July 25, 2016

  • The Paradisus went beyond our expectations in every way. The hotel was gorgeous, the food delicious, the beach incredible, and customer service was exceptional. We did the royal service and it was by...
  • EscKape

Mr David Palmer 00¼¼¼ July 25, 2016

  • The rooms were in terrible shape. I came back from beach maintenance was at my door said they had to do some work I told them I wanted to take shower. They told me they had to run a cable right now...
  • daves241972

Great Hotel! 00000 July 25, 2016

  • We visited in March 2016 with two other couples. We thoroughly enjoyed the hotel and the diverse and delicious food items. Very clean beach and pool area. We definitely plan on returning. When you...
  • MaxMerah
Transat rating
8888*
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Hotel Ranking Descriptions

★★★★★ A luxury resort offering first-class accommodation along with a very wide range of services and facilities.
★★★★ A superior resort offering a high standard of accommodation along with a wide array of services and facilities.
★★★ An intermediate resort offering a good price/quality ratio along with pleasant accommodation and various services.
★★ A standard resort offering comfortable accommodation and basic services.
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