The Akumal Bay Beach and Wellness Resort Hotel in Riviera Maya, formerly known as the Akumal Beach Resort, is a recently renovated resort is located directly on a white-sand beach in Riviera Maya and approximately 109 km from the Cancun airport.
Hotel details
Important information
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Important Information

  • February 12, 2015:
     
    Renovations in the hotel are in process.
     
    Dates: Until March 31, 2015
    Where: The Kids' Club, the spa, the gym and some penthouse rooms are still undergoing renovations.
    Substitution: None

    The hotelier is deploying all possible efforts to minimize the noise and impact of renovations. We apologize in advance for any inconvenience this situation may cause you during your stay.

Brochure Erratum(s)



About your Hotel

Hotel Location

  • Approximately 109 km from Cancun International Airport
  • Beachfront
  • Oceanfront
  • Area: Riviera Maya

Hotel Description

  • 314 rooms

Services

  • Parking available at the hotel
  • 7 restaurant(s)
  • 5 bar(s)
  • 24h drinks
  • 24h snacks
  • Disco
  • Fitness center
  • Evening entertainment
  • Spa ($)
  • Doctor on site ($)
  • Laundry services ($)
  • 1 tennis court(s)
  • Accessible for people with restricted mobility
  • Currency exchange ($)
  • WiFi available in :
    • Lobby
  • ATM ($)
  • Shuttle service off site ($)
  • Check-in time : 3:00 PM
  • Check-out time : 12:00 PM
  • Scuba diving ($)
  • Gift shop ($)
  • Photo shop ($)
  • Minimum age to check in without an adult : 18 years old
  • Spa services ($)
  • Car Rental ($)

Beach

  • Beach Club on site
  • Lounge chairs
  • Palapas

Hotel Contact Information

    Akumal Bay Beach & Wellness Resort 4.5*

  • Carretera Federal Chetumal, Benito Juarez, km 254- Q.Roo.CP.77776. Mexico
  • Tel.: 984 875 7500
  • Email : info@akumalbayresort.com
Inclusions

For travel between November 1, 2015 and October 31, 2016

Package

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

GENERAL INCLUSIONS :
  • Roundtrip transfers between airport and hotel (package only)
  • Roundtrip flight in Economy Class (package only)
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners unlimited, reservations required
  • Concierge service
  • Daily activities program
  • Daily sports
  • Domestic drinks
  • Evening entertainment
  • Mini-bar restored daily (water, soft drinks, beer)
  • Non-motorized water sports (select)
  • Room service available 24h
  • Selected international drinks unlimited (house wine included)
  • Snacks available 24h
  • Buffet breakfast, lunch and dinner
  • Service of a representative at destination
  • Honeymoon package
HONEYMOON PACKAGE INCLUSIONS :

Hotel only

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

GENERAL INCLUSIONS :
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners unlimited, reservations required
  • Concierge service
  • Daily activities program
  • Daily sports
  • Domestic drinks
  • Evening entertainment
  • Mini-bar restored daily (water, soft drinks, beer)
  • Non-motorized water sports (select)
  • Room service available 24h
  • Selected international drinks unlimited (house wine included)
  • Snacks available 24h
  • Buffet breakfast, lunch and dinner
  • Service of a representative at destination
  • Honeymoon package
HONEYMOON PACKAGE INCLUSIONS :

For travel between November 1, 2016 and October 31, 2017

Package

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

GENERAL INCLUSIONS :
  • Roundtrip transfers between airport and hotel (package only)
  • Roundtrip flight in Economy Class (package only)
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners unlimited, reservations required
  • Concierge service
  • Daily activities program
  • Daily sports
  • Domestic drinks
  • Evening entertainment
  • Mini-bar restored daily (water, soft drinks, beer)
  • Non-motorized water sports (select)
  • Room service available 24h
  • Selected international drinks unlimited (house wine included)
  • Snacks available 24h
  • Buffet breakfast, lunch and dinner
  • Service of a representative at destination
  • Honeymoon package
HONEYMOON PACKAGE INCLUSIONS :

Hotel only

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

GENERAL INCLUSIONS :
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners unlimited, reservations required
  • Concierge service
  • Daily activities program
  • Daily sports
  • Domestic drinks
  • Evening entertainment
  • Mini-bar restored daily (water, soft drinks, beer)
  • Non-motorized water sports (select)
  • Room service available 24h
  • Selected international drinks unlimited (house wine included)
  • Snacks available 24h
  • Buffet breakfast, lunch and dinner
  • Service of a representative at destination
  • Honeymoon package
HONEYMOON PACKAGE INCLUSIONS :

Rooms
  • For your comfort, each room offers :
  • Garden Junior Suite

    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Ocean View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • Non-smoking room
    • 1 king-size bed or 2 double beds
    • Crib (on request)
    • Living area
    • Connecting room available on request
    • Terrace
    • Bathroom with shower only
      • Shower : Regular
    • Outside whirlpool
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Pillow menu
    • Room service
    • Telephone
    • Bathrobes and slippers in room
    • Beach towels in room
    • Pillow menu
    • Babysitting service ($)
    • Aromatherapy
    • Bath amenities
  • Junior Suite

    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Ocean View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • Non-smoking room
    • 1 king-size bed or 2 double beds
    • Crib (on request)
    • Living area
    • Connecting room available on request
    • Balcony
    • Bathroom with shower only
      • Shower : Regular
    • Outside whirlpool
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Pillow menu
    • Room service
    • Telephone
    • Bathrobes and slippers in room
    • Beach towels in room
    • Pillow menu
    • Babysitting service ($)
    • Aromatherapy
    • Bath amenities
  • Junior Suite Penthouse

    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Ocean View
    • Up to 2 people :
      • Maximum 2 adults
    • Non-smoking room
    • 1 king-size bed
    • Crib (on request)
    • Living area
    • Connecting room available on request
    • Terrace
    • Bathroom with shower only
      • Shower : Regular
    • Outside whirlpool
    • Bedroom access to a private roof terrace with sunbathing chairs.
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Pillow menu
    • Room service
    • Telephone
    • Bathrobes and slippers in room
    • Beach towels in room
    • Pillow menu
    • Babysitting service ($)
    • Aromatherapy
    • Bath amenities
Sports / Activities

Sports

  • Motorized water sports ($)
  • Non-motorized water sports
  • Tennis
    • 1 tennis court(s)

Activities

  • Aerobics
  • Bicycles
  • Fitness center
  • Jacuzzi
  • Ping-pong
  • Pool tables
  • Scuba Diving ($)
  • Shuffleboard
  • Yoga
Internet

WiFi available in :

    • Lobby
Restaurants / Bars
  • This information is for informational purposes only and can change depending of the occupancy and season.
    • 24h snacks
    • 24h drinks
    • Disco
  • Restaurant(s)
    • Main Buffet Restaurant
      Image bar
      • Breakfast : Buffet Restaurant
      • Lunch : Buffet Restaurant
      • Dinner : Buffet Restaurant
      • Evening dress code: Casual
      Opening hours: 7 am to 10 am 12 pm to 3 pm 5:30 pm to 10:30 pm
    • Mexican Restaurant
      Image bar
      • Dinner : À la Carte Mexican
      • Evening dress code: Formal
      Opening hours: 6h30 pm to 10:30 pm
    • Gourmet Restaurant
      Image bar
      • Dinner : À la Carte Gourmet
      • Evening dress code: Formal
      Opening hours: 6h30 pm to 10:30 pm
    • Oriental Restaurant
      Image bar
      • Dinner : À la Carte Oriental
      • Evening dress code: Formal
      Opening hours: 6h30 pm to 10:30 pm
    • Rodizio Grill
      Image bar
      • Dinner : Grill
      • Evening dress code: Formal
      Opening hours: 6h30 pm to 10:30 pm
    • Sushi Bar
      Image bar
      • Lunch : Sushi Bar
      • Evening dress code: Casual
      Open from 11 am to 6 pm
    • Snack Bar
      Image bar
      • Breakfast : Snack Bar
      • Lunch : Snack Bar
      • Dinner : Snack Bar
      • Evening dress code: Casual
      Open 24 hours
  • Bar(s)
    • Lobby Bar
      Image bar
      • Location : Lobby
      • Opening time : 10:00
      • Closing time : 22:30
      • Local drinks
      • International drinks
    • Pool Bar
      Image bar
      • Location : Pool
      • Opening time : 09:00
      • Closing time : 17:00
      • Local drinks
      • International drinks
    • Beach Bar
      Image bar
      • Location : Beach
      • Opening time : 09:00
      • Closing time : 17:00
      • Local drinks
      • International drinks
    • Lounge/Disco/Theatre
      Image bar
      • Lounge
      • Opening time : 21:00
      • Closing time : 02:00
      • Local drinks
      • International drinks
    • Natural Bar
      Image bar
      • Opening time : 09:00
      • Closing time : 17:00
      • Local drinks
      • International drinks
      Located in the Wellness Center.
Kids
  • Kids' Club (ages 4 to 12)
Scuba Diving

Services ($)

  • Scuba diving centre off-site
Spa

Services ($)

Wedding / Honeymoon

Free honeymoon package


  • -­‐ Bottle of Chilled Sparkling wine in your room on arrival
    -­‐ Room upgrade to next category (based on availability)
    -­‐ Fruit platter in your room, on arrival arrival
    -­‐ Special a la carte dinner for two, with one bottle of wine*

    Conditions:
    • Honeymmooners must be mentioned when booking and in Hotel voucher
    • Merriage certificate required upon check in
Special offers
  • Children under 6 stay and eat free (2015-2016)

  • Children under 6 stay and eat free (2016-2017)

Ratings
0000) 2204 Review(s)
TripAdvisor rating
0000)
TripAdvisor rating : Last 3 reviews

2nd year in a row, another success 00000 July 25, 2016

  • I first visited this resort a year ago and loved it so much I returned again this year! Actually, I just got back yesterday and am already missing the ocean and resort amenities. Sigh... But what...
  • elizabethe425

Resort 00000 July 25, 2016

  • The hotel is absolutely fab the people are great will do anything for you very caring people lovely waitresses on the beach as well as the lobby bar one in particular was fabulous her name was...
  • mojoangie

Relaxing 00000 July 25, 2016

  • Spent 10 days here in April. Rooms quite basic, but very comfortable. We stepped out of our room onto a cabana bed and then a few steps to a pool. Sheer heaven! Good was perfect! Breakfast was...
  • 106deba
Transat rating 8888*

Hotel Ranking Descriptions

★★★★★ A luxury resort offering first-class accommodation along with a very wide range of services and facilities.
★★★★ A superior resort offering a high standard of accommodation along with a wide array of services and facilities.
★★★ An intermediate resort offering a good price/quality ratio along with pleasant accommodation and various services.
★★ A standard resort offering comfortable accommodation and basic services.