The Barcelo Maya Palace Hotel in Riviera Maya is a luxurious beachfront resort located directly on a gorgeous white-sand beach, approximately 25 km from Playa del Carmen and 75 km from the Cancun airport.
Hotel details
Important information
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  • Note that the flight may land at an airport other than the one associated to your destination. Be sure to review this information at the time of booking.

Mandatory information: Room categories name change

  • June 23, 2016:
     
    Please take note that the following room categories will change their names as of November 1, 2016: the "Junior Suite Deluxe" will be called "Junior Suite Deluxe Prestige Class", the "Pool View Junior Suite Deluxe Premium Club" will be called "Pool View Junior Suite Deluxe Premium Club Prestige Class" and the "Oceanfront Junior Suite Deluxe Premium Club" will be called "Oceanfront Junior Suite Deluxe Premium Club Prestige Class".

Mandatory information: Hotel name change

  • May 27, 2016:

    Please take note that the hotel name remains Barcelo Maya Palace Deluxe until October 31, 2016.

Brochure Erratum(s)

  • Please take note of the following changes in our 2015-2016 brochure.
     
    August 25, 2015:
    In the section Resort Credit we should read: Receive up to 1000 USD resort credit to be used for discounts on various services and products. (Discounts of up to 25% on services and facilities)
About your Hotel

Hotel Location

  • Approximately 75 km from Cancun International Airport
  • Beachfront
  • Close to a park/nature reserve
  • Close to an attraction/town/historical site
  • Area: Cancun South Shore

Hotel Description

  • Transat Exclusive club
  • 756 rooms
  • 3 building(s) of 3 storey(s)
  • Elevator

Services

  • Parking available at the hotel
  • 9 pool(s)
  • 6 restaurant(s)
  • 5 bar(s)
  • Disco
  • Fitness center
  • Playground
  • Internet business center ($)
  • Evening entertainment
  • Live music
  • Convenience Store ($)
  • Dolphinarium ($)
  • Spa ($)
  • Doctor on site ($)
  • Laundry services ($)
  • 4 tennis court(s)
  • Accessible for people with restricted mobility
  • Water park
  • WiFi available in :
    • Lobby ($)
  • Nurse on site ($)
  • Currency exchange ($)
  • ATM ($)
  • Check-in time : 3:00 PM
  • Check-out time : 12:00 PM
  • Shopping centre ($)
  • Scuba diving
  • Babysitting ($)
  • Golf course nearby ($)
  • Gift shop ($)
  • Photo shop ($)
  • Minimum age to check in without an adult : 18 years old
  • Convention centre ($)
  • Beauty salon ($)
  • Car Rental ($)
  • This hotel accepts student groups

Beach

  • Private beach
  • Beach Club on site
  • Lounge chairs
  • Palapas
  • Bali Beds

Hotel Contact Information

    Barcelo Maya Palace 5*

  • Carretera Federal Chetumal-Puerto Juárez, Km. 266,3 77750 Riviera Maya, Q.Roo
  • Tel.: 529848751500
  • Fax : 529848751501
  • Email : mayapalace@barcelo.com
Inclusions

For travel between November 1, 2015 and October 31, 2016

Package

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

GENERAL INCLUSIONS :
  • Roundtrip transfers between airport and hotel (package only)
  • Roundtrip flight in Economy Class (package only)
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners (unlimited, reservations required)
  • Daily activities program
  • Daily sports
  • Disco (admission and drinks included)
  • Domestic drinks (unlimited)
  • Evening entertainment
  • Introduction to scuba diving in pool (once/stay)
  • Live music
  • Mini-bar restocked daily (water, soft drinks and beer)
  • Non-motorized water sports (select)
  • Selected international drinks
  • Snacks
  • Buffet breakfast, lunch and dinner
  • 4 accessible pool(s) at the property
  • 5 accessible bar(s) at the property
  • 5 accessible restaurant(s) at the property
  • Access to all services and facilities at the Barceló Maya Beach, Maya Caribe, Maya Colonial & Maya Tropical.
  • Service of a representative at destination
  • Honeymoon package
FAMILY COLLECTION INCLUSIONS *:
  • Children's entertainment and water park
  • Equipment for kids
  • Kids' Club (ages 4 to 12)
  • Free seat selection for kids (some restrictions may apply, as per company policy)
  • Dedicated family check-in at airport counter (package only) (available at main Canadian airports)
  • Priority check-in and boarding (package only)
  • Priority baggage handling (package only)
  • Accommodation for families of five or more
  • Babysitting service ($) (subject to availability)
  • Part of: little fish
  • Part of: big fun for big families
* Included with "Junior Suite Deluxe", "Family Junior Suite", "Pool View Junior Suite Deluxe Premium Club", "Oceanfront Junior Suite Deluxe Premium Club", "Oceanfront Suite Premium Club", "Junior Suite Deluxe Prestige Class", "Pool View Junior Suite Deluxe Premium Club Prestige Class" and "Oceanfront Junior Suite Deluxe Premium Club Prestige Class" only
PREMIUM CLUB INCLUSIONS *:
  • Late check-out (subject to availability)
  • Room service (24-hour)
  • Turn-down service
  • Bottle of sparkling wine in room upon arrival
  • Bottle of tequila in room upon arrival
  • Beach towels in room
  • Local phone calls (free of charge)
  • Exclusive check-in and check-out in private lounge
  • Concierge service
  • WiFi
  • Spa discount of 20% on spa services and beauty salon (some restrictions may apply)
  • À la carte dinners (unlimited)
* Included with "Pool View Junior Suite Deluxe Premium Club", "Oceanfront Junior Suite Deluxe Premium Club", "Oceanfront Suite Premium Club", "Presidential Suite Premium Club", "Pool View Junior Suite Deluxe Premium Club Prestige Class" and "Oceanfront Junior Suite Deluxe Premium Club Prestige Class" only
HONEYMOON PACKAGE INCLUSIONS :

Hotel only

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

GENERAL INCLUSIONS :
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners (unlimited, reservations required)
  • Daily activities program
  • Daily sports
  • Disco (admission and drinks included)
  • Domestic drinks (unlimited)
  • Evening entertainment
  • Introduction to scuba diving in pool (once/stay)
  • Live music
  • Mini-bar restocked daily (water, soft drinks and beer)
  • Non-motorized water sports (select)
  • Selected international drinks
  • Snacks
  • Buffet breakfast, lunch and dinner
  • 4 accessible pool(s) at the property
  • 5 accessible bar(s) at the property
  • 5 accessible restaurant(s) at the property
  • Access to all services and facilities at the Barceló Maya Beach, Maya Caribe, Maya Colonial & Maya Tropical.
  • Service of a representative at destination
  • Honeymoon package
FAMILY COLLECTION INCLUSIONS *:
  • Children's entertainment and water park
  • Equipment for kids
  • Kids' Club (ages 4 to 12)
  • Free seat selection for kids (some restrictions may apply, as per company policy)
  • Dedicated family check-in at airport counter (package only) (available at main Canadian airports)
  • Priority check-in and boarding (package only)
  • Priority baggage handling (package only)
  • Accommodation for families of five or more
  • Babysitting service ($) (subject to availability)
  • Part of: little fish
  • Part of: big fun for big families
* Included with "Junior Suite Deluxe", "Family Junior Suite", "Pool View Junior Suite Deluxe Premium Club", "Oceanfront Junior Suite Deluxe Premium Club", "Oceanfront Suite Premium Club", "Junior Suite Deluxe Prestige Class", "Pool View Junior Suite Deluxe Premium Club Prestige Class" and "Oceanfront Junior Suite Deluxe Premium Club Prestige Class" only
PREMIUM CLUB INCLUSIONS *:
  • Late check-out (subject to availability)
  • Room service (24-hour)
  • Turn-down service
  • Bottle of sparkling wine in room upon arrival
  • Bottle of tequila in room upon arrival
  • Beach towels in room
  • Local phone calls (free of charge)
  • Exclusive check-in and check-out in private lounge
  • Concierge service
  • WiFi
  • Spa discount of 20% on spa services and beauty salon (some restrictions may apply)
  • À la carte dinners (unlimited)
* Included with "Pool View Junior Suite Deluxe Premium Club", "Oceanfront Junior Suite Deluxe Premium Club", "Oceanfront Suite Premium Club", "Presidential Suite Premium Club", "Pool View Junior Suite Deluxe Premium Club Prestige Class" and "Oceanfront Junior Suite Deluxe Premium Club Prestige Class" only
HONEYMOON PACKAGE INCLUSIONS :

For travel between November 1, 2016 and October 31, 2017

Package

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

GENERAL INCLUSIONS :
  • Roundtrip transfers between airport and hotel (package only)
  • Roundtrip flight in Economy Class (package only)
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners (unlimited, reservations required)
  • Daily activities program
  • Daily sports
  • Disco (admission and drinks included)
  • Domestic drinks (unlimited)
  • Evening entertainment
  • Introduction to scuba diving in pool once per stay
  • Live music
  • Mini-bar restocked daily (water, soft drinks and beer)
  • Non-motorized water sports (select)
  • Selected international drinks
  • Snacks
  • Buffet breakfast, lunch and dinner
  • 4 accessible pool(s) at the property
  • 5 accessible bar(s) at the property
  • 5 accessible restaurant(s) at the property
  • Access to all services and facilities at the Barceló Maya Beach, Maya Caribe, Maya Colonial & Maya Tropical
  • Service of a representative at destination
  • Honeymoon package
DISTINCTION COLLECTION INCLUSIONS *:
  • Direct transfer between the airport and hotel (package only)
  • À la carte dinners (additional guaranteed reservations may apply)
  • Welcome cocktail upon arrival
  • Mini-bar restocked daily
  • Selected international drinks (unlimited)
  • Safety deposit box (free)
  • Cool Towel upon arrival
  • Bathrobes and slippers in room
  • Beach towels in room
* Included with "Junior Suite Deluxe Prestige Class", "Pool View Junior Suite Deluxe Premium Club Prestige Class" and "Oceanfront Junior Suite Deluxe Premium Club Prestige Class" only
FAMILY COLLECTION INCLUSIONS *:
  • Children's entertainment and water park
  • Equipment for kids
  • Kids' Club (ages 4 to 12)
  • Free seat selection for kids (some restrictions may apply, as per company policy)
  • Dedicated family check-in at airport counter (package only) available at main Canadian airports
  • Priority check-in and boarding (package only)
  • Priority baggage handling (package only)
  • Accommodation for families of five or more
  • Babysitting service ($) subject to availability
  • Part of: Little Fish
  • Part of: Big Fun for Big Families
* Included with "Junior Suite Deluxe", "Family Junior Suite", "Pool View Junior Suite Deluxe Premium Club", "Oceanfront Junior Suite Deluxe Premium Club", "Oceanfront Suite Premium Club", "Junior Suite Deluxe Prestige Class", "Pool View Junior Suite Deluxe Premium Club Prestige Class" and "Oceanfront Junior Suite Deluxe Premium Club Prestige Class" only
PRESTIGE CLASS INCLUSIONS *:
  • Direct transfer between the airport and hotel (package only)
  • WiFi in Maya Mall daily from 10 am to 1 pm
  • Concierge service
  • Welcome cocktail upon arrival
  • À la carte dinners (minimum 5 guaranteed à la carte dinners per week)
  • Beach towels in room
  • Bathrobes and slippers in room
  • Bottle of tequila in room upon arrival
  • Fresh fruit plate in room upon arrival
  • VIP room amenities
  • Mini-bar restocked daily (water, soft drinks and beer)
  • Safety deposit box
  • Spa discount of 15%
* Included with "Junior Suite Deluxe Prestige Class", "Pool View Junior Suite Deluxe Premium Club Prestige Class" and "Oceanfront Junior Suite Deluxe Premium Club Prestige Class" only
PREMIUM CLUB INCLUSIONS *:
  • Late check-out subject to availability
  • Room service 24-hour
  • Turn-down service
  • Bottle of sparkling wine in room upon arrival
  • Bottle of tequila in room upon arrival
  • Beach towels in room
  • Local phone calls free of charge
  • Exclusive check-in and check-out in private lounge
  • Concierge service
  • WiFi
  • Spa discount of 20% on spa services and beauty salon (some restrictions may apply)
  • À la carte dinners (unlimited)
* Included with "Pool View Junior Suite Deluxe Premium Club", "Oceanfront Junior Suite Deluxe Premium Club", "Oceanfront Suite Premium Club", "Presidential Suite Premium Club", "Pool View Junior Suite Deluxe Premium Club Prestige Class" and "Oceanfront Junior Suite Deluxe Premium Club Prestige Class" only
HONEYMOON PACKAGE INCLUSIONS :

Hotel only

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

GENERAL INCLUSIONS :
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners (unlimited, reservations required)
  • Daily activities program
  • Daily sports
  • Disco (admission and drinks included)
  • Domestic drinks (unlimited)
  • Evening entertainment
  • Introduction to scuba diving in pool once per stay
  • Live music
  • Mini-bar restocked daily (water, soft drinks and beer)
  • Non-motorized water sports (select)
  • Selected international drinks
  • Snacks
  • Buffet breakfast, lunch and dinner
  • 4 accessible pool(s) at the property
  • 5 accessible bar(s) at the property
  • 5 accessible restaurant(s) at the property
  • Access to all services and facilities at the Barceló Maya Beach, Maya Caribe, Maya Colonial & Maya Tropical
  • Service of a representative at destination
  • Honeymoon package
DISTINCTION COLLECTION INCLUSIONS *:
  • Direct transfer between the airport and hotel (package only)
  • À la carte dinners (additional guaranteed reservations may apply)
  • Welcome cocktail upon arrival
  • Mini-bar restocked daily
  • Selected international drinks (unlimited)
  • Safety deposit box (free)
  • Cool Towel upon arrival
  • Bathrobes and slippers in room
  • Beach towels in room
* Included with "Junior Suite Deluxe Prestige Class", "Pool View Junior Suite Deluxe Premium Club Prestige Class" and "Oceanfront Junior Suite Deluxe Premium Club Prestige Class" only
FAMILY COLLECTION INCLUSIONS *:
  • Children's entertainment and water park
  • Equipment for kids
  • Kids' Club (ages 4 to 12)
  • Free seat selection for kids (some restrictions may apply, as per company policy)
  • Dedicated family check-in at airport counter (package only) available at main Canadian airports
  • Priority check-in and boarding (package only)
  • Priority baggage handling (package only)
  • Accommodation for families of five or more
  • Babysitting service ($) subject to availability
  • Part of: Little Fish
  • Part of: Big Fun for Big Families
* Included with "Junior Suite Deluxe", "Family Junior Suite", "Pool View Junior Suite Deluxe Premium Club", "Oceanfront Junior Suite Deluxe Premium Club", "Oceanfront Suite Premium Club", "Junior Suite Deluxe Prestige Class", "Pool View Junior Suite Deluxe Premium Club Prestige Class" and "Oceanfront Junior Suite Deluxe Premium Club Prestige Class" only
PRESTIGE CLASS INCLUSIONS *:
  • Direct transfer between the airport and hotel (package only)
  • WiFi in Maya Mall daily from 10 am to 1 pm
  • Concierge service
  • Welcome cocktail upon arrival
  • À la carte dinners (minimum 5 guaranteed à la carte dinners per week)
  • Beach towels in room
  • Bathrobes and slippers in room
  • Bottle of tequila in room upon arrival
  • Fresh fruit plate in room upon arrival
  • VIP room amenities
  • Mini-bar restocked daily (water, soft drinks and beer)
  • Safety deposit box
  • Spa discount of 15%
* Included with "Junior Suite Deluxe Prestige Class", "Pool View Junior Suite Deluxe Premium Club Prestige Class" and "Oceanfront Junior Suite Deluxe Premium Club Prestige Class" only
PREMIUM CLUB INCLUSIONS *:
  • Late check-out subject to availability
  • Room service 24-hour
  • Turn-down service
  • Bottle of sparkling wine in room upon arrival
  • Bottle of tequila in room upon arrival
  • Beach towels in room
  • Local phone calls free of charge
  • Exclusive check-in and check-out in private lounge
  • Concierge service
  • WiFi
  • Spa discount of 20% on spa services and beauty salon (some restrictions may apply)
  • À la carte dinners (unlimited)
* Included with "Pool View Junior Suite Deluxe Premium Club", "Oceanfront Junior Suite Deluxe Premium Club", "Oceanfront Suite Premium Club", "Presidential Suite Premium Club", "Pool View Junior Suite Deluxe Premium Club Prestige Class" and "Oceanfront Junior Suite Deluxe Premium Club Prestige Class" only
HONEYMOON PACKAGE INCLUSIONS :
Rooms
  • For your comfort, each room offers :
  • Junior Suite Deluxe

    Part of
    Inclusions
    • 2015-2016
    • 2016-2017
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • 110/120 volts
    • Size of the room : 45 m²
    • Tropical View
    • Up to 5 people :
      • Maximum 4 adults
      • Maximum 2 children
    • Non-smoking room
    • 1 king-size bed or 2 double beds
    • Crib (on request)
    • Living area
    • Desk/Working area
    • Connecting room available on request
    • Balcony or terrace
    • Full bathroom
      • Shower : Rain
      • Bath type : Whirlpool
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • Iron & ironing board
    • Pillow menu
    • Telephone
    • FAMILY COLLECTION inclusions
    • Bathrobes and slippers in room
  • Family Junior Suite

    Part of
    Inclusions
    • 2015-2016
    • 2016-2017
    • Mini-bar
    • In-room safe
    • Satellite TV
    • 110/120 volts
    • Size of the room : 94 m²
    • Run of the house View
    • Up to 5 people :
      • Maximum 3 adults
      • Maximum 3 children
    • Non-smoking room
    • 1 king-size bed (1st room)
    • 2 twin beds and 1 sofa (2nd room)
    • Crib (on request)
    • Living area
    • Desk/Working area
    • Balcony or terrace
    • Full bathroom
      • Shower : Rain
      • Bath type : Regular
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • Iron & ironing board
    • Pillow menu
    • Room service
    • Telephone
    • FAMILY COLLECTION inclusions
    • Bathrobes and slippers in room
  • Pool View Junior Suite Deluxe Premium Club

    Part of
    Inclusions
    • 2015-2016
    • 2016-2017
    • PREMIUM CLUB INCLUSIONS ( 2015-2016)
    • PREMIUM CLUB INCLUSIONS ( 2016-2017)
    • Mini-bar
    • In-room safe
    • Satellite TV
    • 110/120 volts
    • Size of the room : 55 m²
    • Oceanfront
    • Up to 5 people :
      • Maximum 4 adults
      • Maximum 3 children
    • Non-smoking room
    • 1 king-size bed or 2 double beds
    • Crib (on request)
    • Living area
    • Desk/Working area
    • Connecting room available on request
    • Balcony or terrace
    • Full bathroom
      • Shower : Rain
      • Bath type : Regular
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • Iron & ironing board
    • Pillow menu
    • Room service
    • Telephone
    • FAMILY COLLECTION inclusions
    • PREMIUM CLUB inclusions
    • Bathrobes and slippers in room
    • Room service (24-hour)
  • Oceanfront Junior Suite Deluxe Premium Club

    Part of
    Inclusions
    • 2015-2016
    • 2016-2017
    • PREMIUM CLUB INCLUSIONS ( 2015-2016)
    • PREMIUM CLUB INCLUSIONS ( 2016-2017)
    • Mini-bar
    • In-room safe
    • Satellite TV
    • 110/120 volts
    • Size of the room : 45 m²
    • Oceanfront
    • Up to 5 people :
      • Maximum 4 adults
      • Maximum 3 children
    • Non-smoking room
    • 1 king-size bed or 2 double beds
    • Crib (on request)
    • Living area
    • Desk/Working area
    • Connecting room available on request
    • Balcony or terrace
    • Full bathroom
      • Shower : Rain
      • Bath type : Regular
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • Iron & ironing board
    • Pillow menu
    • Room service
    • Telephone
    • FAMILY COLLECTION inclusions
    • PREMIUM CLUB inclusions
    • Bathrobes and slippers in room
    • Room service (24-hour)
  • Oceanfront Suite Premium Club

    Part of
    Inclusions
    • 2015-2016
    • 2016-2017
    • PREMIUM CLUB INCLUSIONS ( 2015-2016)
    • PREMIUM CLUB INCLUSIONS ( 2016-2017)
    • Mini-bar
    • In-room safe
    • Satellite TV
    • 110/120 volts
    • Size of the room : 127 m²
    • Oceanfront
    • Up to 3 people :
      • Maximum 3 adults
      • Maximum 1 children
    • Non-smoking room
    • 1 king-size bed
    • Crib (on request)
    • Closed living room
    • Desk/Working area
    • Balcony or terrace
    • Full bathroom
      • Shower : Rain
      • Bath type : Regular
    • Whirlpool in room
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • Iron & ironing board
    • Pillow menu
    • Room service
    • Telephone
    • FAMILY COLLECTION inclusions
    • PREMIUM CLUB inclusions
    • Bathrobes and slippers in room
    • Room service (24-hour)
  • Presidential Suite Premium Club

    Inclusions
    • PREMIUM CLUB INCLUSIONS ( 2015-2016)
    • PREMIUM CLUB INCLUSIONS ( 2016-2017)
    • Mini-bar
    • In-room safe
    • Satellite TV
    • 110/120 volts
    • Size of the room : 180 m²
    • Run of the house View
    • Up to 2 people :
      • Maximum 2 adults
    • Non-smoking room
    • Bedroom with closed door
    • 1 king-size bed
    • Crib (on request)
    • Closed living room
    • Dining area
    • Desk/Working area
    • Connecting room available on request
    • Terrace
    • Full bathroom
      • Shower : Rain
      • Bath type : Whirlpool
    • Whirlpool in room
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • Iron & ironing board
    • Pillow menu
    • Room service
    • Telephone
    • PREMIUM CLUB inclusions
    • Bathrobes and slippers in room
    • Room service (24-hour)
    • Bath amenities
  • Junior Suite Deluxe Prestige Class

    Part of
    Inclusions
    • 2016-2017
    • 2015-2016
    • 2016-2017
    • PRESTIGE CLASS INCLUSIONS ( 2016-2017)
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • 110/120 volts
    • Size of the room : 45 m²
    • Tropical View
    • Up to 5 people :
      • Maximum 4 adults
      • Maximum 2 children
    • Non-smoking room
    • 1 king-size bed or 2 double beds
    • Crib (on request)
    • Living area
    • Desk/Working area
    • Connecting room available on request
    • Balcony or terrace
    • Full bathroom
      • Shower : Rain
      • Bath type : Whirlpool
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • Iron & ironing board
    • Pillow menu
    • Telephone
    • FAMILY COLLECTION inclusions
    • DISTINCTION COLLECTION inclusions
    • PRESTIGE CLASS inclusions
    • Bathrobes and slippers in room
  • Pool View Junior Suite Deluxe Premium Club Prestige Class

    Part of
    Inclusions
    • 2016-2017
    • 2015-2016
    • 2016-2017
    • PRESTIGE CLASS INCLUSIONS ( 2016-2017)
    • PREMIUM CLUB INCLUSIONS ( 2015-2016)
    • PREMIUM CLUB INCLUSIONS ( 2016-2017)
    • Mini-bar
    • In-room safe
    • Satellite TV
    • 110/120 volts
    • Size of the room : 55 m²
    • Oceanfront
    • Up to 5 people :
      • Maximum 4 adults
      • Maximum 3 children
    • Non-smoking room
    • 1 king-size bed or 2 double beds
    • Crib (on request)
    • Living area
    • Desk/Working area
    • Connecting room available on request
    • Balcony or terrace
    • Full bathroom
      • Shower : Rain
      • Bath type : Regular
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • Iron & ironing board
    • Pillow menu
    • Room service
    • Telephone
    • FAMILY COLLECTION inclusions
    • DISTINCTION COLLECTION inclusions
    • PRESTIGE CLASS inclusions
    • PREMIUM CLUB inclusions
    • Bathrobes and slippers in room
    • Room service (24-hour)
  • Oceanfront Junior Suite Deluxe Premium Club Prestige Class

    Part of
    Inclusions
    • 2016-2017
    • 2015-2016
    • 2016-2017
    • PRESTIGE CLASS INCLUSIONS ( 2016-2017)
    • PREMIUM CLUB INCLUSIONS ( 2015-2016)
    • PREMIUM CLUB INCLUSIONS ( 2016-2017)
    • Mini-bar
    • In-room safe
    • Satellite TV
    • 110/120 volts
    • Size of the room : 45 m²
    • Oceanfront
    • Up to 5 people :
      • Maximum 4 adults
      • Maximum 3 children
    • Non-smoking room
    • 1 king-size bed or 2 double beds
    • Crib (on request)
    • Living area
    • Desk/Working area
    • Connecting room available on request
    • Balcony or terrace
    • Full bathroom
      • Shower : Rain
      • Bath type : Regular
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • Iron & ironing board
    • Pillow menu
    • Room service
    • Telephone
    • FAMILY COLLECTION inclusions
    • DISTINCTION COLLECTION inclusions
    • PRESTIGE CLASS inclusions
    • PREMIUM CLUB inclusions
    • Bathrobes and slippers in room
    • Room service (24-hour)
Sports / Activities

Sports

  • Archery
  • Basketball
  • Golf course nearby ($)
  • Jetski ($)
  • Kayaking
  • Motorized water sports ($)
  • Non-motorized water sports ($)
  • Snorkeling
  • Soccer
  • Volleyball
  • Waterpolo
  • Windsurfing
  • Tennis
    • 4 tennis court(s)
    • Night Tennis ($)
    • Tennis Pro ($)

Activities

  • Aquacycle
  • Bicycles
  • Bingo
  • Board games
  • Catamaran ($)
  • Dance lessons
  • Darts
  • Fitness center
  • Games room
  • Giant chess board
  • Introduction to scuba diving in pool ($)
  • Jacuzzi
  • Mini-golf
  • Parasailing ($)
  • Pedal boats ($)
  • Ping-pong
  • Scuba Diving
  • Spanish lessons
  • Video games
Internet

WiFi available in :

    • Lobby ($)

Internet for Business ($)

Family Collection
Fun for Kids and Kids at Heart

When we think of our fondest childhood memories, family holidays immediately spring to mind. We know how precious these moments are, and that is why we have compiled our Family Collection, designed to help you plan the perfect family getaway in the sun.

WHO ARE YOU TRAVELLING WITH?

CHILDREN UP TO AGE 3
FOR THE LITTLE ONES
With babies and kids’ clubs, mini-shows and wading pools, these hotels have thought of your little ones so you can maximize your fun!

CHILDREN AGED 4 TO 11
LITTLE FISH
Like fish in the sea, your kids will make a splash all day long in these hotels boasting water games, aqua parks, pools with slides and fun-filled kids’ clubs.

TEENS AGED 12 TO 16
COOL FOR TEENS
With surf simulators to ride the waves, game rooms to hang out in and discos to dance to their favourite tunes, your teens will never run out of things to do!

SWIM FANS
WAVES OF FUN
These hotels boast water parks and surf simulators, for hours of aqua fun for the whole family!

JUST YOU AND THE KIDS
SINGLE PARENTS
Moms or dads travelling alone with children under 13 can benefit from reduced rates at these hotels or even free stays for kids.

3 OR MORE KIDS
BIG FUN FOR BIG FAMILIES
Families of 5 or more can benefit from adjoining or larger rooms so they can enjoy quality time together, in total comfort.

GRANDPA AND GRANDMA TOO!
MULTI-GENERATIONAL VACATIONS
Luxurious suites of exceptional comfort and a myriad of services at your fingertips to unite all the generations of your tight-knit family.

To find out if this hotel meets the needs of your family, please refer to "Family Collection" Inclusions in the "Inclusions" section.  
May be available with some room categories, according to the property
Distinction Collection
Pampered Perks

In an all-inclusive paradise, all packages are not created equal. The proof: our Distinction Collection offers exclusive benefits that will make your sun holidays even brighter! So why deprive yourself of all these pampered perks?

Benefits exclusive to Transat * 
DIRECT ROUNDTRIP TRANSFERS between airport and hotel ** 
ADDITIONAL GUARANTEED reservations at à la carte restaurants
FREE WIFI in the lobby *** 
MINI-BAR stocked daily
UNLIMITED international drinks
FREE in-room safe

YOU’LL ALSO ENJOY…
Welcome cocktail and cold towel upon arrival
Beach towels, bathrobes and slippers in the room
Bottle of wine or local specialty in the room upon arrival
Concierge service
Turn-down service Golf or spa discounts

* Some inclusions may vary by resort. See hotel inclusions for details.
** Not available at the Meliá Cayo Guillermo.
*** One hour or more per day (may vary by resort).
 

May be available with some room categories, according to the property
Available for season 2016-2017
Restaurants / Bars
  • This information is for informational purposes only and can change depending of the occupancy and season.
    • Disco
  • Restaurant(s)
    • Mirador Buffet (international)
      Image bar
      • Breakfast : Buffet Restaurant
      • Lunch : Buffet Restaurant
      • Dinner : Buffet Restaurant
      • Air conditioning
      • Evening dress code: Casual
      • High chairs available
      • Smoking area
    • La Hacienda Buffet (mexican)
      Image bar
      • Breakfast : Buffet Restaurant
      • Lunch : Buffet Restaurant
      • Dinner : Buffet Restaurant
      • Air conditioning
      • Evening dress code: Casual
      • High chairs available
      • Smoking area
    • Rodizzio
      Image bar
      • Dinner : À la Carte Brazilian
      • Reservation required
      • Air conditioning
      • Evening dress code: Formal
      • High chairs available
      • Smoking area
    • Brasserie
      Image bar
      • Dinner : À la Carte French
      • Reservation required
      • Evening dress code: Formal
      • High chairs available
      • Smoking area
    • Caribe
      Image bar
      • Dinner : À la Carte Caribbean
      • Reservation required
      • Air conditioning
      • Evening dress code: Formal
      • High chairs available
      • Smoking area
    • Coral
      Image bar
      • Lunch : Snack Bar
      • Dinner : Snack Bar
      • Air conditioning
      • Evening dress code: Casual
      • High chairs available
  • Bar(s)
    • Carey
      Image bar
      • Location : Lobby
      • Opening time : 00:00
      • Closing time : 00:00
      • Local drinks
      • International drinks ($)
    • Theatre Bar
      Image bar
      • Location : Theatre
      • Opening time : 18:30
      • Closing time : 00:00
      • Local drinks
      • International drinks ($)
    • Pool Bar Coco
      Image bar
      • Location : Pool
      • Opening time : 09:00
      • Closing time : 19:00
      • Local drinks
      • International drinks ($)
    • A La Carte Bar Lounge
      Image bar
      • Lounge
      • Opening time : 18:30
      • Closing time : 22:30
      • Local drinks
      • International drinks ($)
    • Pool Bar Cielo
      Image bar
      • Location : Pool
      • Opening time : 09:00
      • Closing time : 19:00
      • Local drinks
      • International drinks ($)
Kids
  • Kids' Club (ages 4 to 12)
  • Playground
  • Water park
  • Babysitting ($)
  • High chair available at the restaurants
Golf 1
  • There’s nothing like a good game of golf to get you in the vacation spirit, so here's some information on nearby golf course(s) offering advantageous rates locally ($).

    This information is for informational purposes only and is subject to change.

Puerto Aventuras Golf Club

Designed by Thomas Leman
Puerto Aventura
529844735109
529844735008
info@puertoaventuras.com
  • Golf Course near the property
  • 9 holes
  • Driving range ($)
  • Lockers ($)
  • Par 72
  • 3,206 yards
  • Pre-reserved tee times available
  • Formal dress code
  • Putting green
  • Teaching pro ($)
  • Club house ($)
  • Pro shop ($)
Scuba Diving

Services ($)

  • Introduction to scuba diving in pool ($)
  • Scuba diving centre on site
Spa

Services ($)

  • Massage
Wedding / Honeymoon

Free honeymoon package

  • Free honeymoon package
    To be eligible for the honeymoon package, newlyweds must advise at the time of booking and present their proof of wedding, dated within the last month, upon arrival at the hotel.

Wedding package ($)

  • Exclusive Transat Holidays Wedding Packages ($)
    For more than twenty years, Transat Holidays has been helping couples achieve their dream of an exotic wedding. We’ve crafted three distinct, affordable wedding packages (Joy, Bliss, Euphoria). Simpler and more straightforward than ever, each one includes everything you need for the ceremony and the reception. Those packages are available for groups of 12 or more.

Honeymoon package ($)

Eco-responsible

Earth Check

EarthCheck, managed and owned by EC3 Global, is an international environmental benchmarking and certification program designed specifically for the travel and tourism industry. The EarthCheck program is built on Agenda 21 principles and is now delivered in over 70 countries across the globe.
Special offers
  • Resort Credit (2015-2016)

  • Resort Credit (2016-2017)

Ratings
0000) 4594 Review(s)
TripAdvisor rating
0000)
TripAdvisor rating : Last 3 reviews

Great family resort 0000¼ July 25, 2016

  • We loved this place except for a few things. Rooms were clean and updated. Beds were comfy but the sheets were rough. Facilities were beautiful. Food was just okay. Not enough personnel on staff...
  • A TripAdvisor Member

PERFECT PARADISE ON EARTH 00000 July 25, 2016

  • This is the third time we have chosen this Barceló property for our vacation. We have entrusted our limited vacation time to Barceló at this location as well as others. This time we brought our...
  • BOO70

Family and friends 2016 00000 July 25, 2016

  • One of the most beautiful resorts that I have ever visited. I would visit again and again. Service, stay, and food all were great. Words cant explain the beauty and the experience.The beaches,pools...
  • Teedub36
Transat rating 88888

Hotel Ranking Descriptions

★★★★★ A luxury resort offering first-class accommodation along with a very wide range of services and facilities.
★★★★ A superior resort offering a high standard of accommodation along with a wide array of services and facilities.
★★★ An intermediate resort offering a good price/quality ratio along with pleasant accommodation and various services.
★★ A standard resort offering comfortable accommodation and basic services.