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The BlueBay Grand Esmeralda is a popular beachfront resort located approximately 8 km from Playa del Carmen and 50 km from the Cancun airport.
Hotel details
Important information
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  • Note that the flight may land at an airport other than the one associated to your destination. Be sure to review this information at the time of booking.
About your Hotel
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Hotel Location

  • Approximately 50 km from Cancun International Airport
  • Beachfront
  • Close to a park/nature reserve
  • Close to an attraction/town/historical site
  • Area: Playa del Carmen

Hotel Description

  • 979 rooms
  • 8 building(s) of 3 storey(s)
  • Elevator

Services

  • Parking available at the hotel
  • 3 pool(s)
  • 9 restaurant(s)
  • 6 bar(s)
  • 24h drinks
  • Fitness center
  • Playground
  • Internet business center ($)
  • Evening entertainment
  • Convenience Store ($)
  • Spa ($)
  • Doctor on site ($)
  • Laundry services ($)
  • 2 tennis court(s)
  • Not accessible for people with restricted mobility
  • WiFi available in :
    • Lobby
    • Room
  • Nurse on site ($)
  • Currency exchange ($)
  • ATM ($)
  • Shuttle service throughout the resort
  • Check-in time : 3:00 PM
  • Check-out time : 12:00 PM
  • Shopping centre ($)
  • Scuba diving ($)
  • Mini-disco
  • Babysitting ($)
  • Golf course nearby ($)
  • Gift shop ($)
  • Minimum age to check in without an adult : 18 years old
  • Convention centre ($)
  • Beauty salon ($)

Beach

  • Private beach
  • Beach Club on site
  • Lounge chairs
  • Palapas

Hotel Contact Information

  • BlueBay Grand Esmeralda 4.5*
  • Carretera Chutumal-Puerto Juarez, Km 300. Municipio Solidaridad Playa Del Carmen, Quintana Roo 77710, Mexico
  • Tel.: 9848774500
  • Fax : 9848774512
  • Email : reservas2.bbge@bluebayresorts.com
Inclusions
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For travel between November 1, 2016 and October 31, 2017

Package

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

GENERAL INCLUSIONS :
  • Roundtrip transfers between airport and hotel (package only)
  • Roundtrip flight in Economy Class (package only)
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners (unlimited, reservations required), 3 guaranteed reservations/week
  • Daily activities program
  • Daily sports
  • Domestic drinks (unlimited, 24-hour)
  • Evening entertainment
  • Gala dinner on Dec. 24 & 31
  • Live music
  • Non-motorized water sports (select)
  • Select international brand drinks (unlimited, 24-hour)
  • Snacks
  • Waiter service at the pool & at the beach
  • WiFi (1 device per room, extra devices are at an extra charge)
  • Buffet breakfast, lunch and dinner
  • Service of a representative at destination
  • Wedding package
  • Honeymoon package
WEDDING PACKAGE INCLUSIONS :
HONEYMOON PACKAGE INCLUSIONS :

HOTEL ONLY

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

GENERAL INCLUSIONS :
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners (unlimited, reservations required), 3 guaranteed reservations/week
  • Daily activities program
  • Daily sports
  • Domestic drinks (unlimited, 24-hour)
  • Evening entertainment
  • Gala dinner on Dec. 24 & 31
  • Live music
  • Non-motorized water sports (select)
  • Select international brand drinks (unlimited, 24-hour)
  • Snacks
  • Waiter service at the pool & at the beach
  • WiFi (1 device per room, extra devices are at an extra charge)
  • Buffet breakfast, lunch and dinner
  • Service of a representative at destination
  • Wedding package
  • Honeymoon package
WEDDING PACKAGE INCLUSIONS :
HONEYMOON PACKAGE INCLUSIONS :
Rooms
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  • For your comfort, each room offers :
  • Emerald Jacuzzi Suite > Ø

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • 110/120 volts
    • Size of the room : 65 m²
    • Run of the house View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • Non-smoking room
    • 1 king-size bed and 1 sofa
    • 1 sofa bed in the living area
    • Extra bed (on request)
    • Crib (on request)
    • Living area
    • Desk/Working area
    • Terrace
    • Full bathroom
      • Shower : Regular
      • Bath type : Regular
    • Whirlpool on balcony
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • Room service ($)
    • Telephone
    • WiFi ( 2 devices per room)
    • Bathrobes
  • Emerald Swim-Up Suite > Ø

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • 110/120 volts
    • Size of the room : 65 m²
    • Garden View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • Non-smoking room
    • 1 king-size bed
    • 1 sofa bed in the living area
    • Crib (on request)
    • Living area
    • Desk/Working area
    • Terrace
    • Full bathroom
      • Shower : Regular
      • Bath type : Regular
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Room service ($)
    • Telephone
    • WiFi (2 devices per room)
  • Room Garden View > Ø

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • 110/120 volts
    • Size of the room : 35 m²
    • Garden View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • Non-smoking room
    • 1 king-size bed or 2 double beds
    • Extra bed (on request)
    • Crib (on request)
    • Desk/Working area
    • Connecting room available on request
    • Balcony or terrace
    • Bathroom with shower only
      • Shower : Regular
    • Individual air-conditioning
    • Ceiling fan
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Room service ($)
    • Telephone
    • SOLO COLLECTION inclusions
    • EVEN MORE inclusions
    • WiFi (1 device per room)
  • Room Ocean View > Ø

    • WiFi
    • In-room safe
    • Flat screen cable TV
    • 110/120 volts
    • Size of the room : 35 m²
    • Ocean View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • Non-smoking room
    • 1 king-size bed or 2 double beds
    • Crib (on request)
    • Desk/Working area
    • Connecting room available on request
    • Balcony or terrace
    • Bathroom with shower only
      • Shower : Regular
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Room service ($)
    • Telephone
    • EVEN MORE inclusions
    • WiFi (1 device per room)
Sports / Activities
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Sports

  • Archery
  • Fishing ($)
  • Golf course nearby ($)
  • Kayaking
  • Motorized water sports ($)
  • Non-motorized water sports
  • Racquetball ($)
  • Sailing ($)
  • Soccer ($)
  • Squash ($)
  • Tennis
    • 2 tennis court(s)
  • Water skiing ($)
  • Waterpolo
  • Windsurfing ($)

Activities

  • Aquafitness
  • Bicycles ($)
  • Catamaran ($)
  • Fitness center
  • Giant chess board
  • Hiking trail ($)
  • Horseback riding nearby ($)
  • Karaoke
  • Ping-pong
  • Pool tables
  • Scuba Diving ($)
  • Spanish lessons
  • Yoga
Internet
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WiFi available in :

  • Lobby
  • Room

Internet for Business ($)

Free WiFi (1 device per room)
Restaurants / Bars
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  • This information is for informational purposes only and can change depending of the occupancy and season.
    • 24h drinks
  • Restaurant(s)

    • Jaal-Ha
      Image bar
      • Breakfast : Buffet Restaurant
      • Lunch : Buffet Restaurant
      • Evening dress code: Casual
      • High chairs available
    • Festival
      Image bar
      • Breakfast : Buffet Restaurant
      • Lunch : Buffet Restaurant
      • Dinner : Buffet Restaurant
      • Air conditioning
      • Evening dress code: Casual
      • High chairs available
    • Don Isi
      Image bar
      • Dinner : À la Carte Mexican
      • Reservation required
      • Air conditioning
      • Evening dress code: Semi-formal
      • High chairs available
    • Di Rossi
      Image bar
      • Dinner : À la Carte Italian
      • Reservation required
      • Air conditioning
      • Evening dress code: Semi-formal
      • High chairs available
    • L'Atelier
      Image bar
      • Dinner : À la Carte French
      • Reservation required
      • Air conditioning
      • Evening dress code: Semi-formal
      • High chairs available
    • Oriental
      Image bar
      • Dinner : À la Carte Oriental
      • Reservation required
      • Air conditioning
      • Evening dress code: Semi-formal
      • High chairs available
    • Steak House
      Image bar
      • Dinner : À la Carte Steakhouse
      • Reservation required
      • Air conditioning
      • Evening dress code: Semi-formal
      • High chairs available
    • Seafood
      Image bar
      • Dinner : À la Carte Seafood
      • Reservation required
      • Air conditioning
      • Evening dress code: Semi-formal
      • High chairs available
    • Snack
      Image bar
      • Breakfast : Snack Bar
      • Lunch : Snack Bar
      • Evening dress code: Casual
      • High chairs available
  • Bar(s)

    • Black & White
      Image bar
      • 24-Hour Bar
      • Opening time : 00:00
      • Closing time : 00:00
      • Local drinks
      • International drinks
    • Lounge Bar
      Image bar
      • Lounge
      • Opening time : 18:00
      • Closing time : 23:00
      • Local drinks
      • International drinks
    • Swings Bar
      Image bar
      • Location : Pool
      • Opening time : 09:00
      • Closing time : 01:00
      • Local drinks
      • International drinks
    • Theatre
      Image bar
      • Location : Theatre
      • Opening time : 18:00
      • Closing time : 23:00
      • Local drinks
      • International drinks
    • Bar at the Snack
      Image bar
      • Snack
      • Opening time : 07:00
      • Closing time : 23:00
      • Local drinks
      • International drinks
    • Privilege Bar
      Image bar
      • Opening time : 09:00
      • Closing time : 01:00
      • Local drinks
      • International drinks
Kids
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  • Kids' Club (ages 2 to 12)
  • 1 kids pool(s)
  • Playground
  • Mini-disco
  • Babysitting ($)
  • High chair available at the restaurant(s)

Notes

Kids pool has water slides, video games available.
Golf 1
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  • There’s nothing like a good game of golf to get you in the vacation spirit, so here's some information on nearby golf course(s) offering advantageous rates locally ($).

    This information is for informational purposes only and is subject to change.

Grand Coral Riviera Maya Golf Course

Designed by Nick Price
Carretera Federal 307, Km. 294 77710 - Playa del Carmen Riviera
529841096020
  • Golf Course near the property
  • 18 holes
  • Driving range ($)
  • Lockers ($)
  • Par 71
  • 7043 yards
  • Formal dress code
  • Putting green
  • Teaching pro ($)
  • Club house ($)
  • Chipping green
Scuba Diving
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Services ($)

  • Scuba diving centre on site
Spa
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Services ($)

  • Body Treatments
  • Massage

Notes

Temazcal ($)
Wedding / Honeymoon
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Free wedding Package

Free honeymoon package

  • To be eligible for the honeymoon package, newlyweds must make the request at the time of booking and present a proof of marriage dating back no more than one month upon check-in at the hotel.
     
    “YOU & ME”
    Tropical fruit platter in room upon arrival
    Embroidered bathrobes and slippers in room
    Flower petals upon arrival
    Champagne breakfast in bed

    Bookings must be made in advance with guest services.
    Conditions: Minimum 7-night stay required in any room category. Wedding certificate required.

Wedding package ($)

Special offers
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  • No Single Supplement (2016-2017)

Ratings
000)¼ 7795 Review(s)
TripAdvisor rating
000)¼
TripAdvisor rating : Last 3 reviews
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Great Visit! 000¼¼ July 25, 2016

  • This was my very first time to Mexico, and obviously to this resort. The Good- staff was very friendly, clean resort, bathroom was beautiful for such a great price!!! Luis that works at the Black...
  • 715ashh

We had a great time! 0000¼ July 25, 2016

  • All in all, we had a great time but not sure if we would go back. Very, Very well worth it for a large family or group on a mid range budget. I wouldn't go back if it were just me and the wife...
  • tedster

Blue Bay is an aging property 000¼¼ July 25, 2016

  • Screw Bee Do says it's a 3.5 star resort. Search YouTube for my complete review. The property is aging. The rooms feel old. The pool needs to be re-tiled. Aside from the entrance structure and...
  • Traveling_Ted_411
Transat rating
8888*
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Hotel Ranking Descriptions

★★★★★ A luxury resort offering first-class accommodation along with a very wide range of services and facilities.
★★★★ A superior resort offering a high standard of accommodation along with a wide array of services and facilities.
★★★ An intermediate resort offering a good price/quality ratio along with pleasant accommodation and various services.
★★ A standard resort offering comfortable accommodation and basic services.