The El Dorado Maroma a Gourmet Inclusive Resort Hotel in Riviera Maya is directly on Maroma Beach, approximately 3 km from Playa del Carmen and 53 km from the Cancun airport.
Hotel details
Minimum age
  • Full hotel
  • Minimum age required : 16
Important information
  • Transat has made all reasonable efforts to ensure the accuracy of its product information, promotions, photos, layouts and videos; however, please note that changes may occur at any moment without notice.
  • Note that the flight may land at an airport other than the one associated to your destination. Be sure to review this information at the time of booking.

Mandatory Information: New Service

  • September 15, 2015:

    Please note that international phone calls are now complimentary as of October 1st, 2015.

Brochure Erratum(s)

  • Please take note of the following change in our 2015-2016 brochure. 
     
    July 29, 2015:
    Wi-Fi is free in all areas of the resort.
About your Hotel

Hotel Location

  • Approximately 53 km from Cancun International Airport
  • Beachfront
  • Close to a park/nature reserve
  • Close to an attraction/town/historical site
  • Area: Playa Maroma

Hotel Description

  • Minimum age required - Full hotel
  • 99 rooms
  • 1 building(s) of 4 storey(s)

Services

  • Parking available at the hotel
  • 2 pool(s)
  • 4 restaurant(s)
  • 3 bar(s)
  • Fitness center
  • Evening entertainment
  • Live music
  • Spa ($)
  • Laundry services ($)
  • Not accessible for people with restricted mobility
  • WiFi available in :
    • The entire complex
  • Nurse on site ($)
  • Currency exchange ($)
  • Check-in time : 3:00 PM
  • Check-out time : 12:00 PM
  • Scuba diving ($)
  • Golf course nearby ($)
  • Jewellery store ($)
  • Gift shop ($)
  • Minimum age to check in without an adult : 16 years old
  • Convention centre ($)
  • Beauty salon ($) ($)
  • Car Rental ($)

Beach

  • Lounge chairs
  • Bali Beds

Hotel Contact Information

    El Dorado Maroma a Gourmet Inclusive Resort, by Karisma 5*

  • Carretera Cancun - Tulum km 55.3 77710 Playa del Carmen Quintana Roo Mexico
  • Tel.: 9842063470
  • Fax : 9842069471
  • Email : info@eldoradomaroma.com
Inclusions

For travel between November 1, 2015 and October 31, 2016

Package

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

GENERAL INCLUSIONS :
  • Roundtrip transfers between airport and hotel (package only)
  • Roundtrip flight in Economy Class (package only)
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte breakfast, lunch and dinner (unlimited, no reservations required)
  • Butler service at the beach
  • Daily activities program
  • Daily sports
  • Domestic drinks (unlimited)
  • Evening entertainment
  • Mini-bar restocked daily (water, soft drinks and beer)
  • Non-motorized water sports (select)
  • Premium brand drinks (unlimited)
  • Room service (24-hour)
  • Select international brand drinks (unlimited)
  • Welcome cocktail upon arrival
  • WiFi (free)
  • Buffet breakfast, lunch and dinner (daily)
  • Service of a representative at destination
  • Honeymoon package
HONEYMOON PACKAGE INCLUSIONS :

Hotel only

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

GENERAL INCLUSIONS :
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte breakfast, lunch and dinner (unlimited, no reservations required)
  • Butler service at the beach
  • Daily activities program
  • Daily sports
  • Domestic drinks (unlimited)
  • Evening entertainment
  • Mini-bar restocked daily (water, soft drinks and beer)
  • Non-motorized water sports (select)
  • Premium brand drinks (unlimited)
  • Room service (24-hour)
  • Select international brand drinks (unlimited)
  • Welcome cocktail upon arrival
  • WiFi (free)
  • Buffet breakfast, lunch and dinner (daily)
  • Service of a representative at destination
  • Honeymoon package
HONEYMOON PACKAGE INCLUSIONS :

For travel between November 1, 2016 and October 31, 2017

Package

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

GENERAL INCLUSIONS :
  • Roundtrip transfers between airport and hotel (package only)
  • Roundtrip flight in Economy Class (package only)
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte breakfast, lunch and dinner (unlimited, no reservations required)
  • Butler service at the beach
  • Daily activities program
  • Daily sports
  • Domestic drinks (unlimited)
  • Evening entertainment
  • Mini-bar restocked daily (water, soft drinks and beer)
  • Non-motorized water sports (select)
  • Premium brand drinks (unlimited)
  • Room service 24-hour
  • Select international brand drinks (unlimited)
  • Welcome cocktail upon arrival
  • WiFi
  • Buffet breakfast, lunch and dinner daily
  • Service of a representative at destination
  • Honeymoon package
ADULTS COLLECTION INCLUSIONS :
  • Part of: Zen Vibes
HONEYMOON PACKAGE INCLUSIONS :

Hotel only

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

GENERAL INCLUSIONS :
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte breakfast, lunch and dinner (unlimited, no reservations required)
  • Butler service at the beach
  • Daily activities program
  • Daily sports
  • Domestic drinks (unlimited)
  • Evening entertainment
  • Mini-bar restocked daily (water, soft drinks and beer)
  • Non-motorized water sports (select)
  • Premium brand drinks (unlimited)
  • Room service 24-hour
  • Select international brand drinks (unlimited)
  • Welcome cocktail upon arrival
  • WiFi
  • Buffet breakfast, lunch and dinner daily
  • Service of a representative at destination
  • Honeymoon package
ADULTS COLLECTION INCLUSIONS :
  • Part of: Zen Vibes
HONEYMOON PACKAGE INCLUSIONS :
Rooms
  • For your comfort, each room offers :
  • Mi Hotelito Beachfront Suite

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Beachfront
    • Up to 2 people :
      • Maximum 2 adults
    • Non-smoking room
    • 1 king-size bed
    • Living area
    • Desk/Working area
    • Some rooms with balcony or terrace
    • Full bathroom
      • Shower : Regular
      • Bath type : Regular
    • Individual air-conditioning
    • CD/DVD player
    • Ceiling fan
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Long-distance calls included
    • Room service
    • Telephone
    • WiFi
    • Bathrobes
  • Infinity Pool Jacuzzi Suite

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Beachfront
    • Up to 3 people :
      • Maximum 3 adults
    • Non-smoking room
    • 1 king-size bed
    • Extra bed (on request)
    • Living area
    • Desk/Working area
    • Terrace
    • Full bathroom
      • Shower : Regular
      • Bath type : Whirlpool
    • Whirlpool in room
    • Individual air-conditioning
    • CD/DVD player
    • Ceiling fan
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Long-distance calls included
    • Room service
    • Telephone
    • WiFi
    • Bathrobes
    • Private plunge pool
  • Honeymoon Suite

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Beachfront
    • Up to 3 people :
      • Maximum 3 adults
    • Non-smoking room
    • 1 king-size bed
    • Extra bed (on request)
    • Living area
    • Desk/Working area
    • Terrace
    • Full bathroom
      • Shower : Regular
      • Bath type : Whirlpool
    • Whirlpool in room
    • Individual air-conditioning
    • CD/DVD player
    • Ceiling fan
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Long-distance calls included
    • Room service
    • Telephone
    • WiFi
    • Bathrobes
  • Swim Up Jacuzzi Suite

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Run of the house View
    • Up to 3 people :
      • Maximum 3 adults
    • Non-smoking room
    • 1 king-size bed
    • Extra bed (on request)
    • Living area
    • Desk/Working area
    • Terrace
    • Full bathroom
      • Shower : Regular
      • Bath type : Whirlpool
    • Whirlpool in room
    • Individual air-conditioning
    • CD/DVD player
    • Ceiling fan
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Long-distance calls included
    • Room service
    • Telephone
    • WiFi
    • Bathrobes
    • Direct access to a unique lazy river that connects to the main pool
  • Jacuzzi Junior Suite

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Run of the house View
    • Up to 2 people :
      • Maximum 2 adults
    • Non-smoking room
    • 1 king-size and 2 double beds
    • Living area
    • Desk/Working area
    • Terrace
    • Full bathroom
      • Shower : Regular
      • Bath type : Whirlpool
    • Whirlpool in room
    • Individual air-conditioning
    • CD/DVD player
    • Ceiling fan
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Long-distance calls included
    • Room service
    • Telephone
    • WiFi
    • Bathrobes
  • Jacuzzi Junior Suite Ocean Front

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Oceanfront
    • Up to 2 people :
      • Maximum 2 adults
    • Non-smoking room
    • 1 king-size bed
    • Living area
    • Desk/Working area
    • Terrace
    • Full bathroom
      • Shower : Regular
      • Bath type : Whirlpool
    • Whirlpool in room
    • Individual air-conditioning
    • CD/DVD player
    • Ceiling fan
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Long-distance calls included
    • Room service
    • Telephone
    • WiFi
    • Bathrobes
  • 1-Bedroom Suite Oceanfront

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Oceanfront
    • Up to 2 people :
      • Maximum 2 adults
    • Non-smoking room
    • Bedroom with closed door
    • 1 king-size bed
    • Living area
    • Dining area
    • Desk/Working area
    • Terrace
    • Full bathroom
      • Shower : Regular
      • Bath type : Whirlpool
    • Whirlpool in room
    • Individual air-conditioning
    • CD/DVD player
    • Ceiling fan
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Fully-equipped kitchen
    • Long-distance calls included
    • Microwave
    • Room service
    • Telephone
    • WiFi
    • Bathrobes
  • Villa

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Garden View
    • Up to 2 people :
      • Maximum 2 adults
    • Non-smoking room
    • 1 king-size bed
    • Living area
    • Dining area
    • Desk/Working area
    • Terrace
    • Full bathroom
      • Shower : Regular
      • Bath type : Whirlpool
    • Whirlpool in room
    • Individual air-conditioning
    • CD/DVD player
    • Ceiling fan
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Fully-equipped kitchen
    • Long-distance calls included
    • Microwave
    • Room service
    • Telephone
    • WiFi
    • Bathrobes
    • 2-storey villa
  • One Bedroom Presidential Beachfront Villa

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Beachfront
    • Up to 2 people :
      • Maximum 2 adults
    • Non-smoking room
    • 1 king-size bed
    • Living area
    • Dining area
    • Desk/Working area
    • Terrace
    • Full bathroom
      • Shower : Regular
      • Bath type : Whirlpool
    • Whirlpool in room
    • Individual air-conditioning
    • CD/DVD player
    • Ceiling fan
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Fully-equipped kitchen
    • Long-distance calls included
    • Microwave
    • Room service
    • Telephone
    • WiFi
    • Bathrobes
    • 2-storey villa
  • Royal Suite

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Oceanfront
    • Up to 2 people :
      • Maximum 2 adults
    • Non-smoking room
    • 1 king-size bed
    • Living area
    • Desk/Working area
    • Terrace
    • Full bathroom
      • Shower : Regular
      • Bath type : Whirlpool
    • Whirlpool in room
    • Individual air-conditioning
    • CD/DVD player
    • Ceiling fan
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Long-distance calls included
    • Room service
    • Telephone
    • WiFi
    • Bathrobes
  • Royal Swim Up Suite

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Run of the house View
    • Up to 2 people :
      • Maximum 2 adults
    • Non-smoking room
    • 1 king-size bed
    • Living area
    • Desk/Working area
    • Terrace
    • Full bathroom
      • Shower : Regular
      • Bath type : Whirlpool
    • Whirlpool in room
    • Individual air-conditioning
    • CD/DVD player
    • Ceiling fan
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Long-distance calls included
    • Room service
    • Telephone
    • WiFi
    • Bathrobes
    • Direct access to a unique lazy river
  • Presidential Studio

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Run of the house View
    • Up to 2 people :
      • Maximum 2 adults
    • Non-smoking room
    • 1 king-size bed
    • Living area
    • Dining area
    • Desk/Working area
    • Terrace
    • Full bathroom
      • Shower : Regular
      • Bath type : Whirlpool
    • Whirlpool in room
    • Individual air-conditioning
    • CD/DVD player
    • Ceiling fan
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Fully-equipped kitchen
    • Long-distance calls included
    • Microwave
    • Room service
    • Telephone
    • WiFi
    • Bathrobes
Sports / Activities

Sports

  • Golf course nearby ($)
  • Kayaking
  • Motorized water sports ($)
  • Non-motorized water sports
  • Sailing
  • Snorkeling
  • Windsurfing

Activities

  • Fitness center
  • Jacuzzi
  • Ping-pong
  • Scuba Diving ($)
  • Shuffleboard
Internet

WiFi available in :

    • The entire complex
Restaurants / Bars
  • This information is for informational purposes only and can change depending of the occupancy and season.
  • Restaurant(s)
    • Sabores
      Image bar
      • Minimum age : 16 years old
      • Dinner : Buffet Restaurant
      • Air conditioning
      • Evening dress code: Casual
    • Kiyoko
      Image bar
      • Minimum age : 16 years old
      • Dinner : À la Carte Asian
      • Air conditioning
      • Evening dress code: Semi-formal
    • Mio Cuccina Italiana
      Image bar
      • Minimum age : 16 years old
      • Breakfast : Buffet Restaurant
      • Lunch : À la Carte Italian
      • Dinner : À la Carte Italian
      • Air conditioning
      • Evening dress code: Semi-formal
    • Papitos Gourmet Beach Club
      Image bar
      • Minimum age : 16 years old
      • Breakfast : À la Carte Gourmet
      • Lunch : À la Carte Gourmet
      • Evening dress code: Semi-formal
    • Lima Limon
      Image bar
      • Dinner : À la Carte Peruvian
      • Reservation required
      • Air conditioning
      • Evening dress code: Semi-formal
  • Bar(s)
    • "24"
      Image bar
      • Location : Swim-up
      • Opening time : 10:00
      • Closing time : 18:00
      • Local drinks
      • International drinks
    • Rick's
      Image bar
      • Lounge
      • Opening time : 18:00
      • Closing time : 02:00
      • Local drinks
      • International drinks
    • Mio Swim-up Bar
      Image bar
      • Location : Swim-up
      • Opening time : 07:00
      • Closing time : 20:00
      • Local drinks
      • International drinks
Scuba Diving

Services ($)

  • Scuba diving centre off-site
  • PADI certification
Spa

Services ($)

  • Body Treatments
  • Massage
Wedding / Honeymoon

Free honeymoon package

  • To be eligible for the honeymoon package, newlyweds must advise at the time of booking and present their proof of wedding, dated within the last month, upon arrival at the hotel.

Wedding package ($)

Eco-responsible

Travelife Gold

Travelife is an international label designed by and for the travel industry. This efficient certification system helps managers in the lodging sector measure and track their social and environmental performance.

All properties displaying a Travelife Gold award were certified within the last two years, under the current or previous Travelife criteria. 

Green Globe

Green Globe is a stringent international certification program for the travel and tourism industry that incorporates sustainability principles.
ADULTS COLLECTION
Where Adults Reign Supreme

Tempted to go unwind in a tropical setting? Want to escape down south where there are no kids? You will, no doubt, find your little slice of paradise among the hotels in our Adults Collection, intended exclusively for travellers aged 18 and older.

And since “adults-only vacation” means different things to different people, we have split our hotels between those that radiate Zen vibes and those that pulsate with Vibrant vibes.

ZEN VIBES
These intimate hotels offer the ideal setting to relax on the beach or by the pool, dine in tranquility and soak up entertainment in a soothing atmosphere.

VIBRANT VIBES
In these large resorts, the lively daily entertainment and festive evening shows turn these places into a hotbed of excitement for those who like action.
Available for season 2016-2017
Ratings
0000) 2567 Review(s)
TripAdvisor rating
0000)
TripAdvisor rating : Last 3 reviews

Fantastico 00000 July 25, 2016

  • What an experience! Staff was out of this world! Can't wait to go back! Was there for a week with all the girls...treated like queens. Truly top notch. I highly recommend El Dorado Marona. Again...
  • Sojnie

A Piece of Maroma Heaven with a Little Bit of Exotic Club Membership Hell 0000¼ July 25, 2016

  • Our trip started out a bit rough with Fabio, the operations manager for Karisma. He works in the Karisma reservation center. He lacks communication skills and would not return my e-mails. He made...
  • Burns1995

Our Slice of Heaven 00000 July 25, 2016

  • We have been to EDM 20 times ! Why would anyone go to the same place 20 times ? Simply put...not because of the beautiful property- and it is beautiful but the STAFF. When we did venture and go...
  • suziq2Texas
Transat rating 88888

Hotel Ranking Descriptions

★★★★★ A luxury resort offering first-class accommodation along with a very wide range of services and facilities.
★★★★ A superior resort offering a high standard of accommodation along with a wide array of services and facilities.
★★★ An intermediate resort offering a good price/quality ratio along with pleasant accommodation and various services.
★★ A standard resort offering comfortable accommodation and basic services.
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