El Dorado Seaside Suites, a Gourmet Inclusive Resort, by Karisma is a romantic resort located on the beautiful Riviera Maya, 84 km from the Cancun airport. With a spectacular view of the Caribbean Sea, it features elegant suites, authentic cuisine and holistic treatments at the exclusive Naay Spa, one of the best in its category.
Hotel details
Minimum age
  • Full hotel
  • Minimum age required : 18
Important information
  • Transat has made all reasonable efforts to ensure the accuracy of its product information, promotions, photos, layouts and videos; however, please note that changes may occur at any moment without notice.
  • Note that the flight may land at an airport other than the one associated to your destination. Be sure to review this information at the time of booking.

Mandatory Information: New Service

  • September 15, 2015:

    Please note that international phone calls are now complimentary as of October 1, 2015.

Brochure Erratum(s)

  • Please take note of the following change in our 2016-2017 brochure.
     
    September 19th, 2016 :
     
    Please note that the safety deposit box is free of charge.
About your Hotel

Hotel Location

  • Approximately 84 km from Cancun International Airport
  • Beachfront

Hotel Description

  • Minimum age required - Full hotel
  • 196 rooms
  • 1 building(s) of 6 storey(s)
  • Elevator

Services

  • Parking available at the hotel ($)
  • 1 pool(s)
  • 3 restaurant(s)
  • 2 bar(s)
  • 24h drinks
  • 24h snacks
  • Disco
  • Fitness center
  • Internet business center
  • Evening entertainment
  • Live music
  • Convenience Store ($)
  • Spa ($)
  • Doctor on site ($)
  • Laundry services ($)
  • Nurse on site ($)
  • WiFi available in :
    • The entire complex
  • Currency exchange ($)
  • ATM ($)
  • Check-in time : 3:00 PM
  • Check-out time : 12:00 PM
  • Scuba diving ($)
  • Golf course nearby ($)
  • Jewellery store ($)
  • Gift shop ($)
  • Minimum age to check in without an adult : 18 years old
  • Convention centre ($)
  • Beauty salon ($)
  • Spa services ($)
  • Car Rental ($)

Beach

  • Private beach
  • Beach Club on site
  • Lounge chairs
  • Palapas
  • Bali Beds

Hotel Contact Information

    El Dorado Seaside Suites, a Gourmet Inclusive Resort, by Karisma 5*

Inclusions

For travel between November 1, 2015 and October 31, 2016

Package

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

GENERAL INCLUSIONS :
  • Roundtrip transfers between airport and hotel (package only)
  • Roundtrip flight in Economy Class (package only)
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte breakfast, lunch and dinner (unlimited, no reservations required)
  • Butler service at the beach
  • Daily activities program
  • Daily sports
  • Domestic drinks (unlimited)
  • Evening entertainment
  • Mini-bar restocked daily (water, soft drinks and beer)
  • Non-motorized water sports (select)
  • Premium brand drinks (unlimited)
  • Room service 24-hour
  • Welcome cocktail upon arrival
  • WiFi (free)
  • Buffet breakfast, lunch and dinner daily
  • 4 accessible pool(s) at the property
  • 8 accessible bar(s) at the property
  • 10 accessible restaurant(s) at the property
  • Access to all services and restaurant at Sensimar Seaside Suites located next door (6 restaurants & 4 bars)
  • Service of a representative at destination
  • Wedding package
WEDDING PACKAGE INCLUSIONS :

Flight and Hotel (no transfers)

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

GENERAL INCLUSIONS :
  • Roundtrip flight in Economy Class (package only)
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte breakfast, lunch and dinner (unlimited, no reservations required)
  • Butler service at the beach
  • Daily activities program
  • Daily sports
  • Domestic drinks (unlimited)
  • Evening entertainment
  • Mini-bar restocked daily (water, soft drinks and beer)
  • Non-motorized water sports (select)
  • Premium brand drinks (unlimited)
  • Room service 24-hour
  • Welcome cocktail upon arrival
  • WiFi (free)
  • Buffet breakfast, lunch and dinner daily
  • 4 accessible pool(s) at the property
  • 8 accessible bar(s) at the property
  • 10 accessible restaurant(s) at the property
  • Access to all services and restaurant at Sensimar Seaside Suites located next door (6 restaurants & 4 bars)
  • Service of a representative at destination
  • Wedding package
WEDDING PACKAGE INCLUSIONS :

Hotel only

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

GENERAL INCLUSIONS :
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte breakfast, lunch and dinner (unlimited, no reservations required)
  • Butler service at the beach
  • Daily activities program
  • Daily sports
  • Domestic drinks (unlimited)
  • Evening entertainment
  • Mini-bar restocked daily (water, soft drinks and beer)
  • Non-motorized water sports (select)
  • Premium brand drinks (unlimited)
  • Room service 24-hour
  • Welcome cocktail upon arrival
  • WiFi (free)
  • Buffet breakfast, lunch and dinner daily
  • 4 accessible pool(s) at the property
  • 8 accessible bar(s) at the property
  • 10 accessible restaurant(s) at the property
  • Access to all services and restaurant at Sensimar Seaside Suites located next door (6 restaurants & 4 bars)
  • Service of a representative at destination
  • Wedding package
WEDDING PACKAGE INCLUSIONS :

For travel between November 1, 2016 and October 31, 2017

Package

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

GENERAL INCLUSIONS :
  • Roundtrip transfers between airport and hotel (package only)
  • Roundtrip flight in Economy Class (package only)
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte breakfast, lunch and dinner (unlimited, no reservations required)
  • Butler service at the beach
  • Daily activities program
  • Daily sports
  • Domestic drinks (unlimited)
  • Evening entertainment
  • Mini-bar restocked daily (water, soft drinks and beer)
  • Non-motorized water sports (select)
  • Premium brand drinks (unlimited)
  • Room service 24-hour
  • Welcome cocktail upon arrival
  • WiFi
  • Buffet breakfast, lunch and dinner daily
  • 4 accessible pool(s) at the property
  • 8 accessible bar(s) at the property
  • 10 accessible restaurant(s) at the property
  • Access to all services and restaurant at Sensimar Seaside Suites located next door (6 restaurants & 4 bars)
  • Service of a representative at destination
  • Wedding package
ADULTS COLLECTION INCLUSIONS :
  • Part of: Zen Vibes
WEDDING PACKAGE INCLUSIONS :

Flight and Hotel (no transfers)

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

GENERAL INCLUSIONS :
  • Roundtrip flight in Economy Class (package only)
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte breakfast, lunch and dinner (unlimited, no reservations required)
  • Butler service at the beach
  • Daily activities program
  • Daily sports
  • Domestic drinks (unlimited)
  • Evening entertainment
  • Mini-bar restocked daily (water, soft drinks and beer)
  • Non-motorized water sports (select)
  • Premium brand drinks (unlimited)
  • Room service 24-hour
  • Welcome cocktail upon arrival
  • WiFi
  • Buffet breakfast, lunch and dinner daily
  • 4 accessible pool(s) at the property
  • 8 accessible bar(s) at the property
  • 10 accessible restaurant(s) at the property
  • Access to all services and restaurant at Sensimar Seaside Suites located next door (6 restaurants & 4 bars)
  • Service of a representative at destination
  • Wedding package
ADULTS COLLECTION INCLUSIONS :
  • Part of: Zen Vibes
WEDDING PACKAGE INCLUSIONS :

Hotel only

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

GENERAL INCLUSIONS :
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte breakfast, lunch and dinner (unlimited, no reservations required)
  • Butler service at the beach
  • Daily activities program
  • Daily sports
  • Domestic drinks (unlimited)
  • Evening entertainment
  • Mini-bar restocked daily (water, soft drinks and beer)
  • Non-motorized water sports (select)
  • Premium brand drinks (unlimited)
  • Room service 24-hour
  • Welcome cocktail upon arrival
  • WiFi
  • Buffet breakfast, lunch and dinner daily
  • 4 accessible pool(s) at the property
  • 8 accessible bar(s) at the property
  • 10 accessible restaurant(s) at the property
  • Access to all services and restaurant at Sensimar Seaside Suites located next door (6 restaurants & 4 bars)
  • Service of a representative at destination
  • Wedding package
ADULTS COLLECTION INCLUSIONS :
  • Part of: Zen Vibes
WEDDING PACKAGE INCLUSIONS :

Rooms
  • For your comfort, each room offers :
  • Ocean Front Infinity Suite

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 and 220/240 volts
    • Oceanfront
    • Up to 3 people :
      • Maximum 3 adults
    • Non-smoking room
    • Bedroom with closed door
    • 1 king-size and 2 double beds
    • Living area
    • Desk/Working area
    • Balcony
    • Bathroom with shower only
      • Shower : Rain
      • Bath type : Regular
    • Whirlpool in room
    • Individual air-conditioning
    • CD/DVD player
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Long-distance calls included
    • Mini-fridge
    • Pillow menu
    • Room service
    • Telephone
  • Ocean Front Swim Up Suite

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 and 220/240 volts
    • Oceanfront
    • Up to 2 people :
      • Maximum 2 adults
    • Non-smoking room
    • Bedroom with closed door
    • 1 king-size bed
    • Living area
    • Desk/Working area
    • Terrace
    • Bathroom with shower only
      • Shower : Rain
    • Whirlpool in room
    • Individual air-conditioning
    • CD/DVD player
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Long-distance calls included
    • Mini-fridge
    • Newspaper
    • Pillow menu
    • Room service
    • Telephone
Sports / Activities

Sports

  • Golf course nearby ($)
  • Jogging track
  • Kayaking
  • Non-motorized water sports
  • Volleyball

Activities

  • Board games
  • Darts
  • Fitness center
  • Games room
  • Jacuzzi
  • Karaoke
  • Nature walk
  • Petanque
  • Ping-pong
  • Pool tables
  • Scuba Diving ($)
Internet

WiFi available in :

    • The entire complex

Internet for Business

Wall plug

Restaurants / Bars
  • This information is for informational purposes only and can change depending of the occupancy and season.
    • 24h snacks
    • 24h drinks
    • Disco
  • Restaurant(s)
    • Gourmet Beach BBQ
      Image bar
      • Minimum age : 18 years old
      • Lunch : À la Carte Mexican
    • Limonero
      Image bar
      • Breakfast : À la Carte International
      • Dinner : À la Carte International
      • Air conditioning
      • Evening dress code: Semi-formal
    • Mia Casa
      Image bar
      • Minimum age : 18 years old
      • Dinner : À la Carte Italian
      • Air conditioning
      • Evening dress code: Formal
    • Klay Talay
      Image bar
      • Minimum age : 18 years old
      • Dinner : À la Carte Japanese
      • Air conditioning
      • Evening dress code: Semi-formal
  • Bar(s)
    • Mezcalito
      Image bar
      • Location : Lobby
      • Opening time : 12:00
      • Closing time : 02:00
      • Local drinks
      • International drinks
      • Premium drinks
    • Swim-Up Bar
      Image bar
      • Location : Swim-up
      • Opening time : 10:00
      • Closing time : 18:00
      • Local drinks
      • International drinks
      • Premium drinks
Scuba Diving

Services ($)

  • Scuba diving centre on site
  • PADI certification
Scuba diving package ($)
Spa

Services ($)

  • Body Treatments
  • Hamman
  • Jacuzzi
  • Massage
  • Sauna
Spa package ($)
Wedding / Honeymoon

Free wedding Package


Honeymoon package ($)


Eco-responsible

Travelife Gold

Travelife is an international label designed by and for the travel industry. This efficient certification system helps managers in the lodging sector measure and track their social and environmental performance.

All properties displaying a Travelife Gold award were certified within the last two years, under the current or previous Travelife criteria. 
ADULTS COLLECTION
Where Adults Reign Supreme

Tempted to go unwind in a tropical setting? Want to escape down south where there are no kids? You will, no doubt, find your little slice of paradise among the hotels in our Adults Collection, intended exclusively for travellers aged 18 and older.

And since “adults-only vacation” means different things to different people, we have split our hotels between those that radiate Zen vibes and those that pulsate with Vibrant vibes.

ZEN VIBES
These intimate hotels offer the ideal setting to relax on the beach or by the pool, dine in tranquility and soak up entertainment in a soothing atmosphere.

VIBRANT VIBES
In these large resorts, the lively daily entertainment and festive evening shows turn these places into a hotbed of excitement for those who like action.
Available for season 2016-2017
Ratings
0000) 6659 Review(s)
TripAdvisor rating
0000)
TripAdvisor rating : Last 3 reviews

Honeymoon 00000 July 25, 2016

  • Beautiful hotel, would recommend for honeymooners! Sexy hosay & Jorge the tiger are amazing entertainment and water sports team every day they made it fun around the activities pool, 100% they give...
  • 1234BL93

FANTASTIC HOLIDAY-4th-18th July 2016 00000 July 25, 2016

  • WE HAVE JUST SPENT 2 WEEKS IN THIS FANTASTIC RESORT AND CANT WAIT TO BOOK AGAIN... THE SETTING IS STUNNING... THE STAFF ARE EXCEPTIONAL... THE FOOD IS AMAZING... THE WEATHER IS WONDERFUL... WHAT MORE...
  • Donnaparkinson

Our Honeymoon 00000 July 25, 2016

  • Absolutely loved every minute of our two weeks there! Transfer to the hotel from the airport wasn't so bad, it took around an hour and a half to get to the hotel and we were greeted with towels and...
  • 780nd
Transat rating 88888

Hotel Ranking Descriptions

★★★★★ A luxury resort offering first-class accommodation along with a very wide range of services and facilities.
★★★★ A superior resort offering a high standard of accommodation along with a wide array of services and facilities.
★★★ An intermediate resort offering a good price/quality ratio along with pleasant accommodation and various services.
★★ A standard resort offering comfortable accommodation and basic services.