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The Grand Palladium Riviera Resort & Spa in Riviera Maya is a luxury resort is located directly on Kantenah Beach, approximately 32 km from Playa del Carmen and 90 km from the Cancun airport.
Hotel details
Important information
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  • Note that the flight may land at an airport other than the one associated to your destination. Be sure to review this information at the time of booking.
About your Hotel
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Hotel Location

  • Approximately 90 km from Cancun International Airport
  • Beachfront
  • Close to an attraction/town/historical site
  • Area: Kantenah Beach

Hotel Description

  • 324 rooms
  • 9 villa(s) of 3 storey(s)

Services

  • Rooms for family of 5 or more
  • Parking available at the hotel
  • 4 pool(s)
  • 7 restaurant(s)
  • 5 bar(s)
  • 24h drinks
  • 24h snacks
  • Disco
  • Fitness center
  • Playground
  • Internet business center ($)
  • Evening entertainment
  • Live music
  • Convenience Store ($)
  • Spa ($)
  • Doctor on site ($)
  • Laundry services ($)
  • 6 tennis court(s)
  • Accessible for people with restricted mobility
  • Water park
  • WiFi available in :
    • Lobby
  • Currency exchange ($)
  • ATM ($)
  • Shuttle service throughout the resort
  • Check-in time : 3:00 PM
  • Check-out time : 12:00 PM
  • Shopping centre ($)
  • Scuba diving ($)
  • Mini-disco
  • Babysitting ($)
  • Golf course nearby ($)
  • Jewellery store ($)
  • Gift shop ($)
  • Photo shop ($)
  • Minimum age to check in without an adult : 18 years old
  • Convention centre ($)
  • Beauty salon ($)
  • Massage ($)
  • Children's theme : Raggs®
  • Car Rental ($)

Beach

  • Beach Club on site
  • Lounge chairs
  • Palapas

Hotel Contact Information

  • Grand Palladium Riviera Resort & Spa 4.5*
  • Carretera ChetumaL-Puerto Juárez Km, 256-100, 77710 Municipio Solidaridad - Riviera Maya México
  • Tel.: 9848772100
  • Fax : 9848772110
  • Email : acliente.riviera@palladiumhotelgroup.com
Inclusions
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For travel between November 1, 2016 and October 31, 2017

Package

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

GENERAL INCLUSIONS :
  • Roundtrip transfers between airport and hotel (package only)
  • Roundtrip flight in Economy Class (package only)
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners (unlimited)
  • Daily activities program
  • Daily sports
  • Disco (admission and drinks included)
  • Domestic drinks (unlimited)
  • Evening entertainment
  • Gala dinner on Dec. 24 & 31
  • Mini-bar restocked daily (water, soft drinks and beer)
  • Non-motorized water sports (select)
  • Premium brand drinks (unlimited, available at Churchill Bar and Hemingway Bar from Kantenah Lobby)
  • Room service available from 11 am to 11 pm (light menu)
  • Selected international drinks (unlimited)
  • Snacks 24-hour
  • Waiter service at the pool
  • Buffet breakfast, lunch and dinner daily
  • 9 accessible pool(s) at the property
  • 24 accessible bar(s) at the property
  • 14 accessible restaurant(s) at the property
  • Access to all services and facilities at Grand Palladium Colonial, Grand Paladium White Sand and Grand Palladium Kantenah (shuttle service from lobby to lobby; the Royal Suites Yucatan is excluded)
  • Service of a representative at destination
  • Honeymoon package
FAMILY COLLECTION INCLUSIONS :
  • Children's entertainment
  • Equipment for kids (water park located it the Grand Palladium Colonial/Kantenah section)
  • Kids' Club (ages 4 to 12), Baby Club (ages 1 to 3) and Teen Club (ages 13 to 17)
  • Free seat selection for kids (some restrictions may apply, as per company policy)
  • Dedicated family check-in at airport counter (package only) available at main Canadian airports
  • Priority check-in and boarding (package only)
  • Priority baggage handling (package only)
  • Activities for families; Raggs Program including themed activities and events
  • Kids' pool (wading pool)
  • Accommodation for families of 5 and more
  • Part of: For the Little Ones, Little Fish
HONEYMOON PACKAGE INCLUSIONS :

HOTEL ONLY

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

GENERAL INCLUSIONS :
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners (unlimited)
  • Daily activities program
  • Daily sports
  • Disco (admission and drinks included)
  • Domestic drinks (unlimited)
  • Evening entertainment
  • Gala dinner on Dec. 24 & 31
  • Mini-bar restocked daily (water, soft drinks and beer)
  • Non-motorized water sports (select)
  • Premium brand drinks (unlimited, available at Churchill Bar and Hemingway Bar from Kantenah Lobby)
  • Room service available from 11 am to 11 pm (light menu)
  • Selected international drinks (unlimited)
  • Snacks 24-hour
  • Waiter service at the pool
  • Buffet breakfast, lunch and dinner daily
  • 9 accessible pool(s) at the property
  • 24 accessible bar(s) at the property
  • 14 accessible restaurant(s) at the property
  • Access to all services and facilities at Grand Palladium Colonial, Grand Paladium White Sand and Grand Palladium Kantenah (shuttle service from lobby to lobby; the Royal Suites Yucatan is excluded)
  • Service of a representative at destination
  • Honeymoon package
FAMILY COLLECTION INCLUSIONS :
  • Children's entertainment
  • Equipment for kids (water park located it the Grand Palladium Colonial/Kantenah section)
  • Kids' Club (ages 4 to 12), Baby Club (ages 1 to 3) and Teen Club (ages 13 to 17)
  • Free seat selection for kids (some restrictions may apply, as per company policy)
  • Dedicated family check-in at airport counter (package only) available at main Canadian airports
  • Priority check-in and boarding (package only)
  • Priority baggage handling (package only)
  • Activities for families; Raggs Program including themed activities and events
  • Kids' pool (wading pool)
  • Accommodation for families of 5 and more
  • Part of: For the Little Ones, Little Fish
HONEYMOON PACKAGE INCLUSIONS :
Rooms
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  • For your comfort, each room offers :
  • Junior Suite > Ø

    Inclusions
    • 2016-2017
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Size of the room : 53 m²
    • Run of the house View
    • Up to 5 people :
      • Maximum 3 adults
      • Maximum 3 children
    • Non-smoking room
    • 1 king-size bed or 2 double beds
    • 1 sofa bed in the living area
    • Crib (on request)
    • Desk/Working area
    • Connecting room available on request (connect to Suite)
    • Balcony or terrace
    • Full bathroom
      • Shower : Regular
      • Bath type : Whirlpool
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Telephone
    • FAMILY COLLECTION inclusions
    • Bathrobes and slippers in room
    • There is no extra bed available at the hotel
  • Suite > Ø

    Inclusions
    • 2016-2017
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Size of the room : 67 m²
    • Run of the house View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • Non-smoking room
    • Bedroom with closed door
    • 1 king-size bed
    • 1 sofa bed in the living area
    • Crib (on request)
    • Desk/Working area
    • Connecting room available on request (connect to Junior Suite)
    • Balcony or terrace
    • Full bathroom
      • Shower : Regular
      • Bath type : Whirlpool
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Telephone
    • FAMILY COLLECTION inclusions
    • Bathrobes and slippers in room
    • There is no extra bed available at the hotel
Sports / Activities
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Sports

  • Archery
  • Badminton
  • Basketball
  • Deep sea fishing ($)
  • Golf course nearby ($)
  • Jetski ($)
  • Kayaking
  • Motorized water sports ($)
  • Non-motorized water sports
  • Paddle Court
  • Snorkeling
  • Soccer
  • Tennis
    • 6 tennis court(s)
  • Volleyball
  • Waterpolo
  • Windsurfing

Activities

  • Aerobics
  • Aquafitness
  • Board games
  • Catamaran
  • Catamaran lessons ($)
  • Dance lessons
  • Darts
  • Fitness center
  • Games room
  • Horseshoe
  • Jacuzzi ($)
  • Karaoke
  • Mini-golf
  • Nature walk
  • Pedal boats
  • Petanque
  • Ping-pong
  • Pool tables
  • Riffle shooting
  • Scuba Diving ($)
  • Shuffleboard
  • Spanish lessons
  • Video games
  • Windsurfing lessons ($)
Internet
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WiFi available in :

  • Lobby

Internet for Business ($)

Family Collection
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Fun for Kids and Kids at Heart

When we think of our fondest childhood memories, family holidays immediately spring to mind. We know how precious these moments are, and that is why we have compiled our Family Collection, designed to help you plan the perfect family getaway in the sun.

WHO ARE YOU TRAVELLING WITH?

CHILDREN UP TO AGE 3
FOR THE LITTLE ONES
With babies and kids’ clubs, mini-shows and wading pools, these hotels have thought of your little ones so you can maximize your fun!

CHILDREN AGED 4 TO 11
LITTLE FISH
Like fish in the sea, your kids will make a splash all day long in these hotels boasting water games, aqua parks, pools with slides and fun-filled kids’ clubs.

TEENS AGED 12 TO 16
COOL FOR TEENS
With surf simulators to ride the waves, game rooms to hang out in and discos to dance to their favourite tunes, your teens will never run out of things to do!

SWIM FANS
WAVES OF FUN
These hotels boast water parks and surf simulators, for hours of aqua fun for the whole family!

JUST YOU AND THE KIDS
SINGLE PARENTS
Moms or dads travelling alone with children under 13 can benefit from reduced rates at these hotels or even free stays for kids.

3 OR MORE KIDS
BIG FUN FOR BIG FAMILIES
Families of 5 or more can benefit from adjoining or larger rooms so they can enjoy quality time together, in total comfort.

GRANDPA AND GRANDMA TOO!
MULTI-GENERATIONAL VACATIONS
Luxurious suites of exceptional comfort and a myriad of services at your fingertips to unite all the generations of your tight-knit family.

To find out if this hotel meets the needs of your family, please refer to "Family Collection" Inclusions in the "Inclusions" section.  
May be available with some room categories, according to the property
Restaurants / Bars
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  • This information is for informational purposes only and can change depending of the occupancy and season.
    • 24h snacks
    • 24h drinks
    • Disco
  • Restaurant(s)

    • Kabah
      Image bar
      • Breakfast : Buffet Restaurant
      • Lunch : Buffet Restaurant
      • Dinner : Buffet Restaurant
      • Air conditioning
      • Evening dress code: Casual
      • High chairs available
    • La Laguna
      Image bar
      • Breakfast : Continental Breakfast
      • Lunch : Buffet Restaurant
      • Evening dress code: Casual
      • High chairs available
      • Smoking area
    • Rodizio
      Image bar
      • Dinner : À la Carte Brazilian
      • Air conditioning
      • Evening dress code: Formal
      • High chairs available
    • Ribs & More
      Image bar
      • Dinner : À la Carte Grill
      • Air conditioning
      • Evening dress code: Formal
      • High chairs available
    • Portofino
      Image bar
      • Dinner : À la Carte Italian
      • Air conditioning
      • Evening dress code: Formal
      • High chairs available
    • Bamboo
      Image bar
      • Dinner : À la Carte Asian
      • Air conditioning
      • Evening dress code: Formal
      • High chairs available
    • Punta Emilia
      Image bar
      • Dinner : À la Carte Dinner
      • Reservation required
      • Evening dress code: Formal
      • High chairs available
  • Bar(s)

    • La Laguna
      Image bar
      • Location : Swim-up
      • Opening time : 10:00
      • Closing time : 00:00
      • Local drinks
      • International drinks
    • El Teatro
      Image bar
      • Location : Theatre
      • Opening time : 20:30
      • Closing time : 23:00
      • Local drinks
      • International drinks
    • Punta Emilia
      Image bar
      • 24-Hour Bar
      • Opening time : 00:00
      • Closing time : 00:00
      • Local drinks
      • International drinks
    • Lobby Bar Riviera
      Image bar
      • Location : Lobby
      • Opening time : 10:00
      • Closing time : 01:00
      • Local drinks
      • International drinks
    • Sunset Boulevard
      Image bar
      • Disco
      • Opening time : 23:00
      • Closing time : 02:00
      • Local drinks
      • International drinks
Kids
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  • Raggs®
  • Baby Club (ages 1 to 3)
  • Kids' Club (ages 4 to 12)
  • Teen Club (ages 13 to 17)
  • 1 kids pool(s)
  • Playground
  • Water park
  • Mini-disco
  • Babysitting ($)
  • Rooms for family of five or more
  • High chair available at the restaurant(s)

Notes

Water Park is accessible only for children 12 and under.
Golf 2
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  • There’s nothing like a good game of golf to get you in the vacation spirit, so here's some information on nearby golf course(s) offering advantageous rates locally ($).

    This information is for informational purposes only and is subject to change.

Bahia Principe Golf Club

Designed by Robert Trent Jones II
Riviera Maya
9848755000
9848755004
proshopgolfmex@rivieramaya-golfclub.com
  • Golf Course near the property
  • 27 holes
  • Driving range
  • Par 99
  • 7,272 yards
  • Pre-reserved tee times available
  • Semi-formal dress code
  • Putting green
  • Teaching pro
  • Club house
  • Mandatory golf cart ($)
  • Pro shop
  • Chipping green

Hard Rock Golf Club Riviera Maya

Designed by Robert Von Hagge
Paseo Xaman-Há s/n, Manzana 26, Playa Del Carmen
529848734990
teetimesrivieramaya@hrhrivieramaya.com
  • Golf Course near the property
  • 18 holes
  • Driving range ($)
  • Lockers ($)
  • Par 72
  • 7,144 yards
  • Formal dress code
  • Putting green
  • Teaching pro ($)
  • Club house ($)
  • Pro shop ($)
  • Chipping green
Scuba Diving
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Services ($)

Spa
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Services ($)

  • Body Treatments
  • Jacuzzi
  • Massage
  • Sauna
  • Spa Circuits
  • Special Therapies
Wedding / Honeymoon
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Free honeymoon package

Wedding package ($)

Honeymoon package ($)

Eco-responsible
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Travelife Gold

Travelife is an international label designed by and for the travel industry. This efficient certification system helps managers in the lodging sector measure and track their social and environmental performance.

All properties displaying a Travelife Gold award were certified within the last two years, under the current or previous Travelife criteria. 

Earth Check

EarthCheck, managed and owned by EC3 Global, is an international environmental benchmarking and certification program designed specifically for the travel and tourism industry. The EarthCheck program is built on Agenda 21 principles and is now delivered in over 70 countries across the globe.
Special offers
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  • Single Parent Special (2016-2017)

Ratings
0000¼ 2544 Review(s)
TripAdvisor rating
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TripAdvisor rating : Last 3 reviews
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Be prepared to walk a lot 000¼¼ July 25, 2016

  • The hotel is beautiful, but it is huge. Everywhere you want to get to is a 15-20 min. walking distance. There is supposed to be transportation each 10 minutes that can take you around, but it is...
  • javiert303

Had a great week 00000 July 24, 2016

  • Fabulous experience. Food was slightly disappointing as the Al a Carte restaurants had little choice and very long waiting times. Staff were very friendly and the resort was very clean. My only min...
  • Grutters

Incredible! 00000 July 21, 2016

  • Where do I start? The staff are brilliant, they are helpful, kind and answer any questions you fire at them! The room was very nice the only thing I would change is the shower.... It was good but if...
  • ag820
Transat rating
8888*
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Hotel Ranking Descriptions

★★★★★ A luxury resort offering first-class accommodation along with a very wide range of services and facilities.
★★★★ A superior resort offering a high standard of accommodation along with a wide array of services and facilities.
★★★ An intermediate resort offering a good price/quality ratio along with pleasant accommodation and various services.
★★ A standard resort offering comfortable accommodation and basic services.