The Grand Velas Riviera Maya Hotel in Riviera Maya is an extraordinary, upscale hotel located directly on the beach, approximately 35 km from the Cancun airport.
Hotel details
Minimum age
  • Some section only
Important information
  • Transat has made all reasonable efforts to ensure the accuracy of its product information, promotions, photos, layouts and videos; however, please note that changes may occur at any moment without notice.
  • Note that the flight may land at an airport other than the one associated to your destination. Be sure to review this information at the time of booking.

Good to Know

  • This hotel is divided into a family-friendly section and an adults-only section.
About your Hotel

Hotel Location

  • Approximately 51 km from Cancun International Airport
  • Beachfront

Hotel Description

  • Minimum age required - Some section only
  • 539 rooms

Services

  • Parking available at the hotel
  • 3 pool(s)
  • 8 restaurant(s)
  • 8 bar(s)
  • 24h drinks
  • 24h snacks
  • Fitness center
  • Internet business center ($)
  • Evening entertainment
  • Convenience Store ($)
  • Spa ($)
  • Doctor on site ($)
  • Laundry services ($)
  • Currency exchange
  • WiFi available in :
    • The entire complex
  • Shuttle service throughout the resort
  • Check-in time : 3:00 PM
  • Check-out time : 12:00 PM
  • Babysitting ($)
  • Golf course nearby ($)
  • Gift shop ($)
  • Minimum age to check in without an adult : 18 years old
  • Convention centre ($)
  • Beauty salon ($)
  • Car Rental ($)

Beach

  • Beach Club on site
  • Lounge chairs
  • Palapas
  • Bali Beds

Hotel Contact Information

    Grand Velas Riviera Maya 5*

  • Carretera Cancun Tulum Km. 62, Playa del Carmen, Municipio de Solidaridad Riviera Maya, Quintana Roo C.P. 77710, Mexico
  • Tel.: 9848774400
  • Email : salesrm@grandvelas.com
Inclusions

For travel between November 1, 2015 and October 31, 2016

Package

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

GENERAL INCLUSIONS :
  • Roundtrip transfers between airport and hotel (package only)
  • Roundtrip flight in Economy Class (package only)
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte breakfast, lunch and dinner
  • Concierge service
  • Daily activities program
  • Daily sports
  • Domestic drinks (unlimited)
  • Gala dinner (Dec. 31)
  • Live music
  • Mini-bar (water, beer and soft drinks)
  • Non-motorized water sports
  • Premium brand drinks (unlimited)
  • Selected international drinks (unlimited)
  • Snacks
  • Buffet breakfast, lunch and dinner
  • Lounge Chairs & Beach Towels
  • Service of a representative at destination
LUXURY COLLECTION INCLUSIONS *:
  • VIP lounge at airport (package only) (where available)
  • Complimentary upgrade to Option Plus subject to availability (package only)
  • Private transfer between the airport and hotel (package only)
  • Bottle of tequila in room upon arrival
  • Credit towards hotel services (50 USD per room for a romantic dinner on the beach)
* Included with "Ambassador Poolside Suite Luxury Collection", "Ambassador Suite Luxury Collection", "Grand Class Suite Luxury Collection", "Zen Grand Poolside Suite Luxury Collection" and "Zen Grand Suite Luxury Collection" only
FAMILY COLLECTION INCLUSIONS :
  • Part of:
  • Children's entertainment
  • Equipment for kids
  • Kids' Club
  • Free seat selection for kids (exclusif to Air transat Kids Club members, some restrictions may apply)
  • Dedicated family check-in at airport counter (package only) (available at main Canadian airports)
  • Priority check-in and boarding (package only)
  • Priority baggage handling (package only) (exclusif to Air transat Kids Club members, some restrictions may apply)

Hotel only

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

GENERAL INCLUSIONS :
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte breakfast, lunch and dinner
  • Concierge service
  • Daily activities program
  • Daily sports
  • Domestic drinks (unlimited)
  • Gala dinner (Dec. 31)
  • Live music
  • Mini-bar (water, beer and soft drinks)
  • Non-motorized water sports
  • Premium brand drinks (unlimited)
  • Selected international drinks (unlimited)
  • Snacks
  • Buffet breakfast, lunch and dinner
  • Lounge Chairs & Beach Towels
  • Service of a representative at destination
LUXURY COLLECTION INCLUSIONS *:
  • VIP lounge at airport (package only) (where available)
  • Complimentary upgrade to Option Plus subject to availability (package only)
  • Private transfer between the airport and hotel (package only)
  • Bottle of tequila in room upon arrival
  • Credit towards hotel services (50 USD per room for a romantic dinner on the beach)
* Included with "Ambassador Poolside Suite Luxury Collection", "Ambassador Suite Luxury Collection", "Grand Class Suite Luxury Collection", "Zen Grand Poolside Suite Luxury Collection" and "Zen Grand Suite Luxury Collection" only
FAMILY COLLECTION INCLUSIONS :
  • Part of:
  • Children's entertainment
  • Equipment for kids
  • Kids' Club
  • Free seat selection for kids (exclusif to Air transat Kids Club members, some restrictions may apply)
  • Dedicated family check-in at airport counter (package only) (available at main Canadian airports)
  • Priority check-in and boarding (package only)
  • Priority baggage handling (package only) (exclusif to Air transat Kids Club members, some restrictions may apply)

For travel between November 1, 2016 and October 31, 2017

Package

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

GENERAL INCLUSIONS :
  • Roundtrip transfers between airport and hotel (package only)
  • Roundtrip flight in Economy Class (package only)
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte breakfast, lunch and dinner
  • Concierge service
  • Daily activities program
  • Daily sports
  • Domestic drinks (unlimited)
  • Gala dinner on Dec. 31
  • Live music
  • Mini-bar (water, beer and soft drinks)
  • Non-motorized water sports
  • Premium brand drinks (unlimited)
  • Selected international drinks (unlimited)
  • Snacks
  • Buffet breakfast, lunch and dinner
  • Lounge Chairs & Beach Towels
  • Service of a representative at destination
LUXURY COLLECTION INCLUSIONS *:
  • VIP lounge at airport (package only) where available
  • Complimentary upgrade to Option Plus subject to availability (package only)
  • Private transfer between the airport and hotel (package only)
  • Bottle of tequila in room upon arrival
  • Credit towards hotel services US $50 per room for a romantic dinner on the beach
* Included with "Ambassador Poolside Suite Luxury Collection", "Ambassador Suite Luxury Collection", "Grand Class Suite Luxury Collection", "Zen Grand Poolside Suite Luxury Collection" and "Zen Grand Suite Luxury Collection" only
FAMILY COLLECTION INCLUSIONS :
  • Part of: Cool for teens
  • Children's entertainment
  • Equipment for kids
  • Kids' Club
  • Free seat selection for kids exclusive to Air Transat Kids Club members (some restrictions may apply)
  • Dedicated family check-in at airport counter (package only) available at main Canadian airports
  • Priority check-in and boarding (package only)
  • Priority baggage handling (package only) exclusive to Air Transat Kids Club members (some restrictions may apply)

Hotel only

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

GENERAL INCLUSIONS :
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte breakfast, lunch and dinner
  • Concierge service
  • Daily activities program
  • Daily sports
  • Domestic drinks (unlimited)
  • Gala dinner on Dec. 31
  • Live music
  • Mini-bar (water, beer and soft drinks)
  • Non-motorized water sports
  • Premium brand drinks (unlimited)
  • Selected international drinks (unlimited)
  • Snacks
  • Buffet breakfast, lunch and dinner
  • Lounge Chairs & Beach Towels
  • Service of a representative at destination
LUXURY COLLECTION INCLUSIONS *:
  • VIP lounge at airport (package only) where available
  • Complimentary upgrade to Option Plus subject to availability (package only)
  • Private transfer between the airport and hotel (package only)
  • Bottle of tequila in room upon arrival
  • Credit towards hotel services US $50 per room for a romantic dinner on the beach
* Included with "Ambassador Poolside Suite Luxury Collection", "Ambassador Suite Luxury Collection", "Grand Class Suite Luxury Collection", "Zen Grand Poolside Suite Luxury Collection" and "Zen Grand Suite Luxury Collection" only
FAMILY COLLECTION INCLUSIONS :
  • Part of: Cool for teens
  • Children's entertainment
  • Equipment for kids
  • Kids' Club
  • Free seat selection for kids exclusive to Air Transat Kids Club members (some restrictions may apply)
  • Dedicated family check-in at airport counter (package only) available at main Canadian airports
  • Priority check-in and boarding (package only)
  • Priority baggage handling (package only) exclusive to Air Transat Kids Club members (some restrictions may apply)
Rooms
  • For your comfort, each room offers :
  • Ambassador Poolside Suite

    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • 110/120 volts
    • Size of the room : 118 m²
    • Ocean View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • Non-smoking room
    • 1 king-size bed or 2 queen-size beds
    • Crib (on request)
    • Living area
    • Desk/Working area
    • Terrace
    • Full bathroom
      • Shower : Rain
    • Whirlpool in room
    • Individual air-conditioning
    • CD/DVD player
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Pillow menu
    • Room service ($)
    • Telephone
    • Bathrobes and slippers in room
    • Coffee-maker (a Nespresso coffee machine)
    • Pillow menu
    • VIP room amenities (deluxe L'Occitane bath amenities)
    • WiFi ($)
    • private plunge pool on the terrace
  • Ambassador Poolside Suite Luxury Collection

    Part of
    Inclusions
    • 2015-2016
    • 2016-2017
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • 110/120 volts
    • Size of the room : 118 m²
    • Ocean View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • Non-smoking room
    • 1 king-size bed or 2 queen-size beds
    • Crib (on request)
    • Living area
    • Desk/Working area
    • Terrace
    • Full bathroom
      • Shower : Rain
    • Whirlpool in room
    • Individual air-conditioning
    • CD/DVD player
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Pillow menu
    • Room service ($)
    • Telephone
    • LUXURY COLLECTION inclusions
    • Bathrobes and slippers in room
    • Coffee-maker (a Nespresso coffee machine)
    • Pillow menu
    • VIP room amenities (deluxe L'Occitane bath amenities)
    • WiFi ($)
    • private plunge pool on the terrace
  • Ambassador Suite

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Size of the room : 118 m²
    • Ocean View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • Non-smoking room
    • 1 king-size bed or 2 queen-size beds
    • Crib (on request)
    • Living area
    • Desk/Working area
    • Terrace
    • Full bathroom
      • Shower : Regular
    • Whirlpool in room
    • Individual air-conditioning
    • CD/DVD player
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Pillow menu
    • Room service ($)
    • Telephone
    • Bathrobes and slippers in room
    • Pillow menu
    • WiFi ($)
    • Bath amenities
  • Ambassador Suite Luxury Collection

    Part of
    Inclusions
    • 2015-2016
    • 2016-2017
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Size of the room : 118 m²
    • Ocean View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • Non-smoking room
    • 1 king-size bed or 2 queen-size beds
    • Crib (on request)
    • Living area
    • Desk/Working area
    • Terrace
    • Full bathroom
      • Shower : Regular
    • Whirlpool in room
    • Individual air-conditioning
    • CD/DVD player
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Pillow menu
    • Room service ($)
    • Telephone
    • LUXURY COLLECTION inclusions
    • Bathrobes and slippers in room
    • Pillow menu
    • WiFi ($)
    • Bath amenities
  • Grand Class Suite

    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Size of the room : 128 m²
    • Ocean View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • Non-smoking room
    • 1 king-size bed or 2 queen-size beds
    • Crib (on request)
    • Living area
    • Desk/Working area
    • Connecting room available on request (connect to Suite)
    • Terrace
    • Full bathroom
      • Shower : Rain
    • Whirlpool in room
    • Please note that this room category will be adults only (16 years and more) starting January 04, 2016
    • Individual air-conditioning
    • CD/DVD player
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Pillow menu
    • Room service ($)
    • Telephone
    • Bathrobes and slippers in room
    • Coffee-maker (a Nespresso coffee machine)
    • Pillow menu
    • VIP room amenities (deluxe L'Occitane bath amenities)
    • WiFi ($) (free for bookings/travels between February 11 to April 28, 2014)
    • Discount (10% discount at the boutiques, except the Spa boutique, for bookings/travels between February 11 to April 28, 2014)
    • Resort Credit (50$ Spa Credit/night for bookings/travels between February 11 to April 28, 2014)
  • Grand Class Suite Luxury Collection

    Part of
    Inclusions
    • 2015-2016
    • 2016-2017
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Size of the room : 128 m²
    • Ocean View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • Non-smoking room
    • 1 king-size bed or 2 queen-size beds
    • Crib (on request)
    • Living area
    • Desk/Working area
    • Connecting room available on request (connect to Suite)
    • Terrace
    • Full bathroom
      • Shower : Rain
    • Whirlpool in room
    • Please note that this room category will be adults only (16 years and more) starting January 04, 2016
    • Individual air-conditioning
    • CD/DVD player
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Pillow menu
    • Room service ($)
    • Telephone
    • LUXURY COLLECTION inclusions
    • Bathrobes and slippers in room
    • Coffee-maker (a Nespresso coffee machine)
    • Pillow menu
    • VIP room amenities (deluxe L'Occitane bath amenities)
    • WiFi ($) (free for bookings/travels between February 11 to April 28, 2014)
    • Discount (10% discount at the boutiques, except the Spa boutique, for bookings/travels between February 11 to April 28, 2014)
    • Resort Credit (50$ Spa Credit/night for bookings/travels between February 11 to April 28, 2014)
  • Zen Grand Poolside Suite

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Size of the room : 110 m²
    • Tropical View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • Non-smoking room
    • 1 king-size bed or 2 queen-size beds
    • Crib (on request)
    • Living area
    • Desk/Working area
    • Terrace
    • Full bathroom
      • Shower : Regular
    • Whirlpool in room
    • Individual air-conditioning
    • CD/DVD player
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Pillow menu
    • Telephone
    • Bathrobes and slippers in room
    • Pillow menu
    • WiFi ($)
    • Bath amenities
    • private plunge pool on the terrace
  • Zen Grand Poolside Suite Luxury Collection

    Part of
    Inclusions
    • 2015-2016
    • 2016-2017
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Size of the room : 110 m²
    • Tropical View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • Non-smoking room
    • 1 king-size bed or 2 queen-size beds
    • Crib (on request)
    • Living area
    • Desk/Working area
    • Terrace
    • Full bathroom
      • Shower : Regular
    • Whirlpool in room
    • Individual air-conditioning
    • CD/DVD player
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Pillow menu
    • Telephone
    • LUXURY COLLECTION inclusions
    • Bathrobes and slippers in room
    • Pillow menu
    • WiFi ($)
    • Bath amenities
    • private plunge pool on the terrace
  • Zen Grand Suite

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Size of the room : 110 m²
    • Tropical View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • Non-smoking room
    • 1 king-size bed or 2 double beds
    • Crib (on request)
    • Living area
    • Desk/Working area
    • Terrace
    • Full bathroom
      • Shower : Regular
    • Whirlpool in room
    • Individual air-conditioning
    • CD/DVD player
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Pillow menu
    • Telephone
    • Bathrobes and slippers in room
    • Pillow menu
    • WiFi ($) (free for bookings/travels between February 11 to April 20, 2014)
    • Discount (10% discount at the boutiques, except the Spa boutique, for bookings/travels between February 11 to April 20, 2014)
    • Bath amenities
    • Resort Credit (50$ Spa Credit/night for bookings/travels between February 11 to April 20, 2014)
  • Zen Grand Suite Luxury Collection

    Part of
    Inclusions
    • 2015-2016
    • 2016-2017
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Size of the room : 110 m²
    • Tropical View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • Non-smoking room
    • 1 king-size bed or 2 double beds
    • Crib (on request)
    • Living area
    • Desk/Working area
    • Terrace
    • Full bathroom
      • Shower : Regular
    • Whirlpool in room
    • Individual air-conditioning
    • CD/DVD player
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Pillow menu
    • Telephone
    • LUXURY COLLECTION inclusions
    • Bathrobes and slippers in room
    • Pillow menu
    • WiFi ($) (free for bookings/travels between February 11 to April 20, 2014)
    • Discount (10% discount at the boutiques, except the Spa boutique, for bookings/travels between February 11 to April 20, 2014)
    • Bath amenities
    • Resort Credit (50$ Spa Credit/night for bookings/travels between February 11 to April 20, 2014)
Sports / Activities

Sports

  • Basketball
  • Boogie board
  • Deep sea fishing ($)
  • Golf course nearby ($)
  • Kayaking
  • Non-motorized water sports
  • Sailing
  • Snorkeling
  • Volleyball
  • Waterpolo

Activities

  • Aerobics
  • Aquafitness
  • Bicycles
  • Bike tours
  • Bingo
  • Board games
  • Catamaran ($)
  • Cooking lessons
  • Dance lessons
  • Fitness center
  • Games room
  • Horseshoe
  • Introduction to scuba diving in pool
  • Jacuzzi
  • Pilates
  • Ping-pong
  • Shuffleboard
  • Spanish lessons
  • Stretching sessions
  • Video games
  • Yoga
Internet

WiFi available in :

    • The entire complex

Internet for Business ($)

Wall plug ($)

Family Collection
Fun for Kids and Kids at Heart

When we think of our fondest childhood memories, family holidays immediately spring to mind. We know how precious these moments are, and that is why we have compiled our Family Collection, designed to help you plan the perfect family getaway in the sun.

WHO ARE YOU TRAVELLING WITH?

CHILDREN UP TO AGE 3
FOR THE LITTLE ONES
With babies and kids’ clubs, mini-shows and wading pools, these hotels have thought of your little ones so you can maximize your fun!

CHILDREN AGED 4 TO 11
LITTLE FISH
Like fish in the sea, your kids will make a splash all day long in these hotels boasting water games, aqua parks, pools with slides and fun-filled kids’ clubs.

TEENS AGED 12 TO 16
COOL FOR TEENS
With surf simulators to ride the waves, game rooms to hang out in and discos to dance to their favourite tunes, your teens will never run out of things to do!

SWIM FANS
WAVES OF FUN
These hotels boast water parks and surf simulators, for hours of aqua fun for the whole family!

JUST YOU AND THE KIDS
SINGLE PARENTS
Moms or dads travelling alone with children under 13 can benefit from reduced rates at these hotels or even free stays for kids.

3 OR MORE KIDS
BIG FUN FOR BIG FAMILIES
Families of 5 or more can benefit from adjoining or larger rooms so they can enjoy quality time together, in total comfort.

GRANDPA AND GRANDMA TOO!
MULTI-GENERATIONAL VACATIONS
Luxurious suites of exceptional comfort and a myriad of services at your fingertips to unite all the generations of your tight-knit family.

To find out if this hotel meets the needs of your family, please refer to "Family Collection" Inclusions in the "Inclusions" section.  
Luxury Collection
The Crème de la Crème of Sun Holidays

Enter the sumptuous world of lavish holidays by staying at one of the five-star resorts in our Luxury Collection. Blending fine cuisine, deluxe spas and exclusive privileges, these havens of relaxation and pure bliss treat you like a star… minus the paparazzi!

BENEFITS EXCLUSIVE TO TRANSAT
Free access to the VIP LOUNGE at airports **
Upgrade to OPTION PLUS on Air Transat. For information onOption Plus, visit Travel Information
Private ROUNDTRIP TRANSFERS

YOU’LL ALSO ENJOY…
Free WiFi in the room and public spaces*
Unlimited à la carte gourmet dining ** 
Access to spa facilities
Concierge or butler service
Waiter service at the pool and beach
Unlimited premium brand drinks
24-hour room service
Beach towels, bathrobes and slippers in the room upon arrival
Coffee maker with local coffee
Bottle of sparkling wine and fruit platter in the room upon arrival

* Some restrictions may apply in Cuba.
** Where available.

May be available with some room categories, according to the property
Restaurants / Bars
  • This information is for informational purposes only and can change depending of the occupancy and season.
    • 24h snacks
    • 24h drinks
  • Restaurant(s)
    • Azul
      Image bar
      • Breakfast : Buffet Restaurant
      • Lunch : Buffet Restaurant
      • Dinner : Buffet Restaurant
      • Air conditioning
      • Evening dress code: Casual
      • High chairs available
    • Bistro
      Image bar
      • Minimum age : 12 years old
      • Breakfast : Buffet Restaurant
      • Lunch : Buffet Restaurant
      • Dinner : Buffet Restaurant
      • Reservation required
      • Air conditioning
      • Evening dress code: Semi-formal
    • Piaf
      Image bar
      • Minimum age : 12 years old
      • Dinner : À la Carte French
      • Reservation required
      • Air conditioning
      • Evening dress code: Semi-formal
    • Sinlin
      Image bar
      • Dinner : À la Carte Asian
      • Reservation required
      • Air conditioning
      • Evening dress code: Semi-formal
    • Frida
      Image bar
      • Dinner : À la Carte Mexican
      • Reservation required
      • Air conditioning
      • Evening dress code: Semi-formal
    • Cocina de Autor
      Image bar
      • Minimum age : 12 years old
      • Dinner : À la Carte Molecular
      • Reservation required
      • Air conditioning
      • Evening dress code: Formal
    • Lucca
      Image bar
      • Dinner : À la Carte Mediterranean
      • Reservation required
      • Air conditioning
      • Evening dress code: Formal
    • Chaka
      Image bar
      • Breakfast : À la Carte International
      • Lunch : À la Carte International
      • Reservation required
      • Evening dress code: Casual
  • Bar(s)
    • Karaoke Bar
      Image bar
      • Karaoke Bar
      • Opening time : 18:00
      • Closing time : 02:00
      • Local drinks
      • International drinks
    • Piano Bar
      Image bar
      • Piano Bar
      • Opening time : 17:00
      • Closing time : 00:00
      • International drinks
    • Sky Bar
      Image bar
      • Location : Rooftop
      • Opening time : 18:00
      • Closing time : 23:00
      • Local drinks
      • International drinks
    • Aqua Bar
      Image bar
      • Location : Swim-up
      • Opening time : 09:00
      • Closing time : 18:00
      • Local drinks
      • International drinks
    • Sen Lin Bar
      Image bar
      • Opening time : 18:00
      • Closing time : 23:00
      • Local drinks
      • International drinks
    • koi Bar
      Image bar
      • Opening time : 18:00
      • Closing time : 03:00
      • Local drinks
      • International drinks
      • Premium drinks
Kids
  • Kids' Club (ages 4 to 12)
  • Teen Club (ages 13 to 18)
  • 2 kids pool(s)
  • Babysitting ($)
  • High chair available at the restaurants
Spa

Services ($)

  • Body Treatments
  • Massage
  • Spa Circuits
  • Special Therapies
Wedding / Honeymoon

Honeymoon package ($)

Eco-responsible

Earth Check

EarthCheck, managed and owned by EC3 Global, is an international environmental benchmarking and certification program designed specifically for the travel and tourism industry. The EarthCheck program is built on Agenda 21 principles and is now delivered in over 70 countries across the globe.
Special offers
  • 2 children under 4 stay and eat free (2015-2016)

  • 2 children under 4 stay and eat free (2016-2017)

Ratings
0000) 2409 Review(s)
TripAdvisor rating
0000)
TripAdvisor rating : Last 3 reviews

Extraordinary Experience! 00000 July 25, 2016

  • In the summer of 2015 my family and I travelled to the riviera for a week of absolute isolation and comfort, since the day we arrived at the Velas we found tranquility knowing how it had everything...
  • 145juant

Excellence 00000 July 25, 2016

  • This is a great place to stay! You are treated with excellence! Your every want & need is taken care of promptly & with total kindness & true concern for your happiness. All staff members greet you...
  • Terri W

Luxurious to the max 00000 July 25, 2016

  • Pricey but so grand. From the front gate security guard to the turn down service you are treated like royalty. Huge rooms with amazing mattresses and pillows. All gleaming marble floors. Huge...
  • ejjulie57
Transat rating 88888

Hotel Ranking Descriptions

★★★★★ A luxury resort offering first-class accommodation along with a very wide range of services and facilities.
★★★★ A superior resort offering a high standard of accommodation along with a wide array of services and facilities.
★★★ An intermediate resort offering a good price/quality ratio along with pleasant accommodation and various services.
★★ A standard resort offering comfortable accommodation and basic services.
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