The Moon Palace Golf & Spa Resort Grand Hotel in Riviera Maya is a resort nestled on Cancun’s tranquil South shore and approximately 10 km from the Cancun airport.
Hotel details
Important information
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Mandatory Information: Construction of new rooms

  • February 4, 2016:

    Renovations in the hotel are in process.

    Dates: February 5 until further notice
    Type of renovations: There is construction of new rooms at Moon Palace Golf & Spa Resort – Grand section and it is not disturbing clients.
    Where: The Grand section of Moon Palace Golf & Spa Resort.
    From: 9 am to 5 pm
    Substitution: N/A

    We apologize in advance for any inconvenience this situation may cause you during your stay.

Mandatory Information : Dolphinarium out of service

  • March 24, 2015
     
    Service not offered: Dolphinarium
    As of: March 24, until further notice.
    We apologize in advance for any inconvenience this situation may cause you during your stay.

Brochure Erratum(s)

  • Please take note of the following change in our 2015-2016 brochure.

    January 12, 2016:

    There is no shuttle available from selected Palace Resorts.

Good to Know

  •  
  • Ramp in room just for the shower
About your Hotel

Hotel Location

  • Approximately 10 km from Cancun International Airport
  • Beachfront
  • Close to a park/nature reserve
  • Close to an attraction/town/historical site
  • Area: Cancun South Shore

Hotel Description

  • 2446 rooms

Services

  • Parking available at the hotel
  • 4 pool(s)
  • 14 restaurant(s)
  • 10 bar(s)
  • 24h drinks
  • 24h snacks
  • Disco
  • Fitness center
  • Playground
  • Internet business center
  • Evening entertainment
  • Live music
  • Convenience Store ($)
  • Dolphinarium ($)
  • Spa ($)
  • Doctor on site ($)
  • Laundry services ($)
  • 4 tennis court(s)
  • Accessible for people with restricted mobility
  • Nurse on site ($)
  • WiFi available in :
    • Lobby
    • Room
  • Currency exchange ($)
  • ATM ($)
  • Check-in time : 3:00 PM
  • Check-out time : 12:00 PM
  • Scuba diving ($)
  • Babysitting ($)
  • Golf course nearby ($)
  • Golf Course on site ($)
  • Gift shop ($)
  • Photo shop ($)
  • Minimum age to check in without an adult : 18 years old
  • Convention centre ($)
  • Wine Cellar ($)
  • Beauty salon ($)
  • Spa services ($)
  • Car Rental ($)
  • This hotel accepts student groups

Beach

  • Beach Club on site
  • Lounge chairs
  • Palapas

Hotel Contact Information

    Moon Palace Golf & Spa Resort Grand 5*

  • Carretera Cancun-Chetumal km 340 77500 Cancun, Quintana Roo Mexico
  • Tel.: 9988816000
  • Fax : 9988816001
Inclusions

For travel between November 1, 2015 and October 31, 2016

Package

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

GENERAL INCLUSIONS :
  • Roundtrip transfers between airport and hotel (package only)
  • Roundtrip flight in Economy Class (package only)
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners , no reservation required
  • Daily activities program
  • Daily sports
  • Domestic drinks
  • Evening entertainment
  • In-room liquor dispenser
  • Mini-bar restocked daily (water, soft drinks and beer)
  • Non-motorized water sports (select)
  • Phone calls to Canada (restrictions apply)
  • Premium brand drinks
  • Room service available 24 h
  • Selected international drinks unlimited, house wine included
  • Turn-down service
  • Buffet breakfast, lunch and dinner
  • Access to all services and facilities of all Palace Resorts.
  • Service of a representative at destination
  • Wedding package
  • Honeymoon package
GOLF PACKAGE INCLUSIONS *:
  • Unlimited golf/adult/stay
  • Transportation to and from golf course (Moon Spa & Golf Club)
  • Beverages and snacks included at the Moon Spa & Golf Club
  • Shared golf cart included
  • Package available from November 1, 2015 to October 31, 2016
* Included with "Grand Deluxe Garden View with Golf" only
WEDDING PACKAGE INCLUSIONS :
HONEYMOON PACKAGE INCLUSIONS :

Hotel only

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

GENERAL INCLUSIONS :
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners , no reservation required
  • Daily activities program
  • Daily sports
  • Domestic drinks
  • Evening entertainment
  • In-room liquor dispenser
  • Mini-bar restocked daily (water, soft drinks and beer)
  • Non-motorized water sports (select)
  • Phone calls to Canada (restrictions apply)
  • Premium brand drinks
  • Room service available 24 h
  • Selected international drinks unlimited, house wine included
  • Turn-down service
  • Buffet breakfast, lunch and dinner
  • Access to all services and facilities of all Palace Resorts.
  • Service of a representative at destination
  • Wedding package
  • Honeymoon package
GOLF PACKAGE INCLUSIONS *:
  • Unlimited golf/adult/stay
  • Transportation to and from golf course (Moon Spa & Golf Club)
  • Beverages and snacks included at the Moon Spa & Golf Club
  • Shared golf cart included
  • Package available from November 1, 2015 to October 31, 2016
* Included with "Grand Deluxe Garden View with Golf" only
WEDDING PACKAGE INCLUSIONS :
HONEYMOON PACKAGE INCLUSIONS :

For travel between November 1, 2016 and October 31, 2017

Package

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

GENERAL INCLUSIONS :
  • Roundtrip transfers between airport and hotel (package only)
  • Roundtrip flight in Economy Class (package only)
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners (no reservations required)
  • Daily activities program
  • Daily sports
  • Domestic drinks
  • Evening entertainment
  • In-room liquor dispenser
  • Mini-bar restocked daily (water, soft drinks and beer)
  • Non-motorized water sports (select)
  • Phone calls to Canada (restrictions apply)
  • Premium brand drinks
  • Room service available 24-hour
  • Selected international drinks (unlimited, house wine included)
  • Turn-down service
  • Buffet breakfast, lunch and dinner
  • Access to all services and facilities of all Palace Resorts
  • Service of a representative at destination
  • Wedding package
  • Honeymoon package
GOLF PACKAGE INCLUSIONS *:
  • Unlimited golf/adult/stay
  • Transportation to and from golf course (Moon Spa & Golf Club)
  • Beverages and snacks included at the Moon Spa & Golf Club
  • Shared golf cart included
  • Package available from November 1, 2015 to October 31, 2016
* Included with "Grand Deluxe Garden View with Golf" only
WEDDING PACKAGE INCLUSIONS :
HONEYMOON PACKAGE INCLUSIONS :

Hotel only

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

GENERAL INCLUSIONS :
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners (no reservations required)
  • Daily activities program
  • Daily sports
  • Domestic drinks
  • Evening entertainment
  • In-room liquor dispenser
  • Mini-bar restocked daily (water, soft drinks and beer)
  • Non-motorized water sports (select)
  • Phone calls to Canada (restrictions apply)
  • Premium brand drinks
  • Room service available 24-hour
  • Selected international drinks (unlimited, house wine included)
  • Turn-down service
  • Buffet breakfast, lunch and dinner
  • Access to all services and facilities of all Palace Resorts
  • Service of a representative at destination
  • Wedding package
  • Honeymoon package
GOLF PACKAGE INCLUSIONS *:
  • Unlimited golf/adult/stay
  • Transportation to and from golf course (Moon Spa & Golf Club)
  • Beverages and snacks included at the Moon Spa & Golf Club
  • Shared golf cart included
  • Package available from November 1, 2015 to October 31, 2016
* Included with "Grand Deluxe Garden View with Golf" only
WEDDING PACKAGE INCLUSIONS :
HONEYMOON PACKAGE INCLUSIONS :
Rooms
  • For your comfort, each room offers :
  • Grand Deluxe Garden View

    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Garden View
    • Up to 4 people :
      • Maximum 4 adults
      • Maximum 2 children
    • Non-smoking room
    • 1 king-size bed or 2 double beds
    • Extra bed (on request)
    • Crib (on request)
    • Balcony or terrace
    • Bathroom with shower only
      • Shower : Regular
      • Bath type : Whirlpool
    • Whirlpool in room
    • Individual air-conditioning
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Long-distance calls included
    • Room service
    • Telephone
    • Bathrobes and slippers in room
    • In-room liquor dispenser
    • WiFi
    • Bottle of wine in room upon arrival
    • Aromatherapy
    • Bath amenities
    • Resort Credit (receive up to $1,500 resort credit per room/ stay; 16% applicable tax on all purchases done with resort credits. Some restrictions may apply)
    • Nightly petits fours
  • Grand Deluxe Garden View with Golf

    • Golf package inclusions
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Garden View
    • Up to 4 people :
      • Maximum 4 adults
      • Maximum 2 children
    • Non-smoking room
    • 1 king-size bed or 2 double beds
    • Extra bed (on request)
    • Crib (on request)
    • Dining area
    • Balcony or terrace
    • Bathroom with shower only
      • Shower : Regular
      • Bath type : Whirlpool
    • Whirlpool in room
    • Individual air-conditioning
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Long-distance calls included
    • Room service
    • Telephone
    • Bathrobes and slippers in room
    • In-room liquor dispenser
    • WiFi
    • Bottle of wine in room upon arrival
    • Aromatherapy
    • Bath amenities
    • Resort Credit (receive up to $1,500 resort credit per room/ stay; 16% applicable tax on all purchases done with resort credits. Some restrictions may apply)
    • Nightly petits fours
  • Grand Deluxe Suite View with Unlimited Golf instead of Resort Credit

    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Garden View
    • Up to 4 people :
      • Maximum 4 adults
      • Maximum 2 children
    • Non-smoking room
    • 1 king-size bed or 2 double beds
    • Extra bed (on request)
    • Crib (on request)
    • Dining area
    • Balcony or terrace
    • Bathroom with shower only
      • Shower : Regular
      • Bath type : Whirlpool
    • Whirlpool in room
    • Individual air-conditioning
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Long-distance calls included
    • Room service
    • Telephone
    • Bathrobes and slippers in room
    • In-room liquor dispenser
    • WiFi
    • Bottle of wine in room upon arrival
    • Bath amenities
    • Resort Credit
    • Nightly petits fours
Sports / Activities

Sports

  • Basketball
  • Deep sea fishing ($)
  • Fishing ($)
  • Golf course nearby ($)
  • Golf course on site ($)
  • Jogging track
  • Motorized water sports ($)
  • Non-motorized water sports
  • Sailing ($)
  • Tennis
    • 4 tennis court(s)
    • Night Tennis
  • Volleyball

Activities

  • Aquafitness
  • Board games
  • Dance lessons
  • Fitness center
  • Games room
  • Giant chess board
  • Glass-bottom boat
  • Horseback riding nearby ($)
  • Introduction to scuba diving in pool
  • Jacuzzi
  • Karaoke
  • Mini-golf
  • Parasailing ($)
  • Pilates
  • Scuba Diving ($)
  • Video games
  • Yoga
  • Zipline ($)
Internet

WiFi available in :

    • Lobby
    • Room

Internet for Business

Restaurants / Bars
  • This information is for informational purposes only and can change depending of the occupancy and season.
    • 24h snacks
    • 24h drinks
    • Disco
  • Restaurant(s)
    • Los Caporales (Nizuc section)
      Image bar
      • Dinner : À la Carte Mexican
      • Air conditioning
      • Evening dress code: Formal
      • High chairs available
    • La Trattoria (Golf course section)
      Image bar
      • Lunch : Buffet Restaurant
      • Dinner : À la Carte Italian
      • Reservation required
      • Air conditioning
      • Evening dress code: Formal
      • High chairs available
    • El Caribeño (Moon Grand)
      Image bar
      • Breakfast : Buffet Restaurant
      • Lunch : Buffet Restaurant
      • Dinner : À la Carte Caribbean
      • Air conditioning
      • Evening dress code: Formal
      • High chairs available
    • MoMo (Sunrise section)
      Image bar
      • Dinner : À la Carte Asian
      • Reservation required
      • Air conditioning
      • Evening dress code: Formal
      • High chairs available
    • Palapa Barracuda (Sunrise section)
      Image bar
      • Lunch : Buffet Restaurant
      • Dinner : À la Carte Steakhouse
      • Reservation required
      • Air conditioning
      • Evening dress code: Formal
      • High chairs available
    • Palapa Fragata (Sunrise section)
      Image bar
      • Dinner : À la Carte Seafood
      • Evening dress code: Casual
    • Palapa Pelicanos (Nizuc section)
      Image bar
      • Lunch : Buffet Restaurant
      • Dinner : À la Carte Sushi
      • Air conditioning
      • Evening dress code: Formal
    • El Manglar (Nizuc section)
      Image bar
      • Breakfast : Buffet Restaurant
      • Lunch : Buffet Restaurant
      • Dinner : Buffet Restaurant
      • Air conditioning
      • Evening dress code: Casual
      • High chairs available
    • La Gondola (Sunrise section)
      Image bar
      • Dinner : À la Carte Italian
      • Air conditioning
      • Evening dress code: Casual
      • High chairs available
    • Arrecifes (Nizuc section)
      Image bar
      • Dinner : Buffet Restaurant
      • Air conditioning
      • Evening dress code: Casual
      • High chairs available
    • Riviera Maya (Golf Course Section)
      Image bar
      • Dinner : À la Carte Mexican
      • Reservation required
      • Evening dress code: Casual
    • Los Tacos (Moon Grand)
      Image bar
      • Lunch : À la Carte Mexican
      • Dinner : À la Carte Mexican
      • Evening dress code: Casual
      • High chairs available
      • Smoking area
    • Bugambilias (Sunrise section)
      Image bar
      • Breakfast : Buffet Restaurant
      • Lunch : Buffet Restaurant
      • Dinner : Buffet Restaurant
      • Air conditioning
      • Evening dress code: Casual
      • High chairs available
    • Palapa Delfines (Nizuc section)
      Image bar
      • Lunch : Buffet Restaurant
      • Dinner : Grill
      • Air conditioning
      • Evening dress code: Semi-formal
  • Bar(s)
    • Lobby Bar (Nizuc section)
      Image bar
      • Location : Lobby
      • Opening time : 10:00
      • Closing time : 01:00
      • Local drinks
      • International drinks
    • Palapa Pelicanos (Nizuc section)
      Image bar
      • Location : Pool
      • Opening time : 12:30
      • Closing time : 23:00
      • Local drinks
      • International drinks
    • Palapa Delfines (Nizuc section)
      Image bar
      • Location : Pool
      • Opening time : 11:30
      • Closing time : 23:00
      • Local drinks
      • International drinks
    • Palapa Fragata (Sunrise section)
      Image bar
      • Location : Pool
      • Opening time : 12:00
      • Closing time : 22:30
      • Local drinks
      • International drinks
    • Lounge bar (Grand section)
      Image bar
      • Lounge
      • Opening time : 17:00
      • Closing time : 01:00
      • Local drinks
      • International drinks
      • Premium drinks
    • Pool bar (Grand section)
      Image bar
      • Location : Pool
      • Opening time : 10:00
      • Closing time : 17:00
      • Local drinks
      • International drinks
    • Lobby bar (Sunrise section)
      Image bar
      • Location : Lobby
      • Opening time : 10:00
      • Closing time : 01:00
      • Local drinks
      • International drinks
    • Pool bar Columpios
      Image bar
      • Location : Pool
      • Opening time : 10:00
      • Closing time : 23:00
      • Local drinks
      • International drinks
    • Sky bar (Club House, adults only)
      Image bar
      • Lounge
      • Opening time : 17:00
      • Closing time : 00:30
      • Local drinks
      • International drinks
      • Premium drinks
    • Noir
      Image bar
      • Disco
      • Opening time : 22:30
      • Closing time : 03:00
      • Local drinks
      • International drinks
Kids
  • Kids' Club (ages 4 to 12)
  • Playground
  • Babysitting ($)
  • High chair available at the restaurants
Golf 2
  • There’s nothing like a good game of golf to get you in the vacation spirit, so here's some information on nearby golf course(s) offering advantageous rates locally ($).

    This information is for informational purposes only and is subject to change.

Moon Spa & Golf Club

Designed by Jack Nicklaus
Carretera Federal a Chetumal-Cancun Km. 340
9988816100
teetimes@palaceresorts.com
  • Golf Course near the property
  • 18 holes
  • Driving range ($)
  • Lockers ($)
  • Par 72
  • 7,165 yards
  • Pre-reserved tee times available
  • Formal dress code
  • Putting green
  • Teaching pro ($)
  • Club house ($)
  • Mandatory golf cart ($)
  • Pro shop ($)
  • Chipping green

Riviera Cancun Golf & Resort

Designed by Jack Nicklaus
Blvd. Kukulcán Km. 26, Zona Hotelera
9988487777
info@golfpromotions.mx
  • Golf Course near the property
  • 18 holes
  • Driving range ($)
  • Lockers ($)
  • Par 72
  • 7,060 yards
  • Pre-reserved tee times available
  • Formal dress code
  • Putting green
  • Teaching pro ($)
  • Club house ($)
  • Mandatory golf cart ($)
  • Pro shop ($)
  • Chipping green
Golf package ($)*
  • Unlimited golf/adult/stay
  • Transportation to and from golf course (Moon Spa & Golf Club)
  • Beverages and snacks included at the Moon Spa & Golf Club
  • Shared golf cart included
  • Package available from November 1, 2015 to October 31, 2016
* Included with "Grand Deluxe Garden View with Golf" only
Scuba Diving

Services ($)

  • Introduction to scuba diving in pool
  • Scuba diving centre off-site
Spa

Services ($)

  • Body Treatments
  • Massage
Wedding / Honeymoon

Free wedding Package

  • Free wedding package
    Certain restrictions and administration fees may apply. A minimum number of passengers may be required.

Free honeymoon package

  • Free honeymoon package
    To be eligible for the honeymoon package, newlyweds must advise at the time of booking and present their proof of wedding, dated within the last month, upon arrival at the hotel.

Wedding package ($)

Honeymoon package ($)

Eco-responsible

Travelife Gold

Travelife is an international label designed by and for the travel industry. This efficient certification system helps managers in the lodging sector measure and track their social and environmental performance.

All properties displaying a Travelife Gold award were certified within the last two years, under the current or previous Travelife criteria. 
Special offers
  • 2 children under 4 stay and eat free (2015-2016)

  • Resort Credit (2015-2016)

  • Golf (2015-2016)

  • 2 children under 4 stay and eat free (2016-2017)

  • Resort Credit (2016-2017)

  • Golf (2016-2017)

Ratings
0000) 17824 Review(s)
TripAdvisor rating
0000)
TripAdvisor rating : Last 3 reviews

Great but a little crowded for my liking 0000¼ July 25, 2016

  • Returned yesterday from our annual summer holiday for a family of four. To say that the resort is huge is an understatement. Its clean, well staffed, and food was great. Facilities of golf buggies...
  • Urnisha

Amazing family resort 00000 July 25, 2016

  • This is hands down One of the best all-inclusive resorts I have ever visited it has a wonderful kids club which my daughter did not want to leave the food is great better than the average...
  • alendiag

Family friendly resort and attentive hospitality 00000 July 25, 2016

  • Moon Palace resort is a family friendly resort that my husband and 4 children (ages 11, 10, 8 & 5) all enjoyed during Spring Break 2016. The friendly and attentive staff ensured that our stay was...
  • Texasmomof42014
Transat rating 88888

Hotel Ranking Descriptions

★★★★★ A luxury resort offering first-class accommodation along with a very wide range of services and facilities.
★★★★ A superior resort offering a high standard of accommodation along with a wide array of services and facilities.
★★★ An intermediate resort offering a good price/quality ratio along with pleasant accommodation and various services.
★★ A standard resort offering comfortable accommodation and basic services.
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