back
Now Jade Riviera Cancun provides guests with over 2,600 feet of pure crystal-white sand and refreshing azure waters. Guests can enjoy eight gourmet dining options, six bars & lounges, 24-hour room and concierge service and so much more!
Hotel details
Important information
Ø
  • Transat has made all reasonable efforts to ensure the accuracy of its product information, promotions, photos, layouts and videos; however, please note that changes may occur at any moment without notice.

Mandatory Information: Redecoration

  • October 21, 2017:
     
    Renovations in the hotel are expected or in progress.
     
    Dates: Until November 26, 2017
    Where: Carnival international buffet restaurant will undergo some renovation works consisting in the isolation of the restaurant section-by-section where the remodeling will occur.
    Substitution: The buffet service will be served in the open available sections of the Carnival restaurant, and the two adjacent restaurants Capers & Castaways remain available for service.
     
    The hotelier is deploying all possible efforts to minimize the noise and impact of renovations. We apologize in advance for any inconvenience this situation may cause you during your stay.
About your Hotel
Ø

Hotel Location

  • Approximately 20 km from Cancun International Airport
  • Beachfront
  • Close to a park/nature reserve
  • Close to an attraction/town/historical site
  • Area: Puerto Morelos

Hotel Description

  • 550 rooms
  • 9 building(s) of 4 storey(s)
  • Elevator

Services

  • Rooms for family of 5 or more
  • Parking available at the hotel
  • 3 pool(s)
  • 9 restaurant(s)
  • 6 bar(s)
  • 24h drinks
  • 24h snacks
  • Fitness center
  • Internet business center
  • Evening entertainment
  • Live music
  • Convenience Store ($)
  • Spa ($)
  • Doctor on site ($)
  • Laundry services ($)
  • -
  • WiFi available in :
    • Lobby
    • Pool
    • Room
  • Currency exchange ($)
  • Check-in time : 3:00 PM
  • Check-out time : 12:00 PM
  • Shopping centre ($)
  • Babysitting ($)
  • Golf course nearby ($)
  • Gift shop ($)
  • Minimum age to check in without an adult : 18 years old
  • Convention centre ($)
  • Beauty salon ($)
  • Spa services ($)
  • Car Rental ($)

Beach

  • Lounge chairs
  • Palapas
  • Bali Beds

Hotel Contact Information

  • Now Jade Riviera Cancun 5*
  • Unidad 26 Mz. 20 Lote 1-1 Sm.3, Puerto Morelos Benito Juárez, Quintana Roo, Mexico, 77580
  • Tel.: 9988728888
  • Fax : 9988728894
  • Email : info.nojrc@nowresorts.com
Inclusions
Ø
For travel between November 1, 2017 and October 31, 2018

Package

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

General inclusions :
  • Roundtrip transfers between airport and hotel (package only)
  • Roundtrip flight in Economy Class (package only)
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte breakfast, lunch and dinner (unlimited, no reservations required)
  • À la carte dinners
  • Daily activities program
  • Daily sports
  • Domestic drinks (unlmited)
  • Evening entertainment
  • Gala dinner on Dec. 31
  • Introduction to scuba diving in pool
  • Mini-bar restocked daily (water, soft drinks and beer)
  • Non-motorized water sports (select)
  • Premium brand drinks
  • Room service 24-hour
  • Snacks
  • Waiter service at the pool/beach
  • WiFi
  • Buffet breakfast, lunch and dinner
  • Bath amenities (VIP)
  • Resort Credit
  • Sip, Savor & See dining experience at nearby Dreams and Now Resorts & Spas (transportation not included, reservations required, restrictions may apply)
  • Service of a representative at destination
  • Golf package
  • Golf package
  • Wedding package
  • Honeymoon package
Distinction Collection inclusions *:
  • Direct transfer between the airport and hotel (package only)
  • À la carte dinners (additional guaranteed reservations may apply)
  • Welcome cocktail upon arrival
  • Mini-bar restocked daily
  • Selected international drinks (unlimited)
  • Safety deposit box (free)
  • Cool Towel upon arrival
  • Bathrobes and slippers in room
  • Beach towels in room
  • WiFi (free in the lobby (some restrictions may apply))
* Included with "Junior Suite Tropical View Aura Club Double", "Junior Suite Ocean View Aura Club Double", "Junior Suite Ocean Front Aura Club Double", "Family Suite Aura Club", "Preferred Club Suite Ocean View Aura Club Double", "Preferred Club Suite Ocean Front Aura Club Double", "Junior Suite Tropical View Aura Club King", "Junior Suite Ocean View Aura Club King", "Junior Suite Ocean Front Aura Club King", "Preferred Club Suite Ocean View Aura Club King", "Preferred Club Suite Ocean Front Aura Club King", "Deal of the Day Aura Club" and "Preferred Deal of the Day Aura Club" only
Family Collection inclusions :
  • Dedicated family check-in at airport counter (package only)
  • Pre-booking for families (package only)
  • Free seat selection for kids
  • Priority baggage handling (package only)
  • Kids' Club Explorer's Club (ages 3-12)
  • Kids' pool
  • Part of: Cool for teens & For the Little Ones
Preferred Club inclusions *:
  • Private check in & check-out with concierge service
  • VIP Preferred status amenities
  • Concierge service from 7 am to 9 pm
  • Mini-bar (upgraded)
  • Access to private Preferred Club Lounge
  • Complimentary computer access in Preferred Club Lounge
  • Bath amenities (upgraded)
  • Complimentary newspaper in room everyday (English and Spanish)
  • Continental breakfast in Preferred Club Lounge
  • Hors d'oeuvres hot and cold (served in the afternoon), exquisite desserts and fine liquors in the Preferred Club lounge
  • Pillow menu
* Included with "Preferred Club Suite Ocean View Aura Club Double", "Preferred Club Suite Ocean Front Aura Club Double", "Preferred Club Governor Suite Aura Club", "Preferred Club Suite Ocean View Aura Club King", "Preferred Club Suite Ocean Front Aura Club King" and "Preferred Deal of the Day Aura Club" only
Aura Club inclusions *:
  • Beach towels in room upon arrival
  • Separate check-in
  • Resort Credit of an additionnal US $50
  • VIP room amenities
  • Spa discount of 25% on select treatments once/person/stay (not combinable with Resort Credit and/or other promotions)
  • Complimentary photo with resort photographer (one/room/stay)
* Included with "Junior Suite Tropical View Aura Club Double", "Junior Suite Ocean View Aura Club Double", "Junior Suite Ocean Front Aura Club Double", "Family Suite Aura Club", "Preferred Club Suite Ocean View Aura Club Double", "Preferred Club Suite Ocean Front Aura Club Double", "Junior Suite Tropical View Aura Club King", "Junior Suite Ocean View Aura Club King", "Junior Suite Ocean Front Aura Club King", "Preferred Club Suite Ocean View Aura Club King", "Preferred Club Suite Ocean Front Aura Club King", "Deal of the Day Aura Club" and "Preferred Deal of the Day Aura Club" only
GOLF PACKAGE inclusions :
  • Transportation to and from golf course not included
  • Golf cart mandatory ($)
  • Fee(s) (premium tee time also available ($))
  • 1 FREE round/person/day at the Grand Coral Riviera Maya
  • Package available from June 3, 2015 and onwards

Accommodation only

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

General inclusions :
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte breakfast, lunch and dinner (unlimited, no reservations required)
  • À la carte dinners
  • Daily activities program
  • Daily sports
  • Domestic drinks (unlmited)
  • Evening entertainment
  • Gala dinner on Dec. 31
  • Introduction to scuba diving in pool
  • Mini-bar restocked daily (water, soft drinks and beer)
  • Non-motorized water sports (select)
  • Premium brand drinks
  • Room service 24-hour
  • Snacks
  • Waiter service at the pool/beach
  • WiFi
  • Buffet breakfast, lunch and dinner
  • Bath amenities (VIP)
  • Resort Credit
  • Sip, Savor & See dining experience at nearby Dreams and Now Resorts & Spas (transportation not included, reservations required, restrictions may apply)
  • Service of a representative at destination
  • Golf package
  • Golf package
  • Wedding package
  • Honeymoon package
Distinction Collection inclusions *:
  • Direct transfer between the airport and hotel (package only)
  • À la carte dinners (additional guaranteed reservations may apply)
  • Welcome cocktail upon arrival
  • Mini-bar restocked daily
  • Selected international drinks (unlimited)
  • Safety deposit box (free)
  • Cool Towel upon arrival
  • Bathrobes and slippers in room
  • Beach towels in room
  • WiFi (free in the lobby (some restrictions may apply))
* Included with "Junior Suite Tropical View Aura Club Double", "Junior Suite Ocean View Aura Club Double", "Junior Suite Ocean Front Aura Club Double", "Family Suite Aura Club", "Preferred Club Suite Ocean View Aura Club Double", "Preferred Club Suite Ocean Front Aura Club Double", "Junior Suite Tropical View Aura Club King", "Junior Suite Ocean View Aura Club King", "Junior Suite Ocean Front Aura Club King", "Preferred Club Suite Ocean View Aura Club King", "Preferred Club Suite Ocean Front Aura Club King", "Deal of the Day Aura Club" and "Preferred Deal of the Day Aura Club" only
Family Collection inclusions :
  • Dedicated family check-in at airport counter (package only)
  • Pre-booking for families (package only)
  • Free seat selection for kids
  • Priority baggage handling (package only)
  • Kids' Club Explorer's Club (ages 3-12)
  • Kids' pool
  • Part of: Cool for teens & For the Little Ones
Preferred Club inclusions *:
  • Private check in & check-out with concierge service
  • VIP Preferred status amenities
  • Concierge service from 7 am to 9 pm
  • Mini-bar (upgraded)
  • Access to private Preferred Club Lounge
  • Complimentary computer access in Preferred Club Lounge
  • Bath amenities (upgraded)
  • Complimentary newspaper in room everyday (English and Spanish)
  • Continental breakfast in Preferred Club Lounge
  • Hors d'oeuvres hot and cold (served in the afternoon), exquisite desserts and fine liquors in the Preferred Club lounge
  • Pillow menu
* Included with "Preferred Club Suite Ocean View Aura Club Double", "Preferred Club Suite Ocean Front Aura Club Double", "Preferred Club Governor Suite Aura Club", "Preferred Club Suite Ocean View Aura Club King", "Preferred Club Suite Ocean Front Aura Club King" and "Preferred Deal of the Day Aura Club" only
Aura Club inclusions *:
  • Beach towels in room upon arrival
  • Separate check-in
  • Resort Credit of an additionnal US $50
  • VIP room amenities
  • Spa discount of 25% on select treatments once/person/stay (not combinable with Resort Credit and/or other promotions)
  • Complimentary photo with resort photographer (one/room/stay)
* Included with "Junior Suite Tropical View Aura Club Double", "Junior Suite Ocean View Aura Club Double", "Junior Suite Ocean Front Aura Club Double", "Family Suite Aura Club", "Preferred Club Suite Ocean View Aura Club Double", "Preferred Club Suite Ocean Front Aura Club Double", "Junior Suite Tropical View Aura Club King", "Junior Suite Ocean View Aura Club King", "Junior Suite Ocean Front Aura Club King", "Preferred Club Suite Ocean View Aura Club King", "Preferred Club Suite Ocean Front Aura Club King", "Deal of the Day Aura Club" and "Preferred Deal of the Day Aura Club" only
GOLF PACKAGE inclusions :
  • Transportation to and from golf course not included
  • Golf cart mandatory ($)
  • Fee(s) (premium tee time also available ($))
  • 1 FREE round/person/day at the Grand Coral Riviera Maya
  • Package available from June 3, 2015 and onwards
Rooms
Ø
  • For your comfort, each room offers :
  • Junior Suite Tropical View Aura Club Double > Ø

    Inclusions
    • Distinction Collection inclusions (Season 2017-2018)
    • Family Collection inclusions (Season 2017-2018)
    • Aura Club inclusions (Season 2017-2018)
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • 110/120 volts
    • Size of the room : 65 m²
    • Tropical View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 3 children
    • Non-smoking room
    • 2 double beds
    • Extra bed (on request)
    • Crib (on request)
    • Living area
    • Desk/Working area
    • Connecting room available on request
    • Balcony or terrace
    • Full bathroom
      • Shower : Rain
      • Bath type : Whirlpool
    • Whirlpool in room
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Room service
    • Telephone
    • Family Collection inclusions
    • Distinction Collection inclusions
    • Aura Club inclusions
    • Bathrobes and slippers in room
  • Junior Suite Ocean View Aura Club Double > Ø

    Inclusions
    • Distinction Collection inclusions (Season 2017-2018)
    • Family Collection inclusions (Season 2017-2018)
    • Aura Club inclusions (Season 2017-2018)
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • 110/120 volts
    • Size of the room : 65 m²
    • Ocean View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • Non-smoking room
    • 2 double beds
    • Extra bed (on request)
    • Crib (on request)
    • Living area
    • Desk/Working area
    • Balcony or terrace
    • Full bathroom
      • Shower : Rain
      • Bath type : Whirlpool
    • Whirlpool in room
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Room service
    • Telephone
    • Family Collection inclusions
    • Distinction Collection inclusions
    • Aura Club inclusions
    • Bathrobes and slippers in room
  • Junior Suite Ocean Front Aura Club Double > Ø

    Inclusions
    • Distinction Collection inclusions (Season 2017-2018)
    • Family Collection inclusions (Season 2017-2018)
    • Aura Club inclusions (Season 2017-2018)
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • 110/120 volts
    • Size of the room : 65 m²
    • Oceanfront
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • Non-smoking room
    • 2 double beds
    • Extra bed (on request)
    • Crib (on request)
    • Living area
    • Desk/Working area
    • Balcony or terrace
    • Full bathroom
      • Shower : Rain
      • Bath type : Whirlpool
    • Whirlpool in room
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Room service
    • Telephone
    • Family Collection inclusions
    • Distinction Collection inclusions
    • Aura Club inclusions
    • Bathrobes and slippers in room
  • Family Suite Aura Club > Ø

    Inclusions
    • Distinction Collection inclusions (Season 2017-2018)
    • Family Collection inclusions (Season 2017-2018)
    • Aura Club inclusions (Season 2017-2018)
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • 110/120 volts
    • Size of the room : 130 m²
    • Tropical View
    • Up to 7 people :
      • Maximum 4 adults
      • Maximum 4 children
    • Non-smoking room
    • Bedroom with closed door
    • 1 king-size bed (1st room)
    • 2 double beds (2nd room)
    • Extra bed (on request)
    • Crib (on request)
    • Living area
    • Desk/Working area
    • Balcony or terrace
    • Full bathroom
      • Shower : Rain
      • Bath type : Whirlpool
    • Whirlpool in room
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Room service
    • Telephone
    • Family Collection inclusions
    • Distinction Collection inclusions
    • Aura Club inclusions
    • Bathrobes and slippers in room
  • Preferred Club Suite Ocean View Aura Club Double > Ø

    Inclusions
    • Distinction Collection inclusions (Season 2017-2018)
    • Family Collection inclusions (Season 2017-2018)
    • Aura Club inclusions (Season 2017-2018)
    • Preferred Club inclusions (Season 2017-2018)
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • 110/120 volts
    • Size of the room : 71 m²
    • Ocean View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • Non-smoking room
    • Bedroom with closed door
    • 2 double beds
    • 1 sofa in the living area
    • Extra bed (on request)
    • Crib (on request)
    • Closed living room
    • Desk/Working area
    • Balcony or terrace
    • Full bathroom
      • Shower : Rain
      • Bath type : Regular
    • Whirlpool on balcony
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Newspaper
    • Pillow menu
    • Room service
    • Telephone
    • Family Collection inclusions
    • Distinction Collection inclusions
    • Aura Club inclusions
    • Preferred Club inclusions
    • Bathrobes and slippers in room
    • Secrets box for private room service
  • Preferred Club Suite Ocean Front Aura Club Double > Ø

    Inclusions
    • Distinction Collection inclusions (Season 2017-2018)
    • Family Collection inclusions (Season 2017-2018)
    • Aura Club inclusions (Season 2017-2018)
    • Preferred Club inclusions (Season 2017-2018)
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • 110/120 volts
    • Size of the room : 71 m²
    • Oceanfront
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • Non-smoking room
    • Bedroom with closed door
    • 2 double beds
    • 1 sofa in the living area
    • Extra bed (on request)
    • Crib (on request)
    • Closed living room
    • Desk/Working area
    • Balcony or terrace
    • Full bathroom
      • Shower : Rain
      • Bath type : Regular
    • Whirlpool on balcony
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Newspaper
    • Pillow menu
    • Room service
    • Telephone
    • Family Collection inclusions
    • Distinction Collection inclusions
    • Aura Club inclusions
    • Preferred Club inclusions
    • Bathrobes and slippers in room
    • Secrets box for private room service
  • Preferred Club Governor Suite Aura Club > Ø

    Inclusions
    • Family Collection inclusions (Season 2017-2018)
    • Preferred Club inclusions (Season 2017-2018)
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • 110/120 volts
    • Size of the room : 101 m²
    • Oceanfront
    • Up to 2 people :
      • Maximum 2 adults
    • Non-smoking room
    • Bedroom with closed door
    • 1 king-size bed
    • 1 sofa in the living area
    • Closed living room
    • Dining room (closed area)
    • Desk/Working area
    • Balcony or terrace
    • Full bathroom
      • Shower : Rain
      • Bath type : Whirlpool
    • Whirlpool on balcony
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Newspaper
    • Pillow menu
    • Room service
    • Telephone
    • Family Collection inclusions
    • Preferred Club inclusions
    • WiFi
  • Junior Suite Tropical View Aura Club King > Ø

    Inclusions
    • Distinction Collection inclusions (Season 2017-2018)
    • Family Collection inclusions (Season 2017-2018)
    • Aura Club inclusions (Season 2017-2018)
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • 110/120 volts
    • Size of the room : 65 m²
    • Tropical View
    • Up to 3 people :
      • Maximum 2 adults
      • Maximum 1 children
    • Non-smoking room
    • 1 king-size bed
    • Extra bed (on request)
    • Crib (on request)
    • Living area
    • Desk/Working area
    • Connecting room available on request
    • Balcony or terrace
    • Full bathroom
      • Shower : Rain
      • Bath type : Whirlpool
    • Whirlpool in room
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Room service
    • Telephone
    • Family Collection inclusions
    • Distinction Collection inclusions
    • Aura Club inclusions
    • Bathrobes and slippers in room
  • Junior Suite Ocean View Aura Club King > Ø

    Inclusions
    • Distinction Collection inclusions (Season 2017-2018)
    • Family Collection inclusions (Season 2017-2018)
    • Aura Club inclusions (Season 2017-2018)
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • 110/120 volts
    • Size of the room : 65 m²
    • Ocean View
    • Up to 3 people :
      • Maximum 2 adults
      • Maximum 1 children
    • Non-smoking room
    • 1 king-size bed
    • Extra bed (on request)
    • Crib (on request)
    • Living area
    • Desk/Working area
    • Balcony or terrace
    • Full bathroom
      • Shower : Rain
      • Bath type : Whirlpool
    • Whirlpool in room
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Room service
    • Telephone
    • Family Collection inclusions
    • Distinction Collection inclusions
    • Aura Club inclusions
    • Bathrobes and slippers in room
  • Junior Suite Ocean Front Aura Club King > Ø

    Inclusions
    • Distinction Collection inclusions (Season 2017-2018)
    • Family Collection inclusions (Season 2017-2018)
    • Aura Club inclusions (Season 2017-2018)
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • 110/120 volts
    • Size of the room : 65 m²
    • Oceanfront
    • Up to 3 people :
      • Maximum 2 adults
      • Maximum 1 children
    • Non-smoking room
    • 1 king-size bed
    • Extra bed (on request)
    • Crib (on request)
    • Living area
    • Desk/Working area
    • Balcony or terrace
    • Full bathroom
      • Shower : Rain
      • Bath type : Whirlpool
    • Whirlpool in room
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Room service
    • Telephone
    • Family Collection inclusions
    • Distinction Collection inclusions
    • Aura Club inclusions
    • Bathrobes and slippers in room
  • Preferred Club Suite Ocean View Aura Club King > Ø

    Inclusions
    • Distinction Collection inclusions (Season 2017-2018)
    • Family Collection inclusions (Season 2017-2018)
    • Aura Club inclusions (Season 2017-2018)
    • Preferred Club inclusions (Season 2017-2018)
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • 110/120 volts
    • Size of the room : 71 m²
    • Ocean View
    • Up to 3 people :
      • Maximum 2 adults
      • Maximum 1 children
    • Non-smoking room
    • Bedroom with closed door
    • 1 king-size bed
    • 1 sofa in the living area
    • Extra bed (on request)
    • Crib (on request)
    • Closed living room
    • Desk/Working area
    • Balcony or terrace
    • Full bathroom
      • Shower : Rain
      • Bath type : Regular
    • Whirlpool on balcony
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Newspaper
    • Pillow menu
    • Room service
    • Telephone
    • Family Collection inclusions
    • Distinction Collection inclusions
    • Aura Club inclusions
    • Preferred Club inclusions
    • Bathrobes and slippers in room
    • Secrets box for private room service
  • Preferred Club Suite Ocean Front Aura Club King > Ø

    Inclusions
    • Distinction Collection inclusions (Season 2017-2018)
    • Family Collection inclusions (Season 2017-2018)
    • Aura Club inclusions (Season 2017-2018)
    • Preferred Club inclusions (Season 2017-2018)
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • 110/120 volts
    • Size of the room : 71 m²
    • Oceanfront
    • Up to 3 people :
      • Maximum 2 adults
      • Maximum 1 children
    • Non-smoking room
    • Bedroom with closed door
    • 1 king-size bed
    • 1 sofa in the living area
    • Extra bed (on request)
    • Crib (on request)
    • Closed living room
    • Desk/Working area
    • Balcony or terrace
    • Full bathroom
      • Shower : Rain
      • Bath type : Regular
    • Whirlpool on balcony
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Newspaper
    • Pillow menu
    • Room service
    • Telephone
    • Family Collection inclusions
    • Distinction Collection inclusions
    • Aura Club inclusions
    • Preferred Club inclusions
    • Bathrobes and slippers in room
    • Secrets box for private room service
  • Deal of the Day Aura Club > Ø

    Inclusions
    • Distinction Collection inclusions (Season 2017-2018)
    • Family Collection inclusions (Season 2017-2018)
    • Aura Club inclusions (Season 2017-2018)
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • 110/120 volts
    • Run of the house View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • Non-smoking room
    • Some rooms with balcony or terrace
    • Bathroom with shower or bath
      • Shower : Regular
      • Bath type : Regular
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Telephone
    • Family Collection inclusions
    • Distinction Collection inclusions
    • Aura Club inclusions
  • Preferred Deal of the Day Aura Club > Ø

    Inclusions
    • Distinction Collection inclusions (Season 2017-2018)
    • Family Collection inclusions (Season 2017-2018)
    • Aura Club inclusions (Season 2017-2018)
    • Preferred Club inclusions (Season 2017-2018)
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • 110/120 volts
    • Run of the house View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • Non-smoking room
    • Some rooms with balcony or terrace
    • Bathroom with shower or bath
      • Shower : Regular
      • Bath type : Regular
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Telephone
    • Family Collection inclusions
    • Distinction Collection inclusions
    • Aura Club inclusions
    • Preferred Club inclusions
Sports / Activities
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Sports

  • Golf course nearby ($)
  • Kayaking
  • Snorkeling
  • Sport fishing ($)
  • Volleyball
  • Windsurfing
  • Tennis
    • Night Tennis
    • Tennis Pro ($)

Activities

  • Aerobics
  • Aquafitness
  • Board games
  • Cine-Beach
  • Euro-Bungee
  • Fitness center
  • Yoga
Internet
Ø

WiFi available in :

  • Lobby
  • Pool
  • Room

Internet for Business

Complimentary WiFi with unlimited connectivity
Family Collection
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Kid-Friendly Fun

You’re going on a family vacation! Great! Where do you go? Where do you stay? Does the hotel have a water park? Will your teen get bored? So many questions! That’s why we’ve compiled our Family Collection, catered to the wants and needs of all types of families. So you can spend more time teasing your teen about singing Justin Bieber at karaoke or bonding over that time Grandma fell out of the canoe.

WHO ARE YOU TRAVELLING WITH?

CHILDREN UP TO AGE 12
For the Little Ones and Tweens
With fun-filled kids’ clubs and activities galore, your children might never want to leave!

TEENS AGED 13 TO 16
Cool for Teens
Surf simulators, arcade games, DJ classes – your teens won’t even have time to miss Snapchat!

SWIM FANS
Water Parks
Spend hours of aqua fun at these hotels with awesome water parks and surf simulators.

JUST YOU AND THE KIDS
Single Parents
Moms or dads travelling alone with kids under 13 can benefit from reduced rates and even free stays for their little ones.

FAMILIES OF 5 OR MORE
Big Fun for Big Families
Big families are the stars at these hotels with spacious rooms and/or luxurious suites.

To find out if this hotel meets the needs of your family, and see which specific inclusions apply to this hotel, please refer to "Family Collection" Inclusions in the "Inclusions" section.  
May be available with some room categories, according to the property
Distinction Collection
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Extraordinary Extras

Who doesn’t like to be pampered during their all-inclusive Sun holidays? With our Distinction Collection, you’ll unlock new levels of indulgence. Toast to your vacation with a welcome cocktail. Slide into comfort with plush bathrobes. Dine at your favourite gourmet restaurant. The good life just doesn’t get any better than this.

Benefits exclusive to Transat * 
Direct roundtrip transfers between airport and hotel ** 
Additional guaranteed reservations at à la carte restaurants
Free WiFi in the lobby *** 
Mini-bar stocked daily
Unlimited select international drinks
Free in-room safe

YOU’LL ALSO ENJOY…
Welcome cocktail and cold towel upon arrival
Beach towels, bathrobes and slippers in the room
Bottle of wine or local specialty in the room upon arrival
Concierge service
Turndown service
Golf or spa discounts*

* Some inclusions may vary by resort. See hotel inclusions for details.
** Not available at the Meliá Cayo Guillermo.
*** One hour or more per day. Some restrictions may apply in Cuba.
 
May be available with some room categories, according to the property
Restaurants / Bars
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  • This information is for informational purposes only and can change depending of the occupancy and season.
    • 24h snacks
    • 24h drinks
  • Restaurant(s)

    • Carnival
      Image bar
      • Breakfast : Buffet Restaurant
      • Lunch : Buffet Restaurant
      • Dinner : Buffet Restaurant
      • Air conditioning
      • Evening dress code: Casual
      • High chairs available
    • Spice
      Image bar
      • Dinner : À la Carte Asian
      • Air conditioning
      • Evening dress code: Semi-formal
    • Capers
      Image bar
      • Dinner : À la Carte Italian
      • Air conditioning
      • Evening dress code: Semi-formal
    • Cin Cin
      Image bar
      • Minimum age : 18 years old
      • Dinner : À la Carte Mediterranean
      • Air conditioning
      • Evening dress code: Semi-formal
    • Mercure
      Image bar
      • Breakfast : À la Carte Breakfast
      • Dinner : À la Carte French
      • Air conditioning
      • Evening dress code: Semi-formal
      Breakfast for Preferred Club clients only
    • Tamarindo
      Image bar
      • Dinner : À la Carte Mexican
      • Air conditioning
      • Evening dress code: Semi-formal
    • Castaways
      Image bar
      • Lunch : Snack Bar
      • Evening dress code: Casual
      • High chairs available
      • Smoking area
    • Coco Cafe
      Image bar
      • Breakfast : Coffee shop & desserts
      • Lunch : Coffee shop & desserts
      • Dinner : Coffee shop & desserts
      • Air conditioning
      • Evening dress code: Casual
    • Barefoot Grill
      Image bar
      • Lunch : Snack Bar
  • Bar(s)

    • Splash
      Image bar
      • Location : Swim-up
      • Opening time : 10:00
      • Closing time : 18:00
      • Local drinks
      • International drinks
    • The Mix
      Image bar
      • Location : Beach
      • Opening time : 10:00
      • Closing time : 18:00
      • Local drinks
      • International drinks
    • Moments
      Image bar
      • Location : Lobby
      • Opening time : 10:00
      • Closing time : 01:00
      • Local drinks
      • International drinks
    • Scores Sports Bar
      Image bar
      • Sports Bar
      • Opening time : 17:00
      • Closing time : 01:00
      • Local drinks
      • International drinks
    • The Reef
      Image bar
      • Location : Swim-up
      • Opening time : 10:00
      • Closing time : 18:00
      • Local drinks
      • International drinks
    • The Lounge
      Image bar
      • Lounge
      • Opening time : 07:00
      • Closing time : 23:00
      • Local drinks
      • International drinks
Kids
Ø
  • Kids' Club (ages 3 to 12)
  • 1 kids pool(s)
  • Babysitting ($)
  • Rooms for family of five or more
  • High chair available at the restaurant(s)

Notes

Explorer's Club For Kids
Activities for teens(ages 13-17)
Golf 1
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  • There’s nothing like a good game of golf to get you in the vacation spirit, so here's some information on nearby golf course(s) offering advantageous rates locally ($).

    This information is for informational purposes only and is subject to change.,

Grand Coral Riviera Maya Golf Course

Designed by Nick Price
Carretera Federal 307, Km. 294 77710 - Playa del Carmen Riviera
529841096020
  • Golf Course near the property
  • 18 holes
  • Driving range ($)
  • Lockers ($)
  • Par 71
  • 7043 yards
  • Formal dress code
  • Putting green
  • Teaching pro ($)
  • Club house ($)
  • Chipping green
Golf package included
Golf package included
  • Transportation to and from golf course not included
  • Golf cart mandatory ($)
  • Fee(s) (premium tee time also available ($))
  • 1 FREE round/person/day at the Grand Coral Riviera Maya
  • Package available from June 3, 2015 and onwards
Spa
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Services ($)

  • Body Treatments
  • Massage
Wedding / Honeymoon
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Free wedding Package

  • Free wedding package
    Certain restrictions and administration fees may apply. A minimum number of passengers may be required.

Free honeymoon package

  • To be eligible for the honeymoon package, newlyweds must advise at the time of booking and present their proof of wedding, dated within the last month, upon arrival at the hotel.

Wedding package ($)

Honeymoon package ($)

Eco-responsible
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Travelife Gold

Travelife is an international label designed by and for the travel industry. This efficient certification system helps managers in the lodging sector measure and track their social and environmental performance.

All properties displaying a Travelife Gold award were certified within the last two years, under the current or previous Travelife criteria. 

Rainforest Alliance

The Rainforest Alliance is an international non-profit organization that works to conserve biodiversity and ensure sustainable livelihoods. The Rainforest Alliance offers training to tourism businesses -- including hotels and lodges -- that provides them with the tools and techniques they need to run efficiently and sustainably. Businesses that have completed our program earn the right to use the Rainforest Alliance Verified™ mark on promotional materials.
Special offers
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  • 2 children under 13 stay and eat free (2017-2018)

      • Applicable for travel:
        • Between November 1, 2017 and December 22, 2017
        • Between January 2, 2018 and February 2, 2018
        • Between April 2, 2018 and June 14, 2018
        • Between August 18, 2018 and October 31, 2018
  • Resort Credit (2017-2018)

      • Resort Coupons Terms and Conditions: $200 or $400 (for Preferred Club categories) in Resort Coupons per room per stay based on resort and room category booked. These are combinable unless otherwise indicated. Guests will receive $200 in coupons broken down as such: three coupons worth $40 each, two coupons worth $20 each and four coupons worth $10 each. These coupons may be used only as follows: $100 for Spa treatment, $60 for romantic dining, and $40 for wine purchases. Spa treatment coupons are broken down in two coupons worth $40 and one coupon worth $20. Only one coupon can be redeemed per spa treatment. To use coupons for romantic dining, one $40 coupon and one $20 coupon may be combined, resulting in a total discount of $60 off one romantic dining experience. When using coupons towards wine purchases, only coupons worth $10 may be used and cannot be combined, therefore one $10 coupon can be applied toward one bottle of wine. Resort coupons cannot be applied toward the following items: beauty salon services, spa product purchases, telephone charges, dolphin experiences, gift shop purchases, boutique purchases, internet service, marina services, dive shop, medical services, car rentals and travel agency services.
         
        For Guests receiving $400 in Resort Coupons: The resort will be doubling the $200 in coupons outlined above. The breakdown and usage limits will be the same as above. Resort Coupons must be redeemed at the time of reservation or service. Resort Coupons do not hold any cash or commercial value, are not refundable and non-transferable. They are not applicable for tips, taxes, private functions and/or special events such as Christmas and New Year's Gala dinners. Resort Coupons are not accumulative and cannot be combined with any other promotion or special offer including, but not limited to spa treatment discounts. They are only valid during the original stay and cannot be deducted upon check out. Not combinable with other promotions or special offers unless otherwise indicated in the promotion. This entire offer is based on availability and can be modified or closed out at any time. Not applicable to group bookings. Employees of tour operators and wholesalers do not qualify. Not applicable to reservations in the ‘’Deal of the day’’ category.
      • Applicable for travel between November 1, 2017 and October 31, 2018
Ratings
0000) 9129 Review(s)
TripAdvisor rating
0000)
TripAdvisor rating : Last 3 reviews
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Honeymoon 0000¼ November 7, 2017

  • I stayed at Now Jade for 8 days. It's perfect for you if you just want to RELAX. I loved the variety of food, and drinks! I was nervous about tainted alcohol since I had read stories on the internet...
  • mkoepping

Stay with family 000¼¼ November 7, 2017

  • First and foremost- the resort staff in the restaurants are just AMAZING!!! Big shout out to Israel (he took such good care of the kids and is also a balloon artist!) and Javieona. The pools are...
  • mpsudame

Great Stay- Shoutout to Kids-Club staff! 0000¼ November 6, 2017

  • Thank you to Ana, Karen and Paty. The staff was attentive, creative and hard-working. It was nice to have some adult-time knowing that our kids were happy at the Kids Club. The Halloween event was...
  • angelsthumper
Transat rating
88888
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Hotel Ranking Descriptions

★★★★★ A luxury resort offering first-class accommodation along with a very wide range of services and facilities.
★★★★ A superior resort offering a high standard of accommodation along with a wide array of services and facilities.
★★★ An intermediate resort offering a good price/quality ratio along with pleasant accommodation and various services.
★★ A standard resort offering comfortable accommodation and basic services.
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