The Paradisus Playa Del Carmen La Perla Hotel in Riviera Maya is just steps away from 5th Avenue, Playa del Carmen, 45 km from the Cancun airport and adjacent to the Paradisus Playa del Carmen La Esmeralda.
Hotel details
Minimum age
  • Full hotel
  • Minimum age required : 18
Important information
  • Transat has made all reasonable efforts to ensure the accuracy of its product information, promotions, photos, layouts and videos; however, please note that changes may occur at any moment without notice.
  • Note that the flight may land at an airport other than the one associated to your destination. Be sure to review this information at the time of booking.

Important Information: room categories no longer offered

  • June 06, 2015:

    Please note that the room categories below no longer exist:
     
    • Luxury Junior Suite Partial Ocean View
    • Luxury Junior Suite Partial Ocean View Royal Service
    • 1 Bedroom Suite Partial Ocean View
    • 1 Bedroom Master Suite Partial Ocean View
About your Hotel

Hotel Location

  • Approximately 45 km from Cancun International Airport
  • Close to a park/nature reserve
  • Close to an attraction/town/historical site
  • Area: Playa del Carmen

Hotel Description

  • Minimum age required - Full hotel
  • 394 rooms
  • 6 building(s) of 4 storey(s)

Services

  • Parking available at the hotel
  • 14 restaurant(s)
  • 10 bar(s)
  • 24h drinks
  • 24h snacks
  • Disco
  • Fitness center
  • Internet business center
  • Evening entertainment
  • Live music
  • Convenience Store ($)
  • Spa ($)
  • Laundry services ($)
  • 1 tennis court(s)
  • Not accessible for people with restricted mobility
  • WiFi available in :
    • Lobby
    • Room
  • Nurse on site ($)
  • Currency exchange ($)
  • ATM
  • Check-in time : 3:00 PM
  • Check-out time : 12:00 PM
  • Shopping centre ($)
  • Scuba diving ($)
  • Golf course nearby ($)
  • Gift shop ($)
  • Photo shop ($)
  • Minimum age to check in without an adult : 18 years old
  • Convention centre ($)
  • Wine Cellar ($)
  • Beauty salon ($)
  • Spa services ($)
  • Car Rental ($)
For Royal service categories only:
pre-arrival concierge services
for guests wishing to pre-arrange services before arrival, please
contact directly via email:
rrpp.laesmeralda.paradisus.playadelcarmen@melia.com
please include copy of your transat hotel voucher with your request.

Beach

  • Private beach
  • Beach Club on site
  • Lounge chairs

Hotel Contact Information

    Paradisus Playa Del Carmen La Perla 5*

  • 5ª Av. Esq Calle 112, Col. Luis Donaldo Colosio Playa del Carmen 77719 Mexico
  • Tel.: 529848773900
  • Fax : 529848773939
  • Email : paradisus.playadelcarmen@melia.com
Inclusions

For travel between November 1, 2015 and October 31, 2016

Package

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

GENERAL INCLUSIONS :
  • Roundtrip transfers between airport and hotel (package only)
  • Roundtrip flight in Economy Class (package only)
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners (unlimited, reservations required)
  • Daily activities program
  • Daily sports
  • Domestic drinks (unlimited)
  • Evening entertainment
  • Mini-bar restocked daily (water, soft drinks and beer)
  • Non-motorized water sports (select)
  • Premium brand drinks (unlimited, house wine included)
  • Room service (24-hour)
  • Select international brand drinks (unlimited)
  • Snacks
  • Buffet breakfast, lunch and dinner (daily)
  • 3 accessible pool(s) at the property
  • 10 accessible bar(s) at the property
  • 14 accessible restaurant(s) at the property
  • Access to Paradisus Playa del Carmen La Esmeralda
  • Service of a representative at destination
  • Honeymoon package
LUXURY COLLECTION INCLUSIONS *:
  • VIP lounge at airport (package only) when available
  • Upgrade to Option Plus with Air Transat
  • Private transfer between the airport and hotel (package only)
  • Room service (24 h)
* Included with "Paradisus Junior Suite Royal Service Luxury Collection" and "Paradisus Junior Suite Swim-Up Royal Service Luxury Collection" only
ROYAL SERVICE INCLUSIONS *:
  • À la carte breakfast, lunch and dinner
  • Exclusive (pool and beach area with waiter service)
  • Private lounge with continental breakfast, coffee, beverages, evening cocktails and hors-d'oeuvres, internet access and newspapers
  • Butler service
  • Exclusive check-in
  • Pillow menu
  • Massage (private Royal Service massage cabin in the lounge $)
  • Turn-down service
* Included with "Paradisus Junior Suite Royal Service Luxury Collection", "Paradisus Junior Suite Swim-Up Royal Service Luxury Collection", "1-Bedroom Suite Royal Service", "1-Bedroom Suite Swim-Up Royal Service", "1-Bedroom Master Suite Royal Service" and "1-Bedroom Master Suite Swim-Up Royal Service" only
HONEYMOON PACKAGE INCLUSIONS :

Hotel only

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

GENERAL INCLUSIONS :
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners (unlimited, reservations required)
  • Daily activities program
  • Daily sports
  • Domestic drinks (unlimited)
  • Evening entertainment
  • Mini-bar restocked daily (water, soft drinks and beer)
  • Non-motorized water sports (select)
  • Premium brand drinks (unlimited, house wine included)
  • Room service (24-hour)
  • Select international brand drinks (unlimited)
  • Snacks
  • Buffet breakfast, lunch and dinner (daily)
  • 3 accessible pool(s) at the property
  • 10 accessible bar(s) at the property
  • 14 accessible restaurant(s) at the property
  • Access to Paradisus Playa del Carmen La Esmeralda
  • Service of a representative at destination
  • Honeymoon package
LUXURY COLLECTION INCLUSIONS *:
  • VIP lounge at airport (package only) when available
  • Upgrade to Option Plus with Air Transat
  • Private transfer between the airport and hotel (package only)
  • Room service (24 h)
* Included with "Paradisus Junior Suite Royal Service Luxury Collection" and "Paradisus Junior Suite Swim-Up Royal Service Luxury Collection" only
ROYAL SERVICE INCLUSIONS *:
  • À la carte breakfast, lunch and dinner
  • Exclusive (pool and beach area with waiter service)
  • Private lounge with continental breakfast, coffee, beverages, evening cocktails and hors-d'oeuvres, internet access and newspapers
  • Butler service
  • Exclusive check-in
  • Pillow menu
  • Massage (private Royal Service massage cabin in the lounge $)
  • Turn-down service
* Included with "Paradisus Junior Suite Royal Service Luxury Collection", "Paradisus Junior Suite Swim-Up Royal Service Luxury Collection", "1-Bedroom Suite Royal Service", "1-Bedroom Suite Swim-Up Royal Service", "1-Bedroom Master Suite Royal Service" and "1-Bedroom Master Suite Swim-Up Royal Service" only
HONEYMOON PACKAGE INCLUSIONS :

For travel between November 1, 2016 and October 31, 2017

Package

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

GENERAL INCLUSIONS :
  • Roundtrip transfers between airport and hotel (package only)
  • Roundtrip flight in Economy Class (package only)
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners (unlimited, reservations required)
  • Daily activities program
  • Daily sports
  • Domestic drinks (unlimited)
  • Evening entertainment
  • Mini-bar restocked daily (water, soft drinks and beer)
  • Non-motorized water sports (select)
  • Premium brand drinks (unlimited, house wine included)
  • Room service 24-hour
  • Select international brand drinks (unlimited)
  • Snacks
  • Buffet breakfast, lunch and dinner daily
  • 3 accessible pool(s) at the property
  • 10 accessible bar(s) at the property
  • 14 accessible restaurant(s) at the property
  • Access to Paradisus Playa del Carmen La Esmeralda
  • Service of a representative at destination
  • Honeymoon package
LUXURY COLLECTION INCLUSIONS *:
  • VIP lounge at airport (package only) when available
  • Upgrade to Option Plus with Air Transat
  • Private transfer between the airport and hotel (package only)
  • Room service 24-hour
* Included with "Paradisus Junior Suite Royal Service Luxury Collection" and "Paradisus Junior Suite Swim-Up Royal Service Luxury Collection" only
ROYAL SERVICE INCLUSIONS *:
  • À la carte breakfast, lunch and dinner
  • Exclusive pool and beach area with waiter service
  • Private lounge with continental breakfast, coffee, beverages, evening cocktails and hors-d'oeuvres, internet access and newspapers
  • Butler service
  • Exclusive check-in
  • Pillow menu
  • Massage in private Royal Service cabin in the lounge ($)
  • Turn-down service
* Included with "Paradisus Junior Suite Royal Service Luxury Collection", "Paradisus Junior Suite Swim-Up Royal Service Luxury Collection", "1-Bedroom Suite Royal Service", "1-Bedroom Suite Swim-Up Royal Service", "1-Bedroom Master Suite Royal Service" and "1-Bedroom Master Suite Swim-Up Royal Service" only
HONEYMOON PACKAGE INCLUSIONS :

Hotel only

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

GENERAL INCLUSIONS :
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners (unlimited, reservations required)
  • Daily activities program
  • Daily sports
  • Domestic drinks (unlimited)
  • Evening entertainment
  • Mini-bar restocked daily (water, soft drinks and beer)
  • Non-motorized water sports (select)
  • Premium brand drinks (unlimited, house wine included)
  • Room service 24-hour
  • Select international brand drinks (unlimited)
  • Snacks
  • Buffet breakfast, lunch and dinner daily
  • 3 accessible pool(s) at the property
  • 10 accessible bar(s) at the property
  • 14 accessible restaurant(s) at the property
  • Access to Paradisus Playa del Carmen La Esmeralda
  • Service of a representative at destination
  • Honeymoon package
LUXURY COLLECTION INCLUSIONS *:
  • VIP lounge at airport (package only) when available
  • Upgrade to Option Plus with Air Transat
  • Private transfer between the airport and hotel (package only)
  • Room service 24-hour
* Included with "Paradisus Junior Suite Royal Service Luxury Collection" and "Paradisus Junior Suite Swim-Up Royal Service Luxury Collection" only
ROYAL SERVICE INCLUSIONS *:
  • À la carte breakfast, lunch and dinner
  • Exclusive pool and beach area with waiter service
  • Private lounge with continental breakfast, coffee, beverages, evening cocktails and hors-d'oeuvres, internet access and newspapers
  • Butler service
  • Exclusive check-in
  • Pillow menu
  • Massage in private Royal Service cabin in the lounge ($)
  • Turn-down service
* Included with "Paradisus Junior Suite Royal Service Luxury Collection", "Paradisus Junior Suite Swim-Up Royal Service Luxury Collection", "1-Bedroom Suite Royal Service", "1-Bedroom Suite Swim-Up Royal Service", "1-Bedroom Master Suite Royal Service" and "1-Bedroom Master Suite Swim-Up Royal Service" only
HONEYMOON PACKAGE INCLUSIONS :
Rooms
  • For your comfort, each room offers :
  • Paradisus Junior Suite

    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • 110/120 volts
    • Size of the room : 53 m²
    • Run of the house View
    • Up to 3 people :
      • Maximum 3 adults
    • Non-smoking room
    • 1 king-size bed
    • 1 sofa in the living area
    • Extra bed (on request)
    • Living area
    • Desk/Working area
    • Balcony or terrace
    • Full bathroom
      • Shower : Rain
      • Bath type : Regular
    • Individual air-conditioning
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Room service
    • Telephone
    • WiFi
    • Resort Credit (receive up to $1,500 resort credit per room/ stay; 16% applicable tax on all purchases done with resort credits. Some restrictions may apply)
  • Paradisus Junior Suite Swim-Up

    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • 110/120 volts
    • Size of the room : 53 m²
    • Partial Ocean View
    • Up to 3 people :
      • Maximum 3 adults
    • Non-smoking room
    • 1 king-size bed
    • 1 sofa in the living area
    • Extra bed (on request)
    • Living area
    • Desk/Working area
    • Terrace
    • Full bathroom
      • Shower : Rain
      • Bath type : Regular
    • Individual air-conditioning
    • CD/DVD player
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Room service
    • Telephone
    • WiFi
    • Resort Credit (receive up to $1,500 resort credit per room/ stay; 16% applicable tax on all purchases done with resort credits. Some restrictions may apply)
    • 12 square meters terrace with swim-up pool access
  • Paradisus Junior Suite Royal Service Luxury Collection

    Part of
    Inclusions
    • 2015-2016
    • 2016-2017
    • ROYAL SERVICE INCLUSIONS ( 2015-2016)
    • ROYAL SERVICE INCLUSIONS ( 2016-2017)
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • 110/120 volts
    • Size of the room : 53 m²
    • Run of the house View
    • Up to 3 people :
      • Maximum 3 adults
    • Non-smoking room
    • 1 king-size bed
    • 1 sofa in the living area
    • Extra bed (on request)
    • Living area
    • Desk/Working area
    • Balcony or terrace
    • Full bathroom
      • Shower : Rain
      • Bath type : Regular
    • Whirlpool on balcony
    • Individual air-conditioning
    • CD/DVD player
    • Radio/alarm clock
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Newspaper
    • Pillow menu
    • Room service
    • Telephone
    • LUXURY COLLECTION inclusions
    • ROYAL SERVICE inclusions
    • WiFi
    • Resort Credit (receive up to $1,500 resort credit per room/ stay; 16% applicable tax on all purchases done with resort credits. Some restrictions may apply)
    • Nespresso Machine
  • Paradisus Junior Suite Swim-Up Royal Service Luxury Collection

    Part of
    Inclusions
    • 2015-2016
    • 2016-2017
    • ROYAL SERVICE INCLUSIONS ( 2015-2016)
    • ROYAL SERVICE INCLUSIONS ( 2016-2017)
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • 110/120 volts
    • Size of the room : 53 m²
    • Run of the house View
    • Up to 3 people :
      • Maximum 3 adults
    • Non-smoking room
    • 1 king-size bed
    • 1 sofa in the living area
    • Extra bed (on request)
    • Living area
    • Desk/Working area
    • Terrace
    • Full bathroom
      • Shower : Rain
      • Bath type : Regular
    • Outside whirlpool
    • Individual air-conditioning
    • CD/DVD player
    • Radio/alarm clock
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Newspaper
    • Pillow menu
    • Room service
    • Telephone
    • LUXURY COLLECTION inclusions
    • ROYAL SERVICE inclusions
    • WiFi
    • Resort Credit (receive up to $1,500 resort credit per room/ stay; 16% applicable tax on all purchases done with resort credits. Some restrictions may apply)
    • Nespresso Machine
    • 14 square meters terrace with swim-up pool access
  • Oceanfront Presidential Suite

    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • 110/120 volts
    • Size of the room : 137 m²
    • Ocean View
    • Up to 3 people :
      • Maximum 3 adults
    • Non-smoking room
    • 1 king-size and 1 sofa bed
    • Extra bed (on request)
    • Living area
    • Dining area
    • Desk/Working area
    • Balcony or terrace
    • Full bathroom
      • Shower : Rain
      • Bath type : Whirlpool
    • Individual air-conditioning
    • CD/DVD player
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Fully-equipped kitchen
    • Newspaper
    • Pillow menu
    • Room service
    • Telephone
    • WiFi
    • Resort Credit (receive up to $1,500 resort credit per room/ stay; 16% applicable tax on all purchases done with resort credits. Some restrictions may apply)
    • 25 square meters terrace
  • 1-Bedroom Suite

    • Mini-bar
    • In-room safe
    • 110/120 volts
    • Size of the room : 60 m²
    • Run of the house View
    • Up to 3 people :
      • Maximum 3 adults
    • Non-smoking room
    • Bedroom with closed door
    • 2 double beds
    • 1 sofa bed in the living area
    • Extra bed (on request)
    • Closed living room
    • Dining area
    • Desk/Working area
    • Balcony or terrace
    • Full bathroom
      • Shower : Rain
      • Bath type : Regular
    • Whirlpool on balcony
    • Individual air-conditioning
    • CD/DVD player
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Kitchenette
    • Room service
    • Telephone
    • WiFi
    • Resort Credit (receive up to $1,500 resort credit per room/ stay; 16% applicable tax on all purchases done with resort credits. Some restrictions may apply)
    • 2 Flat Screen TV's with cable
    • Private 18 square meters terrace
  • 1-Bedroom Suite Royal Service

    Inclusions
    • ROYAL SERVICE INCLUSIONS ( 2015-2016)
    • ROYAL SERVICE INCLUSIONS ( 2016-2017)
    • Mini-bar
    • In-room safe
    • 110/120 volts
    • Size of the room : 60 m²
    • Run of the house View
    • Up to 3 people :
      • Maximum 3 adults
    • Non-smoking room
    • Bedroom with closed door
    • 2 double beds
    • 1 sofa bed in the living area
    • Extra bed (on request)
    • Closed living room
    • Dining area
    • Desk/Working area
    • Balcony or terrace
    • Full bathroom
      • Shower : Rain
      • Bath type : Regular
    • Whirlpool on balcony
    • Individual air-conditioning
    • CD/DVD player
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Kitchenette
    • Room service
    • Telephone
    • ROYAL SERVICE inclusions
    • WiFi
    • Resort Credit (receive up to $1,500 resort credit per room/ stay; 16% applicable tax on all purchases done with resort credits. Some restrictions may apply)
    • 2 Flat Screen TV's with cable
    • Private 18 square meters terrace
  • 1-Bedroom Suite Swim-Up

    • Mini-bar
    • In-room safe
    • 110/120 volts
    • Size of the room : 60 m²
    • Pool View
    • Up to 3 people :
      • Maximum 3 adults
    • Non-smoking room
    • Bedroom with closed door
    • 2 double beds
    • 1 sofa bed in the living area
    • Extra bed (on request)
    • Closed living room
    • Dining area
    • Desk/Working area
    • Terrace
    • Full bathroom
      • Shower : Rain
      • Bath type : Regular
    • Outside whirlpool
    • Individual air-conditioning
    • CD/DVD player
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Kitchenette
    • Room service
    • Telephone
    • WiFi
    • Resort Credit (receive up to $1,500 resort credit per room/ stay; 16% applicable tax on all purchases done with resort credits. Some restrictions may apply)
    • 2 Flat Screen TV's with cable
    • 18 square meters terrace with swim-up pool acces
  • 1-Bedroom Suite Swim-Up Royal Service

    Inclusions
    • ROYAL SERVICE INCLUSIONS ( 2015-2016)
    • ROYAL SERVICE INCLUSIONS ( 2016-2017)
    • Mini-bar
    • In-room safe
    • 110/120 volts
    • Size of the room : 60 m²
    • Pool View
    • Up to 3 people :
      • Maximum 3 adults
    • Non-smoking room
    • Bedroom with closed door
    • 2 double beds
    • 1 sofa bed in the living area
    • Extra bed (on request)
    • Closed living room
    • Dining area
    • Desk/Working area
    • Terrace
    • Full bathroom
      • Shower : Rain
      • Bath type : Regular
    • Outside whirlpool
    • Individual air-conditioning
    • CD/DVD player
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Kitchenette
    • Room service
    • Telephone
    • ROYAL SERVICE inclusions
    • WiFi
    • Resort Credit (receive up to $1,500 resort credit per room/ stay; 16% applicable tax on all purchases done with resort credits. Some restrictions may apply)
    • 2 Flat Screen TV's with cable
    • 18 square meters terrace with swim-up pool acces
  • 1-Bedroom Master Suite

    • Mini-bar
    • In-room safe
    • 110/120 volts
    • Size of the room : 83 m²
    • Run of the house View
    • Up to 3 people :
      • Maximum 3 adults
    • Non-smoking room
    • Bedroom with closed door
    • 1 king-size bed
    • 1 sofa bed in the living area
    • Extra bed (on request)
    • Closed living room
    • Dining area
    • Desk/Working area
    • Balcony or terrace
    • Full bathroom
      • Shower : Rain
      • Bath type : Regular
    • Outside whirlpool
    • Individual air-conditioning
    • CD/DVD player
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Kitchenette
    • Room service
    • Telephone
    • WiFi
    • Resort Credit (receive up to $1,500 resort credit per room/ stay; 16% applicable tax on all purchases done with resort credits. Some restrictions may apply)
    • 2 Flat Screen TV's with cable
    • Private 23 square meters terrace
  • 1-Bedroom Master Suite Royal Service

    Inclusions
    • ROYAL SERVICE INCLUSIONS ( 2015-2016)
    • ROYAL SERVICE INCLUSIONS ( 2016-2017)
    • Mini-bar
    • In-room safe
    • 110/120 volts
    • Size of the room : 83 m²
    • Run of the house View
    • Up to 3 people :
      • Maximum 3 adults
    • Non-smoking room
    • Bedroom with closed door
    • 1 king-size bed
    • 1 sofa bed in the living area
    • Extra bed (on request)
    • Closed living room
    • Dining area
    • Desk/Working area
    • Balcony or terrace
    • Full bathroom
      • Shower : Rain
      • Bath type : Regular
    • Outside whirlpool
    • Individual air-conditioning
    • CD/DVD player
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Kitchenette
    • Room service
    • Telephone
    • ROYAL SERVICE inclusions
    • WiFi
    • Resort Credit (receive up to $1,500 resort credit per room/ stay; 16% applicable tax on all purchases done with resort credits. Some restrictions may apply)
    • 2 Flat Screen TV's with cable
    • Private 23 square meters terrace
  • 1-Bedroom Master Suite Swim-Up

    • Mini-bar
    • In-room safe
    • 110/120 volts
    • Size of the room : 83 m²
    • Run of the house View
    • Up to 3 people :
      • Maximum 3 adults
    • Non-smoking room
    • Bedroom with closed door
    • 1 king-size bed
    • 1 sofa bed in the living area
    • Extra bed (on request)
    • Closed living room
    • Dining area
    • Desk/Working area
    • Terrace
    • Full bathroom
      • Shower : Rain
      • Bath type : Regular
    • Outside whirlpool
    • Individual air-conditioning
    • CD/DVD player
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Kitchenette
    • Room service
    • Telephone
    • WiFi
    • Resort Credit (receive up to $1,500 resort credit per room/ stay; 16% applicable tax on all purchases done with resort credits. Some restrictions may apply)
    • 2 Flat Screen TV's with cable
    • Private 23 square meters terrace with swim-up pool access
  • 2-Bedroom Master Suite

    • Mini-bar
    • In-room safe
    • 110/120 volts
    • Size of the room : 143 m²
    • Run of the house View
    • Up to 6 people :
      • Maximum 6 adults
    • Non-smoking room
    • Bedroom with closed door
    • 1 king-size bed (1st room)
    • 2 double beds (2nd room)
    • 1 sofa bed in the living area
    • Extra bed (on request)
    • Closed living room
    • Dining area
    • Desk/Working area
    • Balcony or terrace
    • Full bathroom
      • Shower : Rain
      • Bath type : Regular
    • Outside whirlpool
    • Individual air-conditioning
    • CD/DVD player
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Kitchenette
    • Room service
    • Telephone
    • WiFi
    • Accommodation 2 connected suites
    • Resort Credit (receive up to $1,500 resort credit per room/ stay; 16% applicable tax on all purchases done with resort credits. Some restrictions may apply)
    • 4 Flat Screen TV's with cable
  • 1-Bedroom Master Suite Swim-Up Royal Service

    Inclusions
    • ROYAL SERVICE INCLUSIONS ( 2015-2016)
    • ROYAL SERVICE INCLUSIONS ( 2016-2017)
    • Mini-bar
    • In-room safe
    • 110/120 volts
    • Size of the room : 83 m²
    • Run of the house View
    • Up to 3 people :
      • Maximum 3 adults
    • Non-smoking room
    • Bedroom with closed door
    • 1 king-size bed
    • 1 sofa bed in the living area
    • Extra bed (on request)
    • Closed living room
    • Dining area
    • Desk/Working area
    • Terrace
    • Full bathroom
      • Shower : Rain
      • Bath type : Regular
    • Outside whirlpool
    • Individual air-conditioning
    • CD/DVD player
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Kitchenette
    • Room service
    • Telephone
    • ROYAL SERVICE inclusions
    • WiFi
    • Resort Credit (receive up to $1,500 resort credit per room/ stay; 16% applicable tax on all purchases done with resort credits. Some restrictions may apply)
    • 2 Flat Screen TV's with cable
    • Private 23 square meters terrace with swim-up pool access
Sports / Activities

Sports

  • Golf course nearby ($)
  • Kayaking
  • Motorized water sports ($)
  • Non-motorized water sports
  • Snorkeling
  • Volleyball
  • Tennis
    • 1 tennis court(s)
    • Night Tennis
  • Waterpolo

Activities

  • Aerobics
  • Aquafitness
  • Dance lessons
  • Fitness center
  • Introduction to scuba diving in pool
  • Jacuzzi
  • Pilates
  • Scuba Diving ($)
  • Spanish lessons
  • Spinning
  • Yoga
Internet

WiFi available in :

    • Lobby
    • Room

Internet for Business

Wall plug

Common areas
Luxury Collection
The Crème de la Crème of Sun Holidays

Enter the sumptuous world of lavish holidays by staying at one of the five-star resorts in our Luxury Collection. Blending fine cuisine, deluxe spas and exclusive privileges, these havens of relaxation and pure bliss treat you like a star… minus the paparazzi!

BENEFITS EXCLUSIVE TO TRANSAT
Free access to the VIP LOUNGE at airports **
Upgrade to OPTION PLUS on Air Transat. For information onOption Plus, visit Travel Information
Private ROUNDTRIP TRANSFERS

YOU’LL ALSO ENJOY…
Free WiFi in the room and public spaces*
Unlimited à la carte gourmet dining ** 
Access to spa facilities
Concierge or butler service
Waiter service at the pool and beach
Unlimited premium brand drinks
24-hour room service
Beach towels, bathrobes and slippers in the room upon arrival
Coffee maker with local coffee
Bottle of sparkling wine and fruit platter in the room upon arrival

* Some restrictions may apply in Cuba.
** Where available.

May be available with some room categories, according to the property
Restaurants / Bars
  • This information is for informational purposes only and can change depending of the occupancy and season.
    • 24h snacks
    • 24h drinks
    • Disco
  • Restaurant(s)
    • Naos
      Image bar
      • Breakfast : Buffet Restaurant
      • Lunch : Buffet Restaurant
      • Dinner : Buffet Restaurant
      • Air conditioning
      • Evening dress code: Casual
    • Hadar
      Image bar
      • Minimum age : 18 years old
      • Breakfast : Buffet Restaurant
      • Air conditioning
      • Evening dress code: Casual
    • Fuego
      Image bar
      • Minimum age : 18 years old
      • Dinner : À la Carte Fusion
      • Reservation required
      • Air conditioning
      • Evening dress code: Formal
    • Passion
      Image bar
      • Minimum age : 18 years old
      • Dinner : À la carte restaurant ($)
      • Reservation required
      • Air conditioning
      • Evening dress code: Formal
      Passion Restaurant – Adults only: There is a $90 * usd per person approximate surcharge for guests dining** at Passion Restaurant * prices may vary depending on the daily exchange rate. Surcharge for Paradisus Playa del Carmen guests only ** This surcharge applies for the 7 Courses menu tasting and does not include wine pairing
    • Bana
      Image bar
      • Dinner : À la Carte Asian
      • Reservation required
      • Air conditioning
      • Evening dress code: Formal
    • The Grill
      Image bar
      • Lunch : À la Carte Grill
      • Dinner : À la Carte Grill
      • Reservation required
      • Air conditioning
    • Vento
      Image bar
      • Dinner : À la Carte Mediterranean
      • Reservation required
      • Air conditioning
      • Evening dress code: Formal
    • Mole
      Image bar
      • Dinner : À la Carte Mexican
      • Reservation required
      • Air conditioning
      • Evening dress code: Formal
    • Gabi Club
      Image bar
      • Lunch : À la Carte Tapas
      • Dinner : À la Carte Tapas
      • Evening dress code: Semi-formal
    • La Palapa (Royal Service guests only)
      Image bar
      • Minimum age : 18 years old
      • Breakfast : À la Carte Breakfast
      • Lunch : À la Carte Lunch
      • Dinner : À la Carte Dinner
      • Reservation required
      • Air conditioning
      • Evening dress code: Formal
    • The Market
      Image bar
      • Lunch : À la Carte Brazilian
      • Dinner : À la Carte Brazilian
      • Reservation required
      • Air conditioning
      • Evening dress code: Formal
    • Sunset Grill
      Image bar
      • Lunch : Grill
      • Evening dress code: Casual
    • Sunrise Grill
      Image bar
      • Lunch : Grill
      • Evening dress code: Casual
    • Hydro Grill
      Image bar
      • Lunch : Snack Bar
      • Dinner : Snack Bar
      • Evening dress code: Casual
  • Bar(s)
    • Sunset Grill & Bar
      Image bar
      • Snack
      • Opening time : 09:00
      • Closing time : 19:00
      • Local drinks
      • International drinks
    • Sunrise Grill & Bar
      Image bar
      • Snack
      • Opening time : 09:00
      • Closing time : 19:00
      • Local drinks
      • International drinks
    • Red Lounge
      Image bar
      • Location : Lobby
      • Opening time : 18:00
      • Closing time : 23:00
      • Local drinks
      • International drinks
    • M Bar, Martini & Wine
      Image bar
      • Opening time : 18:00
      • Closing time : 23:00
      • Local drinks
      • International drinks
      • Premium drinks
    • Toji
      Image bar
      • Main Bar
      • Opening time : 18:00
      • Closing time : 23:00
      • Local drinks
      • International drinks
      • Premium drinks
    • South Avenue Bar
      Image bar
      • Opening time : 09:00
      • Closing time : 02:00
      • Local drinks
      • International drinks
      • Premium drinks
    • North Avenue Bar
      Image bar
      • Opening time : 09:00
      • Closing time : 02:00
      • Local drinks
      • International drinks
      • Premium drinks
    • Blue Agave
      Image bar
      • Main Bar
      • Opening time : 18:00
      • Closing time : 23:00
      • Local drinks
      • International drinks
      • Premium drinks
    • Gabi Club Bar
      Image bar
      • Opening time : 09:00
      • Closing time : 02:00
      • Local drinks
      • International drinks
      • Premium drinks
    • La Palapa
      Image bar
      • Opening time : 09:00
      • Closing time : 23:00
Golf 1
  • There’s nothing like a good game of golf to get you in the vacation spirit, so here's some information on nearby golf course(s) offering advantageous rates locally ($).

    This information is for informational purposes only and is subject to change.

Riviera Maya Golf Club

Designed by Robert Trent Jones Jr.
Riviera Maya
9848755000
9848755004
proshopgolfmex@rivieramaya-golfclub.com
  • Golf Course near the property
  • 18 holes
  • Lockers ($)
  • Par 72
  • 7272 yards
  • Teaching pro ($)
  • Club house ($)
  • Minimum age to play : 18 years old
  • Pro shop ($)
Scuba Diving

Services ($)

  • Introduction to scuba diving in pool
  • Scuba diving centre off-site
Spa

Services ($)

  • Body Treatments
  • Jacuzzi
  • Massage
  • Sauna
  • Spa Circuits
  • Special Therapies
Wedding / Honeymoon

Free honeymoon package

  • Free honeymoon package
    To be eligible for the honeymoon package, newlyweds must advise at the time of booking and present their proof of wedding, dated within the last month, upon arrival at the hotel.

Wedding package ($)

Honeymoon package ($)

Special offers
  • Resort Credit (2015-2016)

  • Resort Credit (2016-2017)

Ratings
0000) 6531 Review(s)
TripAdvisor rating
0000)
TripAdvisor rating : Last 3 reviews

Doing it right!!! 00000 July 25, 2016

  • As a long time traveler and ex resort operator, I was totally blown away by the consistent level of service and quality of product throughout the entire large resort, that was virtually full. A...
  • vlopez5826

Royal Service 00000 July 25, 2016

  • This was the second time my wife and I visited this resort and we absolutely love it. We loved it so much we convinced her parents to join us and they loved it as well. Like most of the other...
  • 561nathang

3 night stay 0000¼ July 25, 2016

  • Here are the facts... - good value overall - food was decent, some of it was really good, some not good. Definitely stick to the breakfast, Fuego or The Grill for dinner, and Palapa for lunch...
  • E8304VDjamesr
Transat rating 88888

Hotel Ranking Descriptions

★★★★★ A luxury resort offering first-class accommodation along with a very wide range of services and facilities.
★★★★ A superior resort offering a high standard of accommodation along with a wide array of services and facilities.
★★★ An intermediate resort offering a good price/quality ratio along with pleasant accommodation and various services.
★★ A standard resort offering comfortable accommodation and basic services.
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