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The Playacar Palace Hotel in Riviera Maya is located directly on the beach in the exclusive Playacar area, 5 km from Playa del Carmen, approximately 80 km from downtown Cancun and 60 km from the Cancun airport.
Hotel details
Important information
Ø
  • Transat has made all reasonable efforts to ensure the accuracy of its product information, promotions, photos, layouts and videos; however, please note that changes may occur at any moment without notice.

  • Note that the flight may land at an airport other than the one associated to your destination. Be sure to review this information at the time of booking.

Brochure Erratum(s)

  • Please take note of the following change in our 2015-2016 brochure.

    January 12, 2016:

    There is no shuttle available from selected Palace Resorts.
About your Hotel
Ø

Hotel Location

  • Approximately 60 km from Cancun International Airport
  • Beachfront
  • Close to a park/nature reserve
  • Close to an attraction/town/historical site
  • Area: Playacar Beach

Hotel Description

  • 201 rooms
  • Elevator

Services

  • Parking available at the hotel
  • 1 pool(s)
  • 3 restaurant(s)
  • 4 bar(s)
  • 24h drinks
  • 24h snacks
  • Fitness center
  • Internet business center
  • Evening entertainment
  • Live music
  • Convenience Store ($)
  • Spa ($)
  • Doctor on site ($)
  • Laundry services ($)
  • Accessible for people with restricted mobility
  • Nurse on site ($)
  • WiFi available in :
    • Lobby
    • Room
  • Currency exchange ($)
  • ATM ($)
  • Check-in time : 3:00 PM
  • Check-out time : 12:00 PM
  • Shopping centre ($)
  • Babysitting ($)
  • Golf course nearby ($)
  • Jewellery store ($)
  • Gift shop ($)
  • Minimum age to check in without an adult : 18 years old
  • Convention centre ($)
  • Beauty salon ($)
  • Car Rental ($)

Beach

  • Beach Club on site
  • Lounge chairs
  • Palapas

Hotel Contact Information

  • Playacar Palace 5*
  • Fracc. Playacar, Bahia del Espiritu Santo, Esq. Abraira de Arriva. Playa del Carmen, Quintana Roo 77710
  • Tel.: 9878434960
  • Fax : 9848734961
  • Email : Info@Palaceresorts.Com
Inclusions
Ø

For travel between November 1, 2015 and October 31, 2016

PACKAGE

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

GENERAL INCLUSIONS :
  • Roundtrip transfers between airport and hotel (package only)
  • Roundtrip flight in Economy Class (package only)
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners unlimited with no reservation required
  • Daily activities program
  • Daily sports
  • Domestic drinks
  • Evening entertainment
  • In-room liquor dispenser
  • Mini-bar restocked daily (water,soft drinks and beer)
  • Non-motorized water sports
  • Phone calls to Canada (restrictions apply)
  • Premium brand drinks
  • Room service
  • Selected international drinks unlimited as well as house wine
  • Turn-down service
  • Buffet breakfast, lunch and dinner
  • Bath amenities
  • Access to all services and facilities of all Palace Resorts.
  • Service of a representative at destination
  • Honeymoon package
GOLF PACKAGE INCLUSIONS *:
  • Unlimited golf/adult/stay
  • Transportation to and from golf course (Moon Spa & Golf Club)
  • Beverages and snacks included at the Moon Spa & Golf Club
  • Shared golf cart included
  • Package available from November 1, 2016 to October 31, 2017
* Included with "Deluxe Room Resort View with Golf", "Superior Deluxe Room Ocean View with Golf", "Superior Deluxe Room Partial Ocean View with Golf" and "Sand Suite with Golf" only
HONEYMOON PACKAGE INCLUSIONS :

HOTEL ONLY

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

GENERAL INCLUSIONS :
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners unlimited with no reservation required
  • Daily activities program
  • Daily sports
  • Domestic drinks
  • Evening entertainment
  • In-room liquor dispenser
  • Mini-bar restocked daily (water,soft drinks and beer)
  • Non-motorized water sports
  • Phone calls to Canada (restrictions apply)
  • Premium brand drinks
  • Room service
  • Selected international drinks unlimited as well as house wine
  • Turn-down service
  • Buffet breakfast, lunch and dinner
  • Bath amenities
  • Access to all services and facilities of all Palace Resorts.
  • Service of a representative at destination
  • Honeymoon package
GOLF PACKAGE INCLUSIONS *:
  • Unlimited golf/adult/stay
  • Transportation to and from golf course (Moon Spa & Golf Club)
  • Beverages and snacks included at the Moon Spa & Golf Club
  • Shared golf cart included
  • Package available from November 1, 2016 to October 31, 2017
* Included with "Deluxe Room Resort View with Golf", "Superior Deluxe Room Ocean View with Golf", "Superior Deluxe Room Partial Ocean View with Golf" and "Sand Suite with Golf" only
HONEYMOON PACKAGE INCLUSIONS :

For travel between November 1, 2016 and October 31, 2017

PACKAGE

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

GENERAL INCLUSIONS :
  • Roundtrip transfers between airport and hotel (package only)
  • Roundtrip flight in Economy Class (package only)
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners (unlimited, no reservations required)
  • Daily activities program
  • Daily sports
  • Domestic drinks
  • Evening entertainment
  • In-room liquor dispenser
  • Mini-bar restocked daily (water, soft drinks and beer)
  • Non-motorized water sports
  • Phone calls to Canada (some restrictions apply)
  • Premium brand drinks
  • Room service
  • Selected international drinks (unlimited, house wine included)
  • Turn-down service
  • Buffet breakfast, lunch and dinner
  • Bath amenities
  • Access to all services and facilities of all Palace Resorts.
  • Service of a representative at destination
  • Honeymoon package
GOLF PACKAGE INCLUSIONS *:
  • Unlimited golf/adult/stay
  • Transportation to and from golf course (Moon Spa & Golf Club)
  • Beverages and snacks included at the Moon Spa & Golf Club
  • Shared golf cart included
  • Package available from November 1, 2016 to October 31, 2017
* Included with "Deluxe Room Resort View with Golf", "Superior Deluxe Room Ocean View with Golf", "Superior Deluxe Room Partial Ocean View with Golf" and "Sand Suite with Golf" only
HONEYMOON PACKAGE INCLUSIONS :

HOTEL ONLY

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

GENERAL INCLUSIONS :
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners (unlimited, no reservations required)
  • Daily activities program
  • Daily sports
  • Domestic drinks
  • Evening entertainment
  • In-room liquor dispenser
  • Mini-bar restocked daily (water, soft drinks and beer)
  • Non-motorized water sports
  • Phone calls to Canada (some restrictions apply)
  • Premium brand drinks
  • Room service
  • Selected international drinks (unlimited, house wine included)
  • Turn-down service
  • Buffet breakfast, lunch and dinner
  • Bath amenities
  • Access to all services and facilities of all Palace Resorts.
  • Service of a representative at destination
  • Honeymoon package
GOLF PACKAGE INCLUSIONS *:
  • Unlimited golf/adult/stay
  • Transportation to and from golf course (Moon Spa & Golf Club)
  • Beverages and snacks included at the Moon Spa & Golf Club
  • Shared golf cart included
  • Package available from November 1, 2016 to October 31, 2017
* Included with "Deluxe Room Resort View with Golf", "Superior Deluxe Room Ocean View with Golf", "Superior Deluxe Room Partial Ocean View with Golf" and "Sand Suite with Golf" only
HONEYMOON PACKAGE INCLUSIONS :
Rooms
Ø
  • For your comfort, each room offers :
  • Concierge Level Room > Ø

    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Ocean View
    • Up to 2 people :
      • Maximum 2 adults
    • 1 king-size bed
    • Desk/Working area
    • Balcony
    • Bathroom with shower only
      • Shower : Regular
    • Whirlpool in room
    • Individual air-conditioning
    • CD/DVD player
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Pillow menu
    • Room service
    • Telephone
    • Bathrobes and slippers in room
    • Concierge service with an exclusive phone line
    • In-room liquor dispenser containing whiskey, tequila, rum & vodka
    • Massage (two 25 minutes massages at the Beach or Spa)
    • Phone calls to Canada unlimited (certain restrictions apply)
    • Room service 24-hour
    • Turn-down service with nightly Petit Fours
    • WiFi
    • Aromatherapy
    • Bath amenities by L’Occitane
    • In-room wine
    • Resort Credit (receive up to $1,500 resort credit per room/stay; 16% applicable tax on all purchases made with resort credits. Some restrictions may apply)
    • Professional CHI hair dryer & flat iron
  • Concierge Level Room with Golf > Ø

    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Ocean View
    • Up to 2 people :
      • Maximum 2 adults
    • 1 king-size bed
    • Desk/Working area
    • Balcony
    • Bathroom with shower only
      • Shower : Regular
    • Whirlpool in room
    • Individual air-conditioning
    • CD/DVD player
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Pillow menu
    • Room service
    • Telephone
    • Bathrobes and slippers in room
    • Concierge service with an exclusive phone line
    • In-room liquor dispenser containing whiskey, tequila, rum & vodka
    • Massage (two 25 minutes massages at the Beach or Spa)
    • Phone calls to Canada unlimited (certain restrictions apply)
    • Room service 24-hour
    • Turn-down service with nightly Petit Fours
    • WiFi
    • Aromatherapy
    • Bath amenities by L’Occitane
    • In-room wine
    • Resort Credit (receive up to $1,500 resort credit per room/ stay; 16% applicable tax on all purchases made with resort credits. Some restrictions may apply)
    • Professional CHI hair dryer & flat iron
  • Honeymoon Suite > Ø

    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Oceanfront
    • Up to 2 people :
      • Maximum 2 adults
    • 1 king-size bed
    • Living area
    • Desk/Working area
    • Balcony
    • Bathroom with shower only
      • Shower : Regular
    • Whirlpool in room
    • Individual air-conditioning
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • Iron & ironing board
    • Room service
    • Telephone
    • Bathrobes and slippers in room
    • In-room liquor dispenser containing whiskey, tequila, rum & vodka
    • Phone calls to Canada unlimited (certain restrictions apply)
    • WiFi
    • Bath amenities
    • In-room wine
    • Resort Credit (receive up to $1,500 resort credit per room/stay; 16% applicable tax on all purchases made with resort credits. Some restrictions may apply)
  • Honeymoon Suite with Golf > Ø

    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Oceanfront
    • Up to 2 people :
      • Maximum 2 adults
    • 1 king-size bed
    • Living area
    • Desk/Working area
    • Balcony
    • Bathroom with shower only
      • Shower : Regular
    • Whirlpool in room
    • Individual air-conditioning
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • Iron & ironing board
    • Room service
    • Telephone
    • Bathrobes and slippers in room
    • In-room liquor dispenser containing whiskey, tequila, rum & vodka
    • Phone calls to Canada unlimited (certain restrictions apply)
    • WiFi
    • Bath amenities
    • In-room wine
    • Resort Credit (receive up to $1,500 resort credit per room/stay; 16% applicable tax on all purchases made with resort credits. Some restrictions may apply)
  • Governor Suite > Ø

    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Size of the room : 65 m²
    • Oceanfront
    • Up to 2 people :
      • Maximum 2 adults
    • 1 king-size bed
    • Living area
    • Desk/Working area
    • Balcony
    • Bathroom with shower only
      • Shower : Regular
    • Whirlpool in room
    • Individual air-conditioning
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • Iron & ironing board
    • Room service
    • Telephone
    • Bathrobes and slippers in room
    • In-room liquor dispenser containing whiskey, tequila, rum & vodka
    • Phone calls to Canada unlimited (certain restrictions apply)
    • WiFi
    • Bath amenities
    • In-room wine
    • Resort Credit (receive up to $1,500 resort credit per room/ stay; 16% applicable tax on all purchases made with resort credits. Some restrictions may apply)
  • Governor Suite with Golf > Ø

    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Size of the room : 65 m²
    • Oceanfront
    • Up to 2 people :
      • Maximum 2 adults
    • 1 king-size bed
    • Living area
    • Desk/Working area
    • Balcony
    • Bathroom with shower only
      • Shower : Regular
    • Whirlpool in room
    • Individual air-conditioning
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • Iron & ironing board
    • Room service
    • Telephone
    • Bathrobes and slippers in room
    • In-room liquor dispenser containing whiskey, tequila, rum & vodka
    • Phone calls to Canada unlimited (certain restrictions apply)
    • WiFi
    • Bath amenities
    • In-room wine
    • Resort Credit (receive up to $1,500 resort credit per room/ stay; 16% applicable tax on all purchases made with resort credits. Some restrictions may apply)
  • Deluxe Room Resort View > Ø

    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Resort View
    • Up to 4 people :
      • Maximum 4 adults
      • Maximum 2 children
    • 1 king-size bed or 2 double beds
    • Extra bed (on request)
    • Crib (on request)
    • Desk/Working area
    • Connecting room available on request
    • Balcony
    • Bathroom with shower only
      • Shower : Regular
      • Bath type : Whirlpool
    • Whirlpool in room
    • Individual air-conditioning
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • Iron & ironing board
    • Room service
    • Telephone
    • Bathrobes and slippers in room
    • In-room liquor dispenser containing whiskey, tequila, rum & vodka
    • Phone calls to Canada (unlimited)
    • WiFi
    • Bottle of wine in room upon arrival
    • Bath amenities
    • Resort Credit (receive up to $1,500 resort credit per room/ stay; 16% applicable tax on all purchases made with resort credits. Some restrictions may apply)
  • Deluxe Room Resort View with Golf > Ø

    • Golf package inclusions
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Resort View
    • Up to 4 people :
      • Maximum 4 adults
      • Maximum 2 children
    • 1 king-size bed or 2 double beds
    • Crib (on request)
    • Desk/Working area
    • Connecting room available on request
    • Balcony
    • Bathroom with shower only
      • Shower : Regular
      • Bath type : Whirlpool
    • Whirlpool in room
    • Individual air-conditioning
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • Iron & ironing board
    • Room service
    • Telephone
    • Bathrobes and slippers in room
    • In-room liquor dispenser containing whiskey, tequila, rum & vodka
    • Phone calls to Canada (unlimited; certain restrictions apply)
    • WiFi
    • Bottle of wine in room upon arrival
    • Bath amenities
    • Resort Credit (receive up to $1,500 resort credit per room/ stay; 16% applicable tax on all purchases made with resort credits. Some restrictions may apply)
  • Superior Deluxe Room Ocean View > Ø

    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Ocean View
    • Up to 4 people :
      • Maximum 4 adults
      • Maximum 2 children
    • 1 king-size bed or 2 double beds
    • Extra bed (on request)
    • Crib (on request)
    • Desk/Working area
    • Connecting room available on request
    • Balcony
    • Bathroom with shower only
      • Shower : Regular
      • Bath type : Whirlpool
    • Whirlpool in room
    • Individual air-conditioning
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • Iron & ironing board
    • Room service
    • Telephone
    • Bathrobes and slippers in room
    • In-room liquor dispenser containing whiskey, tequila, rum & vodka
    • Phone calls to Canada (unlimited)
    • WiFi
    • Bottle of wine in room upon arrival
    • Bath amenities
    • Resort Credit (receive up to $1,500 resort credit per room/ stay; 16% applicable tax on all purchases done with resort credits. Some restrictions may apply)
  • Superior Deluxe Room Ocean View with Golf > Ø

    • Golf package inclusions
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Ocean View
    • Up to 4 people :
      • Maximum 4 adults
      • Maximum 2 children
    • 1 king-size bed or 2 double beds
    • Extra bed (on request)
    • Crib (on request)
    • Desk/Working area
    • Connecting room available on request
    • Balcony
    • Bathroom with shower only
      • Shower : Regular
    • Whirlpool in room
    • Individual air-conditioning
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • Iron & ironing board
    • Room service
    • Telephone
    • Bathrobes and slippers in room
    • In-room liquor dispenser containing whiskey, tequila, rum & vodka
    • Phone calls to Canada (unlimited, certain restrictions apply)
    • WiFi
    • Bath amenities
    • In-room wine
    • Resort Credit (receive up to $1,500 resort credit per room/ stay; 16% applicable tax on all purchases made with resort credits. Some restrictions may apply)
  • Superior Deluxe Room Partial Ocean View > Ø

    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Partial Ocean View
    • Up to 4 people :
      • Maximum 4 adults
      • Maximum 2 children
    • 1 king-size bed or 2 double beds
    • Extra bed (on request)
    • Crib (on request)
    • Desk/Working area
    • Connecting room available on request
    • Balcony
    • Bathroom with shower only
      • Shower : Regular
      • Bath type : Whirlpool
    • Whirlpool in room
    • Individual air-conditioning
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • Iron & ironing board
    • Room service
    • Telephone
    • Bathrobes and slippers in room
    • In-room liquor dispenser containing whiskey, tequila, rum & vodka
    • Phone calls to Canada (unlimited)
    • WiFi
    • Bottle of wine in room upon arrival
    • Bath amenities
    • Resort Credit (receive up to $1,500 resort credit per room/ stay; 16% applicable tax on all purchases made with resort credits. Some restrictions may apply)
  • Superior Deluxe Room Partial Ocean View with Golf > Ø

    • Golf package inclusions
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Partial Ocean View
    • Up to 4 people :
      • Maximum 4 adults
      • Maximum 2 children
    • 1 king-size bed or 2 double beds
    • Extra bed (on request)
    • Crib (on request)
    • Desk/Working area
    • Connecting room available on request
    • Balcony
    • Bathroom with shower only
      • Shower : Regular
      • Bath type : Whirlpool
    • Whirlpool in room
    • Individual air-conditioning
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • Iron & ironing board
    • Room service
    • Telephone
    • Bathrobes and slippers in room
    • In-room liquor dispenser containing whiskey, tequila, rum & vodka
    • Phone calls to Canada (unlimited)
    • WiFi
    • Bottle of wine in room upon arrival
    • Bath amenities
    • Resort Credit (receive up to $1,500 resort credit per room/ stay; 16% applicable tax on all purchases made with resort credits. Some restrictions may apply)
  • Sand Suite > Ø

    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Size of the room : 48 m²
    • Beachfront
    • Up to 4 people :
      • Maximum 4 adults
    • Non-smoking room
    • 1 king-size bed or 2 double beds
    • Desk/Working area
    • Terrace
    • Bathroom with shower only
      • Shower : Regular
      • Bath type : Whirlpool
    • Whirlpool in room
    • Individual air-conditioning
    • CD/DVD player
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Pillow menu
    • Room service
    • Telephone
    • Bathrobes and slippers in room
    • In-room liquor dispenser containing whiskey, tequila, rum & vodka
    • Phone calls to Canada (unlimited)
    • Room service (24-hour)
    • Snacks
    • WiFi
    • Aromatherapy
    • Bath amenities (L’OCCITANE brand)
    • Resort Credit (receive up to $1,500 resort credit per room/ stay; 16% applicable tax on all purchases made with resort credits. Some restrictions may apply)
  • Sand Suite with Golf > Ø

    • Golf package inclusions
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Size of the room : 48 m²
    • Oceanfront
    • Up to 2 people :
      • Maximum 2 adults
    • Non-smoking room
    • 1 king-size bed or 2 double beds
    • Desk/Working area
    • Balcony
    • Bathroom with shower only
      • Shower : Regular
      • Bath type : Whirlpool
    • Whirlpool in room
    • Individual air-conditioning
    • CD/DVD player
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Pillow menu
    • Room service
    • Telephone
    • Bathrobes and slippers in room
    • In-room liquor dispenser containing whiskey, tequila, rum & vodka
    • Phone calls to Canada (unlimited)
    • Room service (24-hour)
    • Snacks
    • WiFi
    • Bottle of wine in room upon arrival
    • Aromatherapy
    • Bath amenities (L’OCCITANE brand)
    • Resort Credit (receive up to $1,500 resort credit per room/ stay; 16% applicable tax on all purchases made with resort credits. Some restrictions may apply)
Sports / Activities
Ø

Sports

  • Golf course nearby ($)
  • Motorized water sports ($)
  • Non-motorized water sports
  • Snorkeling
  • Soccer
  • Volleyball
  • Waterpolo

Activities

  • Aquafitness
  • Bingo
  • Board games
  • Dance lessons
  • Fitness center
  • Giant chess board
  • Horseshoe
  • Karaoke
  • Petanque
  • Ping-pong
  • Pool tables
  • Spanish lessons
  • Yoga
Internet
Ø

WiFi available in :

  • Lobby
  • Room

Internet for Business

Restaurants / Bars
Ø
  • This information is for informational purposes only and can change depending of the occupancy and season.
    • 24h snacks
    • 24h drinks
  • Restaurant(s)

    • Café del Mar
      Image bar
      • Breakfast : Buffet Restaurant
      • Lunch : Buffet Restaurant
      • Dinner : À la Carte Mexican
      • Air conditioning
      • Evening dress code: Casual
      • High chairs available
    • Terrazza
      Image bar
      • Dinner : À la Carte Italian
      • Air conditioning
      • Evening dress code: Formal
      • High chairs available
    • Mo-Mo-No-Ha-Na
      Image bar
      • Dinner : À la Carte Asian
      • Air conditioning
      • Evening dress code: Formal
      • High chairs available
    • Aqua bar
      Image bar
      • Lunch : Snack Bar
      • Evening dress code: Casual
  • Bar(s)

    • Cielo bar
      Image bar
      • Location : Lobby
      • Opening time : 10:00
      • Closing time : 01:00
      • Local drinks
      • International drinks
    • Aqua bar
      Image bar
      • Location : Pool
      • Opening time : 10:00
      • Closing time : 18:00
      • Local drinks
      • International drinks
    • Luna lounge
      Image bar
      • Lounge
      • Opening time : 18:00
      • Closing time : 01:00
      • Local drinks
      • International drinks
Kids
Ø
  • Kids' Club (ages 4 to 12)
  • 1 kids pool(s)
  • Babysitting ($)
  • High chair available at the restaurant(s)
Golf 2
Ø
  • There’s nothing like a good game of golf to get you in the vacation spirit, so here's some information on nearby golf course(s) offering advantageous rates locally ($).

    This information is for informational purposes only and is subject to change.

Riviera Cancun Golf & Resort

Designed by Jack Nicklaus
Blvd. Kukulcán Km. 26, Zona Hotelera
9988487777
info@golfpromotions.mx
  • Golf Course near the property
  • 18 holes
  • Driving range ($)
  • Lockers ($)
  • Par 72
  • 7,060 yards
  • Pre-reserved tee times available
  • Formal dress code
  • Putting green
  • Teaching pro ($)
  • Club house ($)
  • Mandatory golf cart ($)
  • Pro shop ($)
  • Chipping green

Moon Spa & Golf Club

Designed by Jack Nicklaus
Carretera Federal a Chetumal-Cancun Km. 340
9988816100
teetimes@palaceresorts.com
  • Golf Course near the property
  • 18 holes
  • Driving range ($)
  • Lockers ($)
  • Par 72
  • 7,165 yards
  • Pre-reserved tee times available
  • Formal dress code
  • Putting green
  • Teaching pro ($)
  • Club house ($)
  • Mandatory golf cart ($)
  • Pro shop ($)
  • Chipping green
Golf package ($)*
  • Unlimited golf/adult/stay
  • Transportation to and from golf course (Moon Spa & Golf Club)
  • Beverages and snacks included at the Moon Spa & Golf Club
  • Shared golf cart included
  • Package available from November 1, 2016 to October 31, 2017
* Included with "Deluxe Room Resort View with Golf", "Superior Deluxe Room Ocean View with Golf ", "Superior Deluxe Room Partial Ocean View with Golf " and "Sand Suite with Golf " only
Spa
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Services ($)

  • Body Treatments
  • Massage
Wedding / Honeymoon
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Free honeymoon package

  • To be eligible for the honeymoon package, newlyweds must advise at the time of booking and present their proof of wedding, dated within the last month, upon arrival at the hotel.

Wedding package ($)

Honeymoon package ($)

Special offers
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  • 2 children under 4 stay and eat free (2016-2017)

  • Resort Credit (2016-2017)

  • Golf (2016-2017)

Ratings
0000) 3592 Review(s)
TripAdvisor rating
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TripAdvisor rating : Last 3 reviews
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Great vacation 00000 July 25, 2016

  • Very much enjoyed our time at Playacar Palace! Great people and beautiful beach! Christian Estrada was great. He is always helpful and cares that you have a good time! The restaurants we really...
  • laurieo429

If it wasn't for the staff!!!!! 000¼¼ July 25, 2016

  • We stayed here for 8 nights (should have been 14) in early July and all I can say is that is was very disappointing.We booked through Virgin Holidays who advertised this hotel as 5V rating(very...
  • scottishrob69

Amazing Vacation!!! 00000 July 24, 2016

  • This resort is a hidden gem! My husband and I came here on a much needed vacation and received so much more! The service and Awe-spa was absolutely Awesome! Everyone at Playacar went above and beyond...
  • Weneedtogetoutmore
Transat rating
88888
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Hotel Ranking Descriptions

★★★★★ A luxury resort offering first-class accommodation along with a very wide range of services and facilities.
★★★★ A superior resort offering a high standard of accommodation along with a wide array of services and facilities.
★★★ An intermediate resort offering a good price/quality ratio along with pleasant accommodation and various services.
★★ A standard resort offering comfortable accommodation and basic services.
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