JOIA Paraiso by Iberostar

5 stars
Aerial, JOIA Paraiso by Iberostar, Riviera Maya

JOIA Paraiso by Iberostar

For an adult-only luxurious beach getaway, look no further than the all-inclusive resort JOIA Paraiso by Iberostar, in Riviera Maya. The beachfront hotel, approximately 37 km from the Cancun airport, imparts tranquility and comfort while immersing you in the middle of a vibrant jungle and the clear waters of the Caribbean. The 5-star resort, one of Mexico’s top award-winning hotels, boasts striking architectural features and spacious suites with high-quality amenities. Relax in bright rooms decorated with warm and calming colors, and featuring views of the ocean, the gardens, or the pool. Upgrade to a Luxury Collection suite or treat yourself to a spectacular and secluded villa with a private pool and butler service.

Enjoy the warm blue waters and soft white sand at the private beach, Playa Paraiso, lined with long chairs, palapas, and Bali beds. The hotel offers a wide variety of non-motorized water sports to have fun in the sea, and for an extra fee ($), guests can experience various motorized water sports such as jet skiing, parasailing, and more. For a refreshing drink, head to the Beach Bar, or the numerous other bars located throughout the hotel, including a refined Cocktail Bar and a Cigar Bar. The resort boasts 3 pools: an indoor heated pool with water jets and whirlpool baths, a quiet pool ideal for relaxation, and the main infinity pool. Enjoy a drink at the pool bar without leaving the water or join an aquafitness or an introduction to scuba diving class.

A fitness center, a scuba diving center, and a spa ($) offering body treatments, Hamman, couples massage by the ocean, and more, are some of the upscale installations at your disposal. Practice your swing at the golf course on site ($), perfect for both beginners and experts and designed by the renowned architect P.B. Dye. From morning to night, guests can enjoy a plethora of activities ranging from relaxing sports like pilates and pétanque to tennis, archery, riffle shooting, and basketball. Enjoy healthy dining options at the various themed restaurants and buffets. Inspired by local and international gastronomy, guests can expect a culinary adventure, including at the elegant steakhouse and the beachfront Mexican restaurant. Have fun at the various shows or themed nights that take place in different theaters around the resort. Looking to keep the fun going late into the night? Dance to the sound of DJs at the onsite club.
Carretera Chetumal, P. Juarez km. 309, Playa Paraiso, Quintana Roo, Mexico, 77710
37 km From Cancun International Airport
Minimum age required
For the hotel : 18
No packages available with the specified criteria

No packages availableFrom May 2025 to Apr 2026

May 2025 - Apr 2026

*The package prices shown includes the tax and fees

Photos

  • Hotel credit offered

    Hotel credit offered

    Receive up to US $800 in discount coupons 

    Applicable by the hotelier at destination, on selected products and services.
    New reservation only. Per room, per stay.

    Discover all the credits

    Travel dates: from November 1, 2024 to October 31, 2026.
  • Voltage
    110/120volts
  • Number of rooms
    310
  • Local time
    1:48
  • Check in time
    15:00
    Check out time
    12:00
  • Area: Playa Paraiso 
  • Beachfront
  • Close to an attraction/town/historical site
  • 3 buildings of 3 floors
  • Elevator
  • Adults only
  • 3 pools
  • 7 restaurants
  • 6 bars
  • WiFi: entire complex
  • Spa ($)
  • Fitness center
  • In-room safe
  • Weddings
  • Beach

Important information

Before you travel, it’s important that you check the entry requirements of your destination country and the measures to follow upon your return. See details in our practical guide

Visit the Government of Canada travel website for advice and advisories and information regarding safety and security, entry and exit requirements, health and vaccination, climate and government assistance.

- Environmental tax The tax (per night/per room) is charged by the hotel. Payment can be done by cash (pesos or us dollar) or credit card. Subject to change without prior notice.

- Paving works Please note that paving work is underway on the highway connecting Cancun airport to the hotel areas. This work is expected to continue for approximately 3 months. Due to the reduction in the number of lanes, significant delays may occur during transfers. Transat has adjusted the transfer times accordingly, thank you for your patience and understanding.
Change of name
The hotel Iberostar Grand Paraiso is now called JOIA Paraiso by Iberostar.
The change only concerns the name of the hotel. All services are honored by the hotelier.
Published on July 12, 2024
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The hotelier strives to minimize any inconvenience caused by the situation and apologizes in advance for any disruption.
Iberostar Hotel checking in online
Avoid long lines upon arrival at the hotel. Skip the wait at the hotel by checking in online as soon as your reservation is made until you arrive.
Hotel closure
Renovations in the hotel are expected. Hotel will be closed for these renovations.
Dates of work: from August 1, 2024 to August 31, 2024
Published on December 13, 2023

Room details

Included in all the rooms

Full bathroom • Shower : Regular • Pillow Menu • Room Service • Work Area • Central air-conditioning • Hairdryer • Iron • Ceiling fan • Coffee/tea-maker • Telephone • Non-smoking • Voltage: 110/120 • Turn-down service
  • Suite

    • View
      Tropical View
    • Beds
      1 king-size bed or 2 double beds
    • Occupancy
      Maximum 2
      2 adults max.
      • Mini-Bar
      • In-Room Safe
      • Flat screen cable TV
    Details
    • Mini-Bar
    • In-Room Safe
    • Flat screen cable TV
    Details
    Room dimensions: 60 m² • Balcony or terrace • Bath type : Whirlpool • Living area • WiFi
  • Suite Luxury Collection

    • View
      Tropical View
    • Beds
      1 king-size bed or 2 double beds
    • Occupancy
      Maximum 2
      2 adults max.
      • Mini-Bar
      • In-Room Safe
      • Flat screen cable TV
    Details
    • Mini-Bar
    • In-Room Safe
    • Flat screen cable TV
    Details
    Room dimensions: 60 m² • Balcony or terrace • Bath type : Whirlpool • Living area • WiFi
    • For travel between November 1st 2024 and October 31st 2025
      • VIP lounge at airport (package only) Where available.
      • Upgrade to Option Plus on Air Transat (subject to availability. Valued at $128, visit airtransat.com for more details on Option Plus benefits)
      • Private transfer between the airport and hotel (package only) (not available when flying into a different airport.)
      • WiFi free (some restrictions may apply)
      • À la carte gourmet dining unlimited (subject to availability)
      • Spa free access to facilities
      • Concierge or Butler service
      • Waiter service at the pool and beach
      • Early check-in and late check-out subject to availability
      • Premium brand drinks (unlimited)
      • Room service 24-hour
      • Beach towels in room upon arrival
      • Bathrobes and slippers in room
      • Complimentary access to the water circuit or hydro therapy once per stay, upon availability. (not combinable with any other promotions)
      • Bottle of sparkling wine in room upon arrival
      • Fruit platter in the room upon arrival (instead of a fruit platter, some resorts may offer chocolate or other delicacies)
    • For travel between November 1st 2025 and October 31st 2026
      • VIP lounge at airport (package only) Where available.
      • Upgrade to Option Plus on Air Transat (subject to availability. Valued at $128, visit airtransat.com for more details on Option Plus benefits)
      • Private transfer between the airport and hotel (package only) (not available when flying into a different airport.)
      • WiFi free (some restrictions may apply)
      • À la carte gourmet dining unlimited (subject to availability)
      • Concierge or Butler service
      • Waiter service at the pool and beach (subject to availability)
      • Early check-in and late check-out subject to availability
      • Premium brand drinks (unlimited)
      • Room service 24-hour (subject to availability)
      • Beach towels in room upon arrival
      • Bathrobes and slippers in room
      • Complimentary access to the water circuit or hydro therapy once per stay, upon availability. (not combinable with any other promotions)
      • Bottle of sparkling wine in room upon arrival
      • Fruit platter in the room upon arrival (instead of a fruit platter, some resorts may offer chocolate or other delicacies)
  • Upper Floor Suite

    • View
      Tropical View
    • Beds
      1 king-size bed or 2 double beds
    • Occupancy
      Maximum 2
      2 adults max.
      • Mini-Bar
      • In-Room Safe
      • Flat screen cable TV
    Details
    • Mini-Bar
    • In-Room Safe
    • Flat screen cable TV
    Details
    Room dimensions: 60 m² • Balcony • Bath type : Whirlpool • Whirlpool in room • Living area • Location (near the beach and pool area)
    Near the lobby and pool area

Hotel coordinates JOIA Paraiso by Iberostar

Carretera Chetumal, P. Juarez km. 309, Playa Paraiso, Quintana Roo, Mexico, 77710
37 km from Cancun International Airport
  • Telephone : 52 984 877 2800
  • Email : ghprp1@iberostar.com
  • Map

    JOIA Paraiso by Iberostar - Map
  • Hotel plan

    JOIA Paraiso by Iberostar - Hotel plan

FAQ

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As rated by Transat 5 stars

Hotel ranking descriptions

  • 5 starsA luxury resort offering first-class accommodation along with a very wide range of services and facilities.
  • 4 starsA superior resort offering a high standard of accommodation along with a wide array of services and facilities.
  • 3 starsAn intermediate resort offering a good price/quality ratio along with pleasant accommodation and various services.
  • 2 starsA standard resort offering comfortable accommodation and basic services.
Prices are per person based on double occupancy.  All prices are valid for new bookings only, for the dates shown only, and are subject to change without notice. The price shown on the payment page constitutes the final guaranteed price, is subject to availability and prevails over any other price, until the current session expires. Transat has made all reasonable efforts to ensure the accuracy of its product information, promotions, photos, layouts and videos; however, please note that changes may occur at any moment without notice.