Moon Palace The Grand Cancun

5 stars
Aerial, Moon Palace The Grand Cancun

Moon Palace The Grand Cancun

Moon Palace The Grand Cancun is a Riviera Maya resort nestled on Cancun’s tranquil south shore, approximately 10 km from the Cancun airport. As a guest of the all-inclusive resort, you also have access to the entire Moon Palace Cancun complex. The marbled-floor rooms are spacious and luxurious, with a beige and white-dominated décor, plush bedding, and 5-star amenities. Couples might want to book a swim-up room while families can book a Connecting room accommodating up to 5 people. All guests can expect to retreat in upscale accommodations with warm, attentive service. A spa ($), a fitness centre, and a golf course on site ($) are some of the hotel’s highlights.

Whether you enjoy the sunshine at the private beach lined with long chairs and palapas or by one of the numerous pools, the resort has you covered with non-motorized water sports and fun games. Each pool has its purpose and design, spanning from the Wellness Pool to the Olympic Pool. The resort also features an impressive water park with slides and a wave pool. Younger guests will have a blast at the amazing playroom filled with arcades, or at the Kid’s Club (ages 4 to 17) and Teen Club (ages 13 to 17). The complex offers a wide variety of land activities, such as basketball, spinning, tennis, mini-golf, yoga, and more. For an extra fee, guests can also have fun bowling ($) and ziplining ($).

With so many restaurants, guests can enjoy a new restaurant every night of their vacation. From healthy and hearty options to fresh and artfully prepared meals from around the world, to a plethora of sweet and savoury treats – a culinary journey awaits! Sip unlimited premium drinks at the resort’s many bars, including at the beach and many pools. In the evening, gather for karaoke, enjoy a nightcap in the lobby or take a seat at the indoor theater to watch a spectacular show for all.
Carretera Cancun-Chetumal km 340, 77500, Cancun, Quintana Roo, Mexico
10 km From Cancun International Airport
No packages available with the specified criteria

No packages availableFrom Jun 2025 to May 2026

Jun 2025 - May 2026

*The package prices shown includes the tax and fees

Photos

  • Golf Promo

    Golf Promo

    Stay & Play Promotion
    Golf is included for guests who book and stay during the above period. 

    Reservation dates: from January 15, 2025 to June 15, 2025
    Travel dates: from January 15, 2025 to December 31, 2025
  • Family Promo

    Family Promo

    Kids stay and eat free
    Children under 18 stay and eat free.
    Sharing the room with 1 paying adult.


    Reservation dates: from January 14, 2025 to December 20, 2025.
    Travel dates: from January 14, 2025 to December 20, 2026.
  • Hotel credit offered

    Hotel credit offered

    Receive US $500 in Resort Credit

    Applicable by the hotelier at destination.
    New reservation only. Per room, per stay of 4 nights or more.


    Reservation dates: until June 20, 2025
    Travel dates: until December 21, 2026.
  • Voltage
    110/120volts
  • Number of rooms
    1316
  • Local time
    12:43
  • Check in time
    15:00
    Check out time
    12:00
  • Area: Cancun South Shore 
  • Beachfront
  • Close to a park/nature reserve
  • Close to an attraction/town/historical site
  • 3 floors
  • Kid's Club
  • 9 pools
  • 16 restaurants
  • 10 bars
  • WiFi: lobby, room
  • Spa ($)
  • Fitness center
  • In-room safe
  • Weddings
  • Beach

Important information

Before you travel, it’s important that you check the entry requirements of your destination country and the measures to follow upon your return. See details in our practical guide

Visit the Government of Canada travel website for advice and advisories and information regarding safety and security, entry and exit requirements, health and vaccination, climate and government assistance.

- Environmental tax The tax (per night/per room) is charged by the hotel. Payment can be done by cash (pesos or us dollar) or credit card. Subject to change without prior notice.

- Paving works Please note that paving work is underway on the highway connecting Cancun airport to the hotel areas. This work is expected to continue for approximately 3 months. Due to the reduction in the number of lanes, significant delays may occur during transfers. Transat has adjusted the transfer times accordingly, thank you for your patience and understanding.

Room details

Included in all the rooms

Shower : Regular • Bath type : Whirlpool • Whirlpool in room • Pillow Menu • Room Service • Individual air-conditioning • Hairdryer • Iron • Coffee/tea-maker • Clock radio • Telephone • Crib (On Request) • Non-smoking • Long-distance calls included • Voltage: 110/120 • Turn-down service • Bathrobes and slippers in room • In-room liquor dispenser • WiFi • Bottle of wine in room upon arrival • Aromatherapy • Bath amenities
  • Grand Deluxe Garden View

    • View
      Garden View
    • Beds
      1 king-size bed or 2 double beds
    • Occupancy
      Maximum 4
      4 adults max.
      2 children max.
      • Mini-Bar
      • In-Room Safe
      • Flat screen satellite TV
    Details
    • Mini-Bar
    • In-Room Safe
    • Flat screen satellite TV
    Details
    Room dimensions: 77 m² • Balcony or terrace • Bathroom with shower only • Extra bed (On Request)
    Nightly petits fours
  • Grand Swim Up Suite

    • View
      Pool or Garden View
    • Beds
      1 king-size bed or 2 double beds
    • Occupancy
      Maximum 4
      4 adults max.
      2 children max.
      • Mini-Bar
      • In-Room Safe
      • Flat screen satellite TV
    Details
    • Mini-Bar
    • In-Room Safe
    • Flat screen satellite TV
    Details
    Room dimensions: 79 m² • Balcony or terrace • Bathroom with shower only • Extra bed (On Request)
    Nightly petits fours
  • Grand Family Suite

    • View
      Run of the house View
    • Beds
      1 king-size bed (bedroom 1)
    • Occupancy
      Maximum 6
      4 adults max.
      4 children max.
      • Mini-Bar
      • In-Room Safe
      • Flat screen satellite TV
    Details
    • Mini-Bar
    • In-Room Safe
    • Flat screen satellite TV
    Details
    Balcony or terrace • Bathroom with shower only • Extra bed (On Request) • Connecting rooms available (On Request) • Closed room
    Nightly petits fours
    Beds details
    2 double beds (bedroom 2)

Hotel coordinates Moon Palace The Grand Cancun

Carretera Cancun-Chetumal km 340, 77500, Cancun, Quintana Roo, Mexico
10 km from Cancun International Airport
  • Telephone : 9988816000
  • Fax : 9988816001
  • Email : info@palaceresorts.com; toursinfo@palaceresorts.com
  • Map

    Moon Palace The Grand Cancun - Map
  • Hotel plan

    Moon Palace The Grand Cancun - Hotel plan

FAQ

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As rated by Transat 5 stars

Hotel ranking descriptions

  • 5 starsA luxury resort offering first-class accommodation along with a very wide range of services and facilities.
  • 4 starsA superior resort offering a high standard of accommodation along with a wide array of services and facilities.
  • 3 starsAn intermediate resort offering a good price/quality ratio along with pleasant accommodation and various services.
  • 2 starsA standard resort offering comfortable accommodation and basic services.
Prices are per person based on double occupancy.  All prices are valid for new bookings only, for the dates shown only, and are subject to change without notice. The price shown on the payment page constitutes the final guaranteed price, is subject to availability and prevails over any other price, until the current session expires. Transat has made all reasonable efforts to ensure the accuracy of its product information, promotions, photos, layouts and videos; however, please note that changes may occur at any moment without notice.