Sandos Playacar

4 stars
Aerial View, Sandos Playacar, Riviera Maya

Sandos Playacar

Experience an authentic Mexican vacation at the Sandos Playacar Hotel in Riviera Maya, an all-inclusive resort located on a stunning beach in the Playacar, a short distance from Playa del Carmen, and approximately 60 km from the Cancun airport. The 4-star resort boasts family and adult sections. Each spacious room is decorated in tropical colors and features a plasma TV, a well-stocked minibar, and a private balcony. The Select Club Adults Only section is set in front of the ocean and is exclusively for guests aged 18 and above. Guests staying in the adult section have access to the exclusive adults-only oceanfront pool, private beach access, VIP bars, and more. The family section has excellent accommodation options which can accommodate up to 5 people and is close to the main pool and the aquapark.

The resort sits on one of the most beautiful beaches in the Riviera Maya, an 800-meter stretch of private white-sand beach, lined with palapas and long chairs. The resort boasts an impressive number of pools, including 4 kids' pools, an oceanfront water park, and a scuba diving center onsite. Guests can enjoy a wide variety of free non-motorized water sports or try kite surfing ($), parasailing ($), jetski ($), and more! The resort’s entertainment team organizes a plethora of games, activities, and sports for all ages in the main pool and beach area.

Play a round of mini-golf, tennis, basketball or soccer. Spinning, stretching sessions, and yoga are some of the additional activities offered, and guests can try horseback riding ($) and golf nearby ($). The complex offers walkers, joggers, and bikers, the perfect paths to enjoy a stroll while admiring Mayan ruins and lush green jungle. Parents can leave their children at the Kid’s Club (ages 4 to 10) and Teen Club (ages 11 to 17), while they enjoy a relaxing time at the spa ($) or get a workout at the fitness center. The resort has an excellent choice of bars and restaurants offering gourmet dining, international cuisine, buffets, swim-up bars, and more.
Paseo Xaman-Ha Manzana 1, Lote 1, Fracc Playacar 77710 Playa del Carmen, Quintana Roo Mexico
60 km From Cancun International Airport
Minimum age required
For some sections : 18For check-in : 18
No packages available with the specified criteria

No packages availableFrom Nov 2025 to Oct 2026

Nov 2025 - Oct 2026

*The package prices shown includes the tax and fees

Photos

  • Family Promo

    Family Promo

    Kids stay, play and eat free
    2 children between 3 and 12 stay and eat free
    Sharing the room with 2 paying adults. Blackouts may apply and or be added as the sale progresses. New bookings only. Can be combined with all other offers.

    Booking dates: from November 3, 2025 to December 3, 2025
    Travel dates: from June 1, 2026 to July 5, 2026 & from August 23, 2026 to October 28, 2026
  • Voltage
    110/120volts
  • Number of rooms
    859
  • Local time
    22:24
  • Check in time
    15:00
    Check out time
    12:00
  • Area: Playacar Beach 
  • District: Quintana Roo 
  • Beachfront
  • Close to a park/nature reserve
  • Close to an attraction/town/historical site
  • 4 buildings of 4 floors
  • Elevator
  • Adult section
  • Kid's Club
  • 10 pools
  • 9 restaurants
  • 6 bars
  • WiFi: entire complex
  • Spa ($)
  • Fitness center
  • In-room safe
  • Beach

Important information

Before you travel, it’s important that you check the entry requirements of your destination country and the measures to follow upon your return. See details in our practical guide

Visit the Government of Canada travel website for advice and advisories and information regarding safety and security, entry and exit requirements, health and vaccination, climate and government assistance.

- Environmental tax The tax (per night/per room) is charged by the hotel. Payment can be done by cash (pesos or us dollar) or credit card. Subject to change without prior notice.

Upon check-in, most resorts will require a credit card and may hold an amount (which varies by resort) for incidentals during the stay.

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The hotelier strives to minimize any inconvenience caused by the situation and apologizes in advance for any disruption.
Changes to free access
Take note of this change at Sandos Playacar and Sandos Caracol Eco Resort: the free visits between each hotel is no longer included.
Effective date: June 10, 2025
Published on June 10, 2025
Good to know
The Sandos Stay App, now allows guests to be aware of what is happening at the hotel during their stay, and to make their restaurant reservations (accessible after check-in and obtaining the room number). The app is available on the Sandos.com website via this link: Sandos Playacar Stay App

Room details

Included in all the rooms

Balcony or terrace • Room Service • Individual air-conditioning • Hairdryer • Iron • Ceiling fan • Coffee/tea-maker • Telephone • Voltage: 110/120
  • Hacienda Junior Suite

    • View
      Garden View
    • Beds
      1 king-size bed or 2 double beds
    • Occupancy
      Maximum 5
      4 adults max.
      3 children max.
      • Mini-Bar
      • In-Room Safe
      • Flat screen satellite TV
    Details
    • Mini-Bar
    • In-Room Safe
    • Flat screen satellite TV
    Details
    Room dimensions: 36 m² • Bathroom with shower only • Shower : Regular • Outside whirlpool • Living area • Work Area • Crib (On Request) • Connecting rooms available (On Request) • iDock • Non-smoking • Turn-down service • Premium brand drinks in Premium bars • Bathrobes
    Outdoor wading pool • Integrated living area with sofa bed
  • Hacienda 1-Bedroom Suite

    • View
      Tropical View
    • Beds
      1 king-size bed or 2 double beds (bedroom 1)
    • Occupancy
      Maximum 5
      4 adults max.
      3 children max.
      • Mini-Bar
      • In-Room Safe
      • Flat screen satellite TV
    Details
    • Mini-Bar
    • In-Room Safe
    • Flat screen satellite TV
    Details
    Room dimensions: 73 m² • Bathroom with shower only • Whirlpool in room • Closed living room • Closed room • iDock • Turn-down service • Bathrobes • Bath amenities
    Beds details
    1 sofa bed (living room)
  • SPC Riviera Family Junior Suite King

    • View
      Pool or Garden View
    • Beds
      1 king-size bed and bunkbeds
    • Occupancy
      Maximum 5
      4 adults max.
      3 children max.
      • Mini-Bar
      • In-Room Safe
      • Flat screen satellite TV
    Details
    • Mini-Bar
    • In-Room Safe
    • Flat screen satellite TV
    Details
    Room dimensions: 52 m² • Bathroom with shower only • Whirlpool in room • Work Area • Crib (On Request) • Connecting rooms available (On Request) • Non-smoking

Hotel coordinates Sandos Playacar

Paseo Xaman-Ha Manzana 1, Lote 1, Fracc Playacar 77710 Playa del Carmen, Quintana Roo Mexico
60 km from Cancun International Airport
  • Telephone : 9848774040
  • Map

    Sandos Playacar - Map
  • Hotel plan

    Sandos Playacar - Hotel plan

FAQ

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As rated by Transat 4 stars

Hotel ranking descriptions

  • 5 starsA luxury resort offering first-class accommodation along with a very wide range of services and facilities.
  • 4 starsA superior resort offering a high standard of accommodation along with a wide array of services and facilities.
  • 3 starsAn intermediate resort offering a good price/quality ratio along with pleasant accommodation and various services.
  • 2 starsA standard resort offering comfortable accommodation and basic services.
Prices are per person based on double occupancy.  All prices are valid for new bookings only, for the dates shown only, and are subject to change without notice. The price shown on the payment page constitutes the final guaranteed price, is subject to availability and prevails over any other price, until the current session expires. Transat has made all reasonable efforts to ensure the accuracy of its product information, promotions, photos, layouts and videos; however, please note that changes may occur at any moment without notice.