MONTREAL, March 10, 2020 /CNW Telbec/ - Air Transat, named the World's Best Leisure Airline at the Skytrax World Airline Awards, has ranked first in the "Large Organization – Transportation" category at the recent BIP Research-Institut de la confiance dans les organisations (Institute for Trust in Organizations, known by its French abbreviation ICO) awards. The awards, which recognize the contributions of organizations that have earned society's trust during the past decade, named its winners following a survey conducted among the Quebec public early in 2020.
"This recognition reflects as much on our customers who place their trust in us as on our employees, who put their hearts into providing them with the very best experience and the highest satisfaction," said Annick Guérard, Chief Operating Officer, Transat. "We have created a corporate culture that makes our customers the focus of our concerns and our decisions, and it is a great honour to find ourselves at the forefront of the decade's standout Quebec organizations in our industry."
To determine the winning organizations, BIP Research-ICO asked the following question to a representative sample of the Quebec public for each category: "Could you tell us which organization most earned your trust in the past decade (2010-2019), taking into account criteria such as integrity, reliability, performance, customer service, innovation, social responsibility, transparency, communication and collaboration?" The survey was conducted online by the firm BIP Research from January 27 to February 7, 2020, among 900 adults living in Quebec who could answer in either English or French. The margin of error is 3.27%, 19 times in 20.
About Air Transat
Air Transat is Canada's number one leisure airline. It flies to some 60 international destinations in more than 25 countries in the Americas and Europe, offers domestic and connecting flights within Canada, and carries some 5 million passengers every year. Air Transat is a business unit of Transat A.T. Inc., a leading integrated international tourism company specializing in holiday travel and offering vacation packages, hotel stays and air travel. Transat was awarded Travelife certification in 2018 in recognition of its commitment to sustainable development. Based in Montreal, it has 5,000 employees.
Recent distinctions and awards
- Named World's Best Leisure Airline at the Skytrax World Airline Awards
- Voted Best Tour Operator and Favourite Overall Supplier at the Agents' Choice Awards presented by Baxter Travel Media
- Voted Best Airline and Best Tour Operator at the Trophées Uni-Vers awards organized by the Association des Agents de Voyages du Québec
- Ranked eighth nationally and third in Québec on Forbes magazine's annual list of Canada's Best Employers
SOURCE Transat A.T. Inc.
Odette Trottier, Director, Communications and Corporate Affairs, Transat, Tel: 514 987-1660, ext. 4430, Odette.trottier@transat.com