• Travelife Action Plan 2018-2020

    In 2018, Transat becomes the first major international tour operator to be Travelife Certified for all its activities.

    To obtain this status, Transat had to report on its accomplishments with regard to more than 200 indicators, an exercise that enabled it to develop a new, seven-part action plan whose implementation should enable us to maintain our certification until 2020.

    Progress:

  • Travelife Certified. Excellence in sustainability

    See the 2016-2018 Action Plan

Environmental performance in our facilities

Reduce our resource consumption

  • Status of work progress: Ongoing.​

  • Employee awareness
    Conduct an annual awareness campaign on everyday actions to be taken (e.g., plastic, paper, recycling, energy use, green meetings)

  • Status of work progress: Ongoing. ​

  • Property management
    Encourage building managers to implement new environmental initiatives

Optimize waste recovery and reduction

  • Status of work progress: 25%. ​

  • Recycling, re-use and processing
    Achieve Level 3 of Quebec government ICI ON RECYLE! certification at Montreal head office

  • Status of work progress: 25%. ​

  • Conduct a feasibility study of composting and removal of waste baskets in our offices in Toronto

  • Status of work progress: 25%. ​

  • Target the 10 biggest users of paper and implement reduction measures where possible

Greenhouse gas (GHG) emissions

 
Encourage employees to use sustainable transportation

  • Status of work progress: 50%.​

  • Incentive programs
    Set up new measures to increase participation in our sustainable transportation programs

Reduce our business-travel-related GHG emissions

  • Status of work progress: not started. ​

  • Employee awareness
    Conduct a campaign aimed at managers with the goal of reducing business travel
     

Responsible procurement of goods and services

Track implementation of our responsible procurement policy

  • Status of work progress: 25%.​

  • In-house awareness​
    Raise awareness among new hires and integrate the guide into the onboarding process

  • Status of work progress: not started.​

  • Distribute the Responsible Procurement Guide to our franchisee agencies

  • Status of work progress: Ongoing.​

  • Conduct an annual awareness campaign on responsible procurement

  • Status of work progress: not started.​

  • Create a committee to follow up with the main purchasers

  • Status of work progress: not started. ​

  • Supplier awareness
    Incorporate our sustainable procurement policy in our call-for-tenders

  • Status of work progress: not started. ​

  • Draw up a list of eco-friendly suppliers for frequently purchased goods/services

More sustainable offering

Highlight hoteliers with green certification


  • Status of work progress: 25%. ​

  • Acknowledgement
    Set up a program to acknowledge certified hotels

Provide incentives for our partners to engage in a sustainable development process


  • Status of work progress: not started.​

  • Awareness of tourism service providers
    Track progress by non-certified hotels (performance indicators)

  • Status of work progress: not started.​

  • Encourage our partners to provide training to personnel

Improve social sustainability of our excursions


  • Status of work progress: not started.​

  • In-house awareness​
    Train employees at destination on sustainable excursion practices

  • Status of work progress: not started.​

  • Integrate tips for travellers into training of personnel at destination


  • Status of work progress: not started.​

  • Customer awareness
    Publish tips for travellers on our website

  • Status of work progress: not started.​

  • Use an icon to identify excursions (cultural heritage, nature, wildlife)

  • Status of work progress: not started.​

  •  Look into new sustainable excursions in Mexico (Riviera Maya)


  • Status of work progress: not started.​

  • Awareness of tourism service providers
    Distribute our Code of Conduct of Sustainable Practices to excursion providers via our main incoming TOs

Customer awareness initiatives

 
Encourage our customers to travel responsibly

  • Status of work progress: not started.​

  • Integration with marketing tools
    Raise traveller awareness via our mobile app

  • Status of work progress: not started.​

  • Integration at destination
    Develop tools for destination reps and ensure the messages are conveyed to our customers
     

Co-operation with communities

 
Maintain our humanitarian actions at destination

  • Status of work progress: Ongoing.

  • Partnership
    Promote our partnership with SOS Children’s Villages and contribute to implementation of projects in our destination countries

Pursue actions in our origin countries

  • Status of work progress: 25%.

  • Partnership
    Support an organization involved in improving accessible tourism opportunities for persons with restricted physical ability

Employee engagement

 
Ensure that our employees are aware of, and understand, our approach

  • Status of work progress: 25%. ​

  • Training
    Integrate the training modules into the onboarding process for new hires

  • Status of work progress: not started. ​

  • Train 80% of our personnel via the modules

Raise employee awareness of the child sex tourism issue

  • Status of work progress: Ongoing. ​

  • In-house awareness
    Conduct a yearly reminder campaign for all personnel

Promote community engagement by our personnel

  • Status of work progress: Ongoing. ​

  • Leave for Change
    Support four international development missions each year (Leave for Change)

  • Status of work progress: Ongoing. ​

  • Volunteering program
    Enrol at least 300 participants per year in our community volunteer days

  • Status of work progress: Ongoing. ​

  • In-house fundraising campaign
    Successfully execute the annual Big Hearts Challenge campaign benefiting United Way (Canada) and SOS Children’s Villages (international)

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