• Travelife Action Plan 2018-2020

    In 2018, Transat becomes the first major international tour operator to be Travelife Certified for all its activities.

    To obtain this status, Transat had to report on its accomplishments with regard to more than 200 indicators, an exercise that enabled it to develop a new, seven-part action plan whose implementation should enable us to maintain our certification until 2020.

    Progress:

Environmental performance in our facilities

Reduce our resource consumption
  • Employee awareness
    Conduct an annual awareness campaign on everyday actions to be taken (e.g., plastic, paper, recycling, energy use, green meetings)

  • Property management
    Encourage building managers to implement new environmental initiatives

Optimize waste recovery and reduction
  • Recycling, re-use and processing
    Achieve Level 3 of Quebec government ICI ON RECYLE! certification at Montreal head office

  • Conduct a feasibility study of composting and removal of waste baskets in our offices in Toronto

  • Target the 10 biggest users of paper and implement reduction measures where possible

Greenhouse gas (GHG) emissions

 
Encourage employees to use sustainable transportation
  • Incentive programs
    Set up new measures to increase participation in our sustainable transportation programs

Reduce our business-travel-related GHG emissions
  • Employee awareness
    Conduct a campaign aimed at managers with the goal of reducing business travel
     

Responsible procurement of goods and services

Track implementation of our responsible procurement policy
  • In-house awareness​
    Raise awareness among new hires and integrate the guide into the onboarding process

  • Distribute the Responsible Procurement Guide to our franchisee agencies

  • Conduct an annual awareness campaign on responsible procurement

  • Create a committee to follow up with the main purchasers

  • Supplier awareness
    Incorporate our sustainable procurement policy in our call-for-tenders

  • Draw up a list of eco-friendly suppliers for frequently purchased goods/services

More sustainable offering

Highlight hoteliers with green certification

  • Acknowledgement
    Set up a program to acknowledge certified hotels

Provide incentives for our partners to engage in a sustainable development process

  • Awareness of tourism service providers
    Track progress by non-certified hotels (performance indicators)

  • Encourage our partners to provide training to personnel

Improve social sustainability of our excursions

  • In-house awareness
    Train employees at destination on sustainable excursion practices

  • Integrate tips for travellers into training of personnel at destination


  • Customer awareness
    Publish tips for travellers on our website

  • Use an icon to identify excursions (cultural heritage, nature, wildlife)

  •  Look into new sustainable excursions in Mexico (Riviera Maya)


  • Awareness of tourism service providers
    Distribute our Code of Conduct of Sustainable Practices to excursion providers via our main incoming TOs

Customer awareness initiatives

 
Encourage our customers to travel responsibly
  • Integration with marketing tools
    Raise traveller awareness via our mobile app

  • Integration at destination
    Develop tools for destination reps and ensure the messages are conveyed to our customers
     

Co-operation with communities

 
Maintain our humanitarian actions at destination
  • Partnership
    Promote our partnership with SOS Children’s Villages and contribute to implementation of projects in our destination countries

Pursue actions in our origin countries
  • Partnership
    Support an organization involved in improving accessible tourism opportunities for persons with restricted physical ability

Employee engagement

 
Ensure that our employees are aware of, and understand, our approach
  • Training
    Integrate the training modules into the onboarding process for new hires

  • Train 80% of our personnel via the modules

Raise employee awareness of the child sex tourism issue
  • In-house awareness
    Conduct a yearly reminder campaign for all personnel

Promote community engagement by our personnel
  • Leave for ChangeSupport four international development missions each year (Leave for Change)

  • Volunteering program
    Enrol at least 300 participants per year in our community volunteer days

  • In-house fundraising campaign
    Successfully execute the annual Big Hearts Challenge campaign benefiting United Way (Canada) and SOS Children’s Villages (international)