Employee engagement, development and satisfaction

A company with a commitment to ensuring the well-being of others must first guarantee that of its employees. To this end, Transat is determined to continue implementing programs that build their engagement, support them and help advance their careers.

Ensure that our employees are aware of, and understand, our approach

Transat adopted its Policy on Corporate Responsibility in 2008 and has been on track to obtaining Travelife certification since 2015. To ensure the effectiveness of its actions, employees must be well informed and, above all, committed to bringing about change.
  • Travelife Certified - Excellence in sustainability

  • Objective related to the ongoing Travelife certification process. Status of work progress: 25%.

  • After producing training capsules, Transat wants to integrate them into the onboarding process for its new hires.

  • Objective related to the ongoing Travelife certification process. Status of work progress: not started.

  • Transat seeks to train 80% of its personnel via its modules.

  • Objective related to the ongoing Travelife certification process.Status of work progress: Completed.

  • Production of information capsules will enable us to achieve our employee awareness and information objectives, suggesting concrete actions they can take to help the company meet its responsibility commitments.

Raise employees’ awareness of the fight against child sex tourism

Every year, thousands of children are victims of various forms of sexual exploitation, including child sex tourism. As an international travel and tourism leader, Transat, with the support of its employees must understand the phenomenon so as to raise customers’ awareness of the consequences of these criminal acts.
  • Objective related to the ongoing Travelife certification process.Status of work progress: Ongoing.

  • Transat wants to conduct a yearly reminder campaign for all personnel on the fight against child-sex tourism.

  • Status of work progress: Completed.

  • In the fall of 2014, Transat’s Canadian travel agency network, Transat Distribution Canada, issued guidelines to better equip agents with tools for preventing sexual exploitation of children in the travel and tourism sectors. In the summer 2015, it made the guidelines available to the entire Canadian travel agency industry. Opposition to all forms of child exploitation is also a stipulation of Transat’s policy on sustainable tourism, adopted in 2008.  

    • Go here to view the Q&A document issued to travel agents.
    • Go here to learn more about the issue of child sexual exploitation around the world.

  • Objective related to the ongoing Travelife certification process.Status of work progress: Completed.

  • Destination representatives, guides in Canada and in destination countries as well as staff in our Customer Care Centres must be well acquainted with the specifics of this issue to effectively raise awareness.

Legend
  • Objectives related to the ongoing Travelife certification process. For complete details about this certification being sought by Transat, go here.

  • Level of progress

Leave for Change

Every year since 2010, Transat has offered four of its employees the opportunity to embark on Uniterra’s Leave for Change program, implemented by CECI and WUSC. It enables Canadian employees to go on short international co-operation missions, providing professional assistance to members of local communities while familiarizing themselves with social issues in other countries.

  • Objective related to the ongoing Travelife certification process.Status of work progress: Ongoing.

  • Transat is committed to supporting four international development missions per year.

Legend
  • Objectives related to the ongoing Travelife certification process. For complete details about this certification being sought by Transat, go here.

  • Level of progress

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