Warning concerning information circulating on the Web

Transat wishes to advise the media that it in no way ensures the accuracy and completeness of information circulating on the Web about the company, including its business units, particularly on sites such as Wikipedia. The way these sites are operated, as well as the multitude of people able to change their content, have led, and will continue to lead, to information quality problems. Transat posts background information on its own website and has a media service available for journalists.

Following are clarifications that Transat considers to be important. It should not be assumed, however, that an article or report that does not appear in this section contains only accurate information and the company makes no commitment to correct all inaccuracies.

2016-11-01 - Clarification regarding an article in Le Devoir

Transat wishes to make a clarification regarding certain statistics mentioned in an article in the October 29, 2016, issue of the daily newspaper Le Devoir entitled Un hiver intense attend les grands voyagistes (“Rough winter in store for major tour operators”), which the author attributed to the entire industry, and in fact should have been attributed solely to Transat.

Journalist Gérard Bérubé wrote:

“The competition is all the more intense given the asymmetry in the origin of travellers across Canada, with 80% of demand concentrated in Quebec and Ontario. More specifically, 44% of these Canadians vacationing in the South come from Quebec and 36% are from Ontario. Following far behind are Alberta (8%), British Columbia (5%), the Atlantic Provinces (3%) and other regions of Canada (3%).

“Preferred Sun destinations this year are Mexico, which is expected to attract 33% of Canadian travellers, Cuba (28%), the Dominican Republic (27%), Central America (6%), the Caribbean (3%) and Jamaica (3%), again according to the forecasts provided by the integrated tour operator.”

These data, drawn from the September 2016 presentation to analysts prepared by Transat, concern only Transat and not, as the journalist implied, the overall industry.
At our request, the daily published a clarification in its November 1, 2016, Web and paper editions. We extend our thanks.

2016-08-30 - Erroneous information on CHOI 98,1 Radio X

During the Fillion show broadcast on CHOI 98,1 Radio X last Thursday, August 25, the host stated that Air Transat management was in the process of urgently seeking an investor in order to sell the airline, and that it could fall into the control of foreign interests. This is untrue and Air Transat is not for sale. In addition, under the Canada Transportation Act, Air Transat A.T. Inc., wholly owned subsidiary of Transat A.T. Inc., must always be able to show that it is 75% controlled by Canadians in order to be able to hold the licenses required to operate an air service.

2016-07-11 - Erroneous statement on CTV News Channel

On the morning of July 5, 2016 on CTV News Channel, a business commentator made an unsubstantiated link between Transat’s financial situation and its decision to sell its tour-operating activities in France and in Greece. On the contrary, Transat is in good financial health and this potential transaction is motivated by our desire to focus on profitable growth in the Americas through the development of our tour-operating, distribution and hotel business lines, as well as our airline activities and our transatlantic program. This decision to sell is aligned with the company’s 2015–2017 strategic plan.

2016-02-01 - Zika Virus: inaccurate information Agence QMI

A dispatch by Agence QMI contains contradictory information, as it erroneously signals that Transat has accepted to refund pregnant women wanting to cancel a trip to a country affected by the Zika virus, while also signalling, correctly, that we in fact accept dates or destination changes. The headline erroneously speaks of indemnification.

2016-01-13 - Potential sale of Transat France – clarification (French only)

Contrairement à l’impression qui peut avoir été donnée le 12 janvier 2016, il n’y a présentement sur la table aucun projet qui supposerait un rachat de Transat France par son équipe de direction.

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